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All 21 Urayasu hotels

Sheraton Grande Tokyo Bay Hotel

4.0 of 5 Hotel   |   1-9 Maihama, Urayasu, Chiba Prefecture 279-0031, Japan (Maihama Station)
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Ranked #10 of 21 hotels in Urayasu
A recent review
4 of 5 stars reviewed 2 weeks ago
Pipatamj Bangkok, Thailand
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1,263 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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English first
1 review
2 of 5 stars Reviewed 5 days ago NEW via mobile

Don't recommend, toilet is old and water stains on the wall. Need renovation badly considering this is spg group standard don't really match up to the rest I been to. Service ok. Convenient, other hotel in the area can match up. Overall bad experience.

Was this review helpful? Yes
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear sewonq May I thank you for choosing to stay with us at Sheraton Grande Tokyo Bay and for taking the time to share your feedback. I was concerned to learn about your experience and I would like apologies for the distress. If you give us a chance to earn back your trust, I can assure you that we will... More

Bangkok, Thailand
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our group were four adults and three kids (two 4 years old and one 2 1/2 year old). We were at this Sheraton grande Tokyo bay hotel twice (Sep 13 and Apr 14) for the Disney trips. The reason was the location. If your trip to Tokyo consisted of the visit to Disney as a priority then this should do... More

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sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear Pipatamj Thank you for sharing your recent experience at Sheraton Grande Tokyo Bay with us. I appreciate the time that you have taken to write a so detailed review and hope that this will be useful for future guests. My team and I look forward to welcoming you back in the near future. With Warm Regards, Giuseppe Fornillo Hotel... More

Jakarta, Indonesia
Top Contributor
52 reviews 52 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We visited Tokyo Disneyland for 2 days and it was very convenient staying in this hotel, for it was located nearby within walking distance. Going to other places of interest was also easy. We went to Tokyo Sky Tree by bus from the bus station. This hotel has Disney store for those still want to shop at last minute.

Was this review helpful? Yes 1
シェラトン・グランデ・トーキョーベイ2, 支配人 at Sheraton Grande Tokyo Bay Hotel, responded to this review

Thank you very much for taking the time to share your recent stay at the Sheraton Grande Tokyo Bay Hotel. We are glad to hear that you were able to take advantage of our convenient location, and enjoyed Tokyo Disney Resort and Tokyo Sky Tree, It would be our pleasure to welcome you back very soon. More

Dubai
Senior Contributor
34 reviews 34 reviews
29 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is about one stop away from Tokyou Disneyland using the monorail (which is a quick shuttle to the station). Its quiet and big, however if your looking to see Disney characters in the hotel then you should choose one of the Disney Hotels. The food was average and for some reason we had to take our breakfast in... More

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シェラトン・グランデ・トーキョーベイ2, 支配人 at Sheraton Grande Tokyo Bay Hotel, responded to this review

We really appreciate your review in various aspects of our services. Comments and suggestions from our guests are very important for us to make our services even better. We’re happy to learn that our staff, the comfort of the Japanese Suite Room made your stay enjoyable. The internet Wi-Fi connection service is available in our guestrooms, but it is chargeable... More

Washington DC, District of Columbia
Contributor
17 reviews 17 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for 2 nights during our trip to Tokyo Disneyland/DisneySea. Highly recommend the Club lounge access package. The room itself was relatively basic but perfectly clean and functional, but the real perk was the club access. Check-in at the lounge was a breeze- no waiting in long lines. The breakfast buffet upstairs was fantastic- a large spread of... More

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シェラトン・グランデ・トーキョーベイ2, 支配人 at Sheraton Grande Tokyo Bay Hotel, responded to this review

Thank you for choosing the Sheraton Grande Tokyo Bay Hotel for your trip to Tokyo Disney Resort. We are very happy to hear that you were overall satisfied with our services, especially you enjoyed our Club Lounge and the indoor & outdoor pools. It would be our pleasure to welcome you and your family back for your next visit, and... More

Bangkok, Thailand
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We found it hard as a family of 2 adults and 3 children to find decent accommodation - although you cannot book online one room for 5 people (as their system doesn't allow it) I had heard from friends that we could all fit in one room, so I booked online for 1 room only. The room was great and... More

Was this review helpful? Yes 3
シェラトン・グランデ・トーキョーベイ2, 支配人 at Sheraton Grande Tokyo Bay Hotel, responded to this review

We are very happy to hear that you enjoyed the comfort of our room and thank you for sharing your suggestion about ATM. It would be our pleasure to welcome you and your family back in the near future here at the Sheraton Grande Tokyo Bay Hotel. More

Los Angeles, California
2 reviews
3 of 5 stars Reviewed 4 weeks ago

We were bumped from a flight, and put up there. The property is very nice. The AC was not self adjustable, but when we had them adjust it, the room went from cold to warm and stuffy. The room was a smoking room, and smelled like it was just smoked in.

