We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
4.0 of 5 Onsen Hotel   |   191 Yumotochaya, Ashigarashimo-gun, Hakone-machi 250-0312, Kanagawa Prefecture (Hakoneyumoto Onsen)
Hotel amenities
Hotel Okada
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
You added Hotel Okada to your Saves list
A recent review
5 of 5 stars reviewed 2 weeks ago
Mark M Dubai, Dubai, United Arab Emirates
Write a Review

143 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Dubai, Dubai, United Arab Emirates
Top Contributor
121 reviews 121 reviews
31 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Didn't really stay at the hotel but visited the onsen and it was fantastic. Nice experience, must try if you have some extra days in Tokyo. We took the shinkansen from Tokyo for about an hour then took the bus from the hakone station.

Was this review helpful? Yes
Phnom Penh, Cambodia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 25, 2014

My girlfriend and I came from Tokyo to Hakone and from the pictures it really show the onsen which we love to try and they do have few different pool for it but the service sucks! And they is no room service. When we arrived at 1pm they told us to wait cause check in time is 2pm. I have... More 

Was this review helpful? Yes
Shreveport, Louisiana
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 11, 2014

As a family of four, we spent two days here recently (June, 2014). Check in was fairly seamless; the English spoken wasn't perfect. However, I asked to change to a different room and they changed us immediately without a problem (the fault was my own in booking). We had a Western/Japanese room. The tatami beds were laid out nightly for... More 

Was this review helpful? Yes 2
Calgary, Canada
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed April 30, 2014

We spent two nights in this hotel, first night in a standard Japanese style room and the second night in a upgraded room. The standard Japanese room is average, the only complaint was the in room temperature, it was too warm and we couldn't find any switch to adjust it. Since we were too tire (just arrived Japan that day),... More 

Was this review helpful? Yes 1
Ottawa, Canada
Senior Contributor
36 reviews 36 reviews
34 hotel reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed April 21, 2014

At $320 a night this was supposed to be a treat. $320 for a Monday night at that. Months ahead of the date the hotel could not accommodate a request for a no smoking room. Lobby is very tired and unintersting, it really looks like there has been little done to it for years. Room 411, what a shock. Extremely... More 

Was this review helpful? Yes 2
15 reviews 15 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 1, 2014

We travelled with children 5 and 8 and this was the perfect Ryokan hotel for us. After reading reviews about the food being not so good, comments like you will starve so go stock up at 7 Eleven etc made us worry before the trip but I really can not understand those reviews. Yes, the buffet dinner may not be... More 

Was this review helpful? Yes 2
Bangkok, Krung Thep, Thailand
2 reviews
3 of 5 stars Reviewed February 10, 2014 via mobile

After leaving the surreal and serene onsen at Matsumoto, Hotel Okada is a real disappointment. At what works out to be about $200 usd per person per night, we were surprised how poor value we were getting. The buffet meals are terrible, and the hotel itself looks like a late 70's throwback. The waters are nice however but I'm sure... More 

Was this review helpful? Yes
Moscow, Russia
12 reviews 12 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed November 28, 2013

not bad, but a bit old hotel. meal could be better, a lot of food, but not very tasty. just ok. but nice onsen! rooms are quite big for Japan with a nice view. but the japanese style one we stayed in looks old, as well as furniture.

Was this review helpful? Yes 1
Top Contributor
62 reviews 62 reviews
34 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed November 18, 2013

The spa in the balcony Veranda is made by china ceramic. it has good design and keeping hot water, gave us relax spa time. Yuno-Sato which connected this hotel has many kind of spa also giving relax time. Dinner was serviced in the room, good taste, mashroom soup, pork on the ceramic board. thank you.

Was this review helpful? Yes
London, United Kingdom
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed August 1, 2013

We stayed in Hakone and picked this hotel for its private bath so we could get used to the "onsen experience"! The room was great and very large with lovely views of Hakone. The onsen was excellent and was a kakenagashi (water running all the time). We ventured out to the outdoor onsen which was great. A real experience. The... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Okada? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Okada

Address: 191 Yumotochaya, Ashigarashimo-gun, Hakone-machi 250-0312, Kanagawa Prefecture
Location: Japan > Kanto > Kanagawa Prefecture > Ashigarashimo-gun > Hakone-machi > Hakoneyumoto Onsen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Okada 4*
Number of rooms: 117
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Agoda, Priceline, Despegar.com, Travelocity, Hotels.com, JAPANiCAN, Odigeo, Rakuten, Recruit Holdings Co Ltd (Inbound) and Tingo so you can book your Hotel Okada reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Okada Hotel Hakone Machi
Onsen Hotel Okada
Hotel Style:
#5 Romantic Hotel in Hakone-machi
#10 Spa Hotel in Hakone-machi
#12 Luxury Hotel in Hakone-machi
#13 Onsen Hotel in Hakone-machi

49 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (35)
Room/suite (9)
Dining (7)
Hotel & grounds (9)
Other (10)

Management photos: Courtesy of the property manager

All management photos (14)
Other (14)
Hotels you might also like...
Check In Check Out
Price Your Stay