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Hilton Tokyo Narita Airport Hotel

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456 Kosuge, Narita 286-0127, Chiba Prefecture
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1 room 1 guest
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Hilton Tokyo Narita Airport Hotel
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1,477 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (125)
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Rome, Italy
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We were in Japan for our second time and we wanted an hotel close to Narita airport to sleep the night before departure. It's an Hilton Hotel, even if it has not the best standard ever. The room was huge and had a great wiew on a forest but, once arrived (after a very long jurney) we wanted to relax... More 

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Brisbane
Level Contributor
90 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We chose to stay at the Hilton Narita after a long flight from Australia which arrived in the early evening. Our first surprise was the size of the airport - a long walk from the new budget airline terminal to Terminal 2 which is the closest point for the large number of hotel shuttle bus services. We found the designated... More 

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Level Contributor
43 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Usually a travel disruption is the only way you'll catch me at an airport hotel but as it turns out this property was just fine for getting some work done and as there were limited distractions that a city-centre location offers it helped rest up after a long week of travel. Room was larger than I expected. Restaurant had a... More 

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san diego, CA
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed 1 week ago

For an airport hotel, this one is excellent. The shuttle runs every 20 minutes during busy times (morning and late afternoon). At the shuttle stop outside the terminal, there is a timetable so customers can use their time productively. In my case, I ran to the ATM to get some money as I knew my shuttle would not get there... More 

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Pearl City, Hawaii
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Hilton Hotel is an excellent choice if you are on a short stay and need to be close to the Narita airport. The hotel has all the amenities for a weary traveler, and the staff is excellent. The only thing lacking is an ATM machine.

Review collected in partnership with Hilton Hotels & Resorts

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Clifford O, General Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear Poiboyz Thank you for taking the time to review our hotel on Tripadvisor. We appreciate the rating. Re ATM, you are right, unfortunately the system of getting one here is not easy or affordable. We will keep trying though! Good news is a convenience store has opened up near us that has one. We look forward to greeting you... More 

Charlottesville, Virginia
Level Contributor
127 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Reasonably close to the airport, with a convenient shuttle. Rooms on the outside of the circular structure gave a nice view of airport and forests. Large rooms, comfortably appointed. Meal at Terrace restaurant was disappointing and pricey, with slow service. Free wifi for Hilton Honors members.

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Clifford O, General Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear Putnik Thank you for taking the time to review our hotel on Tripadvisor. We are pleased you thought the hotel good, but are sorry the restaurant did not meet your expectations. I will review that with our team immediately. We look forward to greeting you when next you travel to Japan. Regards Clifford Olson, General Manager More 

Baton Rouge, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This is a GREAT departure hotel. The American food selections were EXCELLENT and very welcome after ten days of the local cuisine. This is absolutely the quietest airport hotel Ihave ever stayed in. NO outside noise at all.

Review collected in partnership with Hilton Hotels & Resorts

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Clifford O, General Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear Carl Thank you for taking the time to review our hotel on Tripadvisor. I'm pleased the hotel met your needs. We look forward to greeting you when next you travel to Japan. Regards Clifford Olson, General Manager More 

Doha, Qatar
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

Top, easy, friendly, eficient, good location, staff very friendly and location is perfect, very close to the airport and with free buses to narita station that is at a walking distance to Narita Temple

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Clifford O, General Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear Carlos Thank you for taking the time to review our hotel on Tripadvisor. We are delighted with your comments and appreciate the rating. We look forward to greeting you when next you travel to Japan. Regards Clifford Olson, General Manager More 

Elk Grove Village, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I was just passing through for one day but really appreciated the cleanliness of the facility and most of all the free shuttle services. Pick up and drop offs to/from airport were right on time and as a bonus they run shuttles to/from Narita City and local mall. It allowed me to get out and really see the area. I... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Clifford O, General Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear Richard Thank you for taking the time to review our hotel on Tripadvisor. I am delighted to hotel worked out well for you. Thanks for mentioning the Hilton Honors (HHonors) program- the benefits are amazing and all travelers should take a look at this. It can make a stay so much more beneficial. We look forward to greeting you... More 

Tokyo, Japan
1 review
5 of 5 stars Reviewed 2 weeks ago

I have stayed in many Hilton hotels in USA and I am Gold member. Hilton Tokyo Narita is the best Hilton hotel to me. They treated me as Gold member respectfully. Hotel shuttle service is very on schedule and valuable. Hotel is not new, but the quality is much better than all Hilton hotels I have stayed in US. I... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Clifford O, General Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear Jim, Thank you for taking the time to review our hotel on Tripadvisor. We are very appreciative of the generous comments. We look forward to greeting you when next you travel to Japan. Regards Clifford Olson, General Manager More 

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