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Hilton Tokyo Bay

Travelers' Choice award winner
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1-8 Maihama, Urayasu 279-0031, Chiba Prefecture
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Hilton Tokyo Bay
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1,605 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (166)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (1605)
  • Mar-May only
    (406)
  • Jun-Aug only
    (383)
  • Sep-Nov only
    (421)
  • Dec-Feb only
    (395)
All months
4 of 5 stars Reviewed 2 days ago NEW

In general, clean and pleasant and tidy. Service is good in general. Room is normal in design but spacious enough. Breakfast is very healthy and until 1100am, which is good for those who wants a few more moments of sleep. But the corridor is lack of proper ventilation.

Review collected in partnership with Hilton Hotels & Resorts

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Hong Kong, Hong Kong
3 of 5 stars Reviewed 3 days ago NEW

The Magic room was quite spacious, well lit and since ours was an Ocean facing, the view was good. The location of the hotel is good too. HH members are given priority, so that was good as our timing was peak season and there was a long line to check-in. I checked-in prior to landing there so it made things... More 

Review collected in partnership with Hilton Hotels & Resorts

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Singapore
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We have a family of 2 Adults and 2 Youths (13, 16 years old) and we stayed at the hotel for 5 days. We stayed in the Twin Celebro Room which is went well with my youths. The room was big with large beds (we booked the Quad sharing) and it was well maintained and clean. The kids liked the... More 

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Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Last summer, we took our kids to Japan for a short 5 day trip. We decided for the first 3 nights to stay at this hotel. We wanted to visit disneland and disneysea which were all a train ride away. Theres a bus that picks you up from the hotel and takes you over to the station. It helps since... More 

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Singapore, Singapore
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26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 1 week ago

Lovely to have a good room but service can be improved. Check-in were so slow, with us having a long flight and luggage not helped to push up to rooms by staffs >< Its a do it yourself hotel :( Eateries closes early with only convenient shop selling processed food available. For a 5 star hotel, i would actually expect... More 

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Brisbane, Australia
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3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in this hotel for 4 days in early July when we visited Disney for our daughter's birthday. We were assigned the Happy Magic Room on the 4th floor. There were 4 single beds in the room with a view of the bay. The kids enjoyed looking for magic and Tiara in the room. The room was well maintained... More 

Review collected in partnership with Hilton Hotels & Resorts

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Plano, Texas
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Just to clarify that I didn't stay at this hotel, my review is just on it great customer service experience I have with them. Actually I have initially booked and paid for this hotel and plan to stay there during a long layover in NRT as I don't want to travel to Tokyo. I emailed them couple of weeks ago... More 

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Oxford, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My family and I stayed at the Hilton Tokyo Bay hotel recently. It’s extremely convenient for those visiting Tokyo Disney Resort, particularly since you can check-in from the Welcome Centre (right next to Maihama Station). It’s also great because the hotel offers a complimentary shuttle from Maihama Station (right outside Disneyland) to the hotel. It runs quite frequently and is... More 

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Hotel R, Hilton Tokyo Bay at Hilton Tokyo Bay, responded to this review

Warm greetings from Hilton Tokyo Bay, and thank you very much for staying with us. First of all, we would like to thank you for your thorough review, as it is very helpful to us in understanding our guests' needs and how best to provide a comfortable and enjoyable stay. We were very pleased to hear that you found our... More 

1 review
3 of 5 stars Reviewed 1 week ago

The happy magic room is certainly great for the kids. Staff friendly and is convenient hotel to access Disney. What is very surprisingly is the lack of other basic amenities which are not provided like complimentary bottled water in the room or even coffee. Only Japanese tea packs are provided. This is very disappointing. This is the first time we... More 

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Hotel R, Hilton Tokyo Bay at Hilton Tokyo Bay, responded to this review

We sincerely appreciate your positive review of your experience at Hilton Tokyo Bay, our team members strive to deliver quality service to each and every guests and comments like yours encourages our team to do better. We're happy to hear that you enjoyed our Happy Magic Room and convenience location. Also we would like to thank you about your comments... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good location and big room. The only thing is asked if you can get a room nit facing the bay. It get pretty boring after a day. The hotel breakfast was good eventhough they charged my 4 year old child. And also the 4 days we stayed there, the menu pretty much stayed the same so after 2 days you... More 

Was this review helpful? Yes
Hotel R, Hilton Tokyo Bay at Hilton Tokyo Bay, responded to this review

Warm greetings from Hilton Tokyo Bay, and thank you very much for taking the time comment on our services during your stay with us. We are very glad to hear that you and your family enjoyed our Breakfast, and location. Hilton Tokyo Bay won the TripAdvisor Travelers’ Choice® award for 2015 in the Top 25 Hotels for Families - Japan... More 

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