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All 22 Narita hotels

ANA Crowne Plaza Hotel Narita

4.0 of 5 Hotel   |   68 Horinouchi, Narita, Chiba Prefecture 286-0107, Japan
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Ranked #13 of 22 hotels in Narita
A recent review
3 of 5 stars reviewed 4 days ago
HP2901 McLean, Virginia
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358 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
McLean, Virginia
Contributor
16 reviews 16 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Shuttle service from narita to the hotel is convenient and timely. The rooms are not much to speak of, it's really just a layover hotel, so nothing special in the way of amenities or comforts. The beds are good for a jet-lag recovery rest and there is a decent dining room and breakfast area. You are lucky if your booking... More

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Binfield, United Kingdom
Top Contributor
172 reviews 172 reviews
81 hotel reviews
167 helpful votes 167 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Stayed here two nights in April 2014. Check-in was slow and I was then advised that rooms were not ready at 3.15pm when checkout is at 11am!!! I had two rooms booked. Neither my wife nor I had status acknowledged though the guests checking in around us were being greeted correctly/ It was 12 years since I last stayed here... More

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Texas
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Spacious rooms and comfortable beds. We spent one night here before our flight out the next day. Staff was very nice and spoke good English. Beautiful lobby area. The onsite restaurant was pretty good. Nice buffet lunch. The shuttle to and from the airport was very convenient. There is also a shuttle about once an hour to the local mall... More

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london
Top Contributor
92 reviews 92 reviews
31 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Caught the shuttle bus from Terminal 1 to the hotel. It was mid morning and there was only one an hour, not ideal after a 12.5 hour flight and 1.5 hour immigration queue. The room wasn't ready for check in so had an expensive salad in the restaurant whilst waiting. Twin room was a decent size but a bit dated... More

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ANACPNRT, Guest Relations Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear tda7, Thank you for your feedback on your recent stay with us. We do sincerely appreciate your comments on our guest room and complimentary airport shuttle bus, and service by our hotel team. We hope that we will welcome you back to Crowne Plaza ANA Narita when you next visit Tokyo. Sincerely, Guest Relations      More

St.Paul, Minnesota
Top Contributor
345 reviews 345 reviews
46 hotel reviews
165 helpful votes 165 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent pleasant night here. Very friendly staff. Beautiful restaurant on main floor. Wi-fi was free only in lobby - $7.00 day in the room. Nice breakfast buffet mixing western and eastern food. Public areas much nice than standard room which was - standard. It was ok but not a luxury room.

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ANACPNRT, Guest Relations Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Seniordad, Thank you for your feedback on your recent stay with us. We are absolutely delighted to receive your positive comments on our restaurants and friendliness of our staff. Please do not hesitate to choose ANA InterContinental Tokyo again on your next visit. Sincerely, Guest Relations More

Sydney, New South Wales, Australia
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed one night at the ANA Crowne Plaza. I was flying in from Sydney with a 5pm arrival so figured I'd book a night in Narita and then move across to a Tokyo hotel the next morning for a couple of nights in the city. For that purpose, it's a perfectly good hotel. Apart from the view and the... More

Was this review helpful? Yes 1
ANACPNRT, Guest Relations Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear natbrown75, Thank you for taking the time to share your comments with us. It is an absolute pleasure to know that you enjoyed your stay with us, especially our wonderful breakfast, convenient location and transportation from the airport and to Tokyo. Many of our guests do exactly as you did if they are arriving late in the afternoon and... More

Cowes, Victoria, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Was expecting a really high class motel. Unfortunately I was less than impressed. I asked for a non smoking floor, which it was but it stunk of cigarettes. To the point where I felt ill. Wifi in lobby was really bad. Then when the shuttle arrived to go to airport. Coz of lack of luggage space they could not take... More

Was this review helpful? Yes 1
ANACPNRT, Guest Relations Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Debbie L, Thank you for taking the time to provide feedback on your stay. Your comments have been shared with the management team for immediate review and attention. We do sincerely appreciate thank you for taking the time to post your review. We do hope to have another opportunity to welcome you back to Crowne Plaza ANA Narita in... More

London
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 19, 2014

Comfortable room, friendly service from the staff, I especially liked the sleep enhancement products available. Wifi only available in the lobby. They have a shuttle service, but it was quite infrequent and should have run a bit later into town.

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ANACPNRT, Guest Relations Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear kangashoo, Thank you for sharing your feedback with us. We greatly appreciate your positive comments on the Crowne Plaza ANA Narita and are pleased to know that you enjoyed staying with us. We hope to welcome you back again soon. Sincerely, Guest Relations More

Woodbury, Connecticut, United States
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed March 14, 2014

I stayed at ANA Crowne plaza over night. The airport shuttle bus was very convenience, They running after 11pm.The room was very big,especially in Tokyo.The view from my room was very pretty. The bed was comfy, Lots of bathroom amenities, Auto toilet sitting was warm, It's nice in winter. The only thing that I don't like was: A very strong... More

Was this review helpful? Yes 3
ANACPNRT, Guest Relations Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear ctlady001, Thank you for your review of Crowne Plaza ANA Narita. We sincerely appreciate your comments on our complimentary shuttle bus from the airport and our guest rooms and facilities. The hotel does offer wonderful countryside and airport views! We have noted your comment regarding your pillow and have shared this with our Executive Housekeeper for immediate attention. Thank... More

UK
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed February 28, 2014

Location, Location, Location. Ideal place to stay for a stop over at Narita. They put on a free shuttle bus too, which takes about 10 minutes. Check-in took 2 minutes, Checkout took 5 seconds, well done. The hotel itself is a bit dated and in my room, the fridge and television had no power running to them, even though they... More

Was this review helpful? Yes 5
ANACPNRT, Guest Relations Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Napoleon_Ultra, Thank you for your review of Crowne Plaza ANA Narita. We sincerely appreciate your comments on our location and breakfast buffet, and thank you for your feedback on the mini bar and television power, which have now both been rectified. We look forward to welcoming you back to Crowne Plaza ANA Narita on your next trip to Japan.... More

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Additional Information about ANA Crowne Plaza Hotel Narita

Also Known As:
Crowne Plaza Narita
Narita Crowne Plaza
Address: 68 Horinouchi, Narita, Chiba Prefecture 286-0107, Japan
Phone Number:
Location: Japan > Kanto > Chiba Prefecture > Narita
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 22 hotels in Narita
Price Range (Based on Average Rates): $$
Hotel Class:4 star — ANA Crowne Plaza Hotel Narita 4*
Official Description (provided by the hotel):
Energise in the Fitness Centre and spa at the ANA Crowne Plaza Narita hotel, 15 minutes by complimentary shuttle bus from Narita Airport. ... more   less 
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