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Sheraton Grande Tokyo Bay Hotel

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1-9 Maihama, Urayasu 279-0031, Chiba Prefecture
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1 room 1 adult
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Sheraton Grande Tokyo Bay Hotel
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1,892 Reviews from our TripAdvisor Community

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Australia
Level Contributor
128 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My adult daughter and I stayed for 3 nights in January.I booked a twin room on booking.com for 17,000 yen per night. We arrived from Australia at 6:30 pm after the frequent direct limousine buses were no longer running so we caught the train to Maihama,then taxi to the hotel.We took the Keisei line to Hiashi-Matsudo then changed to a... More 

Helpful?
Thank Australiafrancophile
Singapore
Level Contributor
117 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We arrived early so any request for early check in during this low period is nil. You can only go to your room after 3pm. We took this opportunity to travel into Ginza for lunch. Grande room we had was on 10th level with excellent outline views of both parks. Noise xissue about extension was minimum. Bell counter staff, check... More 

Helpful?
Thank WillBJust
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear WillBJust Thank you for your sharing and we are glad to know that you enjoyed your stay with us. The team and i look forward to seeing you soon again at your hotel in Tokyo With regards Giuseppe Fornillo Hotel Manager More 

Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here for 2 nights on route to Hakuba and planned to go to Disney Sea for one of our days. Upon arrival, which was quite late, we were greeted by concierge very promptly and friendly, they took our bags from us and off we went to check in. We had booked 2 rooms as there were 5 of... More 

Helpful?
Thank Kylie A
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear Kylie A Thank you for your review and we are pleased to know that you have a memorable stay with us. I will share your comment with our director of culinary to ensure that our hot food is served hot. Hope you have made the most of our convenient location and we sincerely look forward to the opportunity to... More 

Melbourne, Australia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

After 2 weeks of skiing we really enjoyed 5 nights relaxing in this great Sheraton hotel. It has all the comforts you would expect, great pool, great onsen, good food, friendly and helpful staff. Good access to the Disney parks. Not too far from central Tokyo. Loved our view over the Disney parks, especially seeing the fireworks.

Helpful?
Thank Bakerboy12
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear Bakerboy12 We are truly grateful for your warm compliments and we are glad to know that you have had a memorable stay with us. Definitely we will share your kind words with the team and look forward to welcoming you again at your hotel in Tokyo. With regards Giuseppe Fornillo Hotel Manager More 

Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We chose to stay here to visit Disney Kids Land on the 10th of January. The location was a 10 minutes shuttle ride from the hotel every 5th and 35th minute ( pleased with the friendly all lady bell team at the Concierge on Level 1 or B1). There was a delightful lady with white hair who i believe was... More 

Helpful?
1 Thank No1critic
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear No1critic Thank you very much for your kind comments about the hotels location, standards and service provided by our team I highly appreciate the kind words that you have written about our associates especially Christopher; They are our biggest asset . Dear No1critic, We continuously strive to provide an exceptional experience for all our guests and your compliments is... More 

Perth, Australia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for 2 nights with my partner in the new year during our DisneySea and DisneyLand portion of our visit to Japan. This hotel is perfect for travellers visiting Disney - as it is across the road from one of the Disney monorail stops (even though there is also a free shuttle that will also bring you to... More 

Helpful?
Thank Embebebe
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear Embebebe Thank you for your sharing and we are glad to know that you enjoyed your stay with us. The team and i look forward to seeing you soon again soon at Sheraton Grande Tokyo Bay With regards Giuseppe Fornillo Hotel Manager More 

Sydney, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Sensational hotel conveniently located near Disneysea and Disneyland. This is a great hotel for families wanting to head to the amusement parks or have some peace and quiet not too far out of Tokyo (the view of the ocean is incredibly tranquil) A monorail to the attractions is across the road (or a short taxi to Disney will set you... More 

Helpful?
1 Thank Craig L
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear Craig L Thank you for choosing to stay with us at Sheraton Grande on your most recent visit to Tokyo. We are happy to hear that you found our location and facilities to your satisfaction and delighted to read that you and your family had enjoyed your stay with us. Furthermore, I am glad that you have enjoyed your... More 

Singapore, Singapore
Level Contributor
73 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This being a Disneyland official hotel. Lobby is tuned towards entertaining children with Tv screening Disney cartoon and a huge table with gaming consoles on it. Room is spacious but toilet is a tad old and cramp. The room i was assigned was dusty but since i am only staying just a night and will be out most of the... More 

Helpful?
Thank Xavier K
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear Xavier K Thanks for sharing your experience and your compliment on TA It's always a pleasure to hear from our happy guests and we are pleased to know that you and your family have a fantastic stay with us. I also share your comment with our Housekeeping manager to ensure that situation like this will not recur again. We... More 

Istanbul, Turkey
Level Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The shuttle train is right in front of the hotel for Disneyland and DisneySea. Very convenient. The staff was exceptionally efficient during check in though it was Dec 31. BUT one down side was that no one warned us that we needed reservations for ANY restaurant (even the main buffet restaurant) and we were really stuck with 2 kids for... More 

Helpful?
Thank Serra1907
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear Serra1907 Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Dear Serra1907once again, thanks and the entire team and I look forward to welcoming you back at Sheraton Grande Tokyo Bay to give you the great hotel... More 

Shanghai, China
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We are preparing for our second stay at the Sheraton Grande as part of our second visit to Tokyo Disney. First, we are a family of six, so finding lodging that can accommodate all of us can be a challenge as we travel around Asia. The Sheraton fit the bill perfectly as they provide a traditional Japanese wing with suites... More 

Helpful?
Thank Antonio L
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear Antonio L Greetings from The Sheraton Grande Tokyo Bay and first of all thanks for your loyalty and for your time in posting your review on TA ; We are very happy to seeing you and your family again, very soon, at your hotel in Tokyo. Dear Antonio our Manager will contact you soon, as usual, to organize your... More 

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