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Sheraton Grande Tokyo Bay Hotel

4.0 of 5 1-9 Maihama, Urayasu 279-0031, Chiba Prefecture
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Sheraton Grande Tokyo Bay Hotel
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Sheraton Grande Tokyo Bay Hotel
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1,460 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
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Taiwan
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed overnight when our airline cancelled our connecting flight and put up all of us displaced passengers at this hotel. The hotel managed the late night check in of this mass of passengers fairly well. I was at first annoyed that there weren't any bellhops to help me as I was traveling alone with two young jet-lagged kids, but... More 

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sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear bbonne Thank you for your review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for a longer stay. Sincerely, Giuseppe Fornillo Hotel Manager More 

Batemans Bay, Australia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our party consisting of 4 adults and 4 children (6, 5 and two 3 year olds) stayed at this hotel for 5 nights in early January 2015 and I couldn't recommend it highly enough. Every staff member that we dealt with during our stay was courteous, professional and knowledgeable. The rooms were superb and ours had a great view over... More 

Was this review helpful? Yes 2
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear Lovey71 Thank you very much for choosing to stay at Sheraton Grande Tokyo Bay with your family and for taking the time to share your experience on TA. I am extremely pleased to read about your positive experiences during your stay and I would like thanks you for this. The voice of customers is critical in maintaining our high... More 

Sierra Madre, CA
Top Contributor
69 reviews 69 reviews
26 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Among many of the Starwood properties I have stayed in the past, I would say the Sheraton Grande set the bar really high in terms of service and overall quality. I am overwhelmingly pleased with my stay at the hotel. Upon arriving at the hotel I was able to check in at the Starwood Platinum and Gold desk which had... More 

Was this review helpful? Yes 1
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear revproj Thank you very much for choosing to stay at the Sheraton Grande Tokyo Bay and for taking the time to share your experience on TA. It is a great pleasure and rewarding to read a well detailed review and know that you had enjoyed the convenience of our location, our guest rooms, and the level of service provided... More 

San Diego, California
Top Contributor
111 reviews 111 reviews
93 hotel reviews
115 helpful votes 115 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Sheraton Tokyo Bay was a hotel of transition. The lobby area was beautiful and very elegant. However, when we got to our room it was a relic of the 1990's. Getting to the hotel was easy using public transition. We took a line from Tokyo station and then transitioned to the Disney Monorail line. I recommend getting the 2... More 

Was this review helpful? Yes 1
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear everyshadeofblue Greetings from The Sheraton Tokyo Bay We appreciate the time that you have taken to write a so detailed review about our Hotel facilities and services and hope that this will be useful for future guests. It is a great pleasure and rewarding to read a well detailed review and know that you had enjoyed the convenience of... More 

Pune
Top Contributor
98 reviews 98 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Lovely hotel just outside the Disneyland. Spacious rooms, helpful staff. We were accommodated for an early check-in. Our room was facing the Disneyland and we enjoyed watching their firework display from our room. Used their comfortable free hotel shuttle service on all days. Overall great experience, will go and stay again when in Tokyo.

Was this review helpful? Yes 2
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear 9ABC49 Thank you for the great review of our hotel! We are glad that you enjoyed your stay and looking forward to your next visit Thanks again . Sincerely, Giuseppe Fornillo Hotel Manager More 

Jakarta, Indonesia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed January 29, 2015

Read alot of negative comment about the room being old,but my room turned out just fine(Treasure Room),but i feel that the Aircon is somehow not cold(Though i set it at 17 degree celcius)... The Staff is really polite and Helpful through out my 3Nights stay The Hotel Provide shuttle to/from Disney Monorail so it's perfect for those who visit Disneyland/Sea..... More 

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sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear Leonaldo S Thank you for taking the time to share your experience with us on TA ; It was truly a pleasure having you and your family as our guest during your recent visit to Tokyo Disney. I would also like to take this opportunity to let you know that we have initiated a full refurbishment of our Guest... More 

Sydney, Australia
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 27, 2015

We stayed at this hotel for 2 days.This hotel is absolutely the RIGHT choice if you want to visit Disneyland and Disneysea .the hotel's locations is quite close with the theme park and they provide a free bus to grand bay station.Me and my husband love this place so much... the service was awesome, they can speak English which is... More 

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sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear Cofecia Thank you for your review of our hotel! We are glad that you and your husband enjoyed your stay and hope to see you again very soon. I would also like to take this opportunity to let you know that we have initiated a refurbishment of our Guest rooms late last year ,so that our valued guests continue... More 

Virginia Beach, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 21, 2015

A recent 2 night stay for my girlfriend and my birthdays, was unbelievable. I'll first start with the front desk, great service always willing to help. I want to give special praise to yuki kaku, his all around service was exceptional, he upgraded my room, provided me with recommdations for the area . I also love the fact that he... More 

Was this review helpful? Yes 1
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear Chris1883 It was truly a pleasure having you as our guest during your recent visit to Disney Tokyo On behalf of the entire team at The Sheraton Grande Tokyo Bay, we are so pleased that you were able to experience our hotel and enjoy the service and quality levels which we pride ourselves on. The voice of customers is... More 

Chiang Mai, Thailand
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 18, 2015

Sheraton hotel tokyo bay is a great hotel. It is a shame you feel obligated to go to disneyland. It is a good standard (though a little dated still clean and well maintained). When we went through it was noticed that they are renovating (we did not hear anything). This is on some floors (6 and 7 as we passed... More 

Was this review helpful? Yes
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear Adam_Barnes Thank you very much for taking the time to share your experience on TA It is always a great pleasure to receive such review and I am glad that you have enjoyed the service and facilities of our hotel . I am pleased to confirm, as you mentioned, that currently we are undergoing a refurbishment of our guestrooms... More 

Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 17, 2015

We started our family trip to Japan with a 3 night stay at the Sheraton Tokyo Bay, as Disney was the first thing on our to-do-list. It was a great base to do both Disney Parks from being just a short walk from Bayside monorail station. It was also great being able to buy our tickets from the hotel to... More 

Was this review helpful? Yes
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear Crocusflower1 Thank you for sharing your recent experience at Sheraton Grande Tokyo Bay on TripAdvisor. I appreciate the time that you have taken to write a s review and hope that this will be useful for future guests. My team and I look forward to welcoming you and all your families back in the near future. With Warm Regards,... More 

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Additional Information about Sheraton Grande Tokyo Bay Hotel

Address: 1-9 Maihama, Urayasu 279-0031, Chiba Prefecture
Location: Japan > Kanto > Chiba Prefecture > Urayasu > Maihama Station
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Grande Tokyo Bay Hotel 4*
Number of rooms: 802
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Also Known As:
Sheraton Urayasu
Urayasu Sheraton
Sheraton Grande Tokyo Bay Hotel Japan/Urayasu
Hotel Style:
#5 Family Hotel in Urayasu
#6 Romantic Hotel in Urayasu

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