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New Otani Makuhari Hotel

2-120-3 Hibino Mihama-ku, Chiba 261-0021, Chiba Prefecture
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1 room 1 guest
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New Otani Makuhari Hotel
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285 Reviews from our TripAdvisor Community

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Traveler rating
    74
    140
    55
    12
    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (285)
  • Mar-May only
    (76)
  • Jun-Aug only
    (84)
  • Sep-Nov only
    (74)
  • Dec-Feb only
    (51)
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Tokyo, Japan
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Wow.... The best description for this place! We played tennis, hung out around the pool and enjoyed breakfast in the restaurant, dinner via room service and the bar on the 24th floor - overlooking the ocean with views right up and down the coastline! The staff at the reception and concierge are fantastic, as well as the staff around the... More 

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Meerssen, The Netherlands
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 19, 2015

Big hotel, 4 stars, room with good beds, windows cannot be opened, wireless is fine, staff speaks badly english, close to a train station, restaurants are in walking distance, breakfast is reasonable.

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HNOMKH, 広報担当マネージャー at New Otani Makuhari Hotel, responded to this review

Dear Mr.438harrys: Thank you very much for your staying at Hotel New Otani Makuhari   and your comment on the hotel. We will make more efforts to improve your satisfaction including that our staff speaks English well. We are looking forward to seeing you again in the future. Thank you very much. Yours sincerely, Hotel New Otani Makuhari More 

Kuala Lumpur, Malaysia
Level Contributor
73 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
4 of 5 stars Reviewed June 17, 2015

As usual Japanese hotel is clean nice with a superb service. This is the same. Very near to the Makuhari Messe which is The Exhibition Centre. They even have a direct walkaway from hotel to that centre. Shopping? Well this is not the place. It may have Aeon and Mitsui Oulet Mall but we have it also in our country.... More 

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San Francisco, California
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 3, 2015

By all means an elegant hotel! Spacious rooms with elegant and comfortable furnishing. Room Service excellent and available any time I asked for. I loved the dinnerware, porcelain from Noritake. Excellent breakfast, Oriental or western. Tea time at the Lobby area very pleasant. A wonderful experienced

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HNOMKH, 広報担当マネージャー at New Otani Makuhari Hotel, responded to this review

Dear Ms.Athina Z Thank you very much for your staying at Hotel New Otani Makuhari and your comment. We are pleased to have received your comment which you had a wonderful experience. We will make more efforts to improve the satisfaction and are looking forward to seeing you again in the future. Thank you very much. Sincerely yours, Hotel New... More 

Huntsville, Alabama
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 31, 2015

Very nice business hotel, great views of Tokyo Bay. Watched Red Bull air race from rooms overlooking the bay. Fine breakfast buffet. Helpful staff spoke English well. Adjacent to international conference center connected with overhead walkway. Walking distance to outlet shops.

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HNOMKH, 広報担当マネージャー at New Otani Makuhari Hotel, responded to this review

Dear MarriedinMaui2014: Thank you very much for your staying at Hotel New Otani Makuhari during Red Bull air race and your comment regarding our hotel. We are very glad to have received your comment which encourages us. We will make more efforts to improve the service. We hope you had good memories in Japan and are looking forward to seeing... More 

Berlin, Germany
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 29, 2015

Very nice and friendly staff, great service, quite small rooms, but very well equipped. Good information about local tours to other cities, Disney Resort trips and shopping tours, sightseeing spots and so on. Thank you very much for this great stay.

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HNOMKH, 広報担当マネージャー at New Otani Makuhari Hotel, responded to this review

Dear vouvray 86: Thank you very much for your staying at Hotel New Otani Makuhari and your comment regarding your stay at the hotel. We are very glad to have received your comment which encourages us. We will make more efforts to improve the service. We hope you had good memories in Japan and are looking forward to seeing you... More 

Thomasville, Georgia
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 29, 2015 via mobile

If you are going to a convention at the Messe, definitely check out rates at the New Otani. They have a member system that actually had hotels in Guam and Hawaii as well, but the Makuhari was by far the best of them. Excellent views and an amazing room. The staff was extremely friendly and courteous. I believe the walk... More 

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HNOMKH, 広報担当マネージャー at New Otani Makuhari Hotel, responded to this review

Dear Mr.Martin: Thank you very much for your staying at Hotel New Otani Makuhari   the other day. We are delighted to have received your comment which praises and encourages us. Our hotel is located at the next to Makuhari convention halls, as you mentioned,so it's very convenient. We will make more efforts to improve your satisfaction. We are looking... More 

Hanau, Germany
Level Contributor
71 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed May 27, 2015

We were attending the Technofrontier that's why we choose this hotel. It's very convenient (just cross the street) to the Makuhari Messe ground. The rooms are nice and clean (a bit worn out). Breakfast is good with a big variety. Close by you have some malls with a lot of restaurants.

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Mount Dandenong, Australia
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 22, 2015

I have to tell you that this is only the second time in nearly 10 years that I have stayed in a New Otani Hotel so readers should consider the comments of those who use this chain more frequently. The main reason I don't use this chain is the price, it's a little beyond my usual travel budget. The first... More 

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Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 8, 2015

i came here to watch a concert at makuhari messe. the hotel had really good view and huge bathroom. the amenities were good too. very close to train station and expo. i had difficulties finding my way back at night from the second floor connector I left my items in the room and they cannot be found anymore. however, Baba... More 

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