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All 44 Chiba hotels

New Otani Makuhari Hotel

4.0 of 5 Hotel   |   2-120-3 Hibino Mihama-ku, Chiba 261-0021, Chiba Prefecture (Kaihin Makuhari Station)
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New Otani Makuhari Hotel
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Ranked #8 of 44 Hotels / Ryokan in Chiba
4.0 of 5 stars 241 Reviews
A recent review
4 of 5 stars Reviewed October 18, 2014
MEKW1 Houston, Texas
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241 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
27 reviews 27 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Annual stay for a conference and I can confirm that nothing much has changed from my previous review: Tired and Complacent http://www.tripadvisor.co.uk/ShowUserReviews-g298158-d301297-r152053043-New_Otani_Makuhari_Hotel-Chiba_Chiba_Prefecture_Kanto.html#CHECK_RATES_CONT No refurbs anywhere (after it already looked run down 6 years ago). One small improvement - they now have WiFi and charge for the use of two devices within the fee - previously it was per device. It's... More 

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1 review
2 of 5 stars Reviewed November 19, 2014 via mobile

this is the worst and most expensive hotel in the makuhari messe area. There is no free wifi and the overall service of the staff sucks. Atleast have fluent English speaking receptionist who can understand foreign visitors.

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Houston, Texas
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 18, 2014

The Makuhari New Orani us conveniently located for those attending conferences in the Makuhari Messe Conference Center. It accesses the conference center over a short crosswalk. As a recent guest of the organizers of a professional society, I was given a suite (room numbers xx10) and this room had a sitting area with a large executive desk, very comfortable king-sized... More 

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Arlington, Virginia
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 16, 2014

If Hotels near Narita are not available, this is an excellent choice. First, the Airport Bus will get you to the Hotel in 50 min for 900 Yen ($9). Go to the bus counter at Narita...they speak English and will direct you. Previous reviewers were either unaware of the bus or made no effort and thus foolishly paid for a... More 

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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 11, 2014

The Hotel is very nice but everything is very old,the rooms are very small but clean except for the carpets,they have spots and look like they have been her since ages . The staff is very nice and helpful. If you want to go to the gym you have too pay an extra 10800 Yen to get in,😠 !! I... More 

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Vancouver, Canada
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 2, 2014

This is a hotel to avoid. In fact you may have to avoid it due to the difficulty of getting here. For an area billing itself as “international exhibition and conference site” the connections to Narita are abysmal, unless you’re into $200 taxi rides. It isn’t worth the trouble. The hotel has small rooms, not very clean; charges $10/day for... More 

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Kuala Lumpur, Malaysia
Top Contributor
96 reviews 96 reviews
67 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed October 1, 2014

PROs - Value for money - Excellent service - Breakfast quality is good - Few minutes walk to Kaihim makuhari JR train station - Few minutes walk to restaurants and shopping area in Kaihim Makuhari and Convention Centre etc. CONs - 40+ minutes train ride to down town Tokyo - No gym available in house - During high peak/summer months;... More 

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17 reviews 17 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 30, 2014

Went to the Tokyo Games Expo at Chibi in September 2014 and stayed at the New Otaini, The room was very spacious with two double beds, sofa and writing desk, lovely clean bathroom. Excellent selection of restaurants within the hotel, only down side, no free wifi. Close walk to the Expo halls and also the Outlet shopping mall, the local... More 

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Senior Contributor
22 reviews 22 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 11, 2014

Stayed here for almost a week for a certain program. The hotel staffs are courteous, polite, and kind. Every morning, they will greet you with a big smile. Breakfast offers various choices from their scrambled egg down to their fruits. Their coffee is also exceptional! Rooms are spacious and beds are clean and tidy. Toilet and bath is also clean... More 

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HNOMKH, 広報担当マネージャー at New Otani Makuhari Hotel, responded to this review

Dear Guzzvaughn Thank you very much for your staying at Hotel New Otani Makuhari.  We are very glad to have received your message which encourages us. We will make more efforts to improve the service. We look forward to seeing you again in the future. Thank you very much. Kind regards Hotel New Otani Makuhari Sales Promotion & Marketing More 

Cambridge, Massachusetts
15 reviews 15 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 10, 2014

The New Otani was quite nice and modern. Great views of Tokyo Bay and the convention center area. The restaurants in the hotel were fine. We attended a wedding and the facilities and food were excellent. Quite memorable!

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Additional Information about New Otani Makuhari Hotel

Address: 2-120-3 Hibino Mihama-ku, Chiba 261-0021, Chiba Prefecture
Location: Japan > Kanto > Chiba Prefecture > Chiba > Kaihin Makuhari Station
Price Range (Based on Average Rates): $
Hotel Class:4 star — New Otani Makuhari Hotel 4*
Number of rooms: 418
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Also Known As:
New Otani Makuhari Chiba
Hotel New Otani Makuhari
Hotel Style:
#1 Spa Hotel in Chiba

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