We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

ANA Crowne Plaza Hotel Chitose

Certificate of Excellence
Hotel website
Hotel deals
2-2-1 Hokuei, Chitose 066-0036, Hokkaido
Special Offer
Save 10-30%
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
ANA  Crowne Plaza Hotel Chitose
Professional photos View all
Browse nearby
ANA  Crowne Plaza Hotel Chitose
Add Photo

178 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    49
    103
    21
    4
    1
See reviews for
41
28
44
49
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Indonesian first
  • Japanese first
  • Russian first
  • Thai first
  • Any
English first
  • All months
    (178)
  • Mar-May only
    (43)
  • Jun-Aug only
    (41)
  • Sep-Nov only
    (46)
  • Dec-Feb only
    (48)
All months
Singapore, Singapore
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Highlights: 1. Room Room was large by my experience with Japanese hotels. The bathroom had a decent sized bath tub which made it really comfortable. Beds were firm but comfortable 2. Meals - Breakfast The room plan I was on included breakfast. There was an even spread between the Japanese and Western style breakfast. There was also ramen and curry... More 

Was this review helpful? Yes
Bangkok, Thailand
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hotel located in a very good location, near Chitose Station and just opposite to Aeon Shopping Mall where you can grasp last minute grocery shopping before a flight! Hotel is clean, big room with good baht amenities.

Was this review helpful? Yes
Hong Kong / Kelowna, BC, Canada
Level Contributor
74 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 191 helpful votes
5 of 5 stars Reviewed 4 weeks ago

There really isn't much reason why one would end up in the Chitose area, either you have a long connection or Sapporo ran out of reasonable priced accommodation. Either way, you'll find ANA Crowne Plaza Chitose deliver way more than expected, making this one of the best hotel experience I have had in a while. Location: Not bad at all,... More 

Was this review helpful? Yes 1
Jakarta, Indonesia
Level Contributor
65 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed May 27, 2015

Room is clean, quite big for japanese standard, good for short stay. Location nearby AEON mall. Reception is good, english spoken. Not very far from airport, and walking distance to small Grace winery.

Was this review helpful? Yes
Bangkok, Thailand
Level Contributor
68 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed May 22, 2015 via mobile

The Crown Plaza is a very good choice to stay to catch a flight because of its proximity to Chitose airport (about a ten-minute drive). There is also a shuttle bus service, which runs every half an hour (if my memory serves me right ). Interestingly, there is also a bike rental offered... environmentally friendly hotel. Plenty of parking is... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at ANA Crowne Plaza Hotel Chitose, responded to this review

Dear Lantis7481, We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise. Sincerely, Orlando A. Case Manager IHGCare More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 25, 2015

This is a beautiful hotel. The rooms were clean, and the right size. The hotel itself was a peaceful kind of quiet. The staff was polite and extremely helpful, if you needed directions or a meal recommendations they try their hardest to help. I give this hotel and staff an A++

Was this review helpful? Yes
Calgary, Canada
Level Contributor
103 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed February 23, 2015

Stayed at the Crowne Plaza near the train station and airport in Chitose twice this month. Once on the way to Niseko and once on the way back. Both visits were great examples of what EXCELLENT service should be. Upon arrival after a VERY long day of flights and connecting flights out of Tokyo I just wanted to get checked... More 

Was this review helpful? Yes
Sinapore
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed February 10, 2015

We stayed here for a night after arrival before departing for Niseko the next day. I think the website states you get free shuttle from airport to hotel but there isn't such service. Fortunately, the hotel is really near and we took a cab from airport which cost us 1800Yen only. The rooms are rather large in comparison to rooms... More 

Was this review helpful? Yes 3
Chiang Mai, Thailand
Level Contributor
245 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed February 3, 2015

A great place to stay, great value for money, friendly staff, a good breakfast buffet, clean rooms and a shopping mall close by, next year will surely stay here again, The hotel also offer a free shuttle service to the airport, best to book a place on the bus in advance

Was this review helpful? Yes 2
Sydney, New South Wales, Australia
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed January 27, 2015

Only spent the one night here after arriving by plane at the nearby Chitose Airport. The rooms are a reasonable size and very clean and comfortable. Most importantly, the bathroom is a good size when most Japanese bathrooms in hotels are small fibreglass modulesbat the ANA hotel it is more a regular western size. It was a pleasant surprise. The... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

157 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (69)
Viewed
Room/suite (15)
Viewed
Bathroom (5)
Viewed
View from room (4)
Viewed
Hotel & grounds (6)
Viewed
Dining (12)
Viewed
Other (27)

Management photos: Courtesy of the property manager

Viewed
All management photos (88)
Viewed
Hotel & grounds (17)
Viewed
Room/suite (37)
Viewed
Dining (10)
Viewed
Bathroom (4)
Viewed
Business center/function rooms (2)
Viewed
View from room (2)
Viewed
Other (16)
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay