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Hotel Marroad Hakone

1320 Gora, Ashigarashimo-gun, Hakone-machi 250-0408, Kanagawa Prefecture
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1 room 1 guest
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68 Reviews from our TripAdvisor Community

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Traveler rating
    13
    29
    19
    6
    1
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26
4
1
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Milton Keynes, United Kingdom
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We made the mistake of booking this after reading a Trip Advisor review. We arrived at the hotel at 3pm and asked to book in for dinner but was told you had to book a table for the evening by midday - what!! We ended up taking the train back into the town and buying some instant noodles. The rooms... More 

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Jakarta, Indonesia
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The property a bit outdated but still clean and nice, the staffs spoke decent english and the onsen was the best, its full with mineral. They provide free shuttle almost every where around gora. The breakfast set were nice eventhough they are not many to choose from.

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Malmo, Sweden
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 25, 2015

Stayed two nights with friends in April and enjoyed the bath section most. The room was good enough for us three, breakfast was good, but no dinner, just French good and had to be ordered in advance. Also very expensive! There is restaurants around so you don't have to starve. The pick up from the station was very good and... More 

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1 review
1 of 5 stars Reviewed May 26, 2015

Our stay started unsatisfying. We read about the Shuttle Service of the Hotel and called in advance to get picked up at the train station. Our train was ten minutes too late and the shuttle bus wasnt waiting. We needed to take the cable car with our huge suitcases and walk uphill to the Hotel. At the reception we were... More 

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Travelers are raving about these Hakone-machi hotels

Calgary, Canada
Level Contributor
60 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed May 15, 2015

We were originally booked for 3 nights. Because of a temporary closure of the ropeway, we asked the staff during the first night if we could cancel the last 2 nights. Because we booked through Expedia, multiple phone calls had to be made to the Japan and N America Expedia service desks. The entire thing took about an hour to... More 

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Manila, Philippines
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed April 22, 2015

One of the few hotels that provides free shuttle service to many sites in the Gora-Hakone area. All you need is to tell them when and where to bring and fetch you. The drivers are courteous and punctual. This service alone will save you plenty of money on transportation expenses, plus the benefit of chaffeur driven limousine service. The hotel... More 

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Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed February 24, 2015

Pros - The place is old but very well kept - shuttle pickup service (although I didn't use; took the Ropeway which was just a short 400m walk away) - away from places around Gora station which presumably is more hectic - located very close to Hakone Ropeway and Hakone Tozan Bus line (both directions) - onsen pool is filled... More 

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Melbourne, Australia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 7, 2014

We stayed at Hotel Marroad in early October 2014 for one night, and found it very comfortable. The rooms are a bit dated, but functional and ours had a lovely view of the hills. The courtesy bus was a real perk: we used it to go to the Open Air Museum and the station several times. The breakfast was also... More 

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Brisbane, Australia
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed December 30, 2013 via mobile

Booked due to the great location close to transport. The free hotel transport was a bonus, picking up or dropping us where we needed to go. Took the nearby cable car to do the loop (look out for Mt Fuji as it crests the hill) returning via bus. Short bus ride from the station also gets you to the glass... More 

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Aberdeen, United Kingdom
Level Contributor
53 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed September 1, 2013

Stayed here for two nights in August , thought it would be a treat for my partner as it was his birthday. Free shuttle service from station picked us up after a phone call to the hotel. We received a very cold welcome from the receptionist not what we expected during our stay in Japan. We had to pick our... More 

Was this review helpful? Yes 2
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