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All 29 Narita hotels

Narita Tobu Hotel Air Port

3.0 of 5 Hotel   |   320-1 Tokko, Narita, Chiba Prefecture 286-0106, Japan
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Ranked #11 of 29 Hotels / Ryokan in Narita
A recent review
3 of 5 stars Reviewed August 6, 2014
SarzieMac Sydney, Australia
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492 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Narita Tobu Hotel Air Port
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Sydney, Australia
Top Contributor
106 reviews 106 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed August 6, 2014

I usually stay at another airport hotel, but booked here when it was fully booked. Firstly it was a nice, large hotel and on the 8th floor I had a peaceful nights sleep. The lobby is impressive and the restaurant does have some good food. Check in time - my reservation printout listed check in as 6.00pm, which I think... More 

Was this review helpful? Yes 1
TobuNarita0476, room division at Narita Tobu Hotel Air Port, responded to this review

Thank you for choosing Narita Tobu Hotel Airport and for your time to give us your review. We are glad to hear that you enjoyed staying with us. We apologize for not to have announced in advance that there is a inspection point to get into Narita airport. We will continue to make every effort to improve our service. We... More 

Baltimore
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed July 31, 2014

My husband and I stayed here one night before our flight to Okinawa. The hotel shuttle picked us up from the airport and just a few minutes later we were checking in (this is the closest hotel to the airport). Check-in was very easy. The desk clerk spoke English and scheduled our shuttle ride to the airport for the next... More 

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TobuNarita0476, room division at Narita Tobu Hotel Air Port, responded to this review

Thank you for choosing Narita Tobu Hotel Airport and for your time to give us your review. It is pleasure for us to hear that you were satisfied with your stay at our hotel. We are most delighted when the guests contact us about their wonderful stay and that always encourages us to try even harder. We will continue to... More 

Nottingham, United Kingdom
Top Contributor
189 reviews 189 reviews
97 hotel reviews
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed July 28, 2014

We stayed in a twin room which was huge by Japanese standards. This large, comfortable hotel has a shuttle bus that runs about every 30 mins. You can email them for a timetable. There is an all inclusive option for a BBQ dinner or other options are available. Breakfast is about 2000 yen & is a large buffet affair. Not... More 

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Florida
Top Contributor
56 reviews 56 reviews
22 hotel reviews
56 helpful votes 56 helpful votes
2 of 5 stars Reviewed July 24, 2014

Not up to Japanese standards. Expected much more. Rooms are like 30 years old without any renovation. Bathroom is just so so, just take a quick shower with closed eyes. Carpet was covered with spots that I guess could anymore be removed. This hotel only works well for you if you are really tired and fall sleep immediately. Shuttle is... More 

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Senior Contributor
47 reviews 47 reviews
31 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 13, 2014

This hotel offers an efficient shuttle bus service from and to the airport. At some hours they only have 1 bus an hour so that's a bit of a wait. Rooms are dated but clean and spacious. The hotel offers a free wifi. As this an airport hotel there is nothing around the hotel, therefore the food in the hotel... More 

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Surrey, England
Senior Contributor
42 reviews 42 reviews
29 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed July 5, 2014

There is very, very little wrong with this hotel and it is only the lack of facilities in the immediate area that stops me rating it as a 5. This hotel represents very good value for money - large room, comfortable bed, decent Internet speed, plenty of hot water and all immaculately clean. The front desk staff were excellent and... More 

Was this review helpful? Yes 1
Shanghai
Contributor
17 reviews 17 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 29, 2014

We picked Tobu hotel for its proximity to Narita Airport and had free shuttle service. I sent an email to the hotel via trip advisor requesting the shuttle service schedule and they were prompt in sending me the schedule the next day. We arrived late in the night in the terminal 1 and it was easy to find the shuttle... More 

Was this review helpful? Yes 1
TobuNarita0476, 宿泊予約 at Narita Tobu Hotel Air Port, responded to this review

Thank you for choosing Narita Tobu Hotel Airport and for your time to give us your review. It is pleasure for us to hear that you were satisfied with your stay at our hotel. We are most delighted when the guests contact us about their wonderful stay and that always encourages us to try even harder. I hope your future... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed June 28, 2014

The shuttle bus service is very terrible. The staffs did not allow me to use the hotel shuttle bus service to Narita train station because I was with group tour. They only allowed me to use the hotel shuttle bus service to airport. The hotel website should clearly states the restrictions of the free hotel shuttle service.

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TobuNarita0476, 宿泊予約 at Narita Tobu Hotel Air Port, responded to this review

Thank you for staying Narita Tobu Hotel Airport and for your time to give us your review. We have free shuttle service to/from Narita train station for all our guests. However, if the group over 10 people we request to split and take separate shuttle, not the same shuttle all together, considering seat availability for other guests. We sincerely apologize... More 

Nishinomiya, Japan
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed June 19, 2014

I always stay here for overnight transit at Narita. Not only is it super close to the airport, but it has a pool for my son to enjoy. The food is mediocre, but the staff are super friendly and helpful. Rooms are a bit larger than typical Japanese hotel rooms, too. While the building is a little old, it is... More 

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Wien
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 14, 2014

It's nothing special, it's old and a bit shabby. It's very big and superficially clean. The staff is very friendly and speaks good English. The airport transfer works perfectly. The rooms (and beds) are very ample. There is a small supermarket in the hotel which is very convient.

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Additional Information about Narita Tobu Hotel Air Port

Address: 320-1 Tokko, Narita, Chiba Prefecture 286-0106, Japan
Phone Number:
Location: Japan > Kanto > Chiba Prefecture > Narita
Price Range (Based on Average Rates): $
Hotel Class:3 star — Narita Tobu Hotel Air Port 3*
Number of rooms: 484
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Also Known As:
Holiday Inn Narita
Narita Holiday Inn

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