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All 21 Urayasu hotels

Sheraton Grande Tokyo Bay Hotel

4.0 of 5 Hotel   |   1-9 Maihama, Urayasu, Chiba Prefecture 279-0031, Japan (Maihama Station)
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Sheraton Grande Tokyo Bay Hotel
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85%
Ranked #9 of 21 hotels in Urayasu
A recent review
5 of 5 stars reviewed 1 week ago
MeganTam Hong Kong, China
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1,081 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Hong Kong, China
1 review
5 of 5 stars Reviewed 1 week ago via mobile

I'm a SPG member. We stayed in a standard twin bedroom. Each bed is 1.2m and could comfortably accommodate my spouse and I in one bed and my two kids at 6 and 9 in another. Unlike other hotels, sheraton allows children under 17 to stay free when using existing beds. This is a really good for us. The hotel... More

Was this review helpful? Yes 1
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear MeganTam It was truly a pleasure having you and your family as our guest during your recent visit to Tokyo Disney On behalf of the entire team at Sheraton Grande Tokyo Bay, we are so pleased that you were able to experience our hotel and enjoy the high service and quality levels which we pride ourselves on. Thank you... More

Singapore, Singapore
1 review
5 of 5 stars Reviewed 1 week ago via mobile

This is my first time visit my Dream Country Japan when I was young . At last I had decide to stay in this hotel before reaching this hotel I am so worry and nervous but after arriving this hotel I am so impress with e staff and e perfect environment ,after 6 nights of stay I just can't bear... More

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sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear Nbskgd Thank you for sharing your experience at Sheraton Grande Tokyo Bay I highly appreciate the kind words that you have written about our service and facilities . We continuously strive to provide an exceptional experience for all our guests and your compliments is definitely a motivation for us. I look forward to welcoming you back to Sheraton Grande... More

Kuala Lumpur
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for 2 nights while we visited Disneyland and DisneySea. The hotel is well equipped and very kids friendly. Even provided step stools in the sink area in the room and toiletry bags for kids w their own toothbrushes, baby bath etc. Ros are spacious and comfortable for a family of four. My only gripe about this hotel that it... More

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sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear snoopyjazz_07 Greetings from The Sheraton Grande Tokyo Bay Thank you very much for your kind comments about the hotels, facilities and standards I would also apologies for any inconvenient that may be you have faced regarding our line-associates language skills and I’m aware that our training department will ensure basics English class for all associates. Dear snoopyjazz_07 the Team... More

Okinawa, Japan
Top Contributor
109 reviews 109 reviews
60 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 1 week ago

Before I write this review understand that all of Tokyo is expensive and anywhere near Tokyo Disney you will be pay top dollar. With that here is the review….. Rooms: We were greeted warmly upon checkin and got to our room within 30 mins and no issues. Room itself was spacious and clean and had kid friendly decor such as... More

Was this review helpful? Yes 1
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear globetrotterwanabes May I thank you for taking the time to write a review on Tripadvisor and for the compliments related to our facilities and service . I was also very concerned to read about the impression that you had at our restaurants regarding the price and allow me to explain that, we are on same prices range with equal... More

Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here 2 nights in the Ocean Dreams room, and loved the size of the room, it's cleanliness, and proximity to Disney resort. We requested for a "park view" room and at night we could see the awesome fireworks show. Although the monorail station was just across the road from the hotel, they also provide a shuttle bus service to/from... More

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sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear ALlanNa Thank you for sharing your experience at Sheraton Grande Tokyo Bay I appreciate the time that you have taken to write a so detailed review about our hotel facilities, location and service and hope that this will be useful for future guests who plan to visit Tokyo Disney; I am glad to read your comments about our team... More

Singapore
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed 2 nights in a club room for our Disney visit. Room is large and very comfortable, clean, well-appointed. Staffs are professional and friendly but being an international chain, I really do expect their English to be much better but it wasn't. There were 1 or 2 exceptions (lady at the airport limousine counter assisting us with boarding the bus... More

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sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear ReneTong First of all, may I thank you for staying at the Sheraton Grande Tokyo Bay, We appreciate the time that you have taken to write a positive review about our hotel facilities, location and service I also appreciate the comment regarding the patronage of English language of some of our associates, We always listen to our customers and... More

Maastricht, The Netherlands
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Can't fault this hotel - convenient location, very clean, spectacular view, excellent food and service. Plenty to do within the hotel as well as in the vicinity. I would recommended this hotel to anyone!

