We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 96 Hakodate hotels

Aqua Garden Hotel Hakodate

19-13 Otemachi, Hakodate 040-0064, Hokkaido
Hotel amenities
Aqua Garden Hotel Hakodate
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 1 more site!
You added Aqua Garden Hotel Hakodate to your Saves list
Ranked #85 of 96 Hotels / Ryokan in Hakodate
A recent review
3 of 5 stars Reviewed July 1, 2010
minimino Singapore, Singapore
Write a Review

39 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3 of 5 stars
Date | Rating
  • English first
  • Japanese first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Brisbane, Australia
1 review
1 of 5 stars Reviewed December 15, 2014

The hotel charged my credit card twice, once when booking, even though it clearly says payment is due when you arrive, and then again when I stayed there. They will not respond to my calls, claiming they don't speak English, and keep hanging up on me. I have never experienced anything like this in my many visits to Japan. I... More 

Was this review helpful? Yes
Singapore, Singapore
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 1, 2010

Excellent location, just a 5 min walk from JR Hakodate. Stayed in a double room and must say, its a little too small for 2 persons, hardly have any space to move around. The staff there are friendly and do speak some English. The interior and furnishings are somewhat a little old, some stains on the chairs etc. No wireless... More 

Was this review helpful? Yes
Tyldesley, Lancashire
Top Contributor
116 reviews 116 reviews
43 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed June 25, 2010

We only stayed one night after flying in from Tokyo. The hotel is clean but looks rather dated and in need of a lot of money being spent on it. The staff speak a little english and are very polite and helpful. There are a number of good restaurants around Hakodate, and it is worth the trip up Hakodate Mountain... More 

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 4, 2009

Within 2 hours of my check-in, one of my bags which was locked in my hotel room was stolen. It contained $7,000AUD worth of Camera gear. Not one person there spoke any English and by the time it was all over, 15 of Hakodate's finest police officers had combed down the entire hotel. I was not offered one whiff of... More 

Was this review helpful? Yes 2
1 review
4 of 5 stars Reviewed October 20, 2008

Location is near JR station, tram station and morning market. When I want to go to hakodate mountain I must go there by tram. Staff are very kind and polited. They can speak english and always help us. I save my money with booking this hotel.

Was this review helpful? Yes
Stockholm, Sweden
Top Contributor
82 reviews 82 reviews
81 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed November 20, 2007

I liked Hakodate with its trams and nice waterfront areas, and I liked the Aqua Garden, but it wasn’t anything special and I suppose there are a few similar choices around. Location is fine, near the train station and the morning fish market, but maybe it would have been nicer staying a bit further away, in charming Motomachi near the... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Aqua Garden Hotel Hakodate? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Aqua Garden Hotel Hakodate

Address: 19-13 Otemachi, Hakodate 040-0064, Hokkaido
Location: Japan > Hokkaido > Hakodate
Price Range (Based on Average Rates): $
Number of rooms: 127
Reservation Options:
TripAdvisor is proud to partner with Booking.com, JAPANiCAN, Rakuten and Odigeo so you can book your Aqua Garden Hotel Hakodate reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Aqua Garden Hakodate

14 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (12)
View from room (3)
Room/suite (1)
Hotel & grounds (1)
Other (7)

Management photos: Courtesy of the property manager

All management photos (2)
Other (2)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay