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ANA Hotel Okayama

Certificate of Excellence
4.0 of 5
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15-1 Ekimotocho, Okayama 700-0024, Okayama Prefecture
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ANA Hotel Okayama
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Ranked #2 of 62 Hotels / Ryokan in Okayama
Certificate of Excellence
A recent review
4 of 5 stars reviewed 4 days ago
Even S Oslo, Norway
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221 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Oslo, Norway
Contributor
14 reviews 14 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The location is fantastic, on top of the train station. Very easy to find. Room was more than big enough. One small issue with buzzing from some of the lamps was slightly annoying, but certainly no big deal.I did not enjoy the breakfast so much at this hotel. The selection of buffet items was not as good as at many... More 

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philadelphia
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel was satisfactory - nothing special. Buffet was o.k. Service was good. Room was a little small but comfortable. It's convenient to downtown and virtually on top of train station. Lots of stores in station. Also near restaurants.

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Cairns, Australia
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here April 2015. Room really good size. Very quiet and everything you could ask for. Staff had great english. We accidentally left medicines in fridge in room and after a panicked phone call, they were located and posted to us the next day. The location is excellent. We had to drop off hire car at Toyota which was just... More 

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scotland
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 27, 2015

The room with king size bed is a good size. Staff are pleasant and helpful but our room maintenance was below par. Cups and glasses not cleaned after 2 days also surfaces neglected. The hotel is conveniently situated for JR , shops and restaurants. Breakfast is expensive in comparison to other hotels we stayed at.

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Wollongong, Australia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 24, 2015

I booked this accommodation in January for a stay in late March requesting a double bed non smoking room. I received a confirmation straight away with a non cancellation policy which I didn't think would be a problem. Unfortunately they gave us a smoking room with two twin beds. Very poor service. Feel like they just wanted my money. They... More 

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IHGCare, Guest Relations Manager at ANA Hotel Okayama, responded to this review

Dear Jenny2518, Thank you for bringing this to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to follow up with you. We have sent you a private message in an effort to obtain more information. I look forward to hearing back from you very soon. Sincerely, Connie D Case Manager IHGCare More 

UK
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 27, 2015

I found this hotel to be surprisingly good, when compared to others I've stayed in while travelling around Japan. Very close to the station so it's ideal for Shinkansen sight-seeing trips! My room was quite spacious for the money and was very clean. The wifi was free and it was easy to get connected. The only disappointment was the breakfast,... More 

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San Francisco, California
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 21, 2015

I only stayed one night in this hotel. It's near the west exit of the Okayama Station. I knew it's near the West exit but I had a hard time to locate it since it's sign did not face the Station. The room isn't as big as I thought (the pics look much bigger). It's a little quieter on this... More 

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Blacksburg, Virginia
Top Contributor
66 reviews 66 reviews
49 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed February 5, 2015

The hotel is walking distance from Shinkensen train station which is very convenient! The lobby and every aspect of the hotel are immaculate. Morning breakfast was excellent. I was disappointed that the hotel lacked any exercise facilities. The views from the rooms are spectacular.

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Northampton, United Kingdom
Contributor
14 reviews 14 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 28, 2014

Visiting Japan for the first time to attend a conference in Okayama, I was booked into the ANA Hotel Okayama: this is only 100 metres from the Okayama Conference Centre - very convenient. The hotel is worth lots of stars, providing a universally excellent service. All the staff are helpful and polite, as might be expected in Japan. My room... More 

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Poole
Senior Contributor
48 reviews 48 reviews
25 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 1, 2014 via mobile

Very modern hotel in v convenient location by the station and excellent department store with great food. Hotel food looks expensive but didn't try that. Lovely bedrooms - v comfortable and quiet with lovely views. Very nice design of rooms with relaxing colours and lots of pillows

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anaokayama, フロント オフィス マネージャー at ANA Hotel Okayama, responded to this review

Dear valuable guest, Thank you very much for sharing your experiences at ANA Hotel Okayama. It is always our pleasure to know that you enjoyed most of the time during your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to... More 

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