We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Marroad Hakone

1320 Gora, Ashigarashimo-gun, Hakone-machi 250-0408, Kanagawa Prefecture
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hotel Marroad Hakone
View Map
Add Photo Write a Review

81 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Singapore, Singapore
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 23, 2015

We booked three rooms and stayed overnight. Room size is spacious, clean and comfortable. Good amenities. Hotel overlooking the mountain view. The good thing about the hotel, it provides free transfer service to the nearest GORA station and nearby attractions, The staff are friendly and helpful. Food is excellent (dinner and breakfast). Onsen (in and outdoor) available. We enjoyed our... More 

Helpful?
1 Thank joongyc
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 17, 2015 via mobile

We stayed for 2 nights in November 2015. The rooms were clean and comfortable, and the staff were very helpful. The included breakfast we had was very good, and the shuttle bus you can use for free to/from the hotel to/from selected places around Hakone was great. This was especially helpful when we had all our luggage at Gora station,... More 

Helpful?
1 Thank Anthony H
Edinburgh, United Kingdom
Level Contributor
129 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed November 4, 2015

A very pleasant hotel, up a steep hill from Gora station. However, the hotel runs an excellent shuttle bus service which helps to minimise this inconvenience. The hotel itself has generous sized rooms with fabulous mountain views. However, the meal arrangements are unusual. If you want dinner, then you have to book a table a day in advance. Similarly, if... More 

Helpful?
1 Thank Geo-0131
Hong Kong
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed October 4, 2015 via mobile

First the good: this hotel is spacious, in a pretty location and has private onsens which have a lovely view and good facilities. The bad: Guests cannot eat at the restaurant unless they book a day in advance. This is plainly ridiculous when the restaurant is emit and there isn't a lot around the are. All in all - a... More 

Helpful?
Thank jenni m
Melbourne, Australia
Level Contributor
46 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed October 4, 2015

Two nights in Gora and it rained most of the time. The hotel was in a beautiful setting higher up in Gora and provided a good aerobic walk from there to the station. The hotel is a little dated, but was very clean and tidy with great mountain views and generous size rooms . We experienced a great deal of... More 

Helpful?
1 Thank Fun2Travel_7
Melbourne, Australia
Level Contributor
109 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
3 of 5 stars Reviewed September 22, 2015

The hotel has seen better days, with dark brown carpet and furniture. Our room was quite spacious, with two double beds and an attached Japanese-style area with tatami mats, two futons and a low table. Electric kettle, a bar fridge and Japanese TV were provided. It was generally clean, with one mouldy corner in the bathroom. WIFI only in the... More 

Helpful?
Thank mifinkeel
Milton Keynes, United Kingdom
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed August 26, 2015

We made the mistake of booking this after reading a Trip Advisor review. We arrived at the hotel at 3pm and asked to book in for dinner but was told you had to book a table for the evening by midday - what!! We ended up taking the train back into the town and buying some instant noodles. The rooms... More 

Helpful?
1 Thank Barb2602
Jakarta, Indonesia
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed August 2, 2015 via mobile

The property a bit outdated but still clean and nice, the staffs spoke decent english and the onsen was the best, its full with mineral. They provide free shuttle almost every where around gora. The breakfast set were nice eventhough they are not many to choose from.

Helpful?
Thank ratlok
Malmo, Sweden
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 24, 2015 via mobile

Stayed two nights with friends in April and enjoyed the bath section most. The room was good enough for us three, breakfast was good, but no dinner, just French good and had to be ordered in advance. Also very expensive! There is restaurants around so you don't have to starve. The pick up from the station was very good and... More 

Helpful?
Thank Chinabox
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 26, 2015 via mobile

Our stay started unsatisfying. We read about the Shuttle Service of the Hotel and called in advance to get picked up at the train station. Our train was ten minutes too late and the shuttle bus wasnt waiting. We needed to take the cable car with our huge suitcases and walk uphill to the Hotel. At the reception we were... More 

Helpful?
1 Thank mytony13

Travelers are raving about these Hakone-machi hotels

Questions? Get answers from hotel staff and past guests. Ask a question

50 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (48)
Viewed
Dining (4)
Viewed
Hotel & grounds (9)
Viewed
Room/suite (3)
Viewed
Other (32)

Management photos: Courtesy of the property manager

Viewed
All management photos (2)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Hakone-machi hotels
Ashinoko Onsen
Hakone Hotel
Hakone Hotel
#37 of 234 in Hakone-machi
4.0 of 5 stars 166 reviews
Sengokuhara Onsen
Palace Hotel Hakone
Palace Hotel Hakone
#53 of 234 in Hakone-machi
4.0 of 5 stars 186 reviews
Hakoneyumoto Onsen
Fujiya Hotel
Fujiya Hotel
#26 of 234 in Hakone-machi
4.0 of 5 stars 705 reviews
Show Prices
Show Prices
Show Prices
Gora Onsen
Resort Pia Hakone
Resort Pia Hakone
#41 of 234 in Hakone-machi
4.0 of 5 stars 130 reviews
Gora Onsen
Hakone Hotel Kowakien
Hakone Hotel Kowakien
#131 of 234 in Hakone-machi
3.5 of 5 stars 382 reviews
Gora Onsen
Hyatt Regency Hakone Resort and Spa
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay