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ANA Crowne Plaza Hotel Chitose

4.0 of 5 2-2-1 Hokuei, Chitose 066-0036, Hokkaido
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Certificate of Excellence 2014
ANA  Crowne Plaza Hotel Chitose
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ANA  Crowne Plaza Hotel Chitose
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143 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Indonesian first
  • Japanese first
  • Russian first
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Perth, Australia
11 reviews 11 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed overnight to break up our trip from Australia to Niseko and also spend a few hours in the outlet mall nearby. Clean and reasonable room. But no transfer bus from the airport and only a few to the airport in the mornings. Eat in restaurants around the hotel rather than in the hotel.

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Brisbane, Australia
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

After having our flight cancelled out of Sapporo we booked the Ana Crowne Plaza at the last minute out of desperation. Though there is no shuttle service from the airport to the hotel, a taxi only cost 1800 yen (approx aus $20) and the taxi man could not have been more helpful! He packed all of our suitcases and snowboard... More 

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Shanghai, China
14 reviews 14 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is only 2 train stops away from the New Chitose airport and is ideal for overnight or short stay. The room size is bigger than the typical hotel rooms in bigger cities such as Tokyo and Osaka, but still pretty small. The hotel front desk staff is friendly but speaks very little English. Wifi is free but TV... More 

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Los Angeles, CA Area
15 reviews 15 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed December 20, 2014

I had long layover at New Chitose Airport, and I had chosen to stay at this hotel because I read that there was shuttle bus between the hotel and the airport. Well, that is not entirely true. When I called the hotel to ask about the shuttle when I got to the airport aroun 2 PM, hotel told me that... More 

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IHGCare, Guest Relations Manager at ANA Crowne Plaza Hotel Chitose, responded to this review

Dear SCV913, Thank you for your review and for enumerating the good, the bad and the opportunities to improve. I am delighted to hear that you found our rooms big and comfortable. Whilst I am pleased with the good comments, I truly value the negative comments as this gives us the opportunity of improving what we can offer. I am... More 

Krabi Town, Thailand
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed December 15, 2014

It is a grand hotel in which offers spacious room size and super comfortable bed...however no water for free lol..anyway, breakfast seems okay but expected more for such price of 22000 yen. Hotel offers free shuttle to airport so it is convenient for us..

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4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 30, 2014

I stayed here 11/27/14 because my flight was cancelled due to a volcano. The price was very affordable and the shuttle bus from the airport to the hotel was free. The shuttle bus to the airport from the hotel was free too. The rooms were clean and stylish, and my bed was absolutely comfortable. I had free wifi in my... More 

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Tulsa OK USA
Top Contributor
146 reviews 146 reviews
45 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed October 3, 2014

This hotel is quite close to the airport and right by the train station, so good for travelers. We arrived late in the evening after the shuttle had stopped, so took a taxi which cost 1800 yen. The lobby is very impressive with high ceiling and comfortable furnishings. We were quickly checked in. Room is average size, which means large... More 

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 30, 2014

Hotel is easily reached by a free shuttle from the New Chitose Airport. Although the hotel is not 5 star, the staff is friendly and helpful, the room I checked into was neat and clean and comfortable and larger than the "Japan" standard. It is located near numerous restaurants and a mall. The JR station is nearby, a 5 minute... More 

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Sydney, Australia
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 23, 2014

The hotel is near the airport. And it is western style hotel. Most front desk staffs can speak English and breakfast is good. Very clean and good for overnight sleep after long flight to Japan from Sydney. There is free shuttle from/to airport. And the staff are very helpful to sore my large luggage even after I checked out. It... More 

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Mont-de-Marsan, France
Senior Contributor
34 reviews 34 reviews
26 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed September 17, 2014

The hotel is a 7 minutes walk from the station, crossing two streets. It is calm, the rooms are spacious. A very good breakfast buffet in the morning, both Japanese and Western style. Opposite of the hotel there are Japanese and Western junk-food-restaurants as well as a big Leon supermarket.

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Additional Information about ANA Crowne Plaza Hotel Chitose

Address: 2-2-1 Hokuei, Chitose 066-0036, Hokkaido
Phone Number:
Location: Japan > Hokkaido > Chitose
Price Range (Based on Average Rates): $
Hotel Class:4 star — ANA Crowne Plaza Hotel Chitose 4*
Number of rooms: 288
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Also Known As:
Crowne Plaza Chitose
Hotel Style:
#3 Family Hotel in Chitose

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