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Hilton Tokyo Narita Airport Hotel

4.0 of 5 456 Kosuge, Narita, Chiba Prefecture 286-0127, Japan
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Hilton Tokyo Narita Airport Hotel
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Hilton Tokyo Narita Airport Hotel
Hilton Tokyo Narita Airport Hotel
Hilton Tokyo Narita Airport Hotel
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1,182 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Keller, Texas
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed yesterday NEW

Free shuttle to/from Narita Airport and to city center of Narita city, shopping mall and train station. Excellent HVAC stystem that cools or heats as needed. while offering a good view of the airport and planes taking off, the room was very quiet. Breakfast buffet offeis an extensive selection of breakfast items as well as salads. Enjoyed the evening dinner... More

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Hamilton, New Zealand
Contributor
15 reviews 15 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I was here for 2 nights & it was a lovely stay. The staff were very obliging & helpful at all times, even with a tricky request or 2. The lobby & lounge areas were light, open & attractive, & of course very clean. The grounds were pretty & well tended to. My room had everything I needed & was... More

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1 review
1 of 5 stars Reviewed 5 days ago NEW

I arrived Tokyo at 6:05AM. I was too tired that I really need a bed to sleep. I knew I came to the hotel way too early, this was my fault, but the reason I felt this hotel was disgusting because the receptionists were just so unprofessional!!!!!!!!!!!!!! I felt so sick and almost cried to beg them if there's any... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

I stayed here on my last night in Japan. I had a beautiful spacious room but unlike the two cheaper hotels I stayed in, wifi was not free - unless I went down to the cafe/restaurant area. I decided to have a buffet meal which was pleasant but very expensive and used wifi there. The staff were all polite and... More

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Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Excellent service at 2 recent stays. Close to Narita Airport with a free airport shuttle. Rooms were comfortable & well-designed. A good breakfast buffet and dinner menu are available, though a bit pricy. They offered the best wine I had during my time in Japan! Free Wi-Fi in the lobby area.

Review collected in partnership with Hilton Hotels & Resorts

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Clifford O, General Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear HT655 Thank you for the kind and informative review, we appreciate it. We are delighted that you stayed on two occasions and were happy both times. Thanks for the positive feedback on the wine menu- we do try to keep it appealing for many tastes. We look forward to your return. Regards, Clifford Olson, General Manager More

Phoenix, Arizona
Top Contributor
139 reviews 139 reviews
19 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

A co-worker and I got stuck in Japan overnight courtesy of United. Thanks to some weather and broken toilets in Denver we arrived 2 1/2 hours late and missed our connection to Seoul. Our travel agent was able to get us into the hotel thankfully since we were both very tired. The rooms are small and dated, but the bed... More

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Clifford O, General Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear SW Thank you for the review, we appreciate it. I know delays can be annoying at the best of times, so I am pleased we eased that burden. We look forward to your return. Regards, Clifford Olson, General Manager More

Ames, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

I have stayed in this Hilton Hotel several times while laying over in Tokyo-Narita. It has always met or exceeded expectations for service and quality. I am never surprised nor disappointed with the excellence the staff demonstrate regardless of my need.

Review collected in partnership with Hilton Hotels & Resorts

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Clifford O, General Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear SL Thank you for the kind review, we appreciate it. I am pleased as a frequent visitor with us that you find our team so helpful- I will be sure to pass that along. We look forward to your return. Regards, Clifford Olson, General Manager More

San Diego, California
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Absolutely great hotel! Staff are also very gracious. With upgrade comes breakfast, which was very good combination of western and Japanese foods. Shuttle to and from airport was easy as the schedule is adhered to and they will remind you. The room was lovely and the bath so deep, I didn't want to leave. The bed was exactly the right... More

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USA
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

We needed a room for the night since we were flying out the next morning. We were familiar with stateside and European Hiltons and figured this one would be the same. It was/is obviously a very busy hotel. The staff is polite, friendly and very accommodating. Could the hotel use an upgrade or a re-do, I would have to say... More

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Burlington, Canada
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Was the starting point for our 10 day tour of Japan. Shuttle from the airport was convenient. Checking in was quick and simple. Surprised at how dated the decor was in the room. Wandering through the rest of the hotel really showed that this property needs a major overhaul. Free internet is only available in the lobby which makes it... More

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Additional Information about Hilton Tokyo Narita Airport Hotel

Address: 456 Kosuge, Narita, Chiba Prefecture 286-0127, Japan
Phone Number:
Location: Japan > Kanto > Chiba Prefecture > Narita
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Tokyo Narita Airport Hotel 4*
Number of rooms: 548
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Also Known As:
Hilton International Narita
Hilton Narita
Narita Hilton

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