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Hotel Marroad Hakone

3.0 of 5
1320 Gora, Ashigarashimo-gun, Hakone-machi 250-0408, Kanagawa Prefecture
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Hotel Marroad Hakone
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A recent review
4 of 5 stars Reviewed February 24, 2015
Danny C
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58 reviews from our community

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    15
    6
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • English first
  • Japanese first
  • Swedish first
  • Any
English first
  • All months
    (58)
  • Mar-May only
    (15)
  • Jun-Aug only
    (13)
  • Sep-Nov only
    (14)
  • Dec-Feb only
    (16)
All months
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 24, 2015

Pros - The place is old but very well kept - shuttle pickup service (although I didn't use; took the Ropeway which was just a short 400m walk away) - away from places around Gora station which presumably is more hectic - located very close to Hakone Ropeway and Hakone Tozan Bus line (both directions) - onsen pool is filled... More 

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Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 7, 2014

We stayed at Hotel Marroad in early October 2014 for one night, and found it very comfortable. The rooms are a bit dated, but functional and ours had a lovely view of the hills. The courtesy bus was a real perk: we used it to go to the Open Air Museum and the station several times. The breakfast was also... More 

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Brisbane, Australia
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed December 30, 2013 via mobile

Booked due to the great location close to transport. The free hotel transport was a bonus, picking up or dropping us where we needed to go. Took the nearby cable car to do the loop (look out for Mt Fuji as it crests the hill) returning via bus. Short bus ride from the station also gets you to the glass... More 

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Aberdeen, United Kingdom
Senior Contributor
49 reviews 49 reviews
35 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed September 1, 2013

Stayed here for two nights in August , thought it would be a treat for my partner as it was his birthday. Free shuttle service from station picked us up after a phone call to the hotel. We received a very cold welcome from the receptionist not what we expected during our stay in Japan. We had to pick our... More 

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Adelaide, Australia
Contributor
12 reviews 12 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 12, 2010

We only stayed at the Hotel Marroad for 1 night but in hindsight we wish we had stayed longer. Firstly, pros: - amazing views from our private balcony - the hotel has a free shuttle service - you just have to tell staff where you want to go and they shuttle you there - the hotel has indoor and outdoor... More 

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