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ANA Crowne Plaza Hotel Kushiro

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3-7 Nishiki-cho, Kushiro 085-0016, Hokkaido
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ANA Crowne Plaza Hotel Kushiro
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ANA Crowne Plaza Hotel Kushiro
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165 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Japanese first
  • Any
English first
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    (165)
  • Mar-May only
    (32)
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    (53)
  • Sep-Nov only
    (47)
  • Dec-Feb only
    (33)
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Sydney, Australia
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed two nights in Kushiro, at this very comfortable hotel. We were given a room on a higher floor, overlooking the port and the ocean. The room was clean and modern, with ample space compared to other city hotels I have stayed at in Japan. Our room was very warm and the air conditioning could not be set to cool,... More 

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ANACP釧路, Front Office Manager at ANA Crowne Plaza Hotel Kushiro, responded to this review
Google Translation

この度はANAクラウンプラザホテル釧路をご利用いただき、誠に有難うございます。 ご指摘頂きました客室の温度設定に関しま... More 

Hong Kong
Level Contributor
140 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It meets the standard of a 4 star hotel. Service is satisfactory. Room is clean and necessary amenities are provided. Anyway, its the only 4 star+ international chain hotel in Kushiro. It's located opposite to the Fisherman wharf (MOO) with souvenir shops and eating outlets. However, it's far away from JR station, take almost 15 minutes walk. If I ever... More 

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ANACP釧路, Front Staff at ANA Crowne Plaza Hotel Kushiro, responded to this review

Dear CChanHK, Thank you for choosing to stay with us and for taking the time to post your feedback.We are very happy to hear that our service met your expectations. We hope to have an oppotunity to welcoming you back in future. Yours Sincerely, More 

Kamisu, Japan
Level Contributor
77 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

12-15min walk from JR Kushiro stn, but clode to touristic spot of Fisherman's wharf. This is one of the best hotels in Kushiro, spacious lobby and gorgeous atmosphere, if assigned an ocean view room you could see sunset which is declared one of the best three sunset view cities in the world. Yes, indeed very impressive. Restaurant offers lovely sweets,... More 

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ANACP釧路, Front Staff at ANA Crowne Plaza Hotel Kushiro, responded to this review

Dear kazuwox, Thank you very much for staying at ANA Crowne Plaza Kushiro and your kind comment. We are delighted to hear you liked our ocean view and the sweets at the main dining, Del Nord. Our patissier creates new sweet items every season, so we hope you can try them at your next vist to our hotel. We are... More 

Australia
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 20, 2015

Although it is approximately 20mins walk from the main station, this hotel is good value for money. The only minor issue is that the air-conditioner didn't work, but the staff provided a window opener so the windows could be opened. The room was basic but clean. We did not eat on-site, so cannot comment. Service from staff is very good... More 

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ANACP釧路, Front Staff at ANA Crowne Plaza Hotel Kushiro, responded to this review

Dear RealTimeTraveller, Thank you very much for staying at ANA Crowne Plaza Kushiro. We are delighted to know you enjoyed your stay, but we apologise for the air conditioner not working properly. We are addressing the areas with the relevant departments internally in order to improve the situation. We are looking forward to welcoming you back in near future. Yours... More 

Singapore, Singapore
Level Contributor
42 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed May 10, 2015

Comfortable hotel on the waterfront. Fisherman’s Wharf and Renga Robata restaurant a few minutes’ walk away. Kushiro Art Museum just opposite and Kushiro Washo Market 1 km away. Friendly and helpful staff speak English. Room is a spacious 25 sq metre, airconditioned with free wifi, and equipped with fridge, electrical kettle, electronic safe and humidifier. Decent-sized bathroom and toilet. On-site... More 

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ANACP釧路, Staff at ANA Crowne Plaza Hotel Kushiro, responded to this review

Dear LCWW, Thank you so much for choosing ANA Crowne Plaza Kushiro. We are grateful for your kind rating and review. Also, your detailed information is very helpful for future guests. We are looking forward to welcoming you in near future. Sincerely, More 

Hong Kong / Kelowna, BC, Canada
Level Contributor
77 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 194 helpful votes
4 of 5 stars Reviewed March 18, 2015

Kushiro is the major city sitting on the South Western corner of Hokkaido, when I say major city, it doesn't mean Tokyo type big city, in fact, Kushiro is a rather small fishing village with only about a hundred thousand resident. Kushiro itself is not a very popular destination for foreigner, hence non-Japanese speaking tourist may have a hard time... More 

Was this review helpful? Yes 1
ANACP釧路, Hotel Staff at ANA Crowne Plaza Hotel Kushiro, responded to this review

Dear Crossingtheglobe, We would like to thank you for choosing to stay with us at ANA Crowne Plaza Kushiro. Your detailed information is very helpful, and we will share it with other guest and our staff as well. We are very sorry about our front staff's English communication skill was not sufficient enough, and we are hoping to improve that... More 

Vancouver, Canada
Level Contributor
57 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed February 10, 2015

We stayed in several hotels around Hokkaido and while being the cheapest this was the best one. We booked a room last minute when the train to Abashiri was cancelled for three days so we stayed for two nights. The beds were comfortable, the view was fantastic and the location convenient.

Was this review helpful? Yes 1
ANACP釧路, Staff at ANA Crowne Plaza Hotel Kushiro, responded to this review

Dear Annams A, Thank you very much for staying with us recently. It was such a big snow storm which stopped all the transportation toward Abashiri. However, we were so happy to hear you enjoyed your stay at ANA Crowne Plaza Kushiro. We are looking forward to welcoming you back in near future. Sincerely, More 

singapore
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed January 19, 2015

We booked a twin room for 2 nights when we returned from Lake Akan. As you would expect from a Crowne Plaza hotel, the rooms are very well furnished and provide a high level of peace and quiet for a good night's sleep. The breakfast is basic but adequate (maybe due to the low occupancy in Dec). The WIFI signal... More 

Was this review helpful? Yes 1
ANACP釧路, Staff at ANA Crowne Plaza Hotel Kushiro, responded to this review

Dear aktan01, Thank you for choosing to stay with us and for sharing your kind feedback. We are very happy to hear that you enjoyed your stay at ANA Crowne Plaza Kushiro. About your breakfast experience, we are addressing it with restaurant team in order to make our breakfast better and more memorable. We hope to have the opportunity of... More 

Munich
Level Contributor
263 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
5 of 5 stars Reviewed December 1, 2014

Check-in is the first impression one gets of a new hotel, and the staff at the ANA Crowne Plaza in Kushiro are very helpful and friendly. A warm welcome is always a good sign. The hotel is not completely new, but the rooms are very up- to- date. I had Room 1406, a very comfortable two- double bed room with... More 

Was this review helpful? Yes 2
ANACP釧路, Staff at ANA Crowne Plaza Hotel Kushiro, responded to this review

Dear MunichEricJ, Thank you for choosing to stay with us and for sharing your feedback with your helpful tips and recommendation. We are very pleased to hear that you enjoyed your stay. However, we sincerely apologize for not having met your expectations on the quality of internet. We are addressing the areas you highlight with the relevant departments internally in... More 

hong kong
Level Contributor
56 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed August 13, 2014

Love this hotel. Rooms are clean and with modern decor. Big room with view of the park and fisherman's wharf. Convenient location with covered car park. Had a great 2 night stay. Receptionists are friendly and helpful, though they do not speak fluent English, but with limited vocabulary, we managed to communicate. Next time if we visit Kushiro again, would... More 

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