Very good hotel with close locality with Narita airport and schedule trips between Narita Airport and hotel makes it more convienient. Also connected with main parts of Tokyo by all means of transport. Request for rooms which has view of Narita airport makes you feel that you got perfect room with good view. more

This was a great find on a trip from Australia to London. Easy to find the FREE transfer bus and then the facilities were fine. Good meals available in the restaurant, great Sento for relaxing and easy check out onto the bus back to the airport. Great value for money and friendly staff. more

We booked this as a transit hotel as we made our way from sydney to milan. We booked it through hotelclub.net for $AUD120, which was a very cheap rate because it was non-refundable and paid for well in advance. It was quite a while after we had booked and paid that we read the reviews on Tripadvisor for this hotel...... more

My work takes me to Japan very often and our company has us stay at the Marroad many times during the year. As previous reviewers said, it is a very dirty hotel, no matter in which room you stay. The 6th, 10th and 11th floor have no-smoking rooms that tend to be less smelly, but still the smell of old... more

I have been travelling around the world and before leaving Japan, I wanted to have two nights in Narita. A Travel Agency in Japan offered me a good deal on a good, as they call hotel! And, I was not only shocked but also sick after my stay. The carpets are dirty, the curtains have not been washed for a... more

I have been staying a few times at this hotel and I must say that the room was each time dirty : 1) hairs found in the bathroom, on the bed. 2) One time, blood found on the bed cover. 3) Another time cigarette ends were found on the carpet in a non smoking room on the tenth floor 4)... more

The room had stained and dirty carpet, walls and fixtures. The bed was small and shoved into a small room up against a wall requiring one of us to crawl over the bed to get the the wall side to sleep. The walls were thin, the bathroom tiny and the whole hotel felt run down and poorly kept. There was... more

Took a stab in the dark for our layover to Vietnam, and couldn't have been more pleased with this large hotel at a resonable price. Room & bath spacious & clean, staff helpful, free transfer to & from airport & town, good breakfast and it does have a pool, spa & gym which we did not have time to use,... more