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Travelers' Choice award winner
2-685 Asarigawaonsen, Otaru 047-0154, Hokkaido
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Ranked #7 of 20 Hotels / Ryokan in Otaru
A recent review
5 of 5 stars reviewed 3 days ago
BO YEOUN J Seoul, South Korea
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55 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
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Seoul, South Korea
13 reviews 13 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I have visited Japan and Onsen several times, but this hotel(Onsen) is my best hotel ever. The overall atmospere of this place is very quiet and relaxing. Room condition was perfect including bedding. It has a little bit small but nice public bath.(Luckily, I could use it alone..) The kaiseki cuisine was also good. All inclusive bar was also very... More 

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Singapore, Singapore
Top Contributor
71 reviews 71 reviews
65 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed January 29, 2015

Stayed for 1 night in late December. Extremely satisfied with the stay. Room is spacious and cosy with Japanese decor. Free in room mini bar is good with many cans of Sapporo beer and 2 cans of sparkling wine. Loved the onsen. And the food! The kaseiki dinner is delicious and there are so many courses. Service in this hotel... More 

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4 reviews 4 reviews
5 of 5 stars Reviewed August 23, 2014

Quite an excellent mixture of authentic Japanese "onsen" - hotspring experience and improved / modern services, including all inclusive beverage offer and "bed" room. It has quite a nice public bath which has a nice view of the yard/river/hill. Private bath is small in the room which I didn't use. Foods are served in a dedicated dinig room where service... More 

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Kuala Lumpur
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 8, 2013

I read different reviews on this place but decided to give it a try. Otaru is a 30mins+ train ride from Sapporo and it is very coastal and more romantic place of hokkaido. This is the second time i am here so did not really do much tourist thing but just find a nice onsen place to relax. Kuramure, i... More 

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Bangkok, Thailand
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 2, 2013 via mobile

So where do I begin.. We had the garden view room that looked out to Japanese Garden. There is a natural stream running behind the garden therefore when you open the window, you will hear such a serene sound of water. OK, so the rooms may be claustophobic as the windows are only half way up the ceiling, and the... More 

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5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 27, 2013 via mobile

We stayed at a so called garden view room which view was looking at a wall 4 feet away from the window. The bedroom has 2 very very small square windows near to the ceiling with no curtains. The sun came in at 4am and it was quite a nuisance. The hotel seeves mediocre quality food, the cooked fish and... More 

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Top Contributor
94 reviews 94 reviews
30 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed April 26, 2013

For some reason, Hokkaido has always been on my bucket list. Not for skiing or anything per se, just always wanted to go. My wife and I took our children (9 & 11 years) on a trip around Japan. I really didn't know what part of Hokkaido to visit... we wanted something relaxing after Tokyo, Kyoto, and Hiroshima - and... More 

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Senior Contributor
37 reviews 37 reviews
32 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed March 7, 2012

I stayed two nights at Kuramure this past January, and had wished that I've spent a few more nights. The hotel doesn't have many English proficient staff, so reservation was done through e-mail. When I called up the hotel to inquire airport transfer info and other questions, they have always asked me to send e-mail instead, but very fast in... More 

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Melbourne, Australia
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed October 22, 2011

While Kuramure's website is sleek, it's not very detailed so I didn't really know what to expect. At 260,000 yen (minimum!) per person, per night, you'd expect a hotel to be pretty luxurious. I'm happy to report, although I expected it to be totally different, that the place didn't disappoint. I didn't pay much attention to its location but on... More 

Was this review helpful? Yes 1
Melbourne, Australia
Top Contributor
93 reviews 93 reviews
38 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed October 5, 2011

You can tell a hotel is going for the "designer" edge when it doesn't have a sign out the front. Only after several minutes did we realise we had reached our destination. On the inside, almost all of the windows are below waist-level, which is another designer feature that just ends up being annoying. When you first arrive, green tea... More 

Was this review helpful? Yes 5
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