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Hilton Tokyo Narita Airport Hotel

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456 Kosuge, Narita 286-0127, Chiba Prefecture
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Hilton Tokyo Narita Airport Hotel
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Hilton Tokyo Narita Airport Hotel
Hilton Tokyo Narita Airport Hotel
Hilton Tokyo Narita Airport Hotel
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1,368 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

1: Describe the service you experienced. The check in and out was easy and efficient typical Hilton the reception staff organising our bags to be taken to our room. Reception staff was generally helpful and we really didn’t experience any problems. The hotel has a free shuttle bus running to and from the airport and there is a bus that... More 

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Bath, United Kingdom
Top Contributor
73 reviews 73 reviews
16 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is ultra modern in the lobby but our 10th floor junior suite was a bit old fashioned though it was huge, spotlessly clean, very comfortable and with an amazing view of the planes (totally soundproofed). The lobby has shops which cater to every need a traveller may have. As someone else mentioned on this site, there was a... More 

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Belize
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

United delayed our flight due to weather, but put us up at this hotel. The staff stayed over time in the Resturant for our group. They made sure we had a meal , even tho it was a very late arrival. I had stayed here before during a tour group vacation a few yrs back. I recall the service being... More 

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Top Contributor
165 reviews 165 reviews
85 hotel reviews
200 helpful votes 200 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

When you fly to or from Tokyo, you're likely to use "Narita" airport. And anyone who has ever been at Narita knows the problem: it is miles away from Tokyo! After your long and exhausting flight, you will spend another 1 or 2 hours in a bus or train to actually reach Tokyo. So an airport hotel is very convenient.... More 

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KL
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We didn't intend to stay in Narita but due to there being no available rooms in Tokyo city, we had to make do with 2 nights in the Hilton Narita. No regrets at all as it was superbly convenient to get here from the airport via the free shuttle bus. Just ask the information counter which bus stop you should... More 

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Clifford O, General Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear Natasha Thank you for taking the time to review our hotel on Tripadvisor. We are appreciative of your comments and thank you for the rating. We look forward to greeting you when next you travel to Japan. Regards Clifford Olson, General Manager More 

Sydney, Australia
Contributor
17 reviews 17 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Sometimes we have to overnight, this time Tokyo. The Hilton is convenient a bus runs every thirty minutes from terminals to hotel and is free, Check in is quick and efficient, rooms nice but not luxury. WiFi is not free and runs at 1750 yen . Downstairs cafe is fine albeit not cheap, food quality and service good. Japan was... More 

Was this review helpful? Yes 1
Clifford O, General Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear Peter Thank you visiting us again.. We appreciate the rating and the comments.. We look forward to greeting you when next you travel to Japan. Regards Clifford Olson, General Manager More 

Pullman, Washington
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

I wanted a hotel near the airport and what a great hotel it was. They are really geared to the international traveler and variety of time zone experiences. The fully equipped gym is open 24-hours a day just remember to use your card key at the side door, not the main door. The food was great--again trying to please the... More 

Was this review helpful? Yes 1
Clifford O, General Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear Glenn Thank you for taking the time to review our hotel on Tripadvisor. We are delighted with your comments and appreciate the rating. We look forward to greeting you when next you travel to Japan. Regards Clifford Olson, General Manager More 

Melbourne, Australia
Top Contributor
69 reviews 69 reviews
37 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great hotel to stay if you have an early flight in the morning. It is also close to Narita itself which is worth a look. This is the 2nd time we have stayed here (due to an early flight the next morning). We upgraded our room to a large airport view room which was lovely. The shuttle... More 

Was this review helpful? Yes 2
Clifford O, General Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear Grey H Thank you for taking the time to review our hotel on Tripadvisor. We are delighted with your comments and appreciate the rating. We look forward to greeting you when next you travel to Japan. Regards Clifford Olson, General Manager More 

Los Angeles, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent service and value. Rooms are clean and the spa is excellent. Can't find anything to complain. Of course, the breakfast is something that I look for when I stay at the hotel. Food is great and selection is wide for picky eater like me. Location is great and the staff are very helpful. Shuttle to Narita Airport is very... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
Clifford O, General Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear Vincent Thank you for taking the time to review our hotel on Tripadvisor. We are delighted with your comments and appreciate the rating. We look forward to greeting you when next you travel to Japan. Regards Clifford Olson, General Manager More 

Phoenix
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Awesome hotel !! Restaurant was a little overpriced, but the giftshop items (including food) were reasonably priced. Nice pool and workout area. 7-11 a 10 minute walk away. A good airport to watch airplanes too...if you are into that. Go to top floor.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
Clifford O, General Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear Ken Thank you for taking the time to review our hotel on Tripadvisor. We look forward to greeting you when next you travel to Japan. Regards Clifford Olson, General Manager More 

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