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All 60 Hakone-machi hotels

Hakone Hotel

4.0 of 5 Hotel   |   65 Hakone, Hakone-machi, Ashigarashimo-gun, Kanagawa Prefecture 250-0521, Japan (Ashinoko Onsen)
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Ranked #11 of 60 Hotels in Hakone-machi
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed June 13, 2014
dossy1 Edinburgh, United Kingdom
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99 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
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English first
Atsugi, Japan
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 3, 2014

The only great thing about this hotel is the location and the free shuttle service the hotel offers. The hotel is made to seem very fancy,but really is not. When we arrived the staff was very nice and welcoming. When we got to our room we noticed it was very hot and we were told you can only turn the... More

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Edinburgh, United Kingdom
18 reviews 18 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 13, 2014

My wife and I stayed at this hotel overnight while on a group tour. The hotel is situated beside Lake Ashi with great views of Mount Fuji. The hotel itself looks like a concrete mausoleum from the outside entrance, but inside the staff are welcoming and helpful. We seemed to have a junior suite and this was very spacious, but... More

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Wailuku, Hawaii
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed June 5, 2014

Excellent hotel in Hakone with stunning views of Lake Ashi. Great buffet breakfasts !! Good for girls' getaway! Right near ships that connect you to Ropeway and cable car. Hakone Pass includes those excursions, bus and train as well in area. Bus to Hakone Yumoto is worth it too!

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Tokyo, Japan
1 review
4 of 5 stars Reviewed May 13, 2014

We stayed here for one night for our second wedding anniversary. We chose this hotel because of the location and the reasonable room prices.We were welcomed by friendly lobby staffs and welcome drinks which we could choose between orange juice or grapefruits bulldog. The hotel interior are minimalist but very clean and comfortable. It was very nice of them to... More

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Gravesend, United Kingdom
Top Contributor
296 reviews 296 reviews
57 hotel reviews
185 helpful votes 185 helpful votes
4 of 5 stars Reviewed May 1, 2014

The hotel is attractively situated on the lake, and a great attraction of the hotel is not only the lakeside setting but also the views of Mount Fuji when this capricious mountain decides to show itself. Unfortunately the weather was mist and rain when we were there, so we missed out on this. This is seems to be the only... More

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London, United Kingdom
19 reviews 19 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 30, 2014

We stayed here for one night as part of a tour of Japan. Our room was comfortable and had a well equipped bathroom. If the weather had been better I'm sure we would have enjoyed the lake view. The dinner arranged for our group was of good quality and well presented.

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Exeter, United Kingdom
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed April 20, 2014

The outside of the building is rather like a concrete bunker but this all changes when you get inside.Room was luxurious comfortable sitting area overlooking the lake, the bathroom was cavernous and well appointed. The food was tasty and well cooked.on the downside the free wifi is only available in the lobby and the tea/coffee in the rooms are chargeable.

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Hong Kong, China
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed April 6, 2014

Location It's my thrid time to Hakone and this is the best hotel I've ever stayed. It's just next to the Lake Ashi pier in less than 5-min walk and it has a number of local restaurants and shops nearby so dining outside shouldn't be a problem (in winter, you need to come early and dine early as shops closed... More

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Washington DC, District of Columbia
17 reviews 17 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed March 25, 2014

The selling point of this hotel is its view of Mt Fuji. It must be said though that not only does Mt Mikuni mostly obscure the lower reaches of Fuji from here (such that the classic outline of the mountain can only be imperfectly discerned) and that this is further than other resort areas such that Fuji appears smaller, but... More

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Bristol, UK
Senior Contributor
29 reviews 29 reviews
24 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed March 13, 2014

Nice hotel which is more traditional than contemporary. it is extremely well located directly on the lake with outstanding views. Rooms are of good size. Although a winter trip with a bit of snow gardens are nice and photo's of grounds in summer looked outstanding. Food is pretty typical but it was good with a decent selection at breakfast.

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Additional Information about Hakone Hotel

Address: 65 Hakone, Hakone-machi, Ashigarashimo-gun, Kanagawa Prefecture 250-0521, Japan
Phone Number:
Location: Japan > Kanto > Kanagawa Prefecture > Ashigarashimo-gun > Hakone-machi > Ashinoko Onsen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hakone Hotel 4*
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Also Known As:
Hakone Hotel Machi

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