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All 22 Narita hotels

Marroad International Hotel Narita Airport

3.0 of 5 Hotel   |   763-1 Komaino, Narita, Chiba Prefecture 286-0121, Japan
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Marroad International Hotel Narita Airport
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Ranked #18 of 22 hotels in Narita
A recent review
3 of 5 stars reviewed 1 week ago
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283 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Indonesian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
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English first
15 reviews 15 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

Hotel reception staff horrible. Check in at 1 and not a second before. Perhaps a language and cultural barrier had something to do with it. For a hotel that caters to international travellers they are pretty bad at communication. Basically its cheap, bus from airport is good but don't expect much. Agree with the previous post about the hotel being... More

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Okinawa Japan
1 review
1 of 5 stars Reviewed 1 week ago NEW

Terrible Hotel! I would never stay here again nor would I recommend this hotel to anyone. The hotel hallways smell bad and so do the rooms. All the furniture in the room was dated and worn out. The only good things were were kind and courteous staff and the restaurant food.

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Bangkok, Thailand
11 reviews 11 reviews
7 hotel reviews
3 of 5 stars Reviewed June 6, 2014

Room is clean, but seem like air con is not work properly. Location is good if you're on the way to airport as it's only 10 minute ride, but if you plan to go to Tokyo this is too far. But there are some hotel shuttle bus to airport almost every 30 min until 22:35 and last bus from Narita... More

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quezon city
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed June 5, 2014

The hotel really needs to renovate. Rooms look very old and creepy , they try to make the room cozy by making the light dim, but it look more scary rather than making it look elegant. If you plan to stay longer i suggest you find someplace else, because you wont be able to sleep well at night. Another thing... More

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Newcastle upon Tyne, United Kingdom
Top Contributor
50 reviews 50 reviews
30 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed May 29, 2014

The best bit about the stay was the convenience - regular shuttle buses from both terminals of the airport and into Narita town. Only ten minutes on the bus from the hotel. The room was very tired. The hotel badly needs updating. However, having said that, it was a comfortable stay. The TV had Japanese channels, but you could by... More

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Senior Contributor
33 reviews 33 reviews
29 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed May 19, 2014 via mobile

I stayed at the hotel for five nights, very handy for the airport. The room we stayed in was a little compact but not complaining, the breakfast was good with a good variety. The staff were very helpful on arrival and throughout the stay. The shuttle is also very efficient. The two things that let this hotel down were the... More

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Singapore, Singapore
14 reviews 14 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed May 12, 2014

For my group of 6 on a package tour, we did not encounter any rude staff as we do not have to deal directly with them since we have a local guide to take care of things, checking in and out is a breeze with no hassle. Believe it must be a communication problem that other guests are facing as... More

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Toronto, Canada
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 12, 2014

We stayed at the Marroad International Hotel Narita for one night after we first landed in Narita. We were leaving to head west the next day. The airport shuttle took us to the hotel which was helpful and there were shuttles to take us back and forth to the Aeon Mall. The hotel was located next to the airport and... More

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Bristol, England, United Kingdom
20 reviews 20 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed April 6, 2014

Not great, unhelpful reception staff. Biggest disappointment was lack of wifi. Only available in reception/ lobby. Unwilling to explain despite good command of English. For an international hotel close to the main national airport in a technologically advanced country, I would have expected more service.

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Fredericton, Canada
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 2, 2014

I booked this due to its close proximity to the airport at Narita. It looks nice from the outside and the lobby is very nice as well but once up on the floor for my room I noted it was dated and old looking. Carpets need replacing, fresh coat of paint and wallpapering. The same goes for the room, needs... More

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Additional Information about Marroad International Hotel Narita Airport

Address: 763-1 Komaino, Narita, Chiba Prefecture 286-0121, Japan
Location: Japan > Kanto > Chiba Prefecture > Narita
Price Range (Based on Average Rates): $
Hotel Class:3 star — Marroad International Hotel Narita Airport 3*
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Also Known As:
Marroad International Hotel Narita

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
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