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Hilton Tokyo Narita Airport Hotel

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456 Kosuge, Narita 286-0127, Chiba Prefecture
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Hilton Tokyo Narita Airport Hotel
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Hilton Tokyo Narita Airport Hotel
Hilton Tokyo Narita Airport Hotel
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1,406 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
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Orlando, Florida
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed yesterday NEW

Convenient location, nice size rooms, individually controlled air conditioning, multiple choices of restaurants (to include traditional Japenese and separately - Chinese). I was very impressed at how quiet the rooms were. One of the best services they offer are the free shuttle buses to shopping, the train station (place to walk around the streets with lots of restaurants and bars)... More 

Was this review helpful? Yes
Decatur, Georgia
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I decided to spend the night in Narita rather than just changing planes, and it was a pleasant surprise. First, the Hilton was huge, with nice rooms and a sizeable buffet. Even better was when we walked all the way from the Hilton into town and to the temple, which had as a bonus the opportunity to see the unique... More 

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Maryland
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We decided to stay at the Hilton Narita Airport because we had a 11AM flight and did not want to have to get up at 6AM to make the city bus shuttle to the airport. So instead we took the Narita Express from Tokyo Station to Terminal 1 the afternoon before our flight. The hotel shuttle picked us up at... More 

Was this review helpful? Yes
Clifford O, General Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear T1642 Thank you for taking the time to review our hotel on Tripadvisor. We are pleased you had a good stay. We look forward to greeting you when next you travel to Japan. Regards Clifford Olson, General Manager PS, We do have daily specials that are very cost friendly. More 

Xiamen, China
Level Contributor
73 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My impression is that this Hilton wasn’t the newest but the quality of it is good. The rooms are clean and the beds are comfortable. There are frequent shuttle buses to the Airport and Narita Village.

Was this review helpful? Yes
Clifford O, General Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear Cedric Thank you for taking the time to review our hotel on Tripadvisor. We look forward to greeting you when next you travel to Japan. Regards Clifford Olson, General Manager More 

Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great hotel for the airport, when I travel out of Japan I always stop the next guy before here, 20 mins to the airport with a free shuttle bus. The hotel is close to Narita town so you can get dinner and a beer there. Room are very large by Japanese standards and the staff are superb as you would... More 

Was this review helpful? Yes
Clifford O, General Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear Nomisengrvar Thank you for taking the time to review our hotel on Tripadvisor. We appreciate the rating. We look forward to greeting you when next you travel to Japan. Regards Clifford Olson, General Manager More 

Dallas, TX
Level Contributor
94 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Located minutes from Narita Airport. This hotel is luxurious and has very nice rooms. There is a shuttle bus that takes guests to/from the airport every 20 minutes so no need to hire a cab. There are several restaurants in the hotel. We tried the Japanese Matzukaze and we were impressed by the food. There is no free wifi in... More 

Was this review helpful? Yes
Clifford O, General Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear Dallas Thank you for taking the time to review our hotel on Tripadvisor. We appreciate the rating. We look forward to greeting you when next you travel to Japan. Regards Clifford Olson, General Manager More 

Kuala Lumpur
Level Contributor
117 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My preference normally is to stay in Tokyo so as to enjoy the last evening but this time I had an early flight so I tried to stay at Hilton Hotel. The hotel is 3 minutes away from Toyota & Nissan Rent A Car so it is also convenient to rent a car in Tokyo and return the car. The... More 

Was this review helpful? Yes
Clifford O, General Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear KLtokyo Thank you for taking the time to review our hotel on Tripadvisor. We are pleased you found most aspects of the hotel to your liking. Sorry there was a odor in you room, we recently installed air purifiers in every rooms, possibly we have a faulty one- we shall look into that. We look forward to greeting you... More 

Tel Aviv, Israel
Level Contributor
63 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

It is a typical airport hotel Since we had an early morning flight and arrival time from Tokyo is long, we decided to book a night at this airport hotel. The hotel is located about 7 minutes away from the terminal, standard hotel, very limited a selection restaurants, some of which had been closed at night where we stayed. Beyond... More 

Was this review helpful? Yes
Clifford O, General Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear Rony, Thank you for taking the time to review our hotel on Tripadvisor. We look forward to greeting you when next you travel to Japan. Regards Clifford Olson, General Manager More 

Da Nang, Vietnam
Level Contributor
97 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Nice stay here for one night, great breakfast, quiet rooms, comfy beds. Their in house sushi restaurant was adequate but not great, the selections were not broad and the fish was fishy, so to speak. The service was fantastic. I would stay here again.

Was this review helpful? Yes
Clifford O, General Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear Rony Thank you for taking the time to review our hotel on Tripadvisor. We appreciate the feedback. I am pleased you thought well of the hotel. I will check the sushi selection to ensure it is up to scratch. We look forward to greeting you when next you travel to Japan. Regards Clifford Olson, General Manager More 

1 review
1 of 5 stars Reviewed 6 days ago NEW via mobile

Very bad air in rooms. Hi humidity 70+ Air con set to hi. No improvement. Towels used in the eavening not dry in the morning. This in combination with time diffrerens = bad sleep. Same experience from colleagues.

Was this review helpful? Yes
Clifford O, General Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear Daisymand Thank you for taking the time to review our hotel on Tripadvisor. We are sorry your room was humid- at present we are experiencing a very wet rainy season, with so many days of high humidity and rain, keeping the building dry and cool has been a tough goal. We do have dehumidifiers and should you or your... More 

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