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Hakone Suishoen

Certificate of Excellence
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519-9 Kowakudani, Ashigarashimo-gun, Hakone-machi 250-0406, Kanagawa Prefecture
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Hakone Suishoen
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Hakone Suishoen
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72 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Japanese first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
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3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 13, 2015

To get the "ultimate" relaxation, consider Hakone Suishoen. They make very good effort to cater to your needs from check in to check out. We start off with a warm welcome of the valet, and then the smiling invite to sit down while they processed our reservation/check in. We *barely* saw the desk where they work. Indeed it was not... More 

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hakone_suishoen, 支配人 at Hakone Suishoen, responded to this review
Google Translation

先日は箱根・翠松園へご宿泊いただき、誠にありがとうございました。 この度ご滞在におかれましては、ごゆっくりとお寛ぎ頂け... More 

Geneva, Switzerland
Top Contributor
221 reviews 221 reviews
57 hotel reviews
128 helpful votes 128 helpful votes
5 of 5 stars Reviewed April 28, 2014

Stayed in this hotel for one night and we were very impressed with the mix japanese/western concept. Huge king size beds, immaculately clean, with a hot spring bath on the balcony! everything else was provided, from sleepers to pajamas and yucata for dinner. Lovely to find a nespresso machine in the room. we had a wonderful japanese dinner, had one... More 

Was this review helpful? Yes 1
Bath, United Kingdom
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed October 27, 2013

We have just stayed here for two nights and had an amazing time. Absolutely everything is carried out to perfection. The "stylish room" is very tastefully done and exceptionally well equipped (complimentary drinks; nespresso machine, hair dryer, curlers, straighteners, your own kimono etc etc) lovely private balcony with own onsen. The staff are wonderful. Our butler was Miu and she... More 

Was this review helpful? Yes 3
Bangkok, Thailand
17 reviews 17 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 15, 2012

My wonderful time in Hakone, Japan. Beautiful blend of all traditional Japanese Ryokan concepts with the international standard hospitalities. --Cons-- Need well prepare for transportation to the hotel. It's sit in the heart of small mountain village. --Pro-- Facilities: Beautiful, Beautiful and Beautiful. I love to stay close to the nature like this. Rooms: Good quality of rooms, amenities, functions... More 

Was this review helpful? Yes 2
Plainview, New York
Top Contributor
310 reviews 310 reviews
27 hotel reviews
103 helpful votes 103 helpful votes
5 of 5 stars Reviewed August 9, 2012

What a peaceful place! Relaxing hot springs piped into your own room! Beautiful rooms, excellent amenities in the room, W-Fi, internet access. Superb restaurant with local ingedients. Not much English is spoken, for they cater to a Japanese clientel. One of the most splendid places that we stayed in a long time.

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Senior Contributor
39 reviews 39 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 7, 2012

My wife and I got engaged here so I could be somewhat biased but I think it's a great place to stay. It's not a traditional ryokan but I like the modern rooms and the fact that you eat in a separate building. The issue I have with traditional ryokans is where to sleep in the afternoon before the futons... More 

Was this review helpful? Yes 1
Sunnyvale, California
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 20, 2010

I have been to Hakone many times in the past. This is one of the best Ryokan to stay in Hakone area. Service was impeccable. We called ahead and they had a car waiting for us at train station just to take our luggage so we can go take the cable car to see mt. fuji. By the time we... More 

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Tokyo, Japan
20 reviews 20 reviews
20 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed May 10, 2009

This mountain resort consists of 23 rooms located in 4 different buildings. With such lay-out, this Japanese style ‘onsen’ (hot-spring) hotel will offer ‘quite and comfortably isolated’ feelings to all its visitors. We recommend that you should request your favorite room when making reservation as the atmospheres of and views from each room are very different. You are able to... More 

Was this review helpful? Yes 5
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