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All 22 Narita hotels

Marroad International Hotel Narita Airport

3.0 of 5 Hotel   |   763-1 Komaino, Narita, Chiba Prefecture 286-0121, Japan
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Ranked #18 of 22 hotels in Narita
A recent review
4 of 5 stars reviewed 3 weeks ago
JustMeNmyDtr Saint Louis, Missouri
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293 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Indonesian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
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English first
Saint Louis, Missouri
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I made my reservation at the airport (1st floor next to info center desk). You can catch the hotel shuttle bus outside the airport and it is only 10-15 mins ride. When you get there, get your passport ready, your reservation form and your credit card. You have to pay upfront. The single room is big with 1 full size... More

Was this review helpful? Yes 1
Contributor
12 reviews 12 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our flight was delayed from Narita so we were sent to this airport for one night. The hotel looks nice from outside and it's very convenient to the airport. The check in process was very quick and without any drama. The front desk personnel were very efficient and friendly. The room is average. Not very big but clean. The rooms... More

Was this review helpful? Yes 1
Surabaya
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 28, 2014

Stayed here for 1 night only. Very average room and hotel. In need of renovation as room looks very old. A small supermarket is located near lobby and they sold varieties of drinks, food and some souvenirs. The location is quite good as it's near the airport.

Was this review helpful? Yes 1
Contributor
16 reviews 16 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 18, 2014 via mobile

Hotel reception staff horrible. Check in at 1 and not a second before. Perhaps a language and cultural barrier had something to do with it. For a hotel that caters to international travellers they are pretty bad at communication. Basically its cheap, bus from airport is good but don't expect much. Agree with the previous post about the hotel being... More

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Okinawa Japan
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 18, 2014

Terrible Hotel! I would never stay here again nor would I recommend this hotel to anyone. The hotel hallways smell bad and so do the rooms. All the furniture in the room was dated and worn out. The only good things were were kind and courteous staff and the restaurant food.

Was this review helpful? Yes 1
Bangkok, Thailand
Contributor
11 reviews 11 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 6, 2014

Room is clean, but seem like air con is not work properly. Location is good if you're on the way to airport as it's only 10 minute ride, but if you plan to go to Tokyo this is too far. But there are some hotel shuttle bus to airport almost every 30 min until 22:35 and last bus from Narita... More

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quezon city
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed June 5, 2014

The hotel really needs to renovate. Rooms look very old and creepy , they try to make the room cozy by making the light dim, but it look more scary rather than making it look elegant. If you plan to stay longer i suggest you find someplace else, because you wont be able to sleep well at night. Another thing... More

Was this review helpful? Yes 1
Newcastle upon Tyne, United Kingdom
Top Contributor
50 reviews 50 reviews
30 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed May 29, 2014

The best bit about the stay was the convenience - regular shuttle buses from both terminals of the airport and into Narita town. Only ten minutes on the bus from the hotel. The room was very tired. The hotel badly needs updating. However, having said that, it was a comfortable stay. The TV had Japanese channels, but you could by... More

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Oxon
Senior Contributor
36 reviews 36 reviews
32 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed May 19, 2014 via mobile

I stayed at the hotel for five nights, very handy for the airport. The room we stayed in was a little compact but not complaining, the breakfast was good with a good variety. The staff were very helpful on arrival and throughout the stay. The shuttle is also very efficient. The two things that let this hotel down were the... More

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Singapore, Singapore
Contributor
14 reviews 14 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed May 12, 2014

For my group of 6 on a package tour, we did not encounter any rude staff as we do not have to deal directly with them since we have a local guide to take care of things, checking in and out is a breeze with no hassle. Believe it must be a communication problem that other guests are facing as... More

Was this review helpful? Yes 2
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Additional Information about Marroad International Hotel Narita Airport

Address: 763-1 Komaino, Narita, Chiba Prefecture 286-0121, Japan
Location: Japan > Kanto > Chiba Prefecture > Narita
Price Range (Based on Average Rates): $
Hotel Class:3 star — Marroad International Hotel Narita Airport 3*
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Also Known As:
Marroad International Hotel Narita

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
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Number of rooms
800

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