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All 15 Otaru hotels

Hotel Neushloss Otaru

3-282 Shukutsu, Otaru, Hokkaido 047-0047, Japan
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Hotel Neushloss Otaru
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Ranked #5 of 15 hotels in Otaru
A recent review
5 of 5 stars Reviewed December 26, 2013
MiTa527 Hong Kong
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107 people have reviewed this hotel

Traveler rating
    44
    43
    14
    4
    2
See reviews for
40
48
3
4
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Japanese first
  • Korean first
  • Any
English first
Hong Kong
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 26, 2013

This is our first visit to Hokkaido and to Otaru. We booked our room with seaview and astonishes to find that every room of this hotel offers a private hot spring! Fabulous!! The experience was SO COOL! Imagine viewing the snowy mountain and sea and soaking yourself in a hot spring! Extraordinary is the word! Front desk staff were very... More

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Singapore
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 3, 2013

The service here is exceptional! Due to its location on a cliff that is about a 15 mins car ride away from the main city of Otaru, the hotel provides a complimentary shuttle service every hour. Which is very nice of them. However, because I was too caught up in their public bath and I got distracted by the amazing... More

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Hong Kong, China
Senior Contributor
45 reviews 45 reviews
31 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed December 30, 2010

We booked this hotel because we want to try its private onsen bath inside the room. There are many hotels of this kind but of Japanese style which can be found easily. This hotel is of western style. Our room rate included both breakfast and dinner. Both breakfast and dinner are of good quality and the coffee is great. The... More

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bobo
Contributor
19 reviews 19 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 10, 2010

One of my friend recommend this hotel to us. We booked directly with the hotel. As this was one of the stops of my Winter trip, it took us some time to fix everything while we changed our booking date for several times. They responsed promptly each time patiently. My spouse is allergy to food. I made my request for... More

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Auburn, California
Contributor
20 reviews 20 reviews
20 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed November 22, 2009

My 8-year-old son and I stayed here for 4 nights in July. I have mixed feelings about this hotel (by the way, Tripadvisor, the name you have is misspelled. It is Neuschloss, so please correct it). We chose this hotel because of its location, overlooking the Sea of Japan, which it does and yes, the sea view made staying here... More

Was this review helpful? Yes 4
HKG
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 23, 2009

It was all by chance that we found this hotel from a tourist guide book in Japanese. We were so attracted by the description "all guestrooms have their private hotspring", and it does have a clean and nice open bath. The hotel locates at a distant highland from the main JR station, with amazing seaview and cliff that we would... More

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Additional Information about Hotel Neushloss Otaru

Address: 3-282 Shukutsu, Otaru, Hokkaido 047-0047, Japan
Location: Japan > Hokkaido > Otaru
Price Range (Based on Average Rates): $$
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Also Known As:
Hotel Neushloss Otaru Hokkaido

62 photos of this hotel

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Amenities

Bar / Lounge Free Parking Restaurant Room Service Shuttle Bus service
Hotel Style
#4 Romantic Hotel in Otaru
Number of rooms
57

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?