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ANA Crowne Plaza Hotel Narita

4.0 of 5 68 Horinouchi, Narita 286-0107, Chiba Prefecture
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ANA Crowne Plaza Hotel Narita
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ANA Crowne Plaza Hotel Narita
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452 reviews from our community

Traveler rating
    65
    227
    126
    25
    9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
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Buckingham, England, United Kingdom
Contributor
20 reviews 20 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

With a good free bus service to the airport this is a good place to stay when arriving or leaving Tokyo as so much nearer than Tokyo itself. Good modern hotel with spacious rooms. As you would expect in Japan excellent service at all times. Food at both dinner and breakfast was excellent with a wide range of dishes to... More 

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Belton, Texas
Top Contributor
64 reviews 64 reviews
42 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my first stay this hotel. Overall this was a wonderful stay. The hotel itself is just minutes from the Narita airport. Hotel staff was very polite, and professional. Hotel has 17 floors, and has a very nice view of the countryside. There are at least 3 restaurants on property and the food was very good, the prices were... More 

Was this review helpful? Yes 1
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Balucanb Warmest greetings from ANA Crowne Plaza Hotel Narita. Thank you for your feedback from your recent stay with us. We greatly appreciate your positive comments on our staff, shuttle bus, restaurant and facility, which have been shared with our all team members for review. Once again, thank you for taking the time to post your review. Sincerely, ANA... More 

Belgium
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

What a disappointment. 1 night stopover between longhaul flights. Service was good and everyone very friendly, but the rooms were old and very dirty. We ate in the house restuarant due to a late arrival and some of the food was OK but most of it was rubbish. which was strange because breakfast the next morning was OK.

Was this review helpful? Yes 3
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear BelgianKiwi Thank you for taking the time to leave us your valuable feedback from your recent stay. Please be assured that all your comments have been shared with our all team members for review so that we may continue to improve on our guest experience. Once again, thank you for taking the time to post your review. We do... More 

Huntsville, Alabama
Top Contributor
98 reviews 98 reviews
20 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed December 20, 2014

Convenient from the NRT Airport. Great for people that are stopping by for the night, and just in transit to another destination. Clean, easy to get to by Airport Shuttle, and friendly. Wonderful staff and extremely courteous. Not much to do around there though so be warned. Well worth the price! Especially in Japan! Airport shuttle is free and can... More 

Was this review helpful? Yes
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear PinkPanda1812 Thank you for choosing to stay with us. We are delighted to receive your kind comments regarding our shuttle bus, guest room and our staff. We look forward to again being your preferred hotel choice when you next visit Narita. Sincerely, ANA Crowne Plaza Hotel Narita More 

CA
Senior Contributor
29 reviews 29 reviews
27 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed December 15, 2014

Hotel room is quiet and comfortable. No noise from airport. Room is a generous size even from American standard. Staff is friendly and competent: Check-in is less than 5 minutes. Got a high floor and upgrade per my request. My luggage arrives in my room within minutes. Staff come to pick up my luggage within minutes as well. Newspaper was... More 

Was this review helpful? Yes 1
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear happyvaio Thank you for choosing to stay with us on this visit to Narita. We are delighted to receive your positive comments regarding our guest room and our service and we truly appreciate to hear that you had an enjoyable stay! We look forward to welcoming you back on your next visit to Narita. Sincerely, ANA Crowne Plaza Hotel... More 

Tamuning, Guam
Top Contributor
74 reviews 74 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 3, 2014

Stopping over for a day to manage the time change from our departure location. Quiet and comfortable with great service from staff at check-in, bell staff and wait help at restaurant, all meeting the higher level of service one expects in Japan. Free shuttle provided to and from Airport. If you are an IHG Rewards member, for which registration is... More 

Was this review helpful? Yes
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Jirohiku Thank you very much for your positive and very kind review of our hotel. We are pleased to know that you enjoyed your stay with us, and we have shared your comments with our entire hotel team. Thank you again and we hope to welcome you back again soon on your next visit to Narita. Sincerely, More 

Denver, CO
Contributor
14 reviews 14 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 2, 2014

After a 12.5 hour flight this was a great place to take a break. Nice room and good restaurants. And a great bar and restaurant on the top floor. You can enjoy your favorite beverage, start your journey in Japenese food and watch airplanes landing and taking off. Handy shuttle to and from the airport.

Was this review helpful? Yes
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear JCD4 Warm greetings from Crowne Plaza ANA Narita and thank you for your very positive review. We sincerely appreciate your comments on our guest rooms, restaurant and bar. Thank you again for your comments, we look forward to serving you in the future. Sincerely, More 

Taipei, Taiwan
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
321 helpful votes 321 helpful votes
4 of 5 stars Reviewed December 2, 2014

Room size is not so big because here is Japan. It's enough for me. Everything is prepared in the room. So sweet ! Breakfast is also delicious. Location is very near Narita Airport. There is shuttle bus around. It is very convenience to get to airport for catching flight.

Was this review helpful? Yes
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear chairyandsquarry Thank you for your feedback on your recent stay with us. We are delighted to receive your positive comments about our restaurants, shuttle bus and room. We look forward to welcoming you back on your next visit to Narita. Sincerely, More 

Paris, France
Contributor
14 reviews 14 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 30, 2014

Airport hotel, clean and convenient. No charm. WiFi is available against a fee which I find a pity for this kind of hotel. They offer a good dinner buffet in the evening and a good breakfast buffet in the morning.

Was this review helpful? Yes
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear chairyandsquarry Thank you very much for your valuable comments of our hotel. We are pleased to know that you enjoyed your stay with us and we have shared your comments with our entire hotel team. Thank you again and we hope to welcome you back again soon on your next visit to Narita. Sincerely, More 

Bloomington, Minnesota
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 25, 2014

As a long time IHG Rewards member, I usually stick to this brand of hotels whether traveling for business or pleasure. This was a pleasure trip and I was very pleased with the room and facilities. My girlfriend and I took the free shuttle to Narita for shopping and sightseeing nearly everyday. At first I was disappointed that we had... More 

Was this review helpful? Yes
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear BMWdan Warm greetings from Crowne Plaza ANA Narita and thank you for your very positive review. We sincerely appreciate your comments on our location, guest rooms, and shuttle bus. Thank you again for your comments, we look forward to serving you in the future. Sincerely, More 

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Additional Information about ANA Crowne Plaza Hotel Narita

Address: 68 Horinouchi, Narita 286-0107, Chiba Prefecture
Phone Number:
Location: Japan > Kanto > Chiba Prefecture > Narita
Price Range (Based on Average Rates): $
Hotel Class:4 star — ANA Crowne Plaza Hotel Narita 4*
Number of rooms: 396
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Also Known As:
Crowne Plaza Narita
Narita Crowne Plaza
Hotel Style:
#4 Business Hotel in Narita

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