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Sheraton Grande Tokyo Bay Hotel

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1-9 Maihama, Urayasu 279-0031, Chiba Prefecture
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Sheraton Grande Tokyo Bay Hotel
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Sheraton Grande Tokyo Bay Hotel
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1,637 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
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Surabaya, Indonesia
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

We had always wanted to stay at the disney branded hotel but March was high season and they were all fully booked. In the past we stayed at the hilton previously. However this time we decided to stay at the sheraton and we loved it. We had breakfast at the club floor which overlooks both disney parks and tokyo bay.... More 

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Jakarta, Indonesia
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

As this hotel is located around Disney, its very family oriented. Lots of facilities for small children, indoor and outdoor (pretty small) pool, nice garden, game area in the lobby they can play while waiting for you to check-in, children sized put-put golf, kids club... If you travel with young kids, they'll have lots of things to do. The twin... More 

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Redditch, Worc's
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

3 nights, breakfast in the platinum lounge. The ground floor lounge clean but lacking in provisions ( basic ). The upstairs lounge for breakfast provided a very basic breakfast. The second morning we arriv ed to find every receptacle empty, the staff all moving about but achieving nothing, it was an absolute shambles.The staff of the hotel were friendly and... More 

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Singapore, Singapore
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

What a fantastic hotel with great facilities for kids and families. Very convenient to the Disney area. Hotel staff are very friendly and helpful. The buffet at breakfast/dinner is superb! Easy access from airport on direct shuttle bus. Tip - if bus schedule is not good, take bus to Disney resort from there it is s free shuttle to hotels... More 

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Jakarta
Level Contributor
46 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed 5 nights for disney parks and took Japanese suite; 1BR with tatami room. So we have very spacious room completed with both western bed and tatami room functioned as our dinner room. So, no complaints at all for the room. Modern, look new and very well maintained. We also get other suite perks such as all day club... More 

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Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My family went there mid july for our second visit to disney tokyo. The hotel is better compare to some other one in the area. The lobby was spacious and plenty of restaurant to choose. Even though the room is older but very spacious. Our room is facing the disney land and disney sea so we can watch the fireworks... More 

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sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear Fpr72 Thank you for writing a review for the Sheraton Grande Tokyo Bay It is a great pleasure to read that you have enjoyed your stay with us. I look forward to welcoming you back for another memorable stay with Us With Kind Regards, Giuseppe Fornillo Hotel Manager More 

NYC
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had previously traveled with a friend, this time with a child, both as Disney trips. I think it's the most convenient of the official hotels at the Monorail station. Their laundromat is ok, clothes take a long time to dry (more than the recommended times, by my experience) but maybe that is just Japan. We basically use the hotel... More 

Was this review helpful? Yes 1
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear twasbrillig Thank you for your loyalty and for recent review, We truly appreciate you taking the time to share your experience, and we are so pleased that you had a wonderful stay at The Sheraton Grande Tokyo Bay. The team and I looking forward to the next pleasant opportunity of welcoming you back and please don’t hesitate to contact... More 

Vacaville, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed here for our trip to Disneyland. Very nice hotel, conveniently located next to Disney monorail which takes you everywhere you need to got for a Tokyo Disney trip. The breakfast buffet is top notch. The room we stayed in was excellent and clean.

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sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear DaveReece1 Thank you very much choosing to stay at Sheraton Grande Tokyo Bay and for the time that you had taken to share your feedback on TA. It gives us great pleasure to read that you had enjoyed the comforts of our guestrooms and the convenience of our location and our breakfast. We look forward to the next pleasant... More 

New York City, New York
Level Contributor
37 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed there recently for three days. Excellent hotel if you want to go to the Disney Parks, right on the monorail line. The property was beautifully designed, overlooking the bay and with an amazing waterfall inside. Sweet sleeper beds very comfortable as usual. The pool was closed. Although I was a gold member, there was no recognition and service... More 

Was this review helpful? Yes 1
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear historyteacher50 Greetings from The Sheraton Grande Tokyo Bay Thank you very much for your comments about the hotels, facilities and standards and to be a loyal gold member I would also apologies for any inconvenient that may be you have faced regarding our associates language skills and I’m aware that our training department working to ensure basics English class... More 

Toronto, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed there for 1 night during our visits to Disney parks in June 2015. It was fabulous. The staff were all pleasant and helpful. The grounds were stunning. We avoided the breakfast near the lobby since it was pricey, but looked delish. We were lucky to be upgraded to a nicer room on a high floor looking over Tokyo... More 

Was this review helpful? Yes 1
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear Matt P Thank you for staying at the Sheraton Grande Tokyo Bay and for sharing your experience. It is encouraging to learn that you enjoyed your stay and found our associates delivered excellent services hence I will certainly share your reviews with them as everyone works especially hard to provide a professional service. I am also glad to learn... More 

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