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5-23-1 Shinko | (Closed due to fire), Otaru 047-0152, Hokkaido
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Certificate of Excellence 2014
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67 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Japanese first
  • Korean first
  • Any
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13 reviews 13 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 27, 2014

This is my second experience of a proper ryokan and one that did not disappoint. We enjoyed our room, the stay, the private onset and the dinner and breakfast enormously. The setting was extremely peaceful. If I ever revisit Otaru, I will definitely book this ryokan again. We managed to book a transfer from Chitose airport which was also seamless... More 

Was this review helpful? Yes 2
Washington DC, District of Columbia
17 reviews 17 reviews
13 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed March 31, 2014

My friend and I visited Kourakuen last winter during the Otaru Lantern Festival. We stayed at a standard room with dinner + breakfast plan. This ryokan was the best ryokan I had experienced in Japan. I was touched by the staff's helpfulness and hospitality, though they didn't speak English. The dinner was fresh, delicious and generously offered with variety such... More 

Was this review helpful? Yes 3
Hong Kong, China
Top Contributor
70 reviews 70 reviews
30 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed February 11, 2014

We have been looking for a good, traditional onsen place in Oatrus and we came across this one on the web. It's not easy to book via their website so i wrote it to them. The staff was very prompt and efficient in replying. This hotel is located Otaru and not too far from Otaru city centre. The hotel itself... More 

Was this review helpful? Yes 3
Hong Kong
Top Contributor
61 reviews 61 reviews
60 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed January 13, 2014

As a budget travaller, this hotel is too expensive, but with the regular price even on X'mas eve, we spent our luxury holiday there. We stayed in the "Hagi" room with private outdoor onsen. It's a bonus in the snowing Xmas. Room is very large. Dinner and breakfast included were average.. many dishes, tasted depends. Very comfortable room, especially the... More 

Was this review helpful? Yes 3
Hong Kong
Top Contributor
57 reviews 57 reviews
44 hotel reviews
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed January 2, 2014

I booked a room with an open-air bath but was disappointed with the room (Room Shirakaba). It is quite small, quite dark, and most of all, it just smells of cigarette smoke. I believe it is the ryokan's policy where you cannot choose the room; they will allocate you a room based on the category you pay for (with open-air... More 

Was this review helpful? Yes 3
Singapore, Singapore
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed December 31, 2013

Room itself was spacious and toilets were clean, so no complaints there. The private onsen was a nice idea but it could be a little bigger. The meals however was my main grouch. It was served hurriedly and every dish at once. Most of the items were precooked and cold when they reached the table. One of the features of... More 

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Singapore, Singapore
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 26, 2013

I must say that the service is good, perhaps that's the way Japanese welcome their guests. I had a private Onsen in my room, Hagi. Excellent garden view. I will definitely book a room if I'm coming back to Otaru for Onsen. I believe this is one of the few excellent traditional Ryokan around.

Was this review helpful? Yes 1
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 4, 2013

The Ryokan is the best in Otaru. Service is top notch. The private onsen is beautifully decorated. Kaiseki dinner is sumptuous and truly reflect japanese meticulous attention to details. The overall environment is a true reflection of Japanese hospitality.

Was this review helpful? Yes 4
Hong Kong, China
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 17, 2013

Just been to Korakuen last Friday. the first image is good that the location is convenience & with a big garden. unfortunately when we entered the room, we found the sink was broken & the water bottle was empty - this is unacceptable for a high-class onsen hotel. we stayed in a room with private outdoor onsen. however, it has... More 

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Pathum Thani, Thailand
14 reviews 14 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 22, 2013

The best accommodation on this trip. No problem on car GPS using telephone number to get here. More than half of the property is garden. Full course Kaiseki and Onsen both indoor and outdoor is very relaxing. The staff service is first class. Will definitely visit again.

Was this review helpful? Yes 1
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Additional Information about Kourakuen

Address: 5-23-1 Shinko | (Closed due to fire), Otaru 047-0152, Hokkaido
Location: Japan > Hokkaido > Otaru > Asarigawa Onsen
Price Range (Based on Average Rates): $$$
Number of rooms: 34
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Also Known As:
Korakuen Hotel Otaru
Kourakuen Otaru, Hokkaido
Hotel Style:
#1 Top resorts Hotel in Otaru

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Dining (13)
Bathroom (11)
Other (36)

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