We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Narita Gateway Hotel

658 Oyama, Narita 286-0131, Chiba Prefecture
Hotel amenities
Narita Gateway Hotel
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ranked #17 of 30 Hotels / Ryokan in Narita
A recent review
4 of 5 stars reviewed 1 week ago
gkegan STH Coast NSW
Add Photo Write a Review

207 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    28
    93
    60
    13
    13
See reviews for
65
46
41
28
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (207)
  • Mar-May only
    (64)
  • Jun-Aug only
    (69)
  • Sep-Nov only
    (45)
  • Dec-Feb only
    (29)
All months
STH Coast NSW
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I'm normally a 5 star hotel kind person , but this was the only hotel I could get close to the airport at short notice. It was surprisingly good - shuttle bus easy and efficient way to get to and from the airport. Staff all helpful and room was clean. Small shop in lobby were we could get snacks drinks... More 

Was this review helpful? Yes
Level Contributor
48 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Staff were professional and helpful at reception, with very diligent breakfast staff in addition. Big tour group property, but was pleased with the shuttles into Narita town and accommodating staff. I was allowed to leave luggage for two days which was a huge help.

Was this review helpful? Yes
Level Contributor
32 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Found great price on Internet but would not recommend this hotel again unless you lower expectation level and favor price. Front desk clerk not helpful. In fact I witnessed same clerk displaying same bad attitude to other guests as well. Room assigned had old carpets that just didn't seem clean. Bed spread had dark stains. Bathroom had such strong chlorine... More 

Was this review helpful? Yes

Travelers are raving about these Narita hotels

Taipei, Taiwan
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I traveled Japan several times and I can't believe this kind of thing happens in Japan! We booked 3 non-smoking twins rooms in Narita Gateway Hotel and got 3 smoking double rooms when check-in. When we wanted to have the exactly same rooms we booked, the receptionist told us they only got the booking of 3 double rooms from their... More 

Was this review helpful? Yes 2
Osaka-shi, Osaka, Japan
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Convenient shuttle bus from Narita Airport. Staff are friendly and helpful with check in and when I went to my room there was a dripping noise in the bathroom's ceiling. The helpful engineer really tried to fix it and he was still working on it when reception staff gave me a different room opposite. Wow you should have seen the... More 

Was this review helpful? Yes
Seoul, South Korea
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We spent 3 nights in this hotel. It's close to the airport. The check in was efficient. The bed wasn't comfy, the blankets looked a little dirty; the room has a spacious bathroom provided with toiletries such as hair drier, shampoo, hand soap, brush teeth, toothpaste, cotton swabs, etc. There's a small but nice closet and a safety box. Free... More 

Was this review helpful? Yes
Level Contributor
129 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had our yearly family vacation and this time in Japan. Narita gateway hotel was a perfect place while waiting for our two children coming in the next day. Hotel lobby is spacious and with free wifi. Breakfast is good . We will stay here again!

Was this review helpful? Yes
Perth, Australia
Level Contributor
87 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed May 21, 2015

Firstly the staff at the hotel, lead by the duty manager were helpful and took good care of us by booking us on the shuttle the following morning. The room is very basic with a double bed and firm matress. The bathroom is small but it has everything. We went to the buffet breakfast. OMG. It was a feeding frenzy.... More 

Was this review helpful? Yes 1
Calgary, Canada
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 19, 2015

Ended up staying here after missing a connection at Narita. Shuttle service from terminal 2 at the airport did a drop off at three properties including ours. Check in was friendly and efficient with no issues. Room was above average in size for Japan however the room itself was a bit dated and could use an update to the furnishings.... More 

Was this review helpful? Yes
Virginia
Level Contributor
70 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed May 13, 2015

We stayed 1 night at Narita Gateway because we had a 21-hour layover. Check-in was easy and friendly. Staff also helped us with questions about getting to Tokyo, etc. The free airport shuttle was definitely convenient. The room itself was a good size, clean, and comfortable. Bathroom was very clean as well. There are 2 (unless I missed 1) restaurants... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

65 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (65)
Viewed
Room/suite (14)
Viewed
Hotel & grounds (14)
Viewed
Bathroom (4)
Viewed
View from room (1)
Viewed
Other (32)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay