We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 22 Narita hotels

Marroad International Hotel Narita Airport

3.0 of 5 Hotel   |   763-1 Komaino, Narita, Chiba Prefecture 286-0121, Japan
Hotel amenities
Save Saved
You added Marroad International Hotel Narita Airport to your Saves list
Marroad International Hotel Narita Airport
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
61%
Ranked #18 of 22 hotels in Narita
A recent review
3 of 5 stars reviewed 4 days ago
Maya P Surabaya
  • Overview
  • Reviews (284)
  • Photos (66)
  • Amenities
  • Room tips (11)
  • Location
  • More
Write a Review

284 people have reviewed this hotel

Traveler rating
    41
    123
    82
    18
    20
See reviews for
45
51
86
52
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Indonesian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Surabaya
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed here for 1 night only. Very average room and hotel. In need of renovation as room looks very old. A small supermarket is located near lobby and they sold varieties of drinks, food and some souvenirs. The location is quite good as it's near the airport.

Was this review helpful? Yes
Contributor
15 reviews 15 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Hotel reception staff horrible. Check in at 1 and not a second before. Perhaps a language and cultural barrier had something to do with it. For a hotel that caters to international travellers they are pretty bad at communication. Basically its cheap, bus from airport is good but don't expect much. Agree with the previous post about the hotel being... More

Was this review helpful? Yes
Okinawa Japan
1 review
1 of 5 stars Reviewed 2 weeks ago

Terrible Hotel! I would never stay here again nor would I recommend this hotel to anyone. The hotel hallways smell bad and so do the rooms. All the furniture in the room was dated and worn out. The only good things were were kind and courteous staff and the restaurant food.

Was this review helpful? Yes
Bangkok, Thailand
Contributor
11 reviews 11 reviews
7 hotel reviews
3 of 5 stars Reviewed June 6, 2014

Room is clean, but seem like air con is not work properly. Location is good if you're on the way to airport as it's only 10 minute ride, but if you plan to go to Tokyo this is too far. But there are some hotel shuttle bus to airport almost every 30 min until 22:35 and last bus from Narita... More

Was this review helpful? Yes
quezon city
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed June 5, 2014

The hotel really needs to renovate. Rooms look very old and creepy , they try to make the room cozy by making the light dim, but it look more scary rather than making it look elegant. If you plan to stay longer i suggest you find someplace else, because you wont be able to sleep well at night. Another thing... More

Was this review helpful? Yes
Newcastle upon Tyne, United Kingdom
Top Contributor
50 reviews 50 reviews
30 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed May 29, 2014

The best bit about the stay was the convenience - regular shuttle buses from both terminals of the airport and into Narita town. Only ten minutes on the bus from the hotel. The room was very tired. The hotel badly needs updating. However, having said that, it was a comfortable stay. The TV had Japanese channels, but you could by... More

Was this review helpful? Yes
Oxon
Senior Contributor
33 reviews 33 reviews
29 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed May 19, 2014 via mobile

I stayed at the hotel for five nights, very handy for the airport. The room we stayed in was a little compact but not complaining, the breakfast was good with a good variety. The staff were very helpful on arrival and throughout the stay. The shuttle is also very efficient. The two things that let this hotel down were the... More

Was this review helpful? Yes 1
Singapore, Singapore
Contributor
14 reviews 14 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed May 12, 2014

For my group of 6 on a package tour, we did not encounter any rude staff as we do not have to deal directly with them since we have a local guide to take care of things, checking in and out is a breeze with no hassle. Believe it must be a communication problem that other guests are facing as... More

Was this review helpful? Yes 1
Toronto, Canada
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 12, 2014

We stayed at the Marroad International Hotel Narita for one night after we first landed in Narita. We were leaving to head west the next day. The airport shuttle took us to the hotel which was helpful and there were shuttles to take us back and forth to the Aeon Mall. The hotel was located next to the airport and... More

Was this review helpful? Yes 1
Bristol, England, United Kingdom
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed April 6, 2014

Not great, unhelpful reception staff. Biggest disappointment was lack of wifi. Only available in reception/ lobby. Unwilling to explain despite good command of English. For an international hotel close to the main national airport in a technologically advanced country, I would have expected more service.

Was this review helpful? Yes 2
Owners: What's your side of the story?
If you own or manage Marroad International Hotel Narita Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Marroad International Hotel Narita Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Marroad International Hotel Narita Airport

Address: 763-1 Komaino, Narita, Chiba Prefecture 286-0121, Japan
Location: Japan > Kanto > Chiba Prefecture > Narita
Price Range (Based on Average Rates): $
Hotel Class:3 star — Marroad International Hotel Narita Airport 3*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Agoda, Booking.com, Cheap Tickets, Rakuten, JAPANiCAN, BookingOdigeoWL and Recruit Holdings Co Ltd (Inbound) so you can book your Marroad International Hotel Narita Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Marroad International Hotel Narita

66 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (65)
Viewed
Hotel & grounds (6)
Viewed
View from room (10)
Viewed
Bathroom (4)
Viewed
Room/suite (10)
Viewed
Dining (1)
Viewed
Other (34)

Management photos: Courtesy of the property manager

Viewed
All management photos (2)
Viewed
Other (2)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
800

See which rooms travelers prefer