We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Grande Tokyo Bay Hotel

Travelers' Choice award winner
1-9 Maihama, Urayasu 279-0031, Chiba Prefecture
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Sheraton Grande Tokyo Bay Hotel
Professional photos View all
Browse nearby
Sheraton Grande Tokyo Bay Hotel
Write a Review

1,549 reviews from our community

Traveler rating
    559
    730
    175
    56
    29
See reviews for
1,033
190
24
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • English first
  • Any
English first
  • All months
    (1549)
  • Mar-May only
    (406)
  • Jun-Aug only
    (342)
  • Sep-Nov only
    (411)
  • Dec-Feb only
    (390)
All months
Buffalo, New York
Top Contributor
59 reviews 59 reviews
51 hotel reviews
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I first booked this hotel on agoda.com for about $129 a night but I kept looking on the Sheraton Website and found the room for $109 on their website about a week before my trip. From Henada airport the hotel is about a $90 cab ride away. Check in was easy the room was nice more of a Western Style... More 

Was this review helpful? Yes
Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

+ve -Attentive and hardworking staff that are fluent in English -Good wifi (public wifi for lobby, restaurant & recreation centre and room wifi) -Nice view (either looking at Disneyland or the sea) -Breakfast spread was good(Japanese & western buffet at the summit, 12 floor, wider buffet spread for restaurant at the first floor) -there is airport limousine to and fro... More 

Was this review helpful? Yes 2
Kamakura, Japan
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Pleasantly surprised by this property. I am an SPG Platinum so was comped pool, kids area, lounge and breakfast. I say this every time....get your Platinum, kids! Our room was 1165 (maybe "Grand" level?) and was spacious and clean. The beds are amazing. The Japanese bath was great. Staff were all amazingly helpful. My boys (2 and 4) are already... More 

Was this review helpful? Yes
Contributor
19 reviews 19 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for 3 nights and had an Ocean Dream room which had 2 large double beds and 2 single beds, which was great for us. There was still a reasonable amount of space despite all the beds. Booking with 3 children presents a challenge to their online booking systems, but I had emailed the staff before booking and... More 

Was this review helpful? Yes 3
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear sands3 Thank you very much choosing to stay at Sheraton Grande Tokyo Bay and for the time that you had taken to share your feedback on TA. It gives us great pleasure to read that you had enjoyed the comforts of our new-refurbished guestrooms and the convenience of our location. We look forward to the next pleasant opportunity of... More 

Melbourne
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel last April and found it to be excellent. We booked the newly renovated family room which has the boat themed design. The lobby is quiet grand and there's video games to play for the kids while checking in. Service is very friendly (typical Japanese warmth i would say), and they speak English quiet okay. There's... More 

Was this review helpful? Yes
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear MelbDude It was truly a pleasure having you as our guest during your recent visit to Tokyo On behalf of the entire team at Sheraton Grande Tokyo Bay , we are so pleased that you were able to experience our hotel and enjoy the facilities and service levels which we pride ourselves on. Thank you for your time in... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Such a great hotel for visiting the Disney land parks. the monorail was just a 2 min walk away from the entrance but you do have a Disney cruiser bus that will pick you up and take you back if need be. the hotel itself was spacious and huge with plenty to see and do around the hotel including a... More 

Was this review helpful? Yes 1
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear David H Thank you for writing a so well detailed review regarding your last stay at the Sheraton Grande Tokyo Bay. It is of great pleasure to read that you have enjoyed your stay with us. An important part of our self-assessment in knowing we are providing the best services and product to our guests is from receiving feedback.... More 

United Kingdom
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Sheraton Grande for 6 nights in April 2015. We had already visited Tokyo earlier in our Japan trip so we stayed at this hotel to solely visit the Disney Parks. We arrived on a Sunday afternoon at half 3 and our bags were taken from us and we were lead to the check in desk. We... More 

Was this review helpful? Yes
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear Tink1987 Thank you for sharing your thoughts and experience on your recent stay with us. It is really pleasing and motivating for us to receive such compliment from our valued guests and we are glad that you are satisfied with every effort that we make here at The Sheraton Grande Tokyo Bay looking forward to welcoming you back in... More 

Auckland Region, New Zealand
Top Contributor
119 reviews 119 reviews
25 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here to be handy for the two Disney parks. There's a shuttle bus from the Disney monorail station to the hotel but if you take it you'll experience the shortest shuttle ride of your life. Ignoring the driveways the road distance is about fifty meters. We had a family room with two double beds and two single beds... More 

Was this review helpful? Yes 1
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear MrYellowDuck Thank you for sharing your experience at Sheraton Grande Tokyo Bay I highly appreciate the kind words that you have written about our service and facilities . We continuously strive to provide an exceptional experience for all our guests and your compliments is definitely a motivation for us. Dear MrYellowDuck thanks also for your comment regarding the internet... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

I stayed in Sheraton Grand Tokyo Bay Hotel for 1 night. I had a great time in the Sheraton Hotel. The rooms were clean, big, and beautiful. The hotel was very big and look fantastic. In the hotel there was a shopping mall and there also the place where kids could play games. The swimming pool was very big and... More 

Was this review helpful? Yes
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear Focus P Thank you for sharing your recent experience at Sheraton Grande Tokyo Bay on TripAdvisor. I appreciate the time that you have taken to write a s review and hope that this will be useful for future guests. My team and I look forward to welcoming you and all your families back in the near future. With Warm... More 

Makati
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a great time in Sheraton and will definitely stay here again when we go back to Tokyo DIsney. Check-in and check-out was fast, and special mention to an employee who tried to help me with my broken luggage at 2AM on April 22. I stayed here for 2 nights with my 7yo daughter Some highlights of our stay... More 

Was this review helpful? Yes
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear pfb82 Thank you for sharing your experience at The Sheraton Grande Tokyo Bay on TripAdvisor , We appreciate the time that you have taken to write a so detailed review. It is really pleasing and motivating for us to receive comments from our valued guests and we are thankful, also, for your remarks regarding the area of improvement and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

983 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (492)
Viewed
View from room (30)
Viewed
Bathroom (29)
Viewed
Hotel & grounds (93)
Viewed
Room/suite (98)
Viewed
Dining (23)
Viewed
Pool/beach area (8)
Viewed
Business center/function rooms (4)
Viewed
Family/play areas (1)
Viewed
Other (206)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (459)
Viewed
Amenities (10)
Viewed
Garden Pool (13)
Viewed
Imperial Suite (121)
Viewed
Japanese Suite (85)
Viewed
Ocean Dream View Room (64)
Viewed
Restaurants and Bars (24)
Viewed
Sheraton Club Room (68)
Viewed
The Hotel (74)

Management photos: Courtesy of the property manager

Viewed
All management photos (32)
Viewed
Hotel & grounds (8)
Viewed
Business center/function rooms (4)
Viewed
Room/suite (9)
Viewed
Family/play areas (5)
Viewed
Dining (2)
Viewed
Pool/beach area (2)
Viewed
Other (2)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities