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Marroad International Hotel Narita Airport

3.0 of 5 763-1 Komaino, Narita 286-0121, Chiba Prefecture
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Marroad International Hotel Narita Airport
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Marroad International Hotel Narita Airport
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344 reviews from our community

Traveler rating
    48
    151
    101
    21
    23
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Tokai, Japan
Top Contributor
128 reviews 128 reviews
30 hotel reviews
114 helpful votes 114 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Wrote a rather negative review about 3 years ago, but had been encouraged that some things had improved. Unfortunately, my most recent experiences were just about as bad as it gets. Generally, I second all the negative comments of others, so I won't list them again. I would say, though, that I haven't had trouble with the sound-proofing between rooms.... More 

Was this review helpful? Yes
マロウドインターナショナルホテル成田, マネージャー at Marroad International Hotel Narita Airport, responded to this review

We are very sorry for making you feel uncomfortable. We will look at our response to guests again to improve our customer relations. We would you like to call the reception desk if you have any problems. Also, it is regrettable that our staff did not response your e-mail. We are very sorry for that. We check e-mail box every... More 

Senior Contributor
21 reviews 21 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This place is huge and located only 10min from the airport which makes it convenient for an overnight stay whilst waiting for your next flight. However, our stay was less than ideal and we couldn't wait to check out. The smell of smoke in the hallways and in our non-smoking room was disgusting. The noise from hallways and other rooms... More 

Was this review helpful? Yes 1
マロウドインターナショナルホテル成田, マネージャー at Marroad International Hotel Narita Airport, responded to this review

Our hotel is conveniently located, so a lot of guests are pleased at access between our hotel and the airport. Though we prepared the non-smoking room, however I am sorry in a room smelling of a cigarette.In addition, I apologize deeply even if I relate to the noise of a train and the room of the neighborhood.About the noise of... More 

Amsterdam, The Netherlands
Top Contributor
129 reviews 129 reviews
67 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed November 30, 2014

This is a nice and modern hotel. Rooms are clean and big enough. Shuttle is free and runs two or three times per hour, just a 10 minute ride or so. We were unable to switch to a twin room but that was because it was all booked.

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Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed October 8, 2014

Please use this hotel only as the last resort. It is always packed with China tourists who do not show any consideration for the other guests by yelling across the hallways, allowing their kids to run up and down the halls numerous times. The room slippers look like it has been used by a million people, chairs have stains on... More 

Was this review helpful? Yes 3
Kelowna, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed September 2, 2014

I travel to Japan most fall seasons for the Japanese Motop race at Motegi. I always book on-line and for the last few years rather than staying at Holiday Inn Prince ,or larger chains I tried the Marroad. $100 dollars per extra for internet $10 but all good. I usually stay Tuesday and Wednesday then head up to the Tobu... More 

Was this review helpful? Yes 1
Saint Louis, Missouri
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 11, 2014

I made my reservation at the airport (1st floor next to info center desk). You can catch the hotel shuttle bus outside the airport and it is only 10-15 mins ride. When you get there, get your passport ready, your reservation form and your credit card. You have to pay upfront. The single room is big with 1 full size... More 

Was this review helpful? Yes 3
Contributor
12 reviews 12 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 8, 2014 via mobile

Our flight was delayed from Narita so we were sent to this airport for one night. The hotel looks nice from outside and it's very convenient to the airport. The check in process was very quick and without any drama. The front desk personnel were very efficient and friendly. The room is average. Not very big but clean. The rooms... More 

Was this review helpful? Yes 1
Surabaya
Contributor
12 reviews 12 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 28, 2014

Stayed here for 1 night only. Very average room and hotel. In need of renovation as room looks very old. A small supermarket is located near lobby and they sold varieties of drinks, food and some souvenirs. The location is quite good as it's near the airport.

Was this review helpful? Yes 1
Contributor
16 reviews 16 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 18, 2014

Hotel reception staff horrible. Check in at 1 and not a second before. Perhaps a language and cultural barrier had something to do with it. For a hotel that caters to international travellers they are pretty bad at communication. Basically its cheap, bus from airport is good but don't expect much. Agree with the previous post about the hotel being... More 

Was this review helpful? Yes 4
Okinawa Japan
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 18, 2014

Terrible Hotel! I would never stay here again nor would I recommend this hotel to anyone. The hotel hallways smell bad and so do the rooms. All the furniture in the room was dated and worn out. The only good things were were kind and courteous staff and the restaurant food.

Was this review helpful? Yes 1
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Additional Information about Marroad International Hotel Narita Airport

Address: 763-1 Komaino, Narita 286-0121, Chiba Prefecture
Location: Japan > Kanto > Chiba Prefecture > Narita
Price Range (Based on Average Rates): $
Hotel Class:3 star — Marroad International Hotel Narita Airport 3*
Number of rooms: 800
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Also Known As:
Marroad International Hotel Narita

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