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Hakone Hotel Kowakien

1297 Ninotaira, Ashigarashimo-gun, Hakone-machi 250-0407 , Kanagawa Prefecture
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Hakone Hotel Kowakien
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Hakone Hotel Kowakien
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292 reviews from our community

Traveler rating
    38
    115
    92
    31
    16
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130
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7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Chiba Prefecture, Japan
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

at first my husband and i plan to go to yunessun spa so we stay here.they hav the same company and we receive discount coupon for yunessun.an average room a ordinary buffet food.and not so big onsen pool.but i think it is good because its not so expensive.if u will have plan to go to yunessun you should stay here... More 

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Singapore
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel is situated in a very ideal locale which is near to Gora and the lake . Room which we had was very spacious. Onsen within the hotel is good and very clean. Convenience family mart and the Yunessun waterpark just across the road, which add more amenities for the stays. Taxi charges from the station Kowakidani cost 730 yen... More 

Was this review helpful? Yes 1
Kawasaki, Japan
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 25, 2015 via mobile

Price wise hotel is good, economical, best location, Room which I got Japanese cum western rooms, spacious, washroom need update, Onsen was good.it have both indoor & outdoor Onsen, For food, Italian, Japanese cuisine is available, Morning buffet breakfast have plenty of options, Overall we are satisfied.

Was this review helpful? Yes 1
Sheffield, United Kingdom
Senior Contributor
35 reviews 35 reviews
31 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed January 22, 2015

A bit of a mixed bag. Good position with the Hakone – Tozan bus stop directly outside making it easy to get to everything. Hotel has loads of facilities – pool, hot spring bath (free!), shops and lots of different restaurants - and was clearly once a splendid hotel. However, away from the public areas it is somewhat faded now... More 

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Honolulu, Hawaii
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed December 19, 2014

Update to my 2011 review: Stayed here a few weeks ago as we usually do annually. This year we got a particularly bad room and floor. We request non-smoking room. One would think all non-smoking rooms are on a non-smoking floor. Well, while walking down our hall, we noticed not all the rooms are non-smoking so smoke smell migrates into... More 

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 11, 2014

Having had a great vacation in Japan after visiting toyko,kyoto hiroshima,hakone,we stayed in the hakone hotel very old hotel in need of huge refurbish needed,you even get the old fashioned key to your room,breakfast very poor buffet very badly presented,and the worse hotel management I had the displeasure of dealing with,after six items of our clothing went missing when housekeeping... More 

Was this review helpful? Yes 1
Little Rock, Arkansas
Top Contributor
55 reviews 55 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed November 15, 2014

Nice hotel in good location but in need of a little modernization of the rooms. Lobby is spacious, nothing special. Room seemed to be set up in a ryokan style which is okay, but mine was extremely cramped. I could barely get my luggage into the room and then not much room for moving around. Small flat screen tv. No... More 

Was this review helpful? Yes 2
Jerusalem, Israel
Senior Contributor
47 reviews 47 reviews
31 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 25, 2014

We used public transportation during our trip to Japan and were a little bit confused how to reach the hotel since arriving instruction were not so clear We wanted to take a taxi to the property but at the train station there was no taxi so we asked people and found out that there is a bus stop just at... More 

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Charlotte, North Carolina, USA
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 20, 2014 via mobile

Hotel is in an excellent location - right across the street from Yunessen and a 15-20 minute walk to the Cablecar/Ropeway system. The hotel itself benefits from the location - excellent mountain views and the hotel itself is right on a garden. The public bath / onsen contained an outdoor portion, as well, which seemed to be a genuine onsen.... More 

Was this review helpful? Yes 1
Arlington, Virginia
Top Contributor
71 reviews 71 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 18, 2014 via mobile

I stayed in a western style room one weekend in October as part of a package tour, so the price was much lower than if one booked it separately. The room was very spacious with separate rooms each for the bath, toilet and sink (something I have never seen in Japan). it had a big picture window that overlooked a... More 

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