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ANA Crowne Plaza Toyama

Certificate of Excellence
4.0 of 5
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2-3 Otemachi, Toyama 930-0084, Toyama Prefecture
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ANA Crowne Plaza Toyama
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Ranked #3 of 61 Hotels / Ryokan in Toyama
Certificate of Excellence
A recent review
4 of 5 stars Reviewed January 10, 2015
IntlTravelerEG Singapore, Singapore
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193 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Singapore, Singapore
Senior Contributor
32 reviews 32 reviews
27 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 10, 2015

I stayed here for one night on a business trip to Toyama. The rooms are small, but the amenities are typical for a medium grade hotel. The price was very good, including a nice breakfast buffet. There are plenty of restaurants within walking distance. I did not see a fitness centre at the hotel, which was a pity because in... More 

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Vancouver, BC
Senior Contributor
46 reviews 46 reviews
27 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed November 9, 2014

This hotel probably is one of the better hotels in Toyama. The hotel is pretty old but kept very clean. The service of staff was good. Regarding the room size, it is pretty decent and good enough for the price. In general it is recommended for Toyama City.

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Cologne, Germany
Senior Contributor
36 reviews 36 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 16, 2014

Friendl, helpful and English speaking staff. Had a single room which is very small, but that's normal in Japan. Everything worked and clean. The breakfast buffet offers a broad range of good quality Japanese and international breakfast items. Next to the hotel you find a convenience store, where you also can buy warm snacks. Just in case you don't want... More 

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Chiba, Japan
Top Contributor
51 reviews 51 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed June 25, 2014

There are two particular things that I liked in this hotel. First, the bathroom mirror - a portion of it is still clear during a hot shower. Second, the breakfast buffet with free beer. The room is not that big but enough for solo travelers. Also, for those who are into photography, the park outside especially during winter is decorated... More 

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San Carlos, California
Top Contributor
61 reviews 61 reviews
25 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed May 26, 2014

This hotel needs a big upgrade, all the furniture are outdated. My tv is facing the desk rather than the bed. The carpet needs to be cleaned and the desk changed. I never liked crown plazas and this one made me think that I will never go to one from now on! The staff is super nice.

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IHGCare, Guest Relations Manager at ANA Crowne Plaza Toyama, responded to this review

Dear Roche68, Thank you very much for your recent stay with us. I am pleased that you found our staff highly commendable. On the other hand, I am sorry we were not able to exceed or at least be at par with your expectation. Our hotel is very proud of its level of service, cleanliness and quality of its product... More 

Asia
Senior Contributor
38 reviews 38 reviews
31 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed December 17, 2013

The hotel is centrally located, clean, with Japanese-sized smaller rooms that are comfortable, warm and well equipped, The staff are very helpful, attentive and proactive when you need help. For business travelers with no Japanese language skills, the customer care will deliver the peace of mind you need. Support in English is very good. Local fresh seafood, sake and local... More 

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san francisco
Top Contributor
50 reviews 50 reviews
23 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed August 26, 2013

Stayed for a business trip. The rooms are basic, on the smallish side for US travelers, but clean. Staff are courteous and efficient. I was surprised to find that many spoke and understood English quite well. The room amenities include nice bath salts which really soften the bath water! The highlight, though, was the breakfast buffet. Many of the dishes... More 

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Shanghai, China
Top Contributor
60 reviews 60 reviews
46 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed August 4, 2013

Some of the reviews here sound like somebody from the hotel staff started writing reviews to be honest. The breakfast buffet is international average but definitively not "superb", this hotel is also not "the best hotel ever". Having said this I can recommend the hotel for business travellers. The rooms are small and of this slightly old-fashioned design that also... More 

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d
Contributor
14 reviews 14 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 28, 2013

Excellent staff, speak English reasonable. Room is reasonable, not the largest, or newest, but clean, comfortable. Hotel is centrally located, but need a car to get anywhere, although street car stops next to hotel. across the street from toyama castle, which looks nice but really just an edifice. Buffet breakfast is good, recommended. Certainly comparable to other larger city hotels... More 

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Toyama, Japan
Senior Contributor
34 reviews 34 reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed June 24, 2013

This is the top hotel of toyama!! We can enjoy a lot of things. First, the atomospher is very elegant! It looks like a castle and you ca relax. Second, restaurant are very good! You can eat delicious chinese, Japanese and friench dishes! I recommend you buffet! It's very good! Third, you can see beautiful view from window!! It's very... More 

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