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ANA Crowne Plaza Wakkanai

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1-2-2 Kaiun, Wakkanai 097-0023, Hokkaido (Formerly ANA Hotel Wakkanai)
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ANA Crowne Plaza Wakkanai
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171 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London
Top Contributor
290 reviews 290 reviews
139 hotel reviews
201 helpful votes 201 helpful votes
3 of 5 stars Reviewed today NEW

A rather incongruous hotel in Japan's far north...obviously built to bolster the economy in the 1990's and now catering to tour groups. Very good value for money. We had a huge room overlooking the ocean, but we could not quite see Russia. Our only issue was food. They had a nice lunch buffet at a reasonable price, but dinner is... More 

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Kamisu, Japan
Top Contributor
63 reviews 63 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Just 2-3min walk from JR Wakkanai station, it faces to the harbor. Good view if assigned to ocean view. Room was enough spacious and nicely clean. Parking is free, their lunch option was really nice, quite high cost performance. No swimming pool in the hotel, but public pool is just adjacent, those who like exercise may go there. Very much... More 

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 28, 2015

Nobody can speak english here !! Even the basic conversation.... !! That's not the standart of IHG... Front desk also cannot help with english... ! Room was so smelly, i know that i had wrong while making reservation into smoking room, but this is worse.... Air Condition also not cool.... And again all ruined because no one can speak english... More 

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IHGCare, Guest Relations Manager at ANA Crowne Plaza Wakkanai, responded to this review

Dear abhimantra, Thank you for taking the time to review our property. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It seems that we were not able to execute an exemplary hotel stay experience due to language barrier and unpleasant... More 

Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 14, 2015

Perhaps I had been very pampered by the service of other hotels throughout Japan (I've stayed in 15 so far in Hokkaido) but this is the first ever hotel that I've been to that no one comes help you with unloading luggage. My car was stopped right in the front entrance of the hotel and the hotel staff inside saw... More 

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IHGCare, Guest Relations Manager at ANA Crowne Plaza Wakkanai, responded to this review

Dear Glee73, Thank you for your stay and for leaving a review. It is unfortunate that your check-in experience prevented you from enjoying your time at our hotel. We would like to look into this further, thus we sent you a private message to help us get additional information regarding this event. Again, thank you for your feedback and we... More 

Kawasaki, Japan
Top Contributor
57 reviews 57 reviews
50 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed October 2, 2014

We stayed at the ANA Crowne Plaza Wakkanai for one night after returning from Rebun Island. The location is ideal, situated close to the ferry terminal, JR Wakkanai Station, and a Toyota Rent-a-Car office. If you are able to read Japanese, you can find better rates on the hotel's Japanese website than you can through English-language booking channels. Additionally, the... More 

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Vancouver, Canada
Top Contributor
104 reviews 104 reviews
27 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed August 26, 2014

Yes - it looks dated, but relax, this is a great place to support your journey in Northern Hokkaido - located on the water, attached to a small park, next door to leisure centre including pool, a few minutes walk to places to eat (chose to not eat at the hotel), across the street from train station and close to... More 

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Hong Kong, China
Top Contributor
66 reviews 66 reviews
65 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed August 12, 2014

I stay there for one night after the Rebun Island. Walking distance to JR Station, pier, even for car rental companies. Hotel room is clean, big (compare with the hotel in Japan), internet is free, and fast. Hotel is 5 mins walk to JR station, u can find the supermarket, restaurants there, its very convenience. Staff can speak some English,... More 

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Tokyo, Japan
Top Contributor
125 reviews 125 reviews
94 hotel reviews
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed May 5, 2014

For only 15,000 IHG Club membership points, it offers Royal Suite Room (something that wasn't offered when the hotel was ANA hotel "without Crowne Plaza" brand). So, I stayed at a Royal Suite Room, 1103, for "only" 15,000 points - and the result was excellent - what an excellent bargain! Interior Decor: Crowne Plaza standard style: calm, elegant and luxurious.... More 

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Singapore, Singapore
Top Contributor
60 reviews 60 reviews
36 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed July 10, 2013

This is a nice business hotel in the most northern city in Japan. The hotel cannot be faulted, the rooms are clean and big. It comes with the usual amenities. The only thing that I did not like about the room is that they do not have CNN or any international news stations. Wifi is available in the Lobby for... More 

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Pretoria, South Africa
Top Contributor
115 reviews 115 reviews
76 hotel reviews
113 helpful votes 113 helpful votes
3 of 5 stars Reviewed April 16, 2012

When I walked into this hotel, a quick 3 minute walk from the station, I felt like I had stepped back in time to the good ol' 80's The colours and decor all reminded me of Dynasty, for those of you who remember the TV series. The decor is extremely dated, with pastel colours and light wood. The place is... More 

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