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ANA Crowne Plaza Hotel Chitose

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2-2-1 Hokuei, Chitose 066-0036, Hokkaido
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1 room 1 guest
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187 Reviews from our TripAdvisor Community

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Traveler rating
    49
    107
    24
    5
    2
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42
30
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50
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Indonesian first
  • Japanese first
  • Russian first
  • Thai first
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    (43)
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Brisbane, Australia
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed yesterday NEW

This was the last stop of a week in Hokkaido, and I wanted to be close to the airport for an early departure. The hotel is conveniently located wrt the airport - the hotel is a 5 minute walk from the Chitose JR train station coming from the airport, and the hotel provides a fee shuttle service to the airport... More 

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Sevilla
Level Contributor
117 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We decided to stay here due to an early morning flight given the significant distance between Sapporo and CTS and the fact that the first train from Sapporo would have left no margin for error in catching our flight. Be aware that the hotel does not offer shuttle service from CTS to the hotel at any time and only offers... More 

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Level Contributor
10 reviews
4 hotel reviews
2 of 5 stars Reviewed 4 weeks ago

Room quite old and have to walk quite a while from train station to hotel. I decide to stay here one night to catch up the early morning flight cause you have shuttle bus directly to the airport but in fact your staff inform it's full even I reserve one day before. From my experience with other hotels they always... More 

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IHGCare, Guest Relations Manager at ANA Crowne Plaza Hotel Chitose, responded to this review

Dear JongAree, Thank you for taking the time to review our property. Our hotel is committed to providing our guests with the highest quality services and facilities. It sounds like you were disappointed with your stay because the room condition and unsatisfactory shuttle service. Please accept our sincere apologies for any inconvenience these issues may have caused you. The feedback... More 

Mumbai (Bombay), India
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 6, 2015

The hotel is very good and located straight outside the Chitose station. The room size was quite large. Quite better for the price you pay for. Located near AEON mall where your can grab the grocery. Overall a great experience.

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Singapore, Singapore
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 13, 2015

Highlights: 1. Room Room was large by my experience with Japanese hotels. The bathroom had a decent sized bath tub which made it really comfortable. Beds were firm but comfortable 2. Meals - Breakfast The room plan I was on included breakfast. There was an even spread between the Japanese and Western style breakfast. There was also ramen and curry... More 

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Bangkok, Thailand
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 4, 2015

Hotel located in a very good location, near Chitose Station and just opposite to Aeon Shopping Mall where you can grasp last minute grocery shopping before a flight! Hotel is clean, big room with good baht amenities.

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Hong Kong / Kelowna, BC, Canada
Level Contributor
77 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 193 helpful votes
5 of 5 stars Reviewed May 29, 2015

There really isn't much reason why one would end up in the Chitose area, either you have a long connection or Sapporo ran out of reasonable priced accommodation. Either way, you'll find ANA Crowne Plaza Chitose deliver way more than expected, making this one of the best hotel experience I have had in a while. Location: Not bad at all,... More 

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Jakarta, Indonesia
Level Contributor
68 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed May 27, 2015

Room is clean, quite big for japanese standard, good for short stay. Location nearby AEON mall. Reception is good, english spoken. Not very far from airport, and walking distance to small Grace winery.

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Bangkok, Thailand
Level Contributor
81 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed May 22, 2015 via mobile

The Crown Plaza is a very good choice to stay to catch a flight because of its proximity to Chitose airport (about a ten-minute drive). There is also a shuttle bus service, which runs every half an hour (if my memory serves me right ). Interestingly, there is also a bike rental offered... environmentally friendly hotel. Plenty of parking is... More 

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IHGCare, Guest Relations Manager at ANA Crowne Plaza Hotel Chitose, responded to this review

Dear Lantis7481, We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise. Sincerely, Orlando A. Case Manager IHGCare More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 25, 2015

This is a beautiful hotel. The rooms were clean, and the right size. The hotel itself was a peaceful kind of quiet. The staff was polite and extremely helpful, if you needed directions or a meal recommendations they try their hardest to help. I give this hotel and staff an A++

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