We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Marukoma Onsen Ryokan

Certificate of Excellence
7 Borobinai, Chitose 066-0287, Hokkaido
Hotel amenities
Marukoma Onsen Ryokan
Book on
TripAdvisor
Trusted partner. We work with getaroom to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 1 more site!
Ranked #6 of 20 Hotels / Ryokan in Chitose
Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
ChristineTan Toronto, Canada
Add Photo Write a Review

135 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    34
    72
    20
    7
    2
See reviews for
64
29
14
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (135)
  • Mar-May only
    (31)
  • Jun-Aug only
    (39)
  • Sep-Nov only
    (37)
  • Dec-Feb only
    (28)
All months
Toronto, Canada
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for one night. Onsen was very good and spacious. Most impressive was the helpfulness of the front desk manager who help me with my next hotel booking as I couldn't speak japanese. Overall, okay room ( no AC but fan provided and smells of smoke - level 2 rooms), okay food, awesome onsen, outstanding front desk manager.

Was this review helpful? Yes
Perth, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 11, 2015

Sadly everything about this Onsen just didn't live up. The site we ordered through (Rakuten Travel) stated that there was a free shuttle bus too and from the Onsen, sadly this was not the case once we called up to book it and it was 500 yen each person each way. Once we got there and were shown to our... More 

Was this review helpful? Yes
Azzate, Italy
Level Contributor
4 reviews
5 of 5 stars Reviewed April 15, 2015

A peaceful and lovely resort where to regenerate in lovely termal baths indoor and outdoor at a natural hot spring on the lake. Food is excellent with dinner served in the Ryokan room following the japanise tradition. Only bias could the faible and incostant wi-fi (in the lobby only) while the distance from the village and staff speaking a poor... More 

Was this review helpful? Yes
Lausanne, Switzerland
Level Contributor
48 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed March 23, 2015

Marukoma was our first accomodation on our very first trip to Japan. Writing we experienced a culture shock is an understatement, but it was a very pleasant culture shock. International travellers coming here with an open mind will certainly thouroughly enjoy their stay and probably never forget it. We booked through Japanican.com, since the website is only in Japanese and... More 

Was this review helpful? Yes
Hong Kong, China
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 25, 2015

the hot spring in this hotel was the best one that i had been in for a long time the view from the outdoor hot spring was beautiful and breakfast was season beautiful .

Was this review helpful? Yes
Sydney, Australia
Level Contributor
73 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed February 17, 2015

We have been japan many times and second time to hokkaido. Experienced Japanese onsen very often, but this is the first time we felt like a real onsen -their outside onsen pool surrounding by feet high snow, facing lake and mountains, steam rising on the surface of water, snow dancing in the air and blessing and resting into your hair.... More 

Was this review helpful? Yes
Tokyo
Level Contributor
111 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed July 19, 2014 via mobile

Early July 2014 We arrived earlier than planned as I was caught in less than good shape suddenly. We had lunch at the restaurant. We were shown to our room earlier than would be, such a pleasant surprise n a great comfort to me. We rested until our chosen private onsen room time. Such a refreshing moment to me/us. Ikura-uni... More 

Was this review helpful? Yes 4
Singapore
Level Contributor
67 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed June 26, 2014

This was another traditional resort which provided Onsen and Japanese style rooms. The view from our room was really nice as the lake was just outside. It was also really cool having Onsen outside while enjoying the beautiful scenery. During dinner, we were also served their traditional meal whereby there were many different courses in small portions. I couldn't understand... More 

Was this review helpful? Yes 2
Hong Kong, China
Level Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed January 17, 2014

We arrived at the Marukorma Onsen Ryokan after a long trip on a cold and icy evening to a warm and friendly welcome. We were shown to our room, which was in the traditional Japanese style and very charming. The resort is in a remote location on the shore of a volcanic crater lake, it has some spectacular views, which... More 

Was this review helpful? Yes 6
New Plymouth, New Zealand
Level Contributor
201 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
3 of 5 stars Reviewed January 8, 2014

This Onsen has one of the best locations and views you can get. The onsen is large and the one inside is very hot! The outdoor one has an incredible view. Onsen is open from 4am to 11pm so plenty of time to get in a few sessions. The rooms are traditional Japanese style and was a great cultural experience.... More 

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question

86 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (85)
Viewed
Room/suite (4)
Viewed
Dining (11)
Viewed
Hotel & grounds (8)
Viewed
Bathroom (5)
Viewed
View from room (5)
Viewed
Pool/beach area (1)
Viewed
Family/play areas (1)
Viewed
Other (50)

Management photos: Courtesy of the property manager

Viewed
All management photos (1)
Viewed
Hotel & grounds (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Chitose
Shikotsuko Onsen
Shikotsuko Daiichi Hotel Suizantei
Shikotsuko Onsen
Lake Shikotsu Tsuruga Resort Spa Mizu no Uta
Show Prices
Show Prices
Show Prices
Jouzankei Onsen
Jozankei Tsuruga Resort Spa Mori No Uta
Jouzankei Onsen
JR Tower Hotel Nikko Sapporo
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay