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ANA Crowne Plaza Hotel Chitose

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2-2-1 Hokuei, Chitose 066-0036, Hokkaido
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ANA  Crowne Plaza Hotel Chitose
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183 Reviews from our TripAdvisor Community

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Traveler rating
    49
    106
    22
    5
    1
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Indonesian first
  • Japanese first
  • Russian first
  • Thai first
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Level Contributor
6 reviews
6 hotel reviews
2 of 5 stars Reviewed 4 days ago NEW

Room quite old and have to walk quite a while from train station to hotel. I decide to stay here one night to catch up the early morning flight cause you have shuttle bus directly to the airport but in fact your staff inform it's full even I reserve one day before. From my experience with other hotels they always... More 

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Mumbai (Bombay), India
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is very good and located straight outside the Chitose station. The room size was quite large. Quite better for the price you pay for. Located near AEON mall where your can grab the grocery. Overall a great experience.

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Singapore, Singapore
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 13, 2015

Highlights: 1. Room Room was large by my experience with Japanese hotels. The bathroom had a decent sized bath tub which made it really comfortable. Beds were firm but comfortable 2. Meals - Breakfast The room plan I was on included breakfast. There was an even spread between the Japanese and Western style breakfast. There was also ramen and curry... More 

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Bangkok, Thailand
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 4, 2015

Hotel located in a very good location, near Chitose Station and just opposite to Aeon Shopping Mall where you can grasp last minute grocery shopping before a flight! Hotel is clean, big room with good baht amenities.

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Hong Kong / Kelowna, BC, Canada
Level Contributor
77 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 194 helpful votes
5 of 5 stars Reviewed May 29, 2015

There really isn't much reason why one would end up in the Chitose area, either you have a long connection or Sapporo ran out of reasonable priced accommodation. Either way, you'll find ANA Crowne Plaza Chitose deliver way more than expected, making this one of the best hotel experience I have had in a while. Location: Not bad at all,... More 

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Jakarta, Indonesia
Level Contributor
68 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed May 27, 2015

Room is clean, quite big for japanese standard, good for short stay. Location nearby AEON mall. Reception is good, english spoken. Not very far from airport, and walking distance to small Grace winery.

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Bangkok, Thailand
Level Contributor
78 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed May 22, 2015 via mobile

The Crown Plaza is a very good choice to stay to catch a flight because of its proximity to Chitose airport (about a ten-minute drive). There is also a shuttle bus service, which runs every half an hour (if my memory serves me right ). Interestingly, there is also a bike rental offered... environmentally friendly hotel. Plenty of parking is... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at ANA Crowne Plaza Hotel Chitose, responded to this review

Dear Lantis7481, We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise. Sincerely, Orlando A. Case Manager IHGCare More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 25, 2015

This is a beautiful hotel. The rooms were clean, and the right size. The hotel itself was a peaceful kind of quiet. The staff was polite and extremely helpful, if you needed directions or a meal recommendations they try their hardest to help. I give this hotel and staff an A++

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Calgary, Canada
Level Contributor
109 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed February 23, 2015

Stayed at the Crowne Plaza near the train station and airport in Chitose twice this month. Once on the way to Niseko and once on the way back. Both visits were great examples of what EXCELLENT service should be. Upon arrival after a VERY long day of flights and connecting flights out of Tokyo I just wanted to get checked... More 

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Sinapore
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed February 10, 2015

We stayed here for a night after arrival before departing for Niseko the next day. I think the website states you get free shuttle from airport to hotel but there isn't such service. Fortunately, the hotel is really near and we took a cab from airport which cost us 1800Yen only. The rooms are rather large in comparison to rooms... More 

Was this review helpful? Yes 3
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