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ANA Crowne Plaza Wakkanai

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1-2-2 Kaiun, Wakkanai 097-0023, Hokkaido (Formerly ANA Hotel Wakkanai)
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ANA Crowne Plaza Wakkanai
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ANA Crowne Plaza Wakkanai
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178 Reviews from our TripAdvisor Community

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Traveler rating
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    98
    28
    7
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
  • All months
    (178)
  • Mar-May only
    (46)
  • Jun-Aug only
    (59)
  • Sep-Nov only
    (44)
  • Dec-Feb only
    (29)
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Hong Kong
Level Contributor
140 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a good international hotel in Wakkanai, but don't expect it as a deluxe 5 star hotel. Nevertheless, its location is great. Just 5 minutes walk to JR station. 10-15 minutes walk to the Ferry Terminal for island hopping. Less than 10 minutes walk, a number of restaurants could be found. Rooms are well maintained and free wifi did... More 

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penang
Level Contributor
41 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a Great time as the following meets a common guest requirement... Check in is prompt Simple English spoken by reception Room is big around 25ms Toilet spotless clean and full amenities Location is easy to find but not many eateries around TV channel is mostly Japanese Staff help us with the local surroundings and retune our GPS to... More 

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London
Level Contributor
312 reviews
150 hotel reviews
common_n_hotel_reviews_1bd8 210 helpful votes
3 of 5 stars Reviewed 3 weeks ago

A rather incongruous hotel in Japan's far north...obviously built to bolster the economy in the 1990's and now catering to tour groups. Very good value for money. We had a huge room overlooking the ocean, but we could not quite see Russia. Our only issue was food. They had a nice lunch buffet at a reasonable price, but dinner is... More 

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IHGCare, Guest Relations Manager at ANA Crowne Plaza Wakkanai, responded to this review

Dear UKbanker33, Thank you for taking the time to share your experience from your recent stay with us. We are glad to know that you appreciated the condition of your room. However, we regret that we were not able to meet your expectations with regards to our restaurant services. Rest assured that this will be shared with our management to... More 

Kamisu, Japan
Level Contributor
72 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just 2-3min walk from JR Wakkanai station, it faces to the harbor. Good view if assigned to ocean view. Room was enough spacious and nicely clean. Parking is free, their lunch option was really nice, quite high cost performance. No swimming pool in the hotel, but public pool is just adjacent, those who like exercise may go there. Very much... More 

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Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 28, 2015

Nobody can speak english here !! Even the basic conversation.... !! That's not the standart of IHG... Front desk also cannot help with english... ! Room was so smelly, i know that i had wrong while making reservation into smoking room, but this is worse.... Air Condition also not cool.... And again all ruined because no one can speak english... More 

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IHGCare, Guest Relations Manager at ANA Crowne Plaza Wakkanai, responded to this review

Dear abhimantra, Thank you for taking the time to review our property. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It seems that we were not able to execute an exemplary hotel stay experience due to language barrier and unpleasant... More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 14, 2015

Perhaps I had been very pampered by the service of other hotels throughout Japan (I've stayed in 15 so far in Hokkaido) but this is the first ever hotel that I've been to that no one comes help you with unloading luggage. My car was stopped right in the front entrance of the hotel and the hotel staff inside saw... More 

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IHGCare, Guest Relations Manager at ANA Crowne Plaza Wakkanai, responded to this review

Dear Glee73, Thank you for your stay and for leaving a review. It is unfortunate that your check-in experience prevented you from enjoying your time at our hotel. We would like to look into this further, thus we sent you a private message to help us get additional information regarding this event. Again, thank you for your feedback and we... More 

Kawasaki, Japan
Level Contributor
71 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed October 2, 2014

We stayed at the ANA Crowne Plaza Wakkanai for one night after returning from Rebun Island. The location is ideal, situated close to the ferry terminal, JR Wakkanai Station, and a Toyota Rent-a-Car office. If you are able to read Japanese, you can find better rates on the hotel's Japanese website than you can through English-language booking channels. Additionally, the... More 

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Vancouver, Canada
Level Contributor
104 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed August 26, 2014

Yes - it looks dated, but relax, this is a great place to support your journey in Northern Hokkaido - located on the water, attached to a small park, next door to leisure centre including pool, a few minutes walk to places to eat (chose to not eat at the hotel), across the street from train station and close to... More 

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Hong Kong, China
Level Contributor
66 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed August 12, 2014

I stay there for one night after the Rebun Island. Walking distance to JR Station, pier, even for car rental companies. Hotel room is clean, big (compare with the hotel in Japan), internet is free, and fast. Hotel is 5 mins walk to JR station, u can find the supermarket, restaurants there, its very convenience. Staff can speak some English,... More 

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Tokyo, Japan
Level Contributor
125 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
5 of 5 stars Reviewed May 5, 2014

For only 15,000 IHG Club membership points, it offers Royal Suite Room (something that wasn't offered when the hotel was ANA hotel "without Crowne Plaza" brand). So, I stayed at a Royal Suite Room, 1103, for "only" 15,000 points - and the result was excellent - what an excellent bargain! Interior Decor: Crowne Plaza standard style: calm, elegant and luxurious.... More 

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