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ANA Crowne Plaza Hotel Kushiro

Certificate of Excellence
3.5 of 5
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3-7 Nishiki-cho, Kushiro 085-0016, Hokkaido
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ANA Crowne Plaza Hotel Kushiro
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Ranked #4 of 44 Hotels / Ryokan in Kushiro
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed March 18, 2015
Crossingtheglobe Hong Kong / Kelowna, BC, Canada
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149 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hong Kong / Kelowna, BC, Canada
Top Contributor
69 reviews 69 reviews
50 hotel reviews
180 helpful votes 180 helpful votes
4 of 5 stars Reviewed March 18, 2015

Kushiro is the major city sitting on the South Western corner of Hokkaido, when I say major city, it doesn't mean Tokyo type big city, in fact, Kushiro is a rather small fishing village with only about a hundred thousand resident. Kushiro itself is not a very popular destination for foreigner, hence non-Japanese speaking tourist may have a hard time... More 

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ANACP釧路, Hotel Staff at ANA Crowne Plaza Hotel Kushiro, responded to this review

Dear Crossingtheglobe, We would like to thank you for choosing to stay with us at ANA Crowne Plaza Kushiro. Your detailed information is very helpful, and we will share it with other guest and our staff as well. We are very sorry about our front staff's English communication skill was not sufficient enough, and we are hoping to improve that... More 

Vancouver, Canada
Top Contributor
55 reviews 55 reviews
18 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed February 10, 2015

We stayed in several hotels around Hokkaido and while being the cheapest this was the best one. We booked a room last minute when the train to Abashiri was cancelled for three days so we stayed for two nights. The beds were comfortable, the view was fantastic and the location convenient.

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ANACP釧路, Staff at ANA Crowne Plaza Hotel Kushiro, responded to this review

Dear Annams A, Thank you very much for staying with us recently. It was such a big snow storm which stopped all the transportation toward Abashiri. However, we were so happy to hear you enjoyed your stay at ANA Crowne Plaza Kushiro. We are looking forward to welcoming you back in near future. Sincerely, More 

singapore
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 19, 2015

We booked a twin room for 2 nights when we returned from Lake Akan. As you would expect from a Crowne Plaza hotel, the rooms are very well furnished and provide a high level of peace and quiet for a good night's sleep. The breakfast is basic but adequate (maybe due to the low occupancy in Dec). The WIFI signal... More 

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ANACP釧路, Staff at ANA Crowne Plaza Hotel Kushiro, responded to this review

Dear aktan01, Thank you for choosing to stay with us and for sharing your kind feedback. We are very happy to hear that you enjoyed your stay at ANA Crowne Plaza Kushiro. About your breakfast experience, we are addressing it with restaurant team in order to make our breakfast better and more memorable. We hope to have the opportunity of... More 

Munich
Top Contributor
237 reviews 237 reviews
94 hotel reviews
155 helpful votes 155 helpful votes
5 of 5 stars Reviewed December 1, 2014

Check-in is the first impression one gets of a new hotel, and the staff at the ANA Crowne Plaza in Kushiro are very helpful and friendly. A warm welcome is always a good sign. The hotel is not completely new, but the rooms are very up- to- date. I had Room 1406, a very comfortable two- double bed room with... More 

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ANACP釧路, Staff at ANA Crowne Plaza Hotel Kushiro, responded to this review

Dear MunichEricJ, Thank you for choosing to stay with us and for sharing your feedback with your helpful tips and recommendation. We are very pleased to hear that you enjoyed your stay. However, we sincerely apologize for not having met your expectations on the quality of internet. We are addressing the areas you highlight with the relevant departments internally in... More 

hong kong
Top Contributor
51 reviews 51 reviews
37 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed August 13, 2014

Love this hotel. Rooms are clean and with modern decor. Big room with view of the park and fisherman's wharf. Convenient location with covered car park. Had a great 2 night stay. Receptionists are friendly and helpful, though they do not speak fluent English, but with limited vocabulary, we managed to communicate. Next time if we visit Kushiro again, would... More 

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Hawaii
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 17, 2014

The Hotel upgaded my room as an IHG member. The corner room was large with a view of the Kushiro harbor and river. Needless to say the non smoking room was immaculate. For smokers they allow smoking on the 2nd floor alcove. The upgraded room was appreciated but more important was the help the staff provided to make our 1... More 

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Pickering
Top Contributor
185 reviews 185 reviews
77 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed February 23, 2014

Stayed here for two nights at the end of my trip to Hokkaido. I couldn't get into any hotels at Tsurui were I wanted to photograph the Red Crowned Cranes so decided to stay here and take the hit on the drive. As it turned out it took 35 minutes to get to Tsurui at 05:30 in the morning which... More 

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San Angelo, Texas
Top Contributor
219 reviews 219 reviews
72 hotel reviews
151 helpful votes 151 helpful votes
5 of 5 stars Reviewed February 17, 2014 via mobile

This was the last hotel on Hokkaido after a three week trip to Japan. It was a perfect ending to a beautiful trip to Hokkaido to photograph the Red-crowned cranes, Stellar Eagles, White-tailed eagles, Whooper Swans and Black-eared kites. There are other birds to photograph as well. This hotel is very clean and the rooms are spacious! We had a... More 

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Long Island
Top Contributor
129 reviews 129 reviews
41 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed February 1, 2014

Stayedd here for one night as an overnight on our way to the Red Capped Cranes and Whooper Swans. Hotel room was fairly large for Japanese standards with nice amenities. However, there was very little room for luggage.(Room 1205). I had one 30 inch piece that sat in the hallway between the bathroom and hall clothes closet leaving very little... More 

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Hong Kong
Contributor
12 reviews 12 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 20, 2013

I joined a package in which it included a two nights stay at ANA Hotel Kushiro. It is s nice business hotel and the check in was efficienct with greetings by the staff. I was put with a nice harbour view room which was great. The room was nice and clean with all the standard facilities as well as in-room... More 

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