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Narita Gateway Hotel

658 Oyama, Narita 286-0131, Chiba Prefecture
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Narita Gateway Hotel
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Ranked #13 of 30 Hotels / Ryokan in Narita
A recent review
3 of 5 stars reviewed 5 days ago
Doorne66 Perth, Australia
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183 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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  • English first
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Perth, Australia
Top Contributor
73 reviews 73 reviews
20 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Firstly the staff at the hotel, lead by the duty manager were helpful and took good care of us by booking us on the shuttle the following morning. The room is very basic with a double bed and firm matress. The bathroom is small but it has everything. We went to the buffet breakfast. OMG. It was a feeding frenzy.... More 

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Calgary, Canada
Contributor
19 reviews 19 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Ended up staying here after missing a connection at Narita. Shuttle service from terminal 2 at the airport did a drop off at three properties including ours. Check in was friendly and efficient with no issues. Room was above average in size for Japan however the room itself was a bit dated and could use an update to the furnishings.... More 

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Virginia
Top Contributor
60 reviews 60 reviews
29 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed 1 night at Narita Gateway because we had a 21-hour layover. Check-in was easy and friendly. Staff also helped us with questions about getting to Tokyo, etc. The free airport shuttle was definitely convenient. The room itself was a good size, clean, and comfortable. Bathroom was very clean as well. There are 2 (unless I missed 1) restaurants... More 

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Senior Contributor
21 reviews 21 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

for our first night in Japan we decided to stay close to airport so we were fresh for Tokyo. There is a free shuttle from airport stop 27 outside terminal 2. Arrived to friendly staff that were very helpful Our room was clean with plenty toiletries, the bed was firm and comfortable and the room was quiet.free wifi. We were... More 

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Newcastle under Lyme, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

An excellent hotel, large bedroom and lounge. Very clean and tidy. An ideal stopover before catching an early morning flight out. A free shuttle bus which runs from Narita railway station and to the airport. Very good value for money.

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Makati, Rizal, Philippines
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

While waiting for our children to arrive in Narita, we took a day tour in Tokyo! The hotel is accessible by free shuttle bus to and from Narita Airport. The staff are helpful and polite! Breakfast is limited in choices but caters to international guests . We will surely stay there again !

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Arlington, Virginia
Top Contributor
50 reviews 50 reviews
26 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is conveniently located about a ten minute drive from Narita airport. It has a nice lobby and the staff are incredibly polite and helpful. It also has a timely and free shuttle bus to/fro airport. My room was clean. However, it kinda ends there. The air conditioning in my room didn't really work, the towels were thin and... More 

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Narita Gateway hotel is a great value and a good place to layover. The location is great - in the same area as the higher priced, and big name hotels - about 10 minute shuttle from Narita. It's an older hotel, and the rooms are a bit worn, but clean, and comfortable and just what we needed on our 12+... More 

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Burnaby, Canada
Contributor
20 reviews 20 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 16, 2015

A bit far from airport. Slightly dated room, furniture and blanket colour. Speedy check in and check out. Staff are all very friendly. Staff who are professional and attentive services. Staff knew we were rushing down from room to catch shuttle bus, they even asked the driver to wait for us for one or two minutes. That really saved us... More 

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Clifton Beach, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed April 14, 2015

Staff were friendly although English was very limited. There is a shuttle bus to the airport and Narita. As an international traveller I have to say that this is the worst hotel I have ever visited. I say this because the lobby was shabby with torn upholstery and badly in need of repair. Worse than this however, was the cleanliness... More 

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