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Hinanoza

Travelers' Choice award winner
2-8-1 Akanko-onsen, Akancho, Kushiro 085-0467 , Hokkaido
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1 room 1 adult
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Hinanoza
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103 Reviews from our TripAdvisor Community

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Singapore, Singapore
Level Contributor
80 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed October 27, 2015

great experience in a boutique hotel of only 25 rooms. part of the tsuruga hotel chain which we have spent some nights in throughout our journey in Hokkaido. courteous and freidnly staff and a level of service that makes you proud you have chosen to stay here. both this and the Tsuruga Wings further down the same street gives their... More 

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Thank jnjchin
Singapore, Singapore
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed October 26, 2015

Stayed in the Ama No Za room with an attached onsen bath with my family. The room was large enough for 6, but they allowed a maximum of 3 per room. The view from the room is beautiful, and it was such a joy to wake up in the morning to such a wonderful view. Walking around the lake in... More 

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Thank Rocketboywan
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 4, 2015 via mobile

Terrible dirty and poor service. Dobout the management. There is strong bad smell from Towel and quilt. The bath floor is getting mildew and changed to black spot color. No recommend! The facility in room is mess and don't match. Sofa, carpet looks very dirty. It looks like a hotel just cost $250 dollar. Picture on website doesn't match the... More 

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1 Thank Annie0990
Hong Kong
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 18, 2015

Best onsen we stayed in Hokkaido. Luxury with best service. We arrived the hotel earlier than the checking time. Our room was face to the lake and quite big. The decorations - unique. Amenities were all provided. This hotel had more privacy and quiet than its sister hotel. They provided free ice cream and drinks in the room. Free milk... More 

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Thank SandiaBenny
Hong Kong, China
Level Contributor
63 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed June 3, 2015

Our room was quite big, with a living area, bedroom, and a large area for changing, showering, and an onsen bath. There was even a massage chair inside the room. There were many windows and there was a view looking out to Akanko. Nicely appointed and all the amenities were provided. There was a rooftop public onsen too. The lobby... More 

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Thank CHM1
Sydney, Australia
Level Contributor
44 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed March 21, 2015 via mobile

This is the 5th time within 4 months staying in Tsuruga hotels. And my last visit at Hinanoza was Oct 2014. I stayed at Tsuruga wings the day before therefore I requested early check in at Hinanoza and I was able to get the room before 12p.m. I stayed at Umi no za Rm 407, huge window overlooking the Lake... More 

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3 Thank Lanjai
Hong Kong, China
Level Contributor
89 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 stars Reviewed March 10, 2015

Absolutely a luxury hotel Pros: - Onsen in room - Super clean in the whole hotel - Modern and traditional decoration - Free milk, drinks, icecream.. - Great meal, I love the crab rice much. - Boss sound system, with good CD choices - Massage chair - Free Wifi - Leg bath with lake view - You can find more... More 

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Thank Anthony_Chow
Sydney, Australia
Level Contributor
117 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed March 6, 2015

We decided to visit Lake Akan a few days ago to enjoy a last bit of winter in Hokkaido. The timing was perfect as, on the night of arrival, we were treated to fireworks above the frozen lake. The room on the 3rd floor faces the lake, and it was delightful as there was snow piled high up on the... More 

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1 Thank Grace S
Tokyo, Japan
Level Contributor
162 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 stars Reviewed February 15, 2015

Hinanoza provides that perfect romantic holiday if you dreamed for. No kids allowed, impeccable service, outstanding food, and beautiful scenery. Your room comes equipped with its own onsen bath which you and partner can share in peace and quite. The room has a great sound system and nice tunes to choose from and all the amenities you'd expect from a... More 

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Thank HappySommelier
Singapore, Singapore
1 review
5 of 5 stars Reviewed February 7, 2015

Stayed there for a couple of nights with the wife just this last January. Hotel service was excellent, though it would have been better if you spoke a little basic Japanese. The complementary breakfast and dinner was beautifully done and you had a choice of either having it in the privacy of your room or the restaurant in a private... More 

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Thank SimChunKiat
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