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492-23 Kowakudani, Ashigarashimo-gun, Hakone-machi 250-0406 , Kanagawa Prefecture
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190 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • Japanese first
  • Any
English first
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  • Mar-May only
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15 reviews 15 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We've been to Hakone several other times. We didn't know this when we booked the hotel, but we previously stayed at its sister hotel, the Hakone Setsugetsuka (which we also liked) couple years back. We chose this hotel because (like Setsugetsuka) it offered private onsen areas outside, and also came with a lot of extras like the complimentary refreshments. There... More 

Was this review helpful? Yes 1
Anniston, Alabama
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 30, 2014

this was a great place to go--our first time in Hakone--the spa was great and the the food was wonderful--quiet and pretty!! we stayed for one night and would have loved to stay longer-we had dinner and breakfast there--great town to explore!!

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Beijing, China
1 review
5 of 5 stars Reviewed November 8, 2014

Nice view of the surrounding nature and trees. Very quiet place. Amazing food. 2 services 5.30pm and 8.30pm. Free espresso machine in the lobby. Nice rotation of men and women onsen with different views and setup. Hotel shuttle to nearby train station.

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Istanbul, Turkey
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 21, 2014

Me and my girfriend stayed there and it was a wonderful hotel. It is located in the middle of the nature. Their private bathrooms are which is in outside is amazing. Foods was delicious ! But the hotel staff is the best... Mai San and Ichi San ( Front Desk Staff ) was very helpfull and kind. Mai San also... More 

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Westford, Massachusetts
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed November 30, 2013

Mizunoto was similar to a ryoken we stayed at last year (Setsugetsuka) but not as nice. The room was very good. The private onsen on the deck was also nice but looked a bit dated (the controls seemed out of place with the style of the tub.) The public/semi-private onsen were very nice as well as the common areas. For... More 

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Top Contributor
75 reviews 75 reviews
43 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed October 14, 2013

I enjoyed many kind of hot springs in this hotel. In the garden, 3 little privete bath which is eazy to reserve. 2 big bath is inside. After the bath service is free ice cream, milk and Manjyuu( round chinese cake). Each Room has the outside bath, good sceanaly, give us confortable and relax time. Dinner taste good. Morning is... More 

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Singapore, Singapore
Senior Contributor
47 reviews 47 reviews
32 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed October 6, 2013

Getting to the hotel was a challenge. After making a few missed turns, we finally found the hotel. Honestly, the hotel did not look very impressive. It has a big lounge area and there was free coffee and tea and also Apple Sake. That was the 1st impression. We had an English speaking staff (from Sri Lanka) who showed us... More 

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San Francisco
Top Contributor
60 reviews 60 reviews
22 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed April 22, 2012

This spa hotel is located about 30 minutes beyond Hakone Yamoto, the main train stop in the Hakone area. It is just two stops from the last stop of the train at Gora, at which point the Hakone circuit changes over to tram/cablecar, then ropeway (little gondolas), then boat, then bus or other form of transportation back to your starting... More 

Was this review helpful? Yes 5
Honolulu, HI
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 20, 2011

The staff are excellent. The breakfast and dinner are very good and beautifully arranged. There is limited English, but we managed. The location is inconvenient, but there is a shuttle van in the afternoon to take you to the Kowakeden station. The private onsen is beautifull, located outdoors, but often full. Dining area somtimes gets smoky due to the grilling... More 

Was this review helpful? Yes 2
14 reviews 14 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 8, 2010

This hotel was very nice! The rooms were great and had a nice little private bath on the balcony which was great to use when you didn't want to go down to the hot springs. The rooms were spacious: we had two beds and the sofa pulled out into a futon-style bed for our child. The restaurant was very good-... More 

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