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Washintei Hougetsu

Certificate of Excellence
90-42 Motohakone, Ashigarashimo-gun, Hakone-machi 250-0522 , Kanagawa Prefecture
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Washintei Hougetsu
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46 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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    (46)
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Cincinnati, OH
Level Contributor
84 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This beautiful resort in the hills above Lake Ashi offers not only an incredible setting but also meets every expectation I could have for a ryokan experience. The staff is both friendly and helpful, the onsen is wonderful with both indoor and outdoor options, and the meals are a wonderful Japanese experience. Our room was spacious and offered comfortable sleeping... More 

Was this review helpful? Yes 3
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 30, 2015

My husband and I stayed at Washintei Hougetsu for one night early April and I wish I had booked at least 2-4 nights there! The experience we had at this Ryokan was magic from beginning to end. The staff was so sweet and really went out of their way to make our experience wonderful. It feels like you are away... More 

Was this review helpful? Yes 1
San Francisco, California
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed April 26, 2015

Unfortunately, we did not luck out with the weather here in Hakone. We were pretty much socked in with drizzle the whole time we were there, so thank goodness we had a wonderful experience at the Ryokan. The room was wonderful - a large area, plus 2 smaller rooms, that we could spread out and make ourselves at home. Highlights... More 

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 8, 2015

It's snowing in Hakone now, in April! Weather was bad yesterday, so my wife and I decided to go to Gotemba Premium outlets. Ito-san, a good English speaking staff member, drove us to Hakone-En, the bus station where we took the bus to Gotemba, and he explained how to get to the outlets from JR Gotemba station. We spent a... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 4, 2015

During I planned my trip to Hakone for SPA hotel option, it's hard for me to choose which hotel was the best. I was looking for the hotel could include the traditional Japanese style food and bed, beautiful view of rural, finally, I chose the right one for us. It is Washintei Hougetsu. I have to say thank you to... More 

Was this review helpful? Yes 1
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 19, 2014

Excellent service started even before we arrive in Japan! They sent me an email almost as soon as I booked the room (which was 3 months before the trip). They wanted to find out if I had any restrictions for my meals (e.g. alcohol, allergies, etc). When they found out I was arriving from the airport, they asked very politely... More 

Was this review helpful? Yes 7
Tel Aviv, Israel
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed October 28, 2014

I will begin in saying that this place is a fantastic Japanese Ryokan. We stayed there for only one night, but the experience was great. They picked us up from the Motohakone bus stop, and we were upgraded to a very large unit, divided into 2 rooms. Very nice and comfort. The view from the room of Lake Ashi was... More 

Was this review helpful? Yes 7
Malaysia
Level Contributor
48 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed April 2, 2014 via mobile

We stayed in one of the smallest room but it's still big for our standard. Service was excellent, they offered to pick us up from motohakone. We waited at 7-11 at motohakone after our trip from the boat ride. They came quite soon after we called and upon arrival we were ushered to the waiting area and was served tea... More 

Was this review helpful? Yes 4
Taipei, Taipei, Taiwan
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed September 25, 2013

We had a great time, this place had a great view both from the lounge and from our room. We were also delighted with the dinner and breakfast, which was included in the room charge. English was no problem as they hired a person with pretty good language capability, and answered all of our questions. The onsen is open 24... More 

Was this review helpful? Yes 3
Tampa, Florida
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed September 3, 2013

We stayed here Aug 28 2013. The three of us got a 500 sq ft room and were quite comfortable and spacious. Plenty of room. You could really make about 5 rooms out of the sliding door compartments if needed. I think the 500 sq ft room had the best lake facing room with panoramic views from windows on the... More 

Was this review helpful? Yes 3
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