Was this review helpful? Yes 2
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear BonnieSzatter Thank you for sharing your experience at The Sheraton Grande Tokyo bay I appreciate the time that you have taken to write a review about our hotel facilities, location and service and hope that this will be useful for future guests who plan to visit Tokyo Disneyland ; Dear BonnieSzatter The team and I look forward to welcoming... More

Singapore, Singapore
Contributor
15 reviews 15 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 20, 2014

To get here from Akasaka train station, it took us about 90min. When we arrived at the train station, we head for the bus station and it took less than 1 minute for the hotel disney bus to arrive. The hotel room is huge with balcony and we had a sea view. Although there will be planes flying pass, the... More

Was this review helpful? Yes 1
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear sharonrocky72 Greetings from The Sheraton Grande Tokyo Bay Thank you very much for your kind comments about our hotel, facilities, standards and especially about our service provided by our biggest asset, our team. I would also apologies for the “genuine” inconvenient regarding your order and I’m aware that our Chef will ensure that situation like this will not occur... More

NYC
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 9, 2014

If you can't stay in an official Disneyland hotel, this would be my hotel of choice. Right across from the monorail! Nice, clean rooms and friendly, professional staff. Am planning a trip for next year, and am looking to stay at this hotel if there is availability. We did not eat at the restaurants, but they all looked very nice.

Was this review helpful? Yes 1
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear twasbrillig Thank you for sharing your thoughts and experience on your recent stay with us. It is really pleasing and motivating for us to receive such compliment from our valued guests and we are glad that you are satisfied with every effort that we make here at The Sheraton Grande Tokyo Bay looking forward to welcoming you and your... More

Vienna, Austria
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 27, 2014

Quite huge hotel, but everything was positive: Clean rooms with great beds, all amendities you expect from Sheraton, swimming-pool good, restaurants excellent (and with vouchers affordable), 5 minutes walk to Monorail. That might be the same for all big hotel-chains around Disney-Resort, but we were pleasantly surprised about the attentive Service: One of our Kids had a Food-allergy, they organised... More

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シェラトン・グランデ・トーキョーベイ, 支配人 at Sheraton Grande Tokyo Bay Hotel, responded to this review

We are truly grateful for your kind compliments and are glad to learn that our staff provided you with the attentive service. We continue to ensure that each and every one of our guests leave feeling that their experience was personalized and memorable. Thank you very much for your gracious review, and we are looking forward to welcoming you and... More

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Additional Information about Sheraton Grande Tokyo Bay Hotel

Also Known As:
Sheraton Urayasu
Urayasu Sheraton
Sheraton Grande Tokyo Bay Hotel Japan/Urayasu
Address: 1-9 Maihama, Urayasu, Chiba Prefecture 279-0031, Japan
Phone Number:
Location: Japan > Kanto > Chiba Prefecture > Urayasu > Maihama Station
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 21 hotels in Urayasu
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Grande Tokyo Bay Hotel 4*
Official Description (provided by the hotel):
Welcome to the Sheraton Grande Tokyo Bay Hotel, a Western-style hotel with traditional Japanese charm. The hotel's views of Tokyo Bay are a constant pleasure and the sense of spacious garden surroundings a delight. The Sheraton Grande's accommodations are world-class - all of our 802 luxurious guest rooms feature a private balcony. After a day of business or entertainment in captivating Tokyo, enjoy fine dining at one of the Sheraton Grande's gourmet restaurants. ... more   less 
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