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All 22 Narita hotels

ANA Crowne Plaza Hotel Narita

4.0 of 5 Hotel   |   68 Horinouchi, Narita, Chiba Prefecture 286-0107, Japan
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69%
Ranked #9 of 22 hotels in Narita
A recent review
4 of 5 stars reviewed 1 week ago
MMinty78 Singapore, Singapore
  • Reviews (390)
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  • Room tips (34)
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390 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
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English first
Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I was booked into this hotel by the airline due to a flight cancellation. The hotel is about 15 minutes from terminal 1. Checked in late and was attended to by a friendly, well spoken (English) clerk. Room was clean and quiet, located on the 14th floor. All restaurants were closed and had to settle with room service. The selection... More

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ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear MMinty78, Thank you for sharing your feedback with us. We greatly appreciate your positive comments on the Crowne Plaza ANA Narita and are pleased to know that you enjoyed staying with us. Please do not hesitate to choose our hotel again on your next visit. Thank you again and we hope to welcome you back again soon. Sincerely, Hotel... More

Auckland Region, New Zealand
Senior Contributor
44 reviews 44 reviews
24 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This property is well suited as a transit hotel for those needing a few hours or over night stay before heading of on the next leg of the journey. Located about 15 minutes coach ride from the airport, the ANA Crown Plaza is still close enough to be convenient, and is adjacent to other chain hotels. As you'd expect in... More

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ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear donmalcolm, Thank you for sharing your feedback with us. We greatly appreciate your positive comments on the Crowne Plaza ANA Narita and are pleased to know that you enjoyed staying with us. We hope that we will welcome you back to Crowne Plaza ANA Narita when you next visit Narita. Sincerely, Hotel Manager More

Manila, Philippines
Contributor
16 reviews 16 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had the best experience The hotel rooms were really clean and we were even upgraded to a corner room with a mountain view. Staff at the lobby were very helpful even if we knew they were struggling to speak to us in English. The Japanese people are very courteous and honest. On our way to Disney Sea on board... More

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ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear D0ct0r_Bee , Thank you for your review of Crowne Plaza ANA Narita. We sincerely appreciate your comments on our guest rooms and staff, and we are delighted to know that you enjoyed the stay with us. Thank you again for your comments, we look forward to serving you in the future. Sincerely, Hotel Manager More

Hanoi, Vietnam
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is my favorite hotel in Narita, and as always at ANA Crown Plaza Narita you will receive: - Early checked-in (8am) for elite member - sufficient & on-time shuttle bus - polite staffs - clean room - upgraded for Ihg elite members - welcome drink voucher. - Some improvement from last stay: Wifi available at all guest rooms, acces... More

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ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear OrientExpressVn, Thank you for choosing to stay with us again and for taking the time to provide feedback on your stay. We are happy to know that you enjoyed your overall stay. We also have noted your comments on our pool, which will be taken into account in our ambition to constantly improve the experience we offer our guests.... More

Concord, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel was overall nice, especially the lobby and cafe restaurant area. Good food and reasonable prices in their downstairs/cafe restaurant. Comfortable room. My significant other's allergies (normally related to pollen) were suddenly aggravated within a couple of hours staying there and we are not sure if it was something in the room. But the hotel is nice overall.

Was this review helpful? Yes 1
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear beachgal415, Thank you for your feedback on your recent stay with us and we are absolutely delighted to receive your positive comments on our restaurants. We look forward to welcoming you back on your next visit to Narita. Sincerely,    Hotel Manager More

Guam, Mariana Islands
Top Contributor
113 reviews 113 reviews
67 hotel reviews
182 helpful votes 182 helpful votes
4 of 5 stars Reviewed June 7, 2014

With an early flight to Guam I prefer to stay at Narita instead of the long train trip from town. Especially as the rainy season has started. Picked the Crowne Plaza, as Platinum IC hotel member I usually like their hotels. This Crowne Plaza is mostly typical of airport hotels everywhere - the hotel sees heavy occupancy, hard use with... More

Was this review helpful? Yes 1
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear JimmyMc, Warm greetings from Crowne Plaza ANA Narita and thank you for your very kind words regarding your recent stay with us, which we have also shared with our management team. Thank you again and we hope to welcome you back again soon to our hotel. Sincerely, Hotel Manager More

Glasgow, Scotland
Top Contributor
52 reviews 52 reviews
25 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed June 4, 2014

Used by ANA Airline cabin crew, this is an excellent hotel for anyone needing accommodation for Narita airport. Free airport pick-up (on an hourly schedule) and also has free coach to nearby large shopoing and eating area, Aeon Mall, plus railway station for trips to Tokyo itself, which is about an hour away by train. 15 minutes from Terminal 2... More

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ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Academical, Thank you for choosing to stay with us on this visit to Narita and we are delighted to receive your positive comments regarding our great location, guest room and our service. We are delighted to hear that you had an enjoyable stay! We look forward to welcoming you back on your next visit to Narita. Sincerely, Hotel Manager More

Sydney, Australia
Top Contributor
71 reviews 71 reviews
70 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed May 27, 2014

Spent one night before going to Tokyo Traveled with a 15month old baby, and we thought that heading to Tokyo after 10 hours flight was too much. So we booked this hotel --- the good - service: staff was very friendly and attentive. - nice breakfast, got the back room to give us more space, and save us from the... More

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ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear axelgfrsyd, Thank you for sharing your feedback with us. We greatly appreciate your positive comments on the Crowne Plaza ANA Narita and are pleased to know that you enjoyed staying with us. We hope to welcome you and your family back again soon. Sincerely, Atsushi Goto Hotel Manager More

Honolulu, Hawaii
1 review
4 of 5 stars Reviewed May 7, 2014

Spent five days here in early May 2014. Appreciated the free shuttle bus to and from the airport. Staff at front desk were very efficient and had me checked in smoothly. Hotel was clean and my non-smoking floor was great with the room free of any cigarette smoke (sometimes not the case in other hotels). Room was a good size... More

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ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear honpros808 Thank you very much for staying with the Crown Plaza ANA Narita. We greatly appreciate your positive comments especially on our front desk staff, guest room and dining facility. We hope to welcome you back again soon. Atsushi Goto Hotel Manager More

Crystal Lake, Illinois
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 6, 2014 via mobile

A pleasant surprise when at the last minute I found myself needing a hotel for the night. Three excellent restaurants, lots of menu options. Hotel is very clean and the staff is outstanding. Rooms are very comfortable, beds excellent with choice of pillow type. Beautiful pool, and an amazing massage experience. No shopping however a very nice family mart in... More

Was this review helpful? Yes
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear jrheger Thank you for your feedback on your recent stay with us. We are absolutely delighted to receive your positive comments on our guestroom, restaurants and spa. We hope to welcome you back to Crowne Plaza ANA Narita on your next visit to Japan. Sincerely, Atsushi Goto Hotel Manager More

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Additional Information about ANA Crowne Plaza Hotel Narita

Address: 68 Horinouchi, Narita, Chiba Prefecture 286-0107, Japan
Phone Number:
Location: Japan > Kanto > Chiba Prefecture > Narita
Price Range (Based on Average Rates): $$
Hotel Class:4 star — ANA Crowne Plaza Hotel Narita 4*
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Also Known As:
Crowne Plaza Narita
Narita Crowne Plaza

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Energise in the Fitness Centre and spa at the ANA Crowne Plaza Narita hotel, 15 minutes by complimentary shuttle bus from Narita Airport. ... more   less 
Number of rooms
396

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