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Narita Tobu Hotel Air Port

3.0 of 5
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320-1 Tokko, Narita 286-0106, Chiba Prefecture
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Narita Tobu Hotel Air Port
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Ranked #9 of 30 Hotels / Ryokan in Narita
A recent review
5 of 5 stars reviewed 3 days ago
sandmriley Singapore, Singapore
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580 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (580)
  • Mar-May only
    (165)
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Singapore, Singapore
Level Contributor
44 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We booked this hotel as we had an early flight out of narita airport and wanted to avoid the 2 hour commute from tokyo city. It's only a quick 5 minute shuttle ride from the airport . Check in was very easy and smooth . The staff spoke perfect English and could answer all our questions . Being an airport... More 

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Brisbane, Australia
Level Contributor
26 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Didn't have to pay for the room, as JetStar footed the bill after cancelling a flight. Hotel has a nice garden and gift shop out the front. The interior of the hotel needs a serious update. It looks like it hasn't been touched since the 1980's. Same for the rooms as well. They were spacious and the beds weren't bad... More 

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2 reviews
4 of 5 stars Reviewed 1 week ago

It would be more comfortable to sleep on the ground outside the terminal at Narita than stay here. The staff is wonderful and very helpful. It is no frills and the breakfast buffet was very good. I would stay there again, but the wife would not definitely.

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TobuNarita0476, Reservation at Narita Tobu Hotel Air Port, responded to this review

Thank you for choosing Narita Tobu Hotel Airport and for your time to give us your review. We are glad to hear that you enjoyed staying with us. However, we are very sorry about teh beds. We will continue to make every effort to improve our standard for all our guests to experience the most comfortable stay. We look forward... More 

Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

A good comfortable hotel with no frills. The only down side is the cigarette smell on the smoking floors that is over whelming to say the least. The restaurant is always good and I can recommend this affordable hotel with easy access from the Narita Airport.

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TobuNarita0476, Reservation at Narita Tobu Hotel Air Port, responded to this review

Thank you for choosing Narita Tobu Hotel Airport and for your time to give us your review. We are glad to hear that you enjoyed staying with us. However, we are very sorry for the smoking smell that you encountered during your stay. Our smoking rooms and non-smoking rooms are separated by the floors. We will make sure of smoking... More 

Dededo, Mariana Islands
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We always stay at this hotel on our last leg of our japan vacations. This hotel is conveniently located near the city, airport and aeon shopping mall. They offer free shuttle service to and from airport all day long. Rooms are clean, however, i think they should spend more time cleaning the bathrooms because my bathroom had this real public... More 

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TobuNarita0476, Reservation at Narita Tobu Hotel Air Port, responded to this review

Thank you for staying at Narita Tobu Hotel Airport and for your time to give us your review. We are pleased very much that you always stay with us when you travel in Japan. However, we sincerely apologize for making discomfort to you about bathroom smell. We will make sure the cleaning procedures once again and will carry out thorough... More 

Vijante mundial
Level Contributor
75 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you have to travel the next day is very recommendable to sleep at the airport cause it takes more than an hour to come from Tokyo. The hotel is good, fast check in, clean although needs renovation, good size rooms for Japan standards, and offers complimentary shuttles from and to the terminals. I'd repeat.

Was this review helpful? Yes
TobuNarita0476, Reservation at Narita Tobu Hotel Air Port, responded to this review

Thank you for choosing Narita Tobu Hotel Airport and for your time to give us your review. It is pleasure for us to hear that you were satisfied with your stay at our hotel. We will continue to make every effort to improve our standard for all our guests to experience the most comfortable stay. We look forward to welcoming... More 

Watford,UK
Level Contributor
139 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here because we had an 11am flight on our last day and central Tokyo would not have been convenient. We had a triple room for £52 which was a bargain. The room was clean and functional. A large, impersonal hotel. We did not have any meals. Our journey to the hotel was from Kyoto. Using our JR passes,... More 

Was this review helpful? Yes 1
TobuNarita0476, Reservation at Narita Tobu Hotel Air Port, responded to this review

Thank you for choosing Narita Tobu Hotel Airport and for your time to give us your review. It is pleasure for us to hear that you were satisfied with your stay at our hotel. However, we are very sorry about misinformation for our shuttle schedule. We will continue to do our best to provide pleasant time at our hotel to... More 

Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 27, 2015

Booked this as a day room because our flight home to Australia left late in the evening, and we had to be out of our Tokyo hotel room by 12 pm. This hotel is a little dated but had everything we needed, including a really nice restaurant and a courtesy shuttle bus to Narita Airport. Overall, a very pleasant experience,... More 

Was this review helpful? Yes
TobuNarita0476, Reservation at Narita Tobu Hotel Air Port, responded to this review

Thank you for your review of Narita Tobu Hotel Airport. I am glad to hear that you enjoyed staying with us. We will continue to make every effort to improve our standard for all our guests to experience the most comfortable stay. I hope your future travel plans to Japan will continue to include Narita Tobu Hotel Airport. More 

Level Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 20, 2015

Their dinner and breakfast are top quality for sure. the service is great and you can also go to the nearest shopping mall in the free shuttle. anyway i really like the breakfast because it had great variety. they had a chef making fresh omelettes in specific area. what can i can say Japan did not disappoint me during my... More 

Was this review helpful? Yes
TobuNarita0476, Reservation at Narita Tobu Hotel Air Port, responded to this review

Thank you for staying Narita Tobu Hotel Airport. We are pleased very much to receive your comment that you were satisfied with your stay. We will continue to do our best to provide pleasant time at our hotel to all the guests. We will be looking forward to welcoming you again. More 

Toulouse, France
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 18, 2015

Hello all, I was staying at this hotel, one of the severalk around Narita airport, with the idea in mind that it would be better to checkin a flight to Europe early in the morning to be close to the airport vthan staying at Tokyo, some 2-hours away by car. I choosed this hotel, it was the former Holliday Inn... More 

Was this review helpful? Yes 1
TobuNarita0476, Reservation at Narita Tobu Hotel Air Port, responded to this review

Thank you for choosing Narita Tobu Hotel Airport and for your time to give us your review. It is a pleasure for us to hear that you experienced our convenient location, confortable beds and clean bathroom, however we sincerely apologize for making disconfort to you about airconditioning smell. We will immediately check all air-conditioning works. We will continue to make... More 

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