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All 22 Narita hotels

Marroad International Hotel Narita Airport

3.0 of 5 Hotel   |   763-1 Komaino, Narita, Chiba Prefecture 286-0121, Japan
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Marroad International Hotel Narita Airport
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Ranked #18 of 22 hotels in Narita
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262 people have reviewed this hotel

Traveler rating
    41
    113
    72
    18
    18
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42
47
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48
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Indonesian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at the Marroad International Hotel Narita for one night after we first landed in Narita. We were leaving to head west the next day. The airport shuttle took us to the hotel which was helpful and there were shuttles to take us back and forth to the Aeon Mall. The hotel was located next to the airport and... More

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Bristol, England, United Kingdom
Contributor
18 reviews 18 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Not great, unhelpful reception staff. Biggest disappointment was lack of wifi. Only available in reception/ lobby. Unwilling to explain despite good command of English. For an international hotel close to the main national airport in a technologically advanced country, I would have expected more service.

Was this review helpful? Yes 1
Fredericton, Canada
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 2, 2014

I booked this due to its close proximity to the airport at Narita. It looks nice from the outside and the lobby is very nice as well but once up on the floor for my room I noted it was dated and old looking. Carpets need replacing, fresh coat of paint and wallpapering. The same goes for the room, needs... More

Was this review helpful? Yes 1
San Mateo, California
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 24, 2014

The front desk employees very arrogant, unfriendly, not helpful. Bathroom very dirty, stains all over, Room very small, breakfast very expensive. I really had very bad experience at this hotel, i treated very bad from the from desk employees. even the manger of the hotel was very rude,

Was this review helpful? Yes 3
Sydney, Australia
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 15, 2014 via mobile

The place is old and everything looks like it's been water damaged. Everything in the rooms and the floors looked and felt unclean. Toilet had a significant mould and damp smell. People were nice. Would not recommend, try to avoid as there are many hotels near Narita airport.

Was this review helpful? Yes 2
Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 5, 2014

Hotel is old and lacking in term of cleanliness. Internet access is hopeless as wifi is terribly slow and even paid LAN internet in rooms do not work. Front desk staff are unfriendly and not helpful. Even shuttle bus driver is rude. How sad as most Japanese people are generally friendly and courteous.

Was this review helpful? Yes 2
Guanajuato, Mexico
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 3, 2014

We stayed here after we changed some plans in our trip to Japan. The lobby looks amazing, but when you get to your room the amazing ends. Moldy carpets, old and worn out bedding, a very weird smell all over the floor and in the rooms. Also, we had free lan/ethernet internet access in every hotel / hostel we were... More

Was this review helpful? Yes 1
veghel
Senior Contributor
43 reviews 43 reviews
32 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed February 2, 2014

The Hotel is ideal located and that is the only good point to be honest, The isolation of the hotel is very bad, as you are on the Narita airport every 3 minutes a plane is leaving, the nice thing is in the 3 minutes of silence at least 3 trains passing. Honestly between 11 pm and 5 am it... More

Was this review helpful? Yes 2
Island of Malta, Malta
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 2, 2014

nice work there nice room best work vitor nice all , perfect for visitor for to stayi it realy nice hotel ,, every one enjoy. no worry when stay, it is nice place to seee,, i advise every one stay only in this hotel when ulike to visit

Was this review helpful? Yes 1
Kuala Lumpur, Wilayah Persekutuan, Malaysia
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed December 26, 2013

nice big hotel...but average room...good for stopover to avoid hustle bustle of city.. good buffet breakfast....free shuttlebus to airport...big compound for parking...hotel staff not well converse in english...a bit rude ..too.

Was this review helpful? Yes 1

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Additional Information about Marroad International Hotel Narita Airport

Also Known As:
Marroad International Hotel Narita
Address: 763-1 Komaino, Narita, Chiba Prefecture 286-0121, Japan
Location: Japan > Kanto > Chiba Prefecture > Narita
Amenities:
Business Center with Internet Access Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #18 of 22 hotels in Narita
Price Range (Based on Average Rates): $
Hotel Class:3 star — Marroad International Hotel Narita Airport 3*
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