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All 15 Otaru hotels

Grand Park Otaru

4.0 of 5 Hotel   |   11-3 Chikko, Otaru, Hokkaido 047-0008, Japan
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89%
Ranked #4 of 15 hotels in Otaru
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
Arthura33 Singaporean in Shanghai
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307 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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Singaporean in Shanghai
Contributor
17 reviews 17 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed for 2 nights this May. Good hotel to stay in as they were ample parking in the basement and easy to access while in Otaru. The views were great and must be spectacular in winter. There a big mall connected to it but we did not visit as we spend most of the time around the beautiful town. Aging... More

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Asia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A hotel that can serve your general needs well - reasonably luxurious, next to a shopping mall, 5 mins drive from central area, well proportioned rooms. Breakfast buffet spread was reasonably good. I had the ocean view which overlooked the marina and breakwater. It was not bad but not exceptional. Paying a small premium for it is reasonable. The only... More

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singapore
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed July 19, 2014

Okay, let me qualify the above title by saying that as a Singaporean, one of the things that make us very happy while on holiday is to be near a large modern shopping mall with lots of food options. Another thing that makes us very happy is to also find a large modern supermarket within walking distance. Based on just... More

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Robin3111, Front Office at Grand Park Otaru, responded to this review

Dear Ms.lagoontan Thank you for stayed with us. We are very glad to hear that you enjoyed your stay. We hope...It was also wonderful memories for your children. We are looking forward to see you and your family again! More

Seremban, Malaysia
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed July 10, 2014

This is a very convenient yet comfortable. Next to Aeon, It's connected to Aeon and Aeon Cinema. Service is good, room is spacious, bathroom considered big in Japan. 5 mins drives to Otaru Canal and sushi street.

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Robin3111, Front Office at Grand Park Otaru, responded to this review

Dear Mr. chungling Thank you for stayed with us. We are glad to hear that you enjoyed your stay. Did you try to some sushi restaurants on the SUSHI STREET? There are a lot of sushi restaurants on the street. Please come back to try to the other sushi restaurant! We are looking forward to see you again. More

Georgetown, Malaysia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 3, 2014

Comfortable and spacious with excellent view of the Otaru marina. It is located next to a shopping centre. Very convenient for shopping and dining. Also within walking distance to a JR station if you don't drive. Reasonably rates as well. I chose a package without meal plans as there are plenty of eating places to explore in Otaru.

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Robin3111, Front Office at Grand Park Otaru, responded to this review

Thank you for stayed with us. We are glad to hear that you enjoyed your stay. As you write, our hotel located in next to shopping mall. It’s really convenience for our customer. Next time, please try our hotel Dinning. We are looking forward to see you again. More

Hongkong
Contributor
19 reviews 19 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 30, 2014

we stayed at deluxe sea view suite (as we booked on line directly through hotel website, and had a promotional upgrade). the view was lovely, right facing the ocean, room was clean, tidy and spacious. the concierge and front desk staff were extremely helpful as well. the hotel however does not have its own spa/gym. Yes, I will recommend this... More

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Robin3111, Front Office at Grand Park Otaru, responded to this review

Dear Mr. / Ms. MXHK Thank you for stayed with us. We are glad to hear that you enjoyed your stay. As you write, we don't have gym and public bath. Usually we are suggesting for customer to use the KONAMI supports club. They have gym and ONSEN, located in shopping moll WING-BAY OTARU. When you come back to OTARU,... More

Singapore
Top Contributor
57 reviews 57 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed June 26, 2014

The view from my room was really nice as we could see the harbour with lots of boats parked there. There is also direct link to the Aeon shopping mall which had a lot of things to shop as well. Really convenient!

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Robin3111, Front Office at Grand Park Otaru, responded to this review

Dear Mr. / Ms. shcizmo Thank you for stayed with us. We are glad to hear that you enjoyed your stay. As you write, our hotel's some rooms face to ocean. It's so beautiful sight. Also, there is shopping moll called WING-BAY OTARU next to our hotel. It's really convenience for our customer. Please come back to enjoy the nice... More

Asia
Contributor
16 reviews 16 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed June 23, 2014

This hotel is a popular choice for tourist. Located next to a huge Aeon shopping mall, it is convenient for those who love shopping. We had a bad night sleep as there was a constant knocking sound that occurred every few minutes. We complained to the reception about this the next morning but after checking, the service staff said that... More

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Robin3111, Front Office at Grand Park Otaru, responded to this review

Dear Mr. / Ms. pte-traveller Thank you for stayed with us. We are sorry to make you feel bad. We asked again for our engineer why the seounds course. Sometimes, it's coursed by the air conditioner However, we had to suggest room move when you asked us about sound. Again, we are sorry to put you to so much trouble.... More

Lancefield, Australia
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 1, 2014

Good sized, comfortable room with great view. The hotel is strangely located within and above a massive shopping complex - not something we would normally choose, but we actually found it surprisingly welcome. Lots of interesting shops and well priced eateries providing excellent food. Well located near rail and only two stops from Otaru.

Was this review helpful? Yes 1
Robin3111, Front Office at Grand Park Otaru, responded to this review

Mr./Ms. John JoA Thank you for stayed with us. We are glad to hear that you enjoyed your stay. As you write, our hotel is locating in shopping moll Wing Bay OTARU. We think its very convenience for customers. The sight is changing day by day. So, please come again for the other season. We are looking forward to see... More

hong kong
Contributor
16 reviews 16 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 16, 2014

We stayed here for 1 night in April. Good sized room with stunning view. Clean and comfy. The hotel was connected to a big mall, selling a wide range of merchandise. Very convenient. We paid about US$125 for the room. Good value for money.

Was this review helpful? Yes 1
Robin3111, Front Office at Grand Park Otaru, responded to this review

Dear Mr./Ms. little bc Thank you for your stayed with us. We are glad to hear that you enjoyed your stay. As you write, our hotel is connecting with shopping moll called WING BAY OTARU. Its very convenience for customer. These shops are changing lines with season,. So, please come back our hotel and WING BAY OTARU. We are looking... More

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Additional Information about Grand Park Otaru

Address: 11-3 Chikko, Otaru, Hokkaido 047-0008, Japan
Phone Number:
Location: Japan > Hokkaido > Otaru
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Park Otaru 4*
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Also Known As:
Grand Park Otaru Hotel Otaru
Grand Park Hotel Otaru
Otaru Grand Park Hotel
Hilton Otaru
Otaru Hilton
Grand Park Otaru Hokkaido

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#3 Family Hotel in Otaru #3 Romantic Hotel in Otaru
Hotel Class
Official Description (provided by the hotel)
Complimentary hotel-wide Wi-Fi ... more   less 
Number of rooms
296

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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