We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 22 Narita hotels

ANA Crowne Plaza Hotel Narita

4.0 of 5 Hotel   |   68 Horinouchi, Narita, Chiba Prefecture 286-0107, Japan
Hotel website
Hotel deals
Hotel amenities
Special Offer
Members Get Up to 35% Off
Save Saved
You added ANA Crowne Plaza Hotel Narita to your Saves list
ANA Crowne Plaza Hotel Narita
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
68%
Ranked #8 of 22 hotels in Narita
A recent review
4 of 5 stars reviewed 3 days ago
djervin Springdale, Arkansas
  • Overview
  • Reviews (401)
  • Photos (245)
  • Similar Hotels
  • Amenities
  • Q&A (2)
  • Room tips (35)
  • Location
  • More
true
Write a Review

401 people have reviewed this hotel

Traveler rating
    50
    202
    117
    24
    8
See reviews for
68
85
114
128
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Springdale, Arkansas
Contributor
17 reviews 17 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Needed a place to stay overnight after arriving at Narita one evening and flying on domestically the next morning. Convenient shuttle to and from the airport. The room is comfortable if a little dated. Amenities overall are good. There is a Family Mart convenience store in the lobby for a quick snack if you aren't in the mood for a... More

Was this review helpful? Yes
Southampton, United Kingdom
Top Contributor
116 reviews 116 reviews
107 hotel reviews
104 helpful votes 104 helpful votes
3 of 5 stars Reviewed 3 weeks ago

With a free bus shuttle too and from Narita, this Crowne Plaza does what it says on the tin. The rooms are clean and moderrn, but small as is the Japanese style. The hotel is located just for the airport: so if you don't have a car it's not close to shops, restaurants or services. The restaurant is pricey -... More

Was this review helpful? Yes
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear OnwardTraveller, Thank you for your feedback on your recent stay with us. We are absolutely delighted to receive your positive comments on our guestrooms and our complimentary shuttle bus from Narita Airport. We hope to welcome you back to Crowne Plaza ANA Narita on your next visit to Japan. Sincerely, More

Shanghai, China
Top Contributor
84 reviews 84 reviews
46 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Crown Plaza Narita is not a new hotel. It´s been there for a while and you will notice this when you get to your room. The entrance, lobby and service is very good. The rooms have a standard looking like the 80´s and would need a refurbishment. Nevertheless, the hotel is well situated and if you are just passing by,... More

Was this review helpful? Yes
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Michael W, Thank you for your feedback on your recent stay with us. We do sincerely appreciate your comments on our guest room and amenities, and service by our hotel team. We hope that we will welcome you back to Crowne Plaza ANA Narita when you next visit Tokyo. Sincerely, More

Papeete TAHITI
Top Contributor
71 reviews 71 reviews
23 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 4 weeks ago

If you need a good place to transit in Narita, ANA Crowne Plaza Hotel is the perfect fit. Busses leave from bus stop 25 outside Terminal 2 and will take you to the hotel in 15 minutes. There isn't much around the hotel but there are bus shuttles to Narita or Aeon Shopping Mall. The rooms are on the small... More

Was this review helpful? Yes 1
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear manureva74, Thank you for your feedback on your recent stay with us. We are absolutely delighted to receive your positive comments on room, our restaurants and friendliness of our staff. Please do not hesitate to choose Crown Plaza ANA Narita again on your next visit. Sincerely, More

Istanbul, Turkey
Senior Contributor
41 reviews 41 reviews
32 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Stayed in this hotel for two nights. The room was slightly dated but comfortable. There is a shuttle service to the airport and Narita which is very nice. Another positive thing is the mini market located in the lobby. Breakfast was ok. The only thing i disliked was the smell of food in my room coming from the adjacent ANA... More

Was this review helpful? Yes
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear dueber, Thank you for sharing your feedback with us. We greatly appreciate your positive comments on the Crowne Plaza ANA Narita and are pleased to know that you enjoyed staying with us. Thank you again for your comments, we look forward to serving you in the future. Sincerely,    More

Ithaca, New York
Top Contributor
65 reviews 65 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed July 22, 2014

Waited 15 minutes for the shuttle from the Narita Airport. Not bad. Got to the hotel within 15 minutes. Got checked in quickly after a tiring flight. Got to floor 12. Was told I got an upgrade to an airport, versus mountain, view. Wouldn't know the difference after 12 hours of flying. Room was O.K. Stark but O.K. The hallways... More

Was this review helpful? Yes 1
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear kwebster2 Warm greetings from Crowne Plaza ANA Narita and thank you for your very kind words regarding your recent stay with us, which we have also shared with our management team. Thank you again and we hope to welcome you back again soon on your next visit to Narita. Sincerely, More

florence sc
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed July 16, 2014

We were flying from United States and had a layover here till our flight to Taiwan. The hotel was okay nothing special. Rooms were comfortable service was good. Rooms were clean and so what hotel. Not much around to do that is why I say it is a good Layover Hotel.

