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Hakone Hotel Kowakien

3.5 of 5
1297 Ninotaira, Ashigarashimo-gun, Hakone-machi 250-0407 , Kanagawa Prefecture
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Hakone Hotel Kowakien
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Hakone Hotel Kowakien
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302 reviews from our community

Traveler rating
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    97
    31
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135
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Cardiff, United Kingdom
Top Contributor
96 reviews 96 reviews
19 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

stayed here after our search for Mount Fuji and lo and behold we saw it from our window. We were with a group and today was Mount Fuji but the we did not see it from the Mount Fuji centre. We felt honoured to see it in the afternoon. Nice and well positioned but it does have smoking rooms I... More 

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Taipei, Taipei, Taiwan
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked a family of four an one-night package for the hotel which including a decent tepanyaki dinner. The hotel room we stayed at the Garden-view wing 7FL was with a very pretty view especially if there's cherry blossom because the windows are just next to the branches of an huge old cherry tree! Room (I guess it's a deluxe)... More 

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Aberdeen, United Kingdom
Contributor
13 reviews 13 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I believe this is a very old hotel, and it does show in areas of the hotel. The decor is dated but our room was large and clean. The hotel sits on a narrow winding road and if like us you intend to use the local buses to get around, be aware these get very crowded; take a ticket on... More 

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London, United Kingdom
Top Contributor
185 reviews 185 reviews
42 hotel reviews
103 helpful votes 103 helpful votes
3 of 5 stars Reviewed 2 weeks ago

On arrival, the second floor does not have a lift. Fine if you do not have heavy suitcases. There is also a number of stairs to the lobby. The rooms are large by Japanese standard, but quite dated. The Bath room could also do with a refurb.. No coffee available for free. 410 yen for one filter coffee ! There... More 

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Chiba Prefecture, Japan
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

at first my husband and i plan to go to yunessun spa so we stay here.they hav the same company and we receive discount coupon for yunessun.an average room a ordinary buffet food.and not so big onsen pool.but i think it is good because its not so expensive.if u will have plan to go to yunessun you should stay here... More 

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Singapore
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 8, 2015

Hotel is situated in a very ideal locale which is near to Gora and the lake . Room which we had was very spacious. Onsen within the hotel is good and very clean. Convenience family mart and the Yunessun waterpark just across the road, which add more amenities for the stays. Taxi charges from the station Kowakidani cost 730 yen... More 

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Kawasaki, Japan
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 25, 2015 via mobile

Price wise hotel is good, economical, best location, Room which I got Japanese cum western rooms, spacious, washroom need update, Onsen was good.it have both indoor & outdoor Onsen, For food, Italian, Japanese cuisine is available, Morning buffet breakfast have plenty of options, Overall we are satisfied.

Was this review helpful? Yes 1
Sheffield, United Kingdom
Senior Contributor
35 reviews 35 reviews
31 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed January 22, 2015

A bit of a mixed bag. Good position with the Hakone – Tozan bus stop directly outside making it easy to get to everything. Hotel has loads of facilities – pool, hot spring bath (free!), shops and lots of different restaurants - and was clearly once a splendid hotel. However, away from the public areas it is somewhat faded now... More 

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Honolulu, Hawaii
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed December 19, 2014

Update to my 2011 review: Stayed here a few weeks ago as we usually do annually. This year we got a particularly bad room and floor. We request non-smoking room. One would think all non-smoking rooms are on a non-smoking floor. Well, while walking down our hall, we noticed not all the rooms are non-smoking so smoke smell migrates into... More 

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 11, 2014

Having had a great vacation in Japan after visiting toyko,kyoto hiroshima,hakone,we stayed in the hakone hotel very old hotel in need of huge refurbish needed,you even get the old fashioned key to your room,breakfast very poor buffet very badly presented,and the worse hotel management I had the displeasure of dealing with,after six items of our clothing went missing when housekeeping... More 

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