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Akan Yuku no Sato Tsuruga

Certificate of Excellence
4-6-10 Akancho, Akanko Onsen, Kushiro 085-0467 , Hokkaido
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1 room 1 guest
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374 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Any
English first
  • All months
    (374)
  • Mar-May only
    (70)
  • Jun-Aug only
    (120)
  • Sep-Nov only
    (107)
  • Dec-Feb only
    (77)
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Singapore
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel was opposite a row of shops and next to the lake. Kaiseki dinner was as expected of Japanese chain hotels. Breakfast buffet was decent with both japanese and western choices. The highlight of breakfast was freshly made mochi which was excellent but it was finished very quickly. The room was rather small and facing the row of shops but... More 

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Singapore, Singapore
Level Contributor
53 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for 2 nights. It was a faraway location that took me almost 5 hours by the resort bus from New Chitose Airport. The reception was excellent and everyone works in a team to ensure your check-in process is shortest as possible. Buffet dinner and breakfast were hood with lotsa choices. The best of all would be the Tsuruga Wings... More 

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Singapore, Singapore
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Lake Akan itself is truly idyllic - the stay at Akan Yuku no Sato topped it off. Splurged on a Bekkan room with kaiseki served in our room - well worth every yen - the welcome was exceptional - ushered to a beautifully appointed lounge for check-in before heading to our tataki-style room with an awesome view of Oakan-san. Room... More 

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Hong Kong, China
Level Contributor
39 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed July 19, 2015

Spectular view on the lake and with an onsen in the room which makes the stay very memorable. There are two public onsen in the hotel. One on B1/F and one on 8/f on the roof. The public outdoors roof onsen is really special and well designed. The room onsen is extremely hot as 55degrees that we need to turn... More 

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Hong Kong Region, China
Level Contributor
94 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed June 24, 2015

We have stayed in this hotel and its sister hotel at least two times before we returned. The hotel management has toe passion to take good care of each customer and you will be enjoy your stay the minute you walked through the hotel entrance. All the hotel staffs are very attentive. Tips: you must try the hotel in-door onsen

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1 review
4 of 5 stars Reviewed June 3, 2015

A unique location for quiet go away. The food is fantastic and the service is good. Most of the employee are extremely friendly. Downside is not much place to shop nearby. During winter, the snow view is great. Traditional tatami hotel room is smelly and believe is smoking room.

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Singapore, Singapore
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 16, 2015

We stayed here in early April when the lake was still frozen and with Mt Oakan also in view, the place looked absolutely stunning. This hotel boasts of three outdoor onsens from the first and 8th floors and it’s a joy just let the hot bath reinvigorate your body and mind. The best thing about this hotel is the service.... More 

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Hong Kong, China
Level Contributor
206 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
5 of 5 stars Reviewed February 15, 2015

We stayed at the Bekkan for one night. There's a special lounge for Bekkan customers with free flow of non-alcoholic drinks and snacks from 7 am to 11 pm daily. We also get to check in and check out in the lounge, avoiding the long lines at the front desk. The room is huge with a view of the lake.... More 

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Tustin, California
Level Contributor
48 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed October 28, 2014

I don't think you can more picturesque than this location. I stayed here as part of a Pac Set Soul of Autumn tour group and while my initial impression was "Wow!" it later settled down a few notches. Our guide had booked us rooms with a private onsen, which many people took advantage of. However, I'm not a fan of... More 

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Singapore
Level Contributor
56 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
5 of 5 stars Reviewed October 27, 2014

We booked our sea facing tatami room for 3 via their official website. We planned early so we were able to enjoy good early bird discount. Big room, big multiple onsens, big quality buffet dinner & breakfast. Interesting craft street just outside hotel, excellent home cooked tempura restaurant opposite hotel and cruise station just next door. Service is excellent. Clubhouse... More 

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