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シェラトン・グランデ・トーキョーベイ2, 支配人 at Sheraton Grande Tokyo Bay Hotel, responded to this review

We certainly appreciate you taking the time to share your experience at the Sheraton Grande Tokyo Bay Hotel. It is disappointing to know that your stay did not meet your expectations. Please accept our apologies that your room smelled smoking. We think it is very important for us to offer our guests clean and comfortable rooms. We will continuously work... More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Simple. They do not allow take away (regular restaurant, not buffet) unfinished food and rather, prefer to throw away perfectly fine food instead of letting guest pack food back to their room. Monster to the environment. Don't blame it on the government or the policy. Bad bad bad bad bad bad bad hotel.

Was this review helpful? Yes 2
シェラトン・グランデ・トーキョーベイ2, 支配人 at Sheraton Grande Tokyo Bay Hotel, responded to this review

It is very disappointing that we couldn’t meet your expectations and you left the hotel with a bad feeling. Unfortunately, we are not allowed to let our guests take away unfinished food by the public health department in order to avoid food poisoning. Especially in the hot and humid summer, food spoils so quickly. We fully understand the environment is... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 weeks ago

I spent 2 nights in this hotel. This hotel is located in front the bayside monorail station in disneyland resort. Actually you can choose to walk or ride the bus to the station. The bus arrived at 10 minutes interval. But i prefer walking to the station in the morning and ride the bus late in evening. My room had... More

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シェラトン・グランデ・トーキョーベイ2, 支配人 at Sheraton Grande Tokyo Bay Hotel, responded to this review

We certainly appreciate you taking the time to share your experiences at the Sheraton Grande Tokyo Bay Hotel, and it is wonderful to hear that you enjoyed your stay. We continue to create a memorable stay for our guests and look forward to welcoming you back very soon. Thank you for your review. More

Miami, Florida
Senior Contributor
35 reviews 35 reviews
27 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed July 28, 2014

I stayed at the Sheraton Grande Tokyo Bay with my nephew for three nights. I had stayed here before and enjoyed my previous stay, so I returned. The location was pretty good and much less expensive than the Disney hotels. I had requested a non-smoking park view room and received it, although there was a strange odor in the hallway... More

Was this review helpful? Yes
シェラトン・グランデ・トーキョーベイ2, 支配人 at Sheraton Grande Tokyo Bay Hotel, responded to this review

It is our great pleasure to have you here at the Sheraton Grande Tokyo Bay Hotel again. We are happy to learn you were overall satisfied with our services, but apologize that your room smelt smoking although it was a non-smoking room. Also, it seems that we did not inform you about breakfast at restaurants appropriately. At the Grand Café,... More

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Additional Information about Sheraton Grande Tokyo Bay Hotel

Address: 1-9 Maihama, Urayasu, Chiba Prefecture 279-0031, Japan
Location: Japan > Kanto > Chiba Prefecture > Urayasu > Maihama Station
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Grande Tokyo Bay Hotel 4*
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Also Known As:
Sheraton Urayasu
Urayasu Sheraton
Sheraton Grande Tokyo Bay Hotel Japan/Urayasu

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#6 Romantic Hotel in Urayasu #7 Family Hotel in Urayasu
Hotel Class
Official Description (provided by the hotel)
The Sheraton Grande Tokyo Bay Hotel brings the essence of an urban resort hotel to a new level of sophistication. Only 30 minutes from central Tokyo, it is seemingly a world apart with a scenic waterfront exposure, expansive gardens and soothing waterfalls. The brilliantly designed interior captures the serene essence of the East and the Western ideal of space, comfort and convenience. Adjacent to the Tokyo Disneyland & Tokyo Disney Sea theme parks, and convenient to Japan’s largest convention center as well as both Haneda and Narita airports, the Sheraton Grande Tokyo Bay is an ideal location to combine business and pleasure. ... more   less 
Number of rooms
802

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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