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All 22 Narita hotels

Narita Tobu Hotel Air Port

3.0 of 5 Hotel   |   320-1 Tokko, Narita, Chiba Prefecture 286-0106, Japan
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Ranked #10 of 22 hotels in Narita
A recent review
3 of 5 stars reviewed 2 weeks ago
bam4d Barcelona, Spain
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461 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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Barcelona, Spain
Top Contributor
65 reviews 65 reviews
33 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel has a good shuttle service and is very close to the airport. The food was very good. The rooms are big with everything you need but the decor needs updating and it could have been a little cleaner. Good price.

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TobuNarita0476, room division at Narita Tobu Hotel Air Port, responded to this review

Thank you for your review of Narita Tobu Hotel Airport. I am glad to hear that you enjoyed staying with us. We will continue to make every effort to improve our standard for all our guests to experience the most comfortable stay. I hope your future travel plans to Japan will continue to include Narita Tobu Hotel Airport. More

Sydney, Australia
Top Contributor
96 reviews 96 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I usually stay at another airport hotel, but booked here when it was fully booked. Firstly it was a nice, large hotel and on the 8th floor I had a peaceful nights sleep. The lobby is impressive and the restaurant does have some good food. Check in time - my reservation printout listed check in as 6.00pm, which I think... More

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TobuNarita0476, room division at Narita Tobu Hotel Air Port, responded to this review

Thank you for choosing Narita Tobu Hotel Airport and for your time to give us your review. We are glad to hear that you enjoyed staying with us. We apologize for not to have announced in advance that there is a inspection point to get into Narita airport. We will continue to make every effort to improve our service. We... More

Baltimore
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I stayed here one night before our flight to Okinawa. The hotel shuttle picked us up from the airport and just a few minutes later we were checking in (this is the closest hotel to the airport). Check-in was very easy. The desk clerk spoke English and scheduled our shuttle ride to the airport for the next... More

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TobuNarita0476, room division at Narita Tobu Hotel Air Port, responded to this review

Thank you for choosing Narita Tobu Hotel Airport and for your time to give us your review. It is pleasure for us to hear that you were satisfied with your stay at our hotel. We are most delighted when the guests contact us about their wonderful stay and that always encourages us to try even harder. We will continue to... More

Nottingham, United Kingdom
Top Contributor
182 reviews 182 reviews
92 hotel reviews
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed in a twin room which was huge by Japanese standards. This large, comfortable hotel has a shuttle bus that runs about every 30 mins. You can email them for a timetable. There is an all inclusive option for a BBQ dinner or other options are available. Breakfast is about 2000 yen & is a large buffet affair. Not... More

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Florida
Top Contributor
54 reviews 54 reviews
21 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed July 24, 2014

Not up to Japanese standards. Expected much more. Rooms are like 30 years old without any renovation. Bathroom is just so so, just take a quick shower with closed eyes. Carpet was covered with spots that I guess could anymore be removed. This hotel only works well for you if you are really tired and fall sleep immediately. Shuttle is... More

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Senior Contributor
37 reviews 37 reviews
27 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 13, 2014

This hotel offers an efficient shuttle bus service from and to the airport. At some hours they only have 1 bus an hour so that's a bit of a wait. Rooms are dated but clean and spacious. The hotel offers a free wifi. As this an airport hotel there is nothing around the hotel, therefore the food in the hotel... More

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Surrey, England
Senior Contributor
36 reviews 36 reviews
26 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed July 5, 2014

There is very, very little wrong with this hotel and it is only the lack of facilities in the immediate area that stops me rating it as a 5. This hotel represents very good value for money - large room, comfortable bed, decent Internet speed, plenty of hot water and all immaculately clean. The front desk staff were excellent and... More

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Shanghai
Contributor
18 reviews 18 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 29, 2014

We picked Tobu hotel for its proximity to Narita Airport and had free shuttle service. I sent an email to the hotel via trip advisor requesting the shuttle service schedule and they were prompt in sending me the schedule the next day. We arrived late in the night in the terminal 1 and it was easy to find the shuttle... More

Was this review helpful? Yes 1
TobuNarita0476, 宿泊予約 at Narita Tobu Hotel Air Port, responded to this review

Thank you for choosing Narita Tobu Hotel Airport and for your time to give us your review. It is pleasure for us to hear that you were satisfied with your stay at our hotel. We are most delighted when the guests contact us about their wonderful stay and that always encourages us to try even harder. I hope your future... More

Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed June 28, 2014

The shuttle bus service is very terrible. The staffs did not allow me to use the hotel shuttle bus service to Narita train station because I was with group tour. They only allowed me to use the hotel shuttle bus service to airport. The hotel website should clearly states the restrictions of the free hotel shuttle service.

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TobuNarita0476, 宿泊予約 at Narita Tobu Hotel Air Port, responded to this review

Thank you for staying Narita Tobu Hotel Airport and for your time to give us your review. We have free shuttle service to/from Narita train station for all our guests. However, if the group over 10 people we request to split and take separate shuttle, not the same shuttle all together, considering seat availability for other guests. We sincerely apologize... More

Nishinomiya, Japan
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed June 19, 2014

I always stay here for overnight transit at Narita. Not only is it super close to the airport, but it has a pool for my son to enjoy. The food is mediocre, but the staff are super friendly and helpful. Rooms are a bit larger than typical Japanese hotel rooms, too. While the building is a little old, it is... More

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Additional Information about Narita Tobu Hotel Air Port

Address: 320-1 Tokko, Narita, Chiba Prefecture 286-0106, Japan
Phone Number:
Location: Japan > Kanto > Chiba Prefecture > Narita
Price Range (Based on Average Rates): $
Hotel Class:3 star — Narita Tobu Hotel Air Port 3*
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Also Known As:
Holiday Inn Narita
Narita Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Holiday Inn Tobu Narita is located just five minutes from Narita International Airport, the gateway to the skies connecting Japan with cities all over the world. It is a cosmopolitan resort hotel with many facilities for the travelers. Located on the first floor is a cheerful coffee shop and tea lounge. Banquet rooms, both large and small, have been created to answer the needs of our guests, from weddings to conferences. In addition, we are able to offer our guests the use of well designed athletic facilities, including an indoor swimming pool, a sauna, and a gymnasium. We make certain that the hospitality at Holiday Inn Tobu Narita is of the highest quality. Have a wonderful stay at our hotel, which promises you the best hotel service in Narita. ... more   less 
Number of rooms
484

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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