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All 44 Chiba hotels

New Otani Makuhari Hotel

4.0 of 5 Hotel   |   2-120-3 Hibino Mihama-ku, Chiba 261-0021, Chiba Prefecture (Kaihin Makuhari Station)
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New Otani Makuhari Hotel
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Ranked #6 of 44 Hotels / Ryokan in Chiba
A recent review
4 of 5 stars reviewed 1 week ago
Ma M Munich, Germany
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251 reviews from our community

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    49
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    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Munich, Germany
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

++Nice, clean and spacious room +good breakfast with a lot of choice + Near to Makuhari station and messe + many restaurants nearby + English newspaper every morning at the door -- Wifi costs extra -- gym costs extra

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Top Contributor
134 reviews 134 reviews
30 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed January 26, 2015

I stayed here many times because of my work. The area has grown a lot. The hotel it self is ok, very small room and a bit out of date. The staff is very friendly, but that's normal in japan, you get a good service everywhere in japan. The hotel is close to everything, mall restaurants, cafe and even the... More 

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London
Senior Contributor
32 reviews 32 reviews
25 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed November 26, 2014

Annual stay for a conference and I can confirm that nothing much has changed from my previous review: Tired and Complacent http://www.tripadvisor.co.uk/ShowUserReviews-g298158-d301297-r152053043-New_Otani_Makuhari_Hotel-Chiba_Chiba_Prefecture_Kanto.html#CHECK_RATES_CONT No refurbs anywhere (after it already looked run down 6 years ago). One small improvement - they now have WiFi and charge for the use of two devices within the fee - previously it was per device. It's... More 

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1 review
2 of 5 stars Reviewed November 19, 2014 via mobile

this is the worst and most expensive hotel in the makuhari messe area. There is no free wifi and the overall service of the staff sucks. Atleast have fluent English speaking receptionist who can understand foreign visitors.

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Houston, Texas
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 18, 2014

The Makuhari New Orani us conveniently located for those attending conferences in the Makuhari Messe Conference Center. It accesses the conference center over a short crosswalk. As a recent guest of the organizers of a professional society, I was given a suite (room numbers xx10) and this room had a sitting area with a large executive desk, very comfortable king-sized... More 

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Arlington, Virginia
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 16, 2014

If Hotels near Narita are not available, this is an excellent choice. First, the Airport Bus will get you to the Hotel in 50 min for 900 Yen ($9). Go to the bus counter at Narita...they speak English and will direct you. Previous reviewers were either unaware of the bus or made no effort and thus foolishly paid for a... More 

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Contributor
11 reviews 11 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 11, 2014

The Hotel is very nice but everything is very old,the rooms are very small but clean except for the carpets,they have spots and look like they have been her since ages . The staff is very nice and helpful. If you want to go to the gym you have too pay an extra 10800 Yen to get in,😠 !! I... More 

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Vancouver, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed October 2, 2014

This is a hotel to avoid. In fact you may have to avoid it due to the difficulty of getting here. For an area billing itself as “international exhibition and conference site” the connections to Narita are abysmal, unless you’re into $200 taxi rides. It isn’t worth the trouble. The hotel has small rooms, not very clean; charges $10/day for... More 

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HNOMKH, 広報担当マネージャー at New Otani Makuhari Hotel, responded to this review

Thank you very much for your staying at Hotel New Otani Makuhari. We were very sorry for the inconvenience you felt for our services, employees and facilities. We appreciate your candid comment and will certainly make good use of it so as to improve the quality of our services and improve customer satisfaction. However, with all due respect, we would... More 

Kuala Lumpur, Malaysia
Top Contributor
109 reviews 109 reviews
70 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed October 1, 2014

PROs - Value for money - Excellent service - Breakfast quality is good - Few minutes walk to Kaihim makuhari JR train station - Few minutes walk to restaurants and shopping area in Kaihim Makuhari and Convention Centre etc. CONs - 40+ minutes train ride to down town Tokyo - No gym available in house - During high peak/summer months;... More 

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HNOMKH, 広報担当マネージャー at New Otani Makuhari Hotel, responded to this review

Thank you very much for staying at Hotel New Otani Makuhari. We are very glad to have received your precious and candid comment on our services. We are sorry for the inconvenience you felt for the absence of non-membership gym as well as restaurant segregation for business guests. Although we have a gym it is a membership club and non-member... More 

Contributor
18 reviews 18 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 30, 2014

Went to the Tokyo Games Expo at Chibi in September 2014 and stayed at the New Otaini, The room was very spacious with two double beds, sofa and writing desk, lovely clean bathroom. Excellent selection of restaurants within the hotel, only down side, no free wifi. Close walk to the Expo halls and also the Outlet shopping mall, the local... More 

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Additional Information about New Otani Makuhari Hotel

Address: 2-120-3 Hibino Mihama-ku, Chiba 261-0021, Chiba Prefecture
Location: Japan > Kanto > Chiba Prefecture > Chiba > Kaihin Makuhari Station
Price Range (Based on Average Rates): $
Hotel Class:4 star — New Otani Makuhari Hotel 4*
Number of rooms: 418
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Also Known As:
New Otani Makuhari Chiba
Hotel New Otani Makuhari
Hotel Style:
#1 Spa Hotel in Chiba

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