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Narita Tobu Hotel Air Port

3.0 of 5
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320-1 Tokko, Narita 286-0106, Chiba Prefecture
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1 room 1 guest
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Narita Tobu Hotel Air Port
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595 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
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  • All months
    (595)
  • Mar-May only
    (164)
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New Zealand
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was my first visit to Japan and I was a little anxious, but it turned out that I needn't have been. I arrived at Terminal 2 at 7pm, and simply popped outside to Bus stop 25 where I caught the free shuttle bus to the hotel. I discovered my travel agent had booked the wrong night (on the following... More 

Was this review helpful? Yes 2
TobuNarita0476, Room Reservation at Narita Tobu Hotel Air Port, responded to this review

Thank you for choosing Narita Tobu Hotel Airport and for your time to give us your review. It is pleasure for us to hear that you were satisfied with your stay at our hotel and also you enjoyed visiting Narita city for sightseeing. We will continue to make every effort to improve our standard for all our guests to experience... More 

Level Contributor
59 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My chief issue with the Tobu were the attitudes of the staff - a very glum gentleman at reception, a shuttle bus driver who was very abrupt with confused passengers and slow service when retrieving baggage. The restaurant is dated, and caters mostly to Chinese tourists. It stinks of fried food around this area. It is also mean that the... More 

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Travelers are raving about these Narita hotels

London, England, United Kingdom
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel before our flight back to London. The hotel is old and could do with some modernisation. Rooms are big, free kimonos, basic bathroom, old fashion air con & lots of things nobody would ever use. Buffet in the restaurant & BBQ option on the terrace was overpriced, however the a la carte was reasonable. The... More 

Was this review helpful? Yes
TobuNarita0476, Reservation at Narita Tobu Hotel Air Port, responded to this review

Thank you for choosing Narita Tobu Hotel Airport and for your time to give us your review. We will continue to make every effort to improve our standard for all our guests to experience the most comfortable stay. I hope your future travel plans to Japan will continue to include Narita Tobu Hotel Airport. We will be looking forward to... More 

Northampton, United Kingdom
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stopped herein the West wing for one night before flying back from Narita. Good size room, perfectly clean and with good bathroom. The bed was a little hard for me and my arthritic hip.The hotel also features a small gift shop cum store. The courtesy bus ran to time and was clean and efficient My one gripe was the buffet... More 

Was this review helpful? Yes
TobuNarita0476, Reservation at Narita Tobu Hotel Air Port, responded to this review

Thank you for choosing Narita Tobu Hotel Airport and for your review. It is a pleasure for us to hear that you experienced great night with us, however we are very sorry about the foods. We will continue to do our best to provide pleasant time at our hotel to all the guests. We look forward to serving you again. More 

Singapore, Singapore
Level Contributor
44 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We booked this hotel as we had an early flight out of narita airport and wanted to avoid the 2 hour commute from tokyo city. It's only a quick 5 minute shuttle ride from the airport . Check in was very easy and smooth . The staff spoke perfect English and could answer all our questions . Being an airport... More 

Was this review helpful? Yes 1
TobuNarita0476, Reservation at Narita Tobu Hotel Air Port, responded to this review

Thank you for choosing Narita Tobu Hotel Airport and for your time to give us your review. It is pleasure for us to hear that you were satisfied with your stay at our hotel. We will continue to make every effort to improve our standard for all our guests to experience the most comfortable stay.I hope your future travel plans... More 

Brisbane, Australia
Level Contributor
27 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed July 28, 2015

Didn't have to pay for the room, as JetStar footed the bill after cancelling a flight. Hotel has a nice garden and gift shop out the front. The interior of the hotel needs a serious update. It looks like it hasn't been touched since the 1980's. Same for the rooms as well. They were spacious and the beds weren't bad... More 

Was this review helpful? Yes 1
TobuNarita0476, Reservation at Narita Tobu Hotel Air Port, responded to this review

Thank you for staying at Narita Tobu Hotel Airport and for your time to give us your review. We will continue to make every effort to improve our standard for all our guests to experience the most comfortable stay. I hope your future travel plans to Japan will continue to include Narita Tobu Hotel Airport. We will be looking forward... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 25, 2015

It would be more comfortable to sleep on the ground outside the terminal at Narita than stay here. The staff is wonderful and very helpful. It is no frills and the breakfast buffet was very good. I would stay there again, but the wife would not definitely.

Was this review helpful? Yes
TobuNarita0476, Reservation at Narita Tobu Hotel Air Port, responded to this review

Thank you for choosing Narita Tobu Hotel Airport and for your time to give us your review. We are glad to hear that you enjoyed staying with us. However, we are very sorry about teh beds. We will continue to make every effort to improve our standard for all our guests to experience the most comfortable stay. We look forward... More 

Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed July 22, 2015

A good comfortable hotel with no frills. The only down side is the cigarette smell on the smoking floors that is over whelming to say the least. The restaurant is always good and I can recommend this affordable hotel with easy access from the Narita Airport.

Was this review helpful? Yes
TobuNarita0476, Reservation at Narita Tobu Hotel Air Port, responded to this review

Thank you for choosing Narita Tobu Hotel Airport and for your time to give us your review. We are glad to hear that you enjoyed staying with us. However, we are very sorry for the smoking smell that you encountered during your stay. Our smoking rooms and non-smoking rooms are separated by the floors. We will make sure of smoking... More 

Dededo, Mariana Islands
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 19, 2015

We always stay at this hotel on our last leg of our japan vacations. This hotel is conveniently located near the city, airport and aeon shopping mall. They offer free shuttle service to and from airport all day long. Rooms are clean, however, i think they should spend more time cleaning the bathrooms because my bathroom had this real public... More 

Was this review helpful? Yes 1
TobuNarita0476, Reservation at Narita Tobu Hotel Air Port, responded to this review

Thank you for staying at Narita Tobu Hotel Airport and for your time to give us your review. We are pleased very much that you always stay with us when you travel in Japan. However, we sincerely apologize for making discomfort to you about bathroom smell. We will make sure the cleaning procedures once again and will carry out thorough... More 

Vijante mundial
Level Contributor
78 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed July 10, 2015

If you have to travel the next day is very recommendable to sleep at the airport cause it takes more than an hour to come from Tokyo. The hotel is good, fast check in, clean although needs renovation, good size rooms for Japan standards, and offers complimentary shuttles from and to the terminals. I'd repeat.

Was this review helpful? Yes
TobuNarita0476, Reservation at Narita Tobu Hotel Air Port, responded to this review

Thank you for choosing Narita Tobu Hotel Airport and for your time to give us your review. It is pleasure for us to hear that you were satisfied with your stay at our hotel. We will continue to make every effort to improve our standard for all our guests to experience the most comfortable stay. We look forward to welcoming... More 

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