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New Otani Makuhari Hotel

2-120-3 Hibino Mihama-ku, Chiba 261-0021, Chiba Prefecture
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New Otani Makuhari Hotel
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New Otani Makuhari Hotel
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269 Reviews from our TripAdvisor Community

Traveler rating
    67
    133
    53
    12
    4
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64
28
26
104
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Huntsville, Alabama
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very nice business hotel, great views of Tokyo Bay. Watched Red Bull air race from rooms overlooking the bay. Fine breakfast buffet. Helpful staff spoke English well. Adjacent to international conference center connected with overhead walkway. Walking distance to outlet shops.

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Berlin, Germany
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Very nice and friendly staff, great service, quite small rooms, but very well equipped. Good information about local tours to other cities, Disney Resort trips and shopping tours, sightseeing spots and so on. Thank you very much for this great stay.

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Thomasville, Georgia
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

If you are going to a convention at the Messe, definitely check out rates at the New Otani. They have a member system that actually had hotels in Guam and Hawaii as well, but the Makuhari was by far the best of them. Excellent views and an amazing room. The staff was extremely friendly and courteous. I believe the walk... More 

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Hanau, Germany
Top Contributor
71 reviews 71 reviews
50 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

We were attending the Technofrontier that's why we choose this hotel. It's very convenient (just cross the street) to the Makuhari Messe ground. The rooms are nice and clean (a bit worn out). Breakfast is good with a big variety. Close by you have some malls with a lot of restaurants.

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Mount Dandenong, Australia
Contributor
14 reviews 14 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I have to tell you that this is only the second time in nearly 10 years that I have stayed in a New Otani Hotel so readers should consider the comments of those who use this chain more frequently. The main reason I don't use this chain is the price, it's a little beyond my usual travel budget. The first... More 

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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

i came here to watch a concert at makuhari messe. the hotel had really good view and huge bathroom. the amenities were good too. very close to train station and expo. i had difficulties finding my way back at night from the second floor connector I left my items in the room and they cannot be found anymore. however, Baba... More 

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Dallas, Texas
Contributor
14 reviews 14 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 27, 2015

I stayed at this property for 6 nights during the Foodex show at the Makuhari Messe. This hotel had the perfect location as there is a covered walkway that connects it to the convention only 5 minutes walk so it is very convenient, close to the train station as well so it is about 35 minutes in train to Tokyo... More 

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HNOMKH, 広報担当マネージャー at New Otani Makuhari Hotel, responded to this review

Dear naty 933: Thank you very much for your staying at Hotel New Otani Makuhari   during the Foodex show and your message. We have the sports facilities of exclusive membership club and guests staying at the hotel are able to use the gym by paying the fee. We were very sorry for the inconvenience of the operation time limited.... More 

San Francisco, California
Top Contributor
69 reviews 69 reviews
35 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed March 17, 2015

This is a very good hootel and the best one in Makuhari. Very convenient the the Makuhari exhibition halls but a long way to Tokyo. It is convenient to Narita airport. The hotel is comfortable and has good restaurants. The staff is very friendly.

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Quezon City, Philippines
Top Contributor
69 reviews 69 reviews
31 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed March 12, 2015

We stayed at this property for 5 nights during the Foodex show at the Makuhari Messe. This hotel had the perfect location as there is a covered walkway that connects it to the Messe. There is a Keio bus that takes one from Narita to the hotel at only JPY 900. Should one wish to go to Disneyland or Disney... More 

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HNOMKH, 広報担当マネージャー at New Otani Makuhari Hotel, responded to this review

Dear Ms.QCMotherD Thank you very much for your staying at Hotel New Otani Makuhari   during the Foodex show and your message. We are very glad to have received your message and it encourages us. We will make more efforts to improve the hotel service in order that you can stay more comfortably. We are looking forward to seeing you... More 

california
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed March 5, 2015

This hotel is fine for those who attend events at the Makuhari Messe. Not a value but if you are on your feet all day for an exposition, it is nice to drag back to the nearby hotel. What bothers me: the cost of 5,800 Yen ($48) to use the exercise facility. Most budget hotels include this service. Tip: go... More 

Was this review helpful? Yes 2
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