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All 21 Urayasu hotels

Hilton Tokyo Bay

4.0 of 5 Hotel   |   1-8 Maihama, Urayasu, Chiba Prefecture 279-0031, Japan (Maihama Station)
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83%
Ranked #7 of 21 hotels in Urayasu
A recent review
3 of 5 stars reviewed yesterday
Lisafromwa Bunbury, Australia
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1,180 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
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English first
Bunbury, Australia
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed yesterday NEW

This was our first stay at the Hilton Tokyo Bay in the Disneyland resort hotel complex as in previous visits to Japan Disneyland we stayed in outside hotels. We booked the happy magic room as it had the number of beds for our family (party of five) and was themed. This was important as we were travelling with our three... More

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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW

An amazing room! Very beautifully decorated with a very nice view of the bay, the bridge and the skyscrapers. The staff is amazingly friendly. On the downside, the staff could not speak english satisfactorily and the breakfast was a poor choice (especially for its cost). It is also relatively far from the city center. Overall, i am satisfied, but not... More

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Lower Hutt, New Zealand
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I was not happy being charged NZ$36 per person for a swim in the pool. Our family of 4 was $144 even if you used it for an hour. The rooms are not really what you expect from a Hilton Hotel. The room charge is very high. Handy to Disneyland and Disneysea which are wonerfull.

Review collected in partnership with Hilton Hotels & Resorts

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Doha, Qatar
Contributor
15 reviews 15 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

It's a Disney Resort hotel and it's just the perfect amount of "not Disney" if you're all Disney'd out. It's a short monorail or bus ride away from the Parks (about the same as the other hotels) and it has the perfect balance of Japanese perfection and western reality. The staff are simply amazing and the property itself is pretty... More

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Virginia
Senior Contributor
36 reviews 36 reviews
35 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 1 week ago

This is an official Disneyland resort and is designed for family vacation. There is a small play area at the check-in and the kids can play there when the adults are doing their business. We got the Celebrio room and liked the bright colors and fun shapes of lights and other things. Room is quite spacious with two beds and... More

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Hotel R, Hamish Watts - Director of Operations at Hilton Tokyo Bay, responded to this review

We sincerely appreciate your positive review of your experience at Hilton Tokyo Bay, our team members strive to deliver quality service to each and every guests and comments like yours encourages our team to do better. We are very glad to hear that you and your family enjoyed our room and location, and we hope that you will consider us... More

1 review
3 of 5 stars Reviewed 1 week ago

the hotel is convenient for the Disney parks however I was not pleased with the prices of the food or the noise from each side of our rooms. For a family we sought other avenues for food away from the hotel. The noise woke us up through out the night, slamming doors and conversations from other rooms. The hall way... More

Review collected in partnership with Hilton Hotels & Resorts

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Hotel R, Hamish Watts - Director of Operations at Hilton Tokyo Bay, responded to this review

Thank you for your frank review of your recent stay. We regret that we were unable to meet your expectations this time. We sincerely apologize for any inconvenience caused and wish to reassure you that I have shared your feedback with our team in order to improve our service recovery process. Your satisfaction is very important to us and I... More

Tainan, T'ai-wan, Taiwan
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I decided to book this hotel incidentally just 2 weeks ago before my vacation. When I check in, there is a small space providing children play. The magic room is big enough for a family. Some small tricks in the room make my children suprised. They are happy. During vacation, my son is sick and fever. The staff also helps... More

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Hotel R, Hamish Watts - Director of Operations at Hilton Tokyo Bay, responded to this review

We were delighted to learn that you enjoyed your stay at Hilton Tokyo Bay. First of all, we would like to thank you for your thorough review, as it is very helpful to us in understanding our guests' needs and how best to provide a comfortable and enjoyable stay. We were very pleased to hear that you found our staff... More

Chelsea, Michigan
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We arrived at the Hilton Tokyo Bay late on a Friday night to find that the hotel was well-staffed and prepared to handle our late arrival. The hosts were very accommodating and did their best job to converse with us in English. The rooms are quite large, compared to most hotels in Asia, and the details of the room were... More

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Hotel R, Hamish Watts - Director of Operations at Hilton Tokyo Bay, responded to this review

Thank you very much for your complimentary review of our hotel. We are very glad to hear that you and your family enjoyed our room and location! Our hotel has received the 2014 TripAdvisor Certificate of Excellence Award. This honor is awarded to establishments that achieve outstanding traveler reviews on TripAdvisor, the world's largest travel site. Our staff takes great... More

Atlanta
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We wanted to go to Disney and see Tokyo so this hotel gave us access to both. The hotel is nice and clean but a little dated on the rooms. The staff though is fantastic. Hilton should be very proud of their employees here and how they respond to customers and take care of the hotel. We ate breakfast at... More

Was this review helpful? Yes 1
Hotel R, Hamish Watts - Director of Operations at Hilton Tokyo Bay, responded to this review

Thank you so much for the great feedback from your most recent stay, we were delighted to learn that the experience you encountered at the hotel exceeded your expectations and I will be sure to share your feedback with the team. I am certain that our team members will be ecstatic that you felt they made you feel valued, cared... More

Novato, CA
Contributor
12 reviews 12 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 1 night only so we could enjoy a full day at Tokyo Disney. It was relatively inexpensive, but that might have been our good luck due to favorable Yen-to-US Dollar exchange rate. Proximity to Disney, facility amenities, are the main reasons to stay here, Service is not. I was very irritated and disappointed in the service I... More

Was this review helpful? Yes
Hotel R, Hilton Tokyo Bay at Hilton Tokyo Bay, responded to this review

Thank you for taking the time to detail your recent experience of your stay at Hilton Tokyo Bay. We were disappointed to learn of the poor service you encountered at front desk and wish to advise that we have shared your comments within the team to further improve their attention to detail. We look forward to welcoming you back to... More

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Additional Information about Hilton Tokyo Bay

Address: 1-8 Maihama, Urayasu, Chiba Prefecture 279-0031, Japan
Phone Number:
Location: Japan > Kanto > Chiba Prefecture > Urayasu > Maihama Station
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Tokyo Bay 4*
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Also Known As:
Hilton Tokyo Bay Hotel Urayasu
Hilton Hotel Tokyo Bay
Hilton Hotel Urayasu
Hilton Urayasu
Urayasu Hilton
Hilton Tokyo Bay Japan/Urayasu

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#5 Romantic Hotel in Urayasu #9 Family Hotel in Urayasu
Hotel Class
Official Description (provided by the hotel)
Hilton Tokyo Bay is the official hotel of Tokyo Disney Resort. The iconic, crescent-shaped hotel is situated on the eastern shore of Tokyo Bay and is just 20 minutes from central Tokyo. ... more   less 
Number of rooms
801

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