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All 22 Urayasu hotels

Sheraton Grande Tokyo Bay Hotel

4.0 of 5 Hotel   |   1-9 Maihama, Urayasu, Chiba Prefecture 279-0031, Japan (Maihama Station)
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Sheraton Grande Tokyo Bay Hotel
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Ranked #10 of 22 Hotels / Ryokan in Urayasu
A recent review
4 of 5 stars reviewed 1 week ago
bendingmirrors Sydney, Australia
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1,322 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney, Australia
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We arrived in Tokyo on a red-eye, so arrived at the hotel too early to check in, but they were able to run through most of the check in with us, and took care of our luggage so we could head straight over to Tokyo Disneyland for the day. It's very easy to to the parks from the hotel -... More

Was this review helpful? Yes 1
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear bendingmirrors Thank you for writing a so well detailed review regarding your last stay at the Sheraton Grande Tokyo Bay. I’m sure this will be very helpful for future Guests. It is of great pleasure to read that you have enjoyed your stay with us. An important part of our self-assessment in knowing we are providing the best services... More

Shanghai, China
Contributor
12 reviews 12 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel provides a range of amenities that include several food options, shuttle bus to the metro, purchase Disney tickets (6am-10 pm), and onsen (sauna and steam rooms). I thought the service was fine, but for some reason, the front desk people don't have a detailed map of Disney Sea and the maps they have seem to be all in... More

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sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear rememberwhenwe Thank you for your time to writing a review about our facility here at Sheraton Grande Tokyo Bay. It is of great pleasure to read that you and your family have enjoyed your stay with us. I will check personally regarding the availability of a English map of the parks. Regarding the renovation as you mentioned we start... More

Perth, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

A very neat hotel next to disneyland We stayed for 3 nights and found it to be very convenient going to and fro from disneyland. We had a 3 year old that needed an afternoon nap so it was great. Staff were excellent and the place is clean.

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sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear Dazz3269 Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Giuseppe Fornillo Hotel Manager More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

We visited this hotel for one night only. We arrived quite late with tired children. The hotel is cut off from any shops or restaurants and so you are really obliged to eat there. We chose room service, as it seemed like the easiest option, but the $34 burger was average and the family meal $100, was extremely unappealing to... More

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sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear Michelle W May I thank you for taking the time to write a review on Tripadvisor and for the compliments related to our front associates . I was also very concerned to read about the impression that you had , regarding the price of our In-Room Dining and allow me to explain that, we are on same prices range... More

Senior Contributor
31 reviews 31 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed three nights early September to visit the parks. I don't think too many people come here that are not going to the parks. Some children but more adults than kids. we bought in at the club level and had a high floor bay view room as requested. The room was clean and comfortable. a bit dated but very... More

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sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear Reggie S Thank you for sharing your experience at Sheraton Grande Tokyo Bay I highly appreciate the kind words that you have written about our service and facilities . We continuously strive to provide an exceptional experience for all our guests and your compliments is definitely a motivation for us. Dear Reggie S I would like to take this... More

Edinburgh, Scotland
Contributor
14 reviews 14 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We booked one of the Ocean Rooms in this hotel, which means that we were on a themed floor. Fun for the kids! The room was decorated with dolphins and there were sea creatures on the carpets. There was a stunning view of Tokyo Bay also. The hotel is further from the Disneyland and Disney Sea entrances than the Disneyland... More

Was this review helpful? Yes 1
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear trippingpig Thank you for sharing your experience at Sheraton Grande Tokyo Bay I appreciate the time that you have taken to write a review about our hotel facilities, location and service and hope that this will be useful for future guests who plan to visit Tokyo Disneyland Dear trippingpig the entire team and I look forward to welcoming you... More

Singapore, Singapore
Contributor
16 reviews 16 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We checked in at Maihama station before their actual check in time and that is really great, we can shop around the place while they arrange to send our luggage to the hotel. We checked into our room which was located on 3rd floor and realized it was a smoking level which we did requested for Non smoking room. We... More

Was this review helpful? Yes 1
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear Joefromsg Thank you for your review on TA about your recent visit to Sheraton Grande Tokyo Bay. I was very concerned to read about the experience you had during your visit at our Hotel and I would like sincerely apology for the inconvenient. Your comment bestowed upon our team, is truly appreciated, It is pleasing to know that associates... More

Seattle, Washington
Contributor
20 reviews 20 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

When asked, my 8 year old's fondest memory of Tokyo Disneyland was, "the breakfast buffet at the hotel!"....hum. For the adult, the hotel is your typical four star hotel, complete with comfortable rooms, courteous hotel staff, and multiple options of eateries. We enjoyed the pool once. Good enough. And of course, access to Tokyo Disneyland and DisneySea, is excellent. A... More

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sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear Laurel Z Thank you very much for taking the time to share your experience at the Sheraton Grande Tokyo Bay On TA I am delighted to read that you and especially the young member of family had enjoyed our hotel service and facility and especially our signature breakfast, which has been voted this year as one of best breakfast... More

Singapore, Singapore
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 13, 2014

We wanted a jap style room and this hotel offers good value for money. The garden at the hotel is really gorgeous with the two chapels. There is also a feeder bus service to the nearest monorail station. Will definitely stay there again.

Was this review helpful? Yes
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear swong1603 Thank you very much for taking the time to share your experience at the Sheraton Grande Tokyo Bay On TA It is always a great pleasure to receive such score and I am glad that you have enjoyed the service and facilities of our hotel . The team and I looking forward to the next pleasant opportunity of... More

Zurich, Switzerland
Top Contributor
115 reviews 115 reviews
105 hotel reviews
95 helpful votes 95 helpful votes
2 of 5 stars Reviewed September 4, 2014

Got there and walked to the SPG platinum check-in without being shown. The gentlemen checked us in the smallest room on the floor. Went back down and did complain knowing that place was not busy at all. Got a larger spacious room as we would expect with the status. I tried to organize bus tickets for Narita for the next... More

Was this review helpful? Yes
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear RHW1974 Thank you for your review and for your loyalty as SPG -P We are extremely sorry for the unfortunate experience that you encountered during your stay and I do sincerely apologize for the distress. We do pride ourselves on our exceptionally high standard of service and I trust you will accept that the difficulties you experienced are certainly... More

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Additional Information about Sheraton Grande Tokyo Bay Hotel

Address: 1-9 Maihama, Urayasu, Chiba Prefecture 279-0031, Japan
Location: Japan > Kanto > Chiba Prefecture > Urayasu > Maihama Station
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Grande Tokyo Bay Hotel 4*
Number of rooms: 802
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Also Known As:
Sheraton Urayasu
Urayasu Sheraton
Sheraton Grande Tokyo Bay Hotel Japan/Urayasu

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