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All 22 Narita hotels

Hotel Nikko Narita

3.5 of 5 Hotel   |   500 Tokko, Narita, Chiba Prefecture 286-0106, Japan
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Ranked #2 of 22 hotels in Narita
A recent review
3 of 5 stars reviewed 4 days ago
bee438 Kuala Lumpur, Malaysia
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1,322 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
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English first
Kuala Lumpur, Malaysia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel does the job perfectly well if you need to stay one night close to Narita Airport. Nothing special, nothing to complain about. The room did not have wifi but the lobby area had. Convenient shuttle bus to/from the airport.

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Yorkshire, UK
Contributor
19 reviews 19 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed here for 1 night with wife and daughter, extra bed was added to room. Very handy for airport, only 10 minutes away. The shuttle bus runs frequently and was always on time and is free. We used it to go to the airport on the evening to eat as the hotel is expensive to eat in. There is a... More

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Chicago, Illinois
1 review
4 of 5 stars Reviewed 1 week ago

We had a layover in Tokyo, and were treated to a pleasant surprise. The hotel has their own shuttle service and is only 10 minutes from Narita. There are several restaurants, including a tea and coffee cafe, as well as a diverse breakfast buffet with both Traditional and Western offerings. Our rooms were clean and more than adequate. Furthermore there... More

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ホテル日航成田CS, お客様担当マネージャー at Hotel Nikko Narita, responded to this review

Thank you very much for your stay at Hotel Nikko Narita and for sharing your comments. We are happy that you gave us nice comments on the convenience of the shuttle bus, the coffee lounge, morning buffet, and room. We are also glad that you enjoyed sightseeing and shopping in Narita. We will continue to improve the quality of our... More

Brisbane
Top Contributor
65 reviews 65 reviews
56 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 1 week ago

Shuttle service from the airport good and when you arrive the lobby looks promising but eveything goes down hill from there. Was in a King Room and would hate to see a standard one - in summary the key issues: 1. While the lobby is modern the rooms are extremely old, dated and small, 2. Bathroom dirty, 3. Air conditioning... More

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ホテル日航成田CS, お客様担当マネージャー at Hotel Nikko Narita, responded to this review

Thank you very much for your staying at Hotel Nikko Narita and for sharing your comment. It is regrettable that you couldn’t be satisfied this time. In future we will try to improve the quality of services and facilities by putting much importance on our customers’ opinions. We look forward to serving you again in the near future. Takashi Shimizu Customer... More

Vancouver, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The Nikko Narita is always a welcomed place for me. I get it free with my flight, it is a great way to break up a long trip and I always appreciate that it is clean, friendly and has all I need. It is by no means 5 star, but it is comfortable and it makes me happy simply to... More

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ホテル日航成田CS, お客様担当マネージャー at Hotel Nikko Narita, responded to this review

Thank you very much for your staying at Hotel Nikko Narita and for sharing your comment. We are very happy that you gave us very nice comments about the morning buffet and shuttle bus for Narita downtown, and that you evaluated the hotel as the one you would recommend to anyone. We will try to enhance the quality of our... More

Colombo
Top Contributor
51 reviews 51 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Food was great, room quality is good, had a very peaceful sleep. stayed in a superior room, room service was good, I didn't have a long stay, just one night but it was a good rest for me after long flight and regenerate myself for the next. Had coffee late in the night at coffee lounge. the Coffee was very... More

Was this review helpful? Yes 2
ホテル日航成田CS, お客様担当マネージャー at Hotel Nikko Narita, responded to this review

Thank you very much for your staying with us and for sharing your comments. We are glad that you recovered from your fatigue caused by your long flight and were well prepared for your next trip before you left our hotel. We are also grateful for your favorable comment that you had a good time in “Hokake Sushi” and Coffee... More

Melbourne, Australia
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed one night at this hotel before an early morning flight. I chose Hotel Nikko Narita because I was able to get a great price on the room. Location: A ten-minute bus ride to the airport. The hotel provides a free shuttle service that runs roughly every 20minutes to both Terminal 1 & 2. The room: I stayed in... More

Was this review helpful? Yes 1
ホテル日航成田CS, お客様担当マネージャー at Hotel Nikko Narita, responded to this review

Thank you for chooing Hotel Nikko Narita and your valuable comments. The Hotel is actively working to improve the quality of service and facilities level and your feedback has proved to be invaluable. We look forward to serving you again in the near future. Takashi Shimizu Customer Relation Service Hotel Nikko Narita More

Evergem, Belgium
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Rather diappointed with the Nikko hotel. I had preferred it to other hotels in the neighbourhood because it has a pool and after a flight or long trainride I like to go for a swim to relax. Unfortunately the pool seemed to close at 5:00 p.m. The rooms were small and without any wardrobe. I hurt my toes because of... More

Was this review helpful? Yes 1
ホテル日航成田CS, お客様担当マネージャー at Hotel Nikko Narita, responded to this review

Thank you very much for your stay at Hotel Nikko Narita and for sharing your comments. It is regrettable that you couldn’t be satisfied with your stay this time. Based on your comment, we will do our best to improve the services and facilities of our hotel in order to make our customers satisfied. We look forward to serving you... More

Livingston, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for one evening. Had a free upgrade to a superior room which was really nice and spacious. The room was extremely clean and very well designed. The bathroom was really quite large and again very clean. Free WIFI of course. The restaurant I ate in had very good Sushi and Sashimi. The check in / out operation ran... More

Was this review helpful? Yes 1
ホテル日航成田CS, お客様担当マネージャー at Hotel Nikko Narita, responded to this review

Thank you very much for your stay at Hotel Nikko Narita and for sharing your comments. We are grateful for your favorable comments on the quality of the room, free WiFi, service of the front desk, Sunset Lounge, and morning buffet. In future, too, we will do our best to improve the quality in order to meet the satisfaction of... More

Minneapolis, Minnesota
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The only reason to stay in a hotel at Narita is plane connections. If you have a choice, don't choose this one. Tiny room, uncomfortable bed, minimal service, AWFUL food. And you are trapped. This hotel is an embarrassment to the Nikko brand.

Was this review helpful? Yes 1
ホテル日航成田CS, お客様担当マネージャー at Hotel Nikko Narita, responded to this review

Thank you very much for your staying with us and for sharing your comment. We take seriously the fact that you couldn’t be satisfied with your stay this time and its reason. We are going to improve the services and facilities by sharing the information from you with the staff of the lobby, Front Desk, room, and restaurants. We all... More

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Additional Information about Hotel Nikko Narita

Address: 500 Tokko, Narita, Chiba Prefecture 286-0106, Japan
Location: Japan > Kanto > Chiba Prefecture > Narita
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Nikko Narita 3.5*
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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
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Number of rooms
722

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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