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Hotel Okada

191 Yumotochaya, Ashigarashimo-gun, Hakone-machi 250-0312, Kanagawa Prefecture
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Hotel Okada
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A recent review
5 of 5 stars reviewed 1 week ago
HungryLilTravelbug Toronto, Canada
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163 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Russian first
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Toronto, Canada
Top Contributor
138 reviews 138 reviews
29 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We got the Star room in the new building on the 8th floor. Private open-air bath, and a little secluded patio. We had convenient access to the indoor onsen and the Yunosato outside. Dipping into the onsens felt amazing. We went a few times during our stay. Our Kaiseki dinner was served in room. Everything looked and tasted great. Breakfast... More 

Was this review helpful? Yes 1
San Francisco
11 reviews 11 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Loved the hotel, especially the bath area, which is an outdoor bath looking out on a beautiful view... If you can arrange one dinner through the hotel. Even though you might not eat everything ( my kids ate white rice) the experience is truly worth it. We had 4 people, and we put a futon on the floor for one... More 

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Sydney, Australia
Top Contributor
92 reviews 92 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for 2 nights - we were given a room on the 11th floor which has a combination of beds and the tatami mats. It is quite easy to get to the hotel from the train station. There is a bus which runs on a regular basis and costs 100 Yen which will take you to and from your hotel... More 

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Dubai, Dubai, United Arab Emirates
Top Contributor
121 reviews 121 reviews
31 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed January 12, 2015

Didn't really stay at the hotel but visited the onsen and it was fantastic. Nice experience, must try if you have some extra days in Tokyo. We took the shinkansen from Tokyo for about an hour then took the bus from the hakone station.

Was this review helpful? Yes 2
Phnom Penh, Cambodia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 25, 2014

My girlfriend and I came from Tokyo to Hakone and from the pictures it really show the onsen which we love to try and they do have few different pool for it but the service sucks! And they is no room service. When we arrived at 1pm they told us to wait cause check in time is 2pm. I have... More 

Was this review helpful? Yes 2
Shreveport, Louisiana
16 reviews 16 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 11, 2014

As a family of four, we spent two days here recently (June, 2014). Check in was fairly seamless; the English spoken wasn't perfect. However, I asked to change to a different room and they changed us immediately without a problem (the fault was my own in booking). We had a Western/Japanese room. The tatami beds were laid out nightly for... More 

Was this review helpful? Yes 2
Calgary, Canada
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed April 30, 2014

We spent two nights in this hotel, first night in a standard Japanese style room and the second night in a upgraded room. The standard Japanese room is average, the only complaint was the in room temperature, it was too warm and we couldn't find any switch to adjust it. Since we were too tire (just arrived Japan that day),... More 

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Ottawa, Canada
Senior Contributor
36 reviews 36 reviews
34 hotel reviews
36 helpful votes 36 helpful votes
1 of 5 stars Reviewed April 21, 2014

At $320 a night this was supposed to be a treat. $320 for a Monday night at that. Months ahead of the date the hotel could not accommodate a request for a no smoking room. Lobby is very tired and unintersting, it really looks like there has been little done to it for years. Room 411, what a shock. Extremely... More 

Was this review helpful? Yes 3
15 reviews 15 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 1, 2014

We travelled with children 5 and 8 and this was the perfect Ryokan hotel for us. After reading reviews about the food being not so good, comments like you will starve so go stock up at 7 Eleven etc made us worry before the trip but I really can not understand those reviews. Yes, the buffet dinner may not be... More 

Was this review helpful? Yes 2
Bangkok, Krung Thep, Thailand
2 reviews
3 of 5 stars Reviewed February 10, 2014

After leaving the surreal and serene onsen at Matsumoto, Hotel Okada is a real disappointment. At what works out to be about $200 usd per person per night, we were surprised how poor value we were getting. The buffet meals are terrible, and the hotel itself looks like a late 70's throwback. The waters are nice however but I'm sure... More 

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