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All 15 Otaru hotels

Hotel Neushloss Otaru

3-282 Shukutsu, Otaru, Hokkaido 047-0047, Japan
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Hotel Neushloss Otaru
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84%
Ranked #5 of 15 hotels in Otaru
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed December 26, 2013
MiTa527 Hong Kong
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96 people have reviewed this hotel

Traveler rating
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    10
    4
    2
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37
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Japanese first
  • Korean first
  • Any
English first
Hong Kong
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 26, 2013

This is our first visit to Hokkaido and to Otaru. We booked our room with seaview and astonishes to find that every room of this hotel offers a private hot spring! Fabulous!! The experience was SO COOL! Imagine viewing the snowy mountain and sea and soaking yourself in a hot spring! Extraordinary is the word! Front desk staff were very... More

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Singapore
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 3, 2013

The service here is exceptional! Due to its location on a cliff that is about a 15 mins car ride away from the main city of Otaru, the hotel provides a complimentary shuttle service every hour. Which is very nice of them. However, because I was too caught up in their public bath and I got distracted by the amazing... More

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Hong Kong, China
Senior Contributor
44 reviews 44 reviews
30 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed December 30, 2010

We booked this hotel because we want to try its private onsen bath inside the room. There are many hotels of this kind but of Japanese style which can be found easily. This hotel is of western style. Our room rate included both breakfast and dinner. Both breakfast and dinner are of good quality and the coffee is great. The... More

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bobo
Contributor
14 reviews 14 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 10, 2010

One of my friend recommend this hotel to us. We booked directly with the hotel. As this was one of the stops of my Winter trip, it took us some time to fix everything while we changed our booking date for several times. They responsed promptly each time patiently. My spouse is allergy to food. I made my request for... More

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Auburn, California
Contributor
19 reviews 19 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed November 22, 2009

My 8-year-old son and I stayed here for 4 nights in July. I have mixed feelings about this hotel (by the way, Tripadvisor, the name you have is misspelled. It is Neuschloss, so please correct it). We chose this hotel because of its location, overlooking the Sea of Japan, which it does and yes, the sea view made staying here... More

Was this review helpful? Yes 4
HKG
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 23, 2009

It was all by chance that we found this hotel from a tourist guide book in Japanese. We were so attracted by the description "all guestrooms have their private hotspring", and it does have a clean and nice open bath. The hotel locates at a distant highland from the main JR station, with amazing seaview and cliff that we would... More

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Additional Information about Hotel Neushloss Otaru

Also Known As:
Hotel Neushloss Otaru Hokkaido
Address: 3-282 Shukutsu, Otaru, Hokkaido 047-0047, Japan
Location: Japan > Hokkaido > Otaru
Amenities:
Free Parking Restaurant Room Service
Hotel Style:
#1 Romantic Hotel in Otaru
#5 Family Hotel in Otaru
Price Range (Based on Average Rates): $$
Reservation Options:
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