We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Grande Tokyo Bay Hotel

Travelers' Choice award winner
4.0 of 5
1-9 Maihama, Urayasu 279-0031, Chiba Prefecture
Hotel amenities
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Sheraton Grande Tokyo Bay Hotel
Professional photos View all
Browse nearby
Sheraton Grande Tokyo Bay Hotel
Write a Review

1,508 reviews from our community

Traveler rating
    534
    715
    175
    56
    28
See reviews for
1,002
187
24
39
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • English first
  • Any
English first
  • All months
    (1508)
  • Mar-May only
    (365)
  • Jun-Aug only
    (342)
  • Sep-Nov only
    (411)
  • Dec-Feb only
    (390)
All months
Johor Bahru
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed yesterday NEW

My daughter and I were well - received by the staff on the ground floor,the minute we disembarked from the free shuttle bus. The member of staff immediately attended to our luggage and told us to proceed to reception which was on the 2nd floor. He assured us that our luggage would be sent to our room once we had... More 

Was this review helpful? Yes
central coast, nsw
Contributor
13 reviews 13 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Our first time in Japan, we chose to stay here which looked to be the most comfortable for us to visit the Disney parks. We weren't disappointed. We were hoping to check in early as our flights arrived in the morning however we couldn't but the staff are so lovely and they took our bags and we were able to... More 

Was this review helpful? Yes 1
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear shelleb83 Thank you for sharing your experience at The Sheraton Grande Tokyo Bay on TripAdvisor , We appreciate the time that you have taken to write a so detailed review, I’m sure this will be very helpful for our future guests. It is really pleasing and motivating for us to receive such compliment from our valued guests and we... More 

Singapore, Singapore
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Surprisingly, compared to other hotels we stayed at during our trip, Sheraton was not up to standard, and I am not talking about Japanese standard here. It wasn't anything bad, but I expected more from such a well-known hotel. We stayed in level 8, where almost everything was decorated with their mascot, the 'S' penguin. The bed covers, the pictures... More 

Was this review helpful? Yes 1
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear pleasantinterlude Thank you for sharing your recent experience at Sheraton Grande Tokyo Bay with us. I am pleased to read that you have enjoyed the facilities at our Hotel. With regards to your comment about our 8th floor room decoration , actually this floor has been designed to be a favorite to our young guests. Dear pleasantinterlude I look... More 

Makati, Philippines
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Most awesome hotel of the year, hands down awesome! One of the best hotel that we've ever been to. Nicest staff, too! They're just the best! Japan is a must-see place! I know right, been there three times and still more beautiful places to discover. Food is just great! Ramen, yakiniku, wooohoow, all of them are the best!!!

Was this review helpful? Yes
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear Tugateyshus Thank you very much for choosing to stay at Sheraton Grande Tokyo Bay with your family and for taking the time to share your experience on TA. I am extremely pleased to read about your positive experiences during your stay and I would like thanks you for this. The voice of our loyal customers is critical in maintaining... More 

Sydney, Australia
Top Contributor
89 reviews 89 reviews
20 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed as a group of six and we were upgrade to the club floor with views of the Disney Parks. The location is across the road from the monorail station so transport to to the parks was easy and swift. Food was good with plenty of variety at breakfast. Has a self service laundry which is great for families and... More 

Was this review helpful? Yes 1
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear Davidm99999 Thank you very much for choosing to stay at Sheraton Grande Tokyo Bay with your family and for taking the time to share your experience on TA. I am extremely pleased to read about your positive experiences during your stay and I would like thanks you for this. The voice of customers is critical in maintaining our high... More 

Q.C.
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is a very convenient place to stay in if you're going to Disneyland or Disney Sea. We arrived here late at night from Haneda Aiirport and it was just 2 train rides away. Check-in was easy late in the evening. The room looked new. It was spacious and facing the Disney parks. The staff was very helpful and... More 

Was this review helpful? Yes 1
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear badidi It was truly a pleasure having you and your family as our guests during your recent visit to Tokyo On behalf of the entire team at The Sheraton Grande Tokyo Bay, we are so pleased that you were able to experience our hotel and enjoy the service and quality levels which we pride ourselves on. The voice of... More 

Guam, Mariana Islands
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our stay at the Sheraton grande Tokyo Bay was amazing!The beds were very Comfortable! Excellent shuttles to Disney parks😄 NO free WiFI is the sad part of this hotel. Rooms were nice n clean! Staff were very helpful and nice.

Was this review helpful? Yes 1
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear Bobbie g Thank you very much for choosing to stay at the Sheraton Grande Tokyo Bay and for taking the time to share your experience on TA. It is a great pleasure and rewarding to read a well detailed review and know that you had enjoyed the convenience of our location, our guest rooms, and the level of service... More 

Contributor
11 reviews 11 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I would only stay here while visiting Tokyo, the hotel is great for families but limited choices for couples. The rooms were clean and comfortable, and awesome location for visiting Disneyland - tickets and gift shop in the hotel.

Was this review helpful? Yes 2
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear Graeme W Thank you very much for taking the time to share your experience on TA It is always a great pleasure to receive such review and I am glad that you have enjoyed the service and facilities of our hotel . Dear Graeme W the team and I looking forward to the next pleasant opportunity of welcoming you... More 

singapore
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My family and I (4 adults) chose a family room for our stay. Before my trip, I didn't have very high expectations on the rooms, but I was proven wrong during my stay! Room: The room was very comfortable for 4 adults. There were two double beds and two single beds arranged side by side with no gaps between each... More 

Was this review helpful? Yes 2
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear coolzephyr, Thank you for the great review of our hotel! We are glad that you and your family enjoyed your stay and hope to see you again very soon. Warm Regards Giuseppe More 

isle of man
Contributor
15 reviews 15 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Arrived at the hotel at 10.30am 16th March. As soon as we got off the limousine bus, the bell boys took our bags, our name gave us a card and told us our bags would be delivered to our room later. Went to check in and was promptly dealt with and told that we could not have the room before... More 

Was this review helpful? Yes
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear yorkieIsleOfMan It was truly a pleasure having you and your wife as our guests during your recent visit to Tokyo On behalf of the entire team at The Sheraton Grande Tokyo Bay, we are so pleased that you were able to experience our hotel and enjoy the service and quality levels which we pride ourselves on. The voice of... More 

Questions? Get answers from hotel staff and past guests. Ask a question

976 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (485)
Viewed
Bathroom (29)
Viewed
View from room (29)
Viewed
Hotel & grounds (93)
Viewed
Room/suite (98)
Viewed
Dining (23)
Viewed
Pool/beach area (8)
Viewed
Business center/function rooms (4)
Viewed
Family/play areas (1)
Viewed
Other (200)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (459)
Viewed
Amenities (10)
Viewed
Garden Pool (13)
Viewed
Imperial Suite (121)
Viewed
Japanese Suite (85)
Viewed
Other (64)
Viewed
Restaurants and Bars (24)
Viewed
Sheraton Club Room (68)
Viewed
The Hotel (74)

Management photos: Courtesy of the property manager

Viewed
All management photos (32)
Viewed
Hotel & grounds (8)
Viewed
Business center/function rooms (4)
Viewed
Room/suite (9)
Viewed
Family/play areas (5)
Viewed
Dining (2)
Viewed
Pool/beach area (2)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question