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ANA Crowne Plaza Hotel Narita

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68 Horinouchi, Narita 286-0107, Chiba Prefecture
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ANA Crowne Plaza Hotel Narita
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ANA Crowne Plaza Hotel Narita
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523 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
  • All months
    (523)
  • Mar-May only
    (155)
  • Jun-Aug only
    (134)
  • Sep-Nov only
    (119)
  • Dec-Feb only
    (115)
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Stafford, United Kingdom
Level Contributor
68 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The rooms and place feel old and the air con in the main body of the building is not so good. The lifts and hallways are red hot and I guess electricity is at a premium in Japan. The breakfast was OK and the bar is totally lacking in atmosphere. The service is excellent from all the staff I encountered.... More 

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Melbourne Australia
Level Contributor
111 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If the airline flight flight crew stay at the hotel, you can usually be assured that it's a good hotel. This one is packed with flight crews. The hotel is close to Narita airport and there is a regular shuttle bus that picks up and drops off to the hotel, and back again. Our rooms were a very a good... More 

Was this review helpful? Yes 2
Nishinomiya, Japan
Level Contributor
179 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Decent hotel, near airport with shuttle service. There is nothing nearby and all night life would be located in Narita City about 15 minutes away by car. You have Aeon Shopping Mall in one direction and if you go near the train station, you get the night life, bars, bbq restaurants. All are a few minutes drive away. As for... More 

Was this review helpful? Yes 1
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear CanuckJames, Greetings from ANA Crowne Plaza Narita! Thank you for sharing your experience during your recent stay with us. Your comments are very valuable to us and as we wish to cater to your needs better, rest assured that your comments are well noted to help us in improving our products and services. Thank you choosing ANA Crowne Plaza... More 

Okinawa, Japan
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

An IHG hotel. Would stay here again. Spent the night during a one day layover at this facility. Hotel staff are first rate. The room was very clean and spacious. I would highly recommend dining at the 1st floor restaurant. The food was fantastic and very fresh. From Thai offerings, Asian flavors, to American likes, the buffet had a little... More 

Was this review helpful? Yes 1
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Leepack, Greetings from ANA Crowne Plaza Narita! Thank you for taking a minute or two in sharing your experience with us. We are very delighted to know that you had a a wonderful stay and that you wish to stay here again in the future. Rest assured that we continuously improving our products and services to better cater to... More 

Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here on an unplanned layover on a trip from Atlanta to Singapore; unfortunately missed the connecting flight to Singapore the same day. The hotel was fine, but on the smallish side and definitely not very modern. However, I thought the eating facilities were quite good. Despite having the unplanned layover, staying the night here worked out well as... More 

Was this review helpful? Yes 1
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear nick9c, Greetings from ANA Crowne Plaza Narita! We are very happy that you were able to get a good night's sleep despite your unplanned layover. Rest assured that all of your comments and suggestions are properly escalated to our management, as we are continuously improving our products and services to better cater to our guests' needs. Thank you for... More 

Thousand Oaks, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel was fantastic right from the airport pickup, registration, room quality and the food downstairs. Will recommend it to anyone looking for a stay while in transit. The staff was very professional and the overall experience was excellent.

Was this review helpful? Yes
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Green B, Greetings from ANA Crowne Plaza Narita! We are very delighted to know that your overall experience with us was excellent. It has always been out goal to make our guests feel at home even on a short visit just like yours. We guarantee you that we are continuously improving our products and services to better cater to... More 

San Antonio, Texas
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice hotel by the nrt airport. Rooms are very small,common in japan,but very clean and welcoming. The staff at the hotel is very nice especially the concierge lady who helped me to plan and great day in town.There are free buses to bring you to town,the mall and the airport. Breakfast was very good and so were the other food... More 

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ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear oliver3060956, Greetings from ANA Crowne Plaza Narita! Thank you for sharing wonderful comments regarding your recent stay with us. It will always be our pleasure to be of service. For us to be able to better cater to your needs, rest assured that we are continuously improving our products and services. Thank you for choosing ANA Crowne Plaza Narita... More 

Vienna Region, Austria
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I love staying at the ANA Crowne Plaza in NRT and do so frequently. The pleasant surroundings next to a creek are always good for a run or hike to fight the jetlag. The rooms are spacious enough and provide the regular amenities. There's a gym, an indoor pool and even a chapel, should you choose to marry there. There's... More 

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ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear ClawdiaChauchat, Greetings from ANA Crowne Plaza Narita! Thank you for the kind words and sharing your great experience during your recent stay with us. It is indeed our pleasure to always be of service to our loyal guests like you. Rest assured that we are continuously improving our products and services to provide you quality hotel experience, the ANA... More 

Waukesha, WI
Level Contributor
60 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We ended up here at 1AM after our flight was cancelled at 11Pm so we didn't get much chance to really check out the hotel facilities but we did have a wonderful Suite for a very reasonable price. Store in lobby was open and sandwiches available (large selection of much food for 1AM!) were fresh and tasty. The suite was... More 

Was this review helpful? Yes
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear PPTA, Greetings from ANA Crowne Plaza Narita! We are very delighted to know that you had a wonderful time during your stay with us. We hope that despite your short visit, we were able to cater to your needs and made you feel at home. As we aim in providing our guests the quality of service that you deserve,... More 

Sheffield, United Kingdom
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A lot of the hotels around Narita were built in another time, as was this one. But they've done a lot to update it and I liked my stay here. The room was comfortable and I got a really good night's rest in the comfortable bed. Just that made my stay worthwhile. The wifi was good. I enjoyed swimming in... More 

Was this review helpful? Yes
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Delbert1964, Greetings from ANA Crowne Plaza Narita! Thank you for taking some time in sharing your experiences during your recent stay with us. We are very delighted to know that you had a wonderful stay before you headed back to Europe. Your comments are shared to our team as we would like to better cater to your needs. Again,... More 

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