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Marroad International Hotel Narita Airport

763-1 Komaino, Narita 286-0121, Chiba Prefecture
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Marroad International Hotel Narita Airport
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Marroad International Hotel Narita Airport
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359 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Adelaide, Australia
Senior Contributor
41 reviews 41 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Spent 1 night here when we first arrived in Japan. The room is quite spacious for Japanese standards (we had a double room). Great view of the runway to watch planes take off and land. We had dinner in the Chinese restaurant which was excellent and we totally enjoyed.

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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If you're looking for an easy airport experience, book at Marroad. Very close proximity to airport and simple and efficient airport shuttle. Rooms have everything you would need. There's a small gym with limited equipment but that seems to be the way it is everywhere in Japan. Staff are friendly and helpful and we really enjoyed our short stay.

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マロウドインターナショナルホテル成田, マネージャー at Marroad International Hotel Narita Airport, responded to this review

Thank you for staying at Marroad International Hotel Narita. We are honored by your praise about our staff, gym, and quality of guest rooms. Your comments are good incentive for we staff. We have a strong point that our hotel fronts on the runway of Narita airport, and have a reputation for enjoying watching taking off and landing from our... More 

Yamanakako-mura, Japan
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I appreciate the wonderful view of the runway at Narita and air conditioning that actually works. The hotel is packed with Chinese tour groups and therefore I found a very convenient parking place close to the front door. The breakfast was fun because there were not enough seats and we shared tables with interesting people with strange eating habits, and... More 

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マロウドインターナショナルホテル成田, マネージャー at Marroad International Hotel Narita Airport, responded to this review

Thank you for staying at Marroad International Hotel Narita. We are so happy to hear that you satisfied with the view of runway and felt convenient for you. However, it is unfortunate that you felt unwell because of other guests and inconvenient gym. We will warn them to be quiet when guests are noisy. Also, we often receive telephone inquiry... More 

Bangkok, Thailand
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We have spent couple of nights at marroad international Narita airport in April 2015 due to the tour package. The hotel is big and professional, crews from many airlines staying here during their visit. The room is in bigger than japanese average. Bathroom is also big comparing to other hotels in the city. The room equipped with TV, kettle, hair... More 

Was this review helpful? Yes 1
マロウドインターナショナルホテル成田, マネージャー at Marroad International Hotel Narita Airport, responded to this review

Thank you for staying at Marroad International Hotel Narita. We are very glad to be praised about room quality and hotel facility. Your praise makes our staff feel more motivated. Certainly, it is far from Tokyo, but our hotel is near to Narita airport and our shuttle bus runs frequently. So it is easier to access Tokyo than other hotels.... More 

Tokai, Japan
Top Contributor
132 reviews 132 reviews
31 hotel reviews
119 helpful votes 119 helpful votes
2 of 5 stars Reviewed February 11, 2015

Wrote a rather negative review about 3 years ago, but had been encouraged that some things had improved. Unfortunately, my most recent experiences were just about as bad as it gets. Generally, I second all the negative comments of others, so I won't list them again. I would say, though, that I haven't had trouble with the sound-proofing between rooms.... More 

Was this review helpful? Yes 1
マロウドインターナショナルホテル成田, マネージャー at Marroad International Hotel Narita Airport, responded to this review

We are very sorry for making you feel uncomfortable. We will look at our response to guests again to improve our customer relations. We would you like to call the reception desk if you have any problems. Also, it is regrettable that our staff did not response your e-mail. We are very sorry for that. We check e-mail box every... More 

Senior Contributor
22 reviews 22 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed January 29, 2015

This place is huge and located only 10min from the airport which makes it convenient for an overnight stay whilst waiting for your next flight. However, our stay was less than ideal and we couldn't wait to check out. The smell of smoke in the hallways and in our non-smoking room was disgusting. The noise from hallways and other rooms... More 

Was this review helpful? Yes 2
マロウドインターナショナルホテル成田, マネージャー at Marroad International Hotel Narita Airport, responded to this review

Our hotel is conveniently located, so a lot of guests are pleased at access between our hotel and the airport. Though we prepared the non-smoking room, however I am sorry in a room smelling of a cigarette.In addition, I apologize deeply even if I relate to the noise of a train and the room of the neighborhood.About the noise of... More 

Amsterdam, The Netherlands
Top Contributor
129 reviews 129 reviews
67 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed November 30, 2014

This is a nice and modern hotel. Rooms are clean and big enough. Shuttle is free and runs two or three times per hour, just a 10 minute ride or so. We were unable to switch to a twin room but that was because it was all booked.

Was this review helpful? Yes 1
Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed October 8, 2014

Please use this hotel only as the last resort. It is always packed with China tourists who do not show any consideration for the other guests by yelling across the hallways, allowing their kids to run up and down the halls numerous times. The room slippers look like it has been used by a million people, chairs have stains on... More 

Was this review helpful? Yes 4
Kelowna, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed September 2, 2014

I travel to Japan most fall seasons for the Japanese Motop race at Motegi. I always book on-line and for the last few years rather than staying at Holiday Inn Prince ,or larger chains I tried the Marroad. $100 dollars per extra for internet $10 but all good. I usually stay Tuesday and Wednesday then head up to the Tobu... More 

Was this review helpful? Yes 1
Saint Louis, Missouri
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 11, 2014

I made my reservation at the airport (1st floor next to info center desk). You can catch the hotel shuttle bus outside the airport and it is only 10-15 mins ride. When you get there, get your passport ready, your reservation form and your credit card. You have to pay upfront. The single room is big with 1 full size... More 

Was this review helpful? Yes 3
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