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All 29 Narita hotels

ANA Crowne Plaza Hotel Narita

4.0 of 5 Hotel   |   68 Horinouchi, Narita, Chiba Prefecture 286-0107, Japan
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Ranked #9 of 29 Hotels / Ryokan in Narita
A recent review
3 of 5 stars reviewed 1 week ago
BLUE5KY Bondi, Australia
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422 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bondi, Australia
Contributor
13 reviews 13 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

A simple and clean hotel to overnight for a morning flight with convenient shuttle to the airport. Bed is comfortable, air conditioning works well and bathroom is functional. If you expect more, you would be smart to find an alternative but more than suffice for an overnight. Time permit, walk through Naritasan, the old town area and visit the Temple... More

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Senior Contributor
43 reviews 43 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed for 1night for business because my company has agreement with the hotel. It is very close to the airport. Staff is very polite . Stayed on a standart room with 2 single bed. Furnishing is very old and needs to be renewed. The black curtains in the room which is supposed to make the room dark is in very... More

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Dubai
Contributor
16 reviews 16 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is excellent , staff are amazing and of course because they are Japanese .. They are willing to help in anyway possible .. The ONLY advise is be aware the wi-fi in the rooms is baddddd .. Very low connection and the staff know it and can not do anything about it !! Shuttle bus service all day... More

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JAPAN
Top Contributor
252 reviews 252 reviews
89 hotel reviews
167 helpful votes 167 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was my first time back in years at this place. Nothing has changed, it's a basic airport hotel for a typical one night stay before or after a flight. Nothing fancy but everything needed is there. For me still important is the ability to open the window. The lobby is impressive, reception and check-out was exemplary. King size bed... More

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ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear WEISSBIER, Warm greetings from Crowne Plaza ANA Narita and thank you for your very positive review. We sincerely appreciate your comments on our location, guest rooms and our hotel team. Thank you again for your comments, we look forward to serving you in the future. Sincerely, More

Paris, France
Contributor
18 reviews 18 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 5, 2014

It was my last night in Japan. I chosed it for the swimming pool mostly ! The check-in was easy, nice staff. The room has nothing in particular... it's a hotel room. old decoration... nothing fancy. After settling in the room, we went to the swimming pool area. Well, the swimming pool and all the sports facilities of this hotel... More

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IHGCare, Guest Relations Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Marianne F, Thank you for choosing our hotel for your travel needs. It is nice to know check-in went smoothly. On the other hand, we apologize we were unable to anticipate more of your needs and therefore provide you with a better experience. The feedback we receive from our valued guests, like you, enables us to improve and continually... More

Montreal
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed September 4, 2014

Obviously, there's no other reason to stay here unless you're between two flight or if you have an early flight. The room was comfortable, Japanese size (which means big enough to walk around the bed, and clean. The only thing negative I have to say about this place - aside from being a generic transit hotel - is that its... More

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IHGCare, Guest Relations Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Maika-Laura, Thank you so much for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. I am pleased to know that you found our rooms clean and comfortable. On the other hand, I apologize for the shortfalls you have encountered during your stay with... More

Hamilton, New Zealand
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 1, 2014

Arrived the hotel after the direct flight from Auckland and on to Vienna the next morning. Very convenient to the airport. Had booked a non smoking room but when we went to the room the smell of smoke was rife. I must say that the duty manager was full of apologies and she even came and helped us change rooms.... More

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ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear nojo2014, Thank you very much for your positive and very kind review of our hotel. We are pleased to know that you enjoyed your stay with us and we have shared your comments with our entire hotel team. Thank you again and we hope to welcome you and your family back again soon on your next visit to Narita.... More

Oberlin, Ohio
Top Contributor
60 reviews 60 reviews
23 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 31, 2014

I had an overnight stay in Narita for transferring international flight. First of all I have to say please don't put an Intercontinental standard to this hotel. As an airport hotel, Crowne Plaza Narita is great! Transportation:The free shuttle is convenient, it takes about 20 minutes from the airport to the hotel(stops at Narita View Hotel first), and 15 minutes... More

Was this review helpful? Yes 1
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear euromun, Thank you for your review of Crowne Plaza ANA Narita. We sincerely appreciate your comments on our complimentary shuttle bus from the airport and our guest rooms and facilities. The hotel does offer wonderful countryside and airport views! . Thank you again for your comments, we look forward to welcoming you back to Narita in the future. Sincerely, More

Springdale, Arkansas
Contributor
17 reviews 17 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 27, 2014

Needed a place to stay overnight after arriving at Narita one evening and flying on domestically the next morning. Convenient shuttle to and from the airport. The room is comfortable if a little dated. Amenities overall are good. There is a Family Mart convenience store in the lobby for a quick snack if you aren't in the mood for a... More

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ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear djervin, Thank you for choosing to stay with us and we are delighted to receive your kind comments regarding our shuttle bus, guest room and amenities. We look forward to again being your preferred hotel choice when you next visit Narita. Sincerely, More

Southampton, United Kingdom
Top Contributor
121 reviews 121 reviews
110 hotel reviews
112 helpful votes 112 helpful votes
3 of 5 stars Reviewed August 5, 2014

With a free bus shuttle too and from Narita, this Crowne Plaza does what it says on the tin. The rooms are clean and moderrn, but small as is the Japanese style. The hotel is located just for the airport: so if you don't have a car it's not close to shops, restaurants or services. The restaurant is pricey -... More

Was this review helpful? Yes
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear OnwardTraveller, Thank you for your feedback on your recent stay with us. We are absolutely delighted to receive your positive comments on our guestrooms and our complimentary shuttle bus from Narita Airport. We hope to welcome you back to Crowne Plaza ANA Narita on your next visit to Japan. Sincerely, More

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Additional Information about ANA Crowne Plaza Hotel Narita

Address: 68 Horinouchi, Narita, Chiba Prefecture 286-0107, Japan
Phone Number:
Location: Japan > Kanto > Chiba Prefecture > Narita
Price Range (Based on Average Rates): $
Hotel Class:4 star — ANA Crowne Plaza Hotel Narita 4*
Number of rooms: 396
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Also Known As:
Crowne Plaza Narita
Narita Crowne Plaza

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