Excellent service - got a super early check-in even though I arrived at 9am. They even gave me a free upgrade to a Grande room with a view of Disney. Not sure if it's because I had requested early check-in or because I was a Starwood Preferred Guest, but I was very touched that they were gracious enough to give... more

Got a free nights stay using Starwood points. check in was a breeze and we did not need to go to hotel as there was a counter at the train station entrance of disney park. we were given our keys and our bags were in our room when we arrived after a day at disney park. very easy access to... more

Tokyo Disneyland was our last stop for our 9 days trip in Japan. We chose Sheraton Grande Tokyo Bay as we wanted to stay nearby Tokyo Disneyland. This hotel is located on nice spot which very near to monorail station, so we can go around Disneyland and Disney Sea as well as an interchange station to JR line. We were... more

Stayed one night for my wife's birthday. Service was excellent as always in Japan, but as also always in Japan they will charge you for it. Was really shocked that to use the pool etc you had to pay USD 35 per person, including infants! What kind of resort hotel charges for the pool? Only in Japan.. Suddenly our online... more

After our rather disappointing experience in Sheraton Osaka (see earlier review), we had our fingers crossed that this would be a better one. We were not disappointed this time ! We were initially given a room on (if memory serves) the 7th floor. A room with an even number - we then realised after we got in the room that... more

I stayed this hotel with 2 kids and my wife total 4 people in the junior suit room in 12th floor for 4nights. It was one of the best comfortable stay. There are about 5 restaurants to select for the breakfast. We mostly select the "summit" in 12th floor because of its great view. The room is wide enough for... more

This hotel is conveniently located and reasonably priced. It is a large hotel facility with nice common facilities. The rooms are well maintained, but the hallways are starting to look a little worn down. Location: If you are planning to venture to the Disney parks, it is an excellent location. While we only stayed a couple of nites, there appears... more

We (Mum,Self & 10YO daughter) lobbed for a week here, so we could finish off our previous 1 day visit to Disneyland/DisneySea parks. When we first arrived we were put into room 954 which had a malfunctioning airconditioner, and as it was the height of summer, we could manage to endure 1 night only in that sauna. I asked to... more

My family and I stayed here for two days while we visited the Disney parks. We didn't want to pay the outrageous prices for the official Disney hotel and thought that the Sheraton was a nice compromise. The hotel was still priced a little high, but it's what you would expect being close to the Disney parks. We checked in... more