Was this review helpful? Yes
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear levyr, Thank you for your review from your recent stay at Crowne Plaza ANA Narita. We sincerely appreciate your positive comments on our service. We hope to welcome you back again soon on your next visit to Narita. Sincerely, More

Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 4, 2014

I was booked into this hotel by the airline due to a flight cancellation. The hotel is about 15 minutes from terminal 1. Checked in late and was attended to by a friendly, well spoken (English) clerk. Room was clean and quiet, located on the 14th floor. All restaurants were closed and had to settle with room service. The selection... More

Was this review helpful? Yes
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear MMinty78, Thank you for sharing your feedback with us. We greatly appreciate your positive comments on the Crowne Plaza ANA Narita and are pleased to know that you enjoyed staying with us. Please do not hesitate to choose our hotel again on your next visit. Thank you again and we hope to welcome you back again soon. Sincerely, Hotel... More

Auckland Region, New Zealand
Top Contributor
59 reviews 59 reviews
33 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed June 29, 2014

This property is well suited as a transit hotel for those needing a few hours or over night stay before heading of on the next leg of the journey. Located about 15 minutes coach ride from the airport, the ANA Crown Plaza is still close enough to be convenient, and is adjacent to other chain hotels. As you'd expect in... More

Was this review helpful? Yes
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear donmalcolm, Thank you for sharing your feedback with us. We greatly appreciate your positive comments on the Crowne Plaza ANA Narita and are pleased to know that you enjoyed staying with us. We hope that we will welcome you back to Crowne Plaza ANA Narita when you next visit Narita. Sincerely, Hotel Manager More

Manila, Philippines
Contributor
16 reviews 16 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 28, 2014

We had the best experience The hotel rooms were really clean and we were even upgraded to a corner room with a mountain view. Staff at the lobby were very helpful even if we knew they were struggling to speak to us in English. The Japanese people are very courteous and honest. On our way to Disney Sea on board... More

Was this review helpful? Yes
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear D0ct0r_Bee , Thank you for your review of Crowne Plaza ANA Narita. We sincerely appreciate your comments on our guest rooms and staff, and we are delighted to know that you enjoyed the stay with us. Thank you again for your comments, we look forward to serving you in the future. Sincerely, Hotel Manager More

Owners: What's your side of the story?
If you own or manage ANA Crowne Plaza Hotel Narita, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to ANA Crowne Plaza Hotel Narita? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about ANA Crowne Plaza Hotel Narita

Address: 68 Horinouchi, Narita, Chiba Prefecture 286-0107, Japan
Phone Number:
Location: Japan > Kanto > Chiba Prefecture > Narita
Price Range (Based on Average Rates): $
Hotel Class:4 star — ANA Crowne Plaza Hotel Narita 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Agoda, Travelocity, Tingo, Cheap Tickets, Hotels.com, Priceline, BookingOdigeoWL, Recruit Holdings Co Ltd (Inbound) and Venere so you can book your ANA Crowne Plaza Hotel Narita reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Narita
Narita Crowne Plaza

245 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (218)
Viewed
Hotel & grounds (35)
Viewed
Bathroom (37)
Viewed
Room/suite (43)
Viewed
View from room (7)
Viewed
Pool/beach area (2)
Viewed
Dining (6)
Viewed
Other (88)

Management photos: Courtesy of the property manager

Viewed
All management photos (28)
Viewed
Dining (7)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (3)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Other (13)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Narita with
any amenities

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Energise in the Fitness Centre and spa at the ANA Crowne Plaza Narita hotel, 15 minutes by complimentary shuttle bus from Narita Airport. ... more   less 
Number of rooms
396

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of ANA Crowne Plaza Hotel Narita and other travelers.
2 questions
Ask a question

See all questions (2)

Questions? Get answers from ANA Crowne Plaza Hotel Narita staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer