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Naniwa Issui

Certificate of Excellence
63 Chidoricho, Matsue 690-0852, Shimane Prefecture
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Naniwa Issui
Best prices for: 1 room 1 guest
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Ranked #9 of 64 Hotels / Ryokan in Matsue
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed December 1, 2011
mdot1 California
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70 reviews from our community

Traveler rating
    33
    22
    8
    5
    2
See reviews for
32
23
3
5
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
  • All months
    (70)
  • Mar-May only
    (17)
  • Jun-Aug only
    (15)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (16)
All months
California
Top Contributor
51 reviews 51 reviews
32 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed December 1, 2011

We had a great Japanese/Western room (i.e. western beds in one half, tatami mats in other for in room dining). The room was very good, the dinners excellent, and the staff, led by Hiroshi Yamauchi, wonderful. Japan may be expensive, but we would agree with another reviewer that, for this level of service, it was a bargain. For those who... More 

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Switzerland
Top Contributor
68 reviews 68 reviews
42 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed November 10, 2011

We really enjoyed our stay here mainly thanks to the staff and the food. Everyone was so welcoming and made our first stay in a ryokan a real joy. The food was amazing and, again, we were helped through the menu by the ever helpful staff. The onsen itself is very average but amazingly clean and relaxing. The hotel is... More 

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Buffalo, NY
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 15, 2010

From the moment you arrive you know this ryokan is special. Dewdrop93, a previous reviewer described it as heavenly and I agree with everything she said, except that it was expensive. When you consider that a 20-course dinner and multiple course breakfast is included in the price - it's a bargain. After a day of exploring lovely Matsue, a soak... More 

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New York, New York
1 review
5 of 5 stars Reviewed May 10, 2009

This one of the most wonderful places that I have ever stayed at anywhere! I stayed there with my mom and my husband and we all loved it. The staff,was so helpful and friendly, especially Hiroshi Yamauchi, who spoke English. He actually waited for us for each meal, escorted us, and explained all the food to us! We felt so... More 

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Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 4, 2009

This was by far the better of the two traditional onsens that we stayed at. The service was second to none. We were allocated an English speaking employee who explained everything to us and made us feel very welcome. Champagne, fruit, tea and a traditional sweet was served to us in our room on arrival. Our luggage was sent on... More 

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