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All 21 Urayasu hotels

Hilton Tokyo Bay

4.0 of 5 Hotel   |   1-8 Maihama, Urayasu, Chiba Prefecture 279-0031, Japan (Maihama Station)
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83%
Ranked #8 of 21 hotels in Urayasu
A recent review
5 of 5 stars reviewed 2 days ago
Emma B
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1,188 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Korean first
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English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

We stayed for 5 nights at Hilton Tokyo Bay in June. Our two children loved the hotel, they thought the room was fantastic. We were very impressed with the size of the room and it was very clean and fresh. Kids loved the pool and the kids play area in the lobby. We had the buffet breakfast every morning and... More

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Hsinchu, Taiwan
Contributor
19 reviews 19 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My husband and I were very pleased with our stay at the Tokyo Hilton Bay this spring - a perfect location for our visit to Disney. The Hilton is located across the street from the monorail stop, so you don't even need to wait for the [free] shuttle that will drive you to the station. We were starving when we... More

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1 review
3 of 5 stars Reviewed 1 week ago NEW via mobile

Great location and service. Hotel offers complimentary to Maihama station (more food/shop options) and Disney train station as well. My major complaint - rooms (we had 2 rooms) were terrible. Carpet is peeling off from the edge of all 4 walls. Carpet by the entry door is worn to the pad. Hallway carpet has numerous stains that can't be shampooed... More

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Hotel R, Hamish Watts - Director of Operations at Hilton Tokyo Bay, responded to this review

Thank you for your constructive online review of your recent experience at Hilton Tokoy Bay. We have renovated 75% of all hotel rooms over the course of the past 5 years and have scheduled our last 2 floors - levels 6 and 7, in 2015. We are deeply sorry to learn of your dissatiscfaction with the allocated room/s. We look... More

Meath
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed in this hotel recently for 2 nights. The hotel is fabulous and uniquely decorated on each floor. In the lobby there was a play area for kids and also a window to pre purchase our Disney tickets. The bedroom did not disappoint, being spotless and fresh throughout. It had a variety of lighting colour schemes which I had... More

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Hotel R, Hamish Watts - Director of Operations at Hilton Tokyo Bay, responded to this review

Thank you for your recent stay at Hilton Tokyo Bay. We endeavor to provide refreshing hospitality to each and everyone of our guests during their stay. We want to thank you for your kind review of our hotel and let you know that your positive comments will be shared with our team. We here at Hilton Tokyo Bay look forward... More

Bunbury, Australia
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

This was our first stay at the Hilton Tokyo Bay in the Disneyland resort hotel complex as in previous visits to Japan Disneyland we stayed in outside hotels. We booked the happy magic room as it had the number of beds for our family (party of five) and was themed. This was important as we were travelling with our three... More

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Hotel R, Hamish Watts - General Manager at Hilton Tokyo Bay, responded to this review

Thank you for taking the time to comment thoroughly on your stay in Tokyo as it helps us greatly in understanding how best to serve our guests. It is our greatest pleasure to know that you have enjoyed your stay. We're very happy to hear that you enjoyed your stay, especially our Happy Magic Room. We do hope that you... More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

An amazing room! Very beautifully decorated with a very nice view of the bay, the bridge and the skyscrapers. The staff is amazingly friendly. On the downside, the staff could not speak english satisfactorily and the breakfast was a poor choice (especially for its cost). It is also relatively far from the city center. Overall, i am satisfied, but not... More

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Hotel R, Hamish Watts - Director of Operations at Hilton Tokyo Bay, responded to this review

Thank you again for taking the time to comment thoroughly on your stay in Tokyo as it helps us greatly in understanding how best to serve our guests. We very much look forward to welcoming you back in the near future, and wish you a great day ahead. More

Lower Hutt, New Zealand
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I was not happy being charged NZ$36 per person for a swim in the pool. Our family of 4 was $144 even if you used it for an hour. The rooms are not really what you expect from a Hilton Hotel. The room charge is very high. Handy to Disneyland and Disneysea which are wonerfull.

Review collected in partnership with Hilton Hotels & Resorts

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Hotel R, Hamish Watts - Director of Operations at Hilton Tokyo Bay, responded to this review

Thank you for your constructive feedback regarding your recent stay at Hilton Tokyo Bay. Please accept our sincere apologies for not meeting your expectations. Regarding your feedback of our pool pricing, please be advised that we base our pool charges & operating hours on market research of all 5 star hotels outdoor pools within Tokyo. We thank you again for... More

Doha, Qatar
Contributor
15 reviews 15 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

It's a Disney Resort hotel and it's just the perfect amount of "not Disney" if you're all Disney'd out. It's a short monorail or bus ride away from the Parks (about the same as the other hotels) and it has the perfect balance of Japanese perfection and western reality. The staff are simply amazing and the property itself is pretty... More

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Hotel R, Hamish Watts - Director of Sales at Hilton Tokyo Bay, responded to this review

We want to thank you for your kind review of our hotel and let you know that your positive comments will be shared with our team. We receive many good comments about how convenient our location is, and we are proud to say it is our very strong unique sales point. We endeavor to provide refreshing hospitality to each and... More

Virginia
Senior Contributor
36 reviews 36 reviews
35 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is an official Disneyland resort and is designed for family vacation. There is a small play area at the check-in and the kids can play there when the adults are doing their business. We got the Celebrio room and liked the bright colors and fun shapes of lights and other things. Room is quite spacious with two beds and... More

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Hotel R, Hamish Watts - Director of Operations at Hilton Tokyo Bay, responded to this review

We sincerely appreciate your positive review of your experience at Hilton Tokyo Bay, our team members strive to deliver quality service to each and every guests and comments like yours encourages our team to do better. We are very glad to hear that you and your family enjoyed our room and location, and we hope that you will consider us... More

1 review
3 of 5 stars Reviewed 2 weeks ago

the hotel is convenient for the Disney parks however I was not pleased with the prices of the food or the noise from each side of our rooms. For a family we sought other avenues for food away from the hotel. The noise woke us up through out the night, slamming doors and conversations from other rooms. The hall way... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Hotel R, Hamish Watts - Director of Operations at Hilton Tokyo Bay, responded to this review

Thank you for your frank review of your recent stay. We regret that we were unable to meet your expectations this time. We sincerely apologize for any inconvenience caused and wish to reassure you that I have shared your feedback with our team in order to improve our service recovery process. Your satisfaction is very important to us and I... More

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Additional Information about Hilton Tokyo Bay

Address: 1-8 Maihama, Urayasu, Chiba Prefecture 279-0031, Japan
Phone Number:
Location: Japan > Kanto > Chiba Prefecture > Urayasu > Maihama Station
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hilton Tokyo Bay 4*
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Also Known As:
Hilton Tokyo Bay Hotel Urayasu
Hilton Hotel Tokyo Bay
Hilton Hotel Urayasu
Hilton Urayasu
Urayasu Hilton
Hilton Tokyo Bay Japan/Urayasu

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#5 Romantic Hotel in Urayasu #9 Family Hotel in Urayasu
Hotel Class
Official Description (provided by the hotel)
Hilton Tokyo Bay is the official hotel of Tokyo Disney Resort. The iconic, crescent-shaped hotel is situated on the eastern shore of Tokyo Bay and is just 20 minutes from central Tokyo. ... more   less 
Number of rooms
801

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