We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Okada

191 Yumotochaya, Ashigarashimo-gun, Hakone-machi 250-0312, Kanagawa Prefecture
Hotel amenities
Hotel Okada
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
A recent review
3 of 5 stars reviewed 3 days ago
DGNichols
Write a Review

167 reviews from our community

Traveler rating
    33
    74
    41
    13
    6
See reviews for
64
32
2
18
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (167)
  • Mar-May only
    (54)
  • Jun-Aug only
    (33)
  • Sep-Nov only
    (33)
  • Dec-Feb only
    (47)
All months
Contributor
16 reviews 16 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Best suited to travellers looking for a one or two-day stay. Hotel consists of 4 parts: Hotel, Conference Centre, Day Resort Spa and Pension. We stayed at the Pension. Typical onsen style resort, caters well to the mid-range priced Japanese style getaway. Rooms are spacious, clean, tatami room and twin bed accommodation. Onsen facilities are off-site, 5 minute walk to... More 

Was this review helpful? Yes
San Francisco, California
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This resort has seen better days. It is a bit outdated. The decor of the late 70s. It is certainly in need of updating. However it is sparklingly clean with a good attentive service. I had a Japanese style room with dinner served in the room by a server in traditional Japanese dress. This was an experience not to be... More 

Was this review helpful? Yes
Toronto, Canada
Top Contributor
161 reviews 161 reviews
33 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed April 20, 2015

We got the Star room in the new building on the 8th floor. Private open-air bath, and a little secluded patio. We had convenient access to the indoor onsen and the Yunosato outside. Dipping into the onsens felt amazing. We went a few times during our stay. Our Kaiseki dinner was served in room. Everything looked and tasted great. Breakfast... More 

Was this review helpful? Yes 1
San Francisco
Contributor
11 reviews 11 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 15, 2015

Loved the hotel, especially the bath area, which is an outdoor bath looking out on a beautiful view... If you can arrange one dinner through the hotel. Even though you might not eat everything ( my kids ate white rice) the experience is truly worth it. We had 4 people, and we put a futon on the floor for one... More 

Was this review helpful? Yes
Sydney, Australia
Top Contributor
93 reviews 93 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 6, 2015

Stayed for 2 nights - we were given a room on the 11th floor which has a combination of beds and the tatami mats. It is quite easy to get to the hotel from the train station. There is a bus which runs on a regular basis and costs 100 Yen which will take you to and from your hotel... More 

Was this review helpful? Yes
Dubai, Dubai, United Arab Emirates
Top Contributor
121 reviews 121 reviews
31 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed January 12, 2015

Didn't really stay at the hotel but visited the onsen and it was fantastic. Nice experience, must try if you have some extra days in Tokyo. We took the shinkansen from Tokyo for about an hour then took the bus from the hakone station.

Was this review helpful? Yes 2
Phnom Penh, Cambodia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 25, 2014

My girlfriend and I came from Tokyo to Hakone and from the pictures it really show the onsen which we love to try and they do have few different pool for it but the service sucks! And they is no room service. When we arrived at 1pm they told us to wait cause check in time is 2pm. I have... More 

Was this review helpful? Yes 2
Shreveport, Louisiana
Contributor
16 reviews 16 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 11, 2014

As a family of four, we spent two days here recently (June, 2014). Check in was fairly seamless; the English spoken wasn't perfect. However, I asked to change to a different room and they changed us immediately without a problem (the fault was my own in booking). We had a Western/Japanese room. The tatami beds were laid out nightly for... More 

Was this review helpful? Yes 2
Calgary, Canada
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed April 30, 2014

We spent two nights in this hotel, first night in a standard Japanese style room and the second night in a upgraded room. The standard Japanese room is average, the only complaint was the in room temperature, it was too warm and we couldn't find any switch to adjust it. Since we were too tire (just arrived Japan that day),... More 

Was this review helpful? Yes 2
Ottawa, Canada
Senior Contributor
36 reviews 36 reviews
34 hotel reviews
37 helpful votes 37 helpful votes
1 of 5 stars Reviewed April 21, 2014

At $320 a night this was supposed to be a treat. $320 for a Monday night at that. Months ahead of the date the hotel could not accommodate a request for a no smoking room. Lobby is very tired and unintersting, it really looks like there has been little done to it for years. Room 411, what a shock. Extremely... More 

Was this review helpful? Yes 3
Questions? Get answers from hotel staff and past guests. Ask a question

67 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (53)
Viewed
Room/suite (11)
Viewed
Hotel & grounds (18)
Viewed
Dining (8)
Viewed
View from room (1)
Viewed
Other (15)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Other (14)
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay