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All 40 Toyama hotels

ANA Crowne Plaza Toyama

4.0 of 5 Hotel   |   2-3 Otemachi, Toyama, Toyama Prefecture 930-0084, Japan
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Ranked #2 of 40 Hotels in Toyama
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 weeks ago
Fritz Z Cologne, Germany
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135 reviews from our community

Traveler rating
    41
    74
    16
    2
    2
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23
8
33
70
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Any
English first
Cologne, Germany
Senior Contributor
36 reviews 36 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Friendl, helpful and English speaking staff. Had a single room which is very small, but that's normal in Japan. Everything worked and clean. The breakfast buffet offers a broad range of good quality Japanese and international breakfast items. Next to the hotel you find a convenience store, where you also can buy warm snacks. Just in case you don't want... More

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Chiba, Japan
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 25, 2014

There are two particular things that I liked in this hotel. First, the bathroom mirror - a portion of it is still clear during a hot shower. Second, the breakfast buffet with free beer. The room is not that big but enough for solo travelers. Also, for those who are into photography, the park outside especially during winter is decorated... More

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San Carlos, California
Senior Contributor
47 reviews 47 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed May 26, 2014

This hotel needs a big upgrade, all the furniture are outdated. My tv is facing the desk rather than the bed. The carpet needs to be cleaned and the desk changed. I never liked crown plazas and this one made me think that I will never go to one from now on! The staff is super nice.

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IHGCare, Guest Relations Manager at ANA Crowne Plaza Toyama, responded to this review

Dear Roche68, Thank you very much for your recent stay with us. I am pleased that you found our staff highly commendable. On the other hand, I am sorry we were not able to exceed or at least be at par with your expectation. Our hotel is very proud of its level of service, cleanliness and quality of its product... More

Asia
Senior Contributor
36 reviews 36 reviews
31 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed December 17, 2013

The hotel is centrally located, clean, with Japanese-sized smaller rooms that are comfortable, warm and well equipped, The staff are very helpful, attentive and proactive when you need help. For business travelers with no Japanese language skills, the customer care will deliver the peace of mind you need. Support in English is very good. Local fresh seafood, sake and local... More

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san francisco
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed August 26, 2013

Stayed for a business trip. The rooms are basic, on the smallish side for US travelers, but clean. Staff are courteous and efficient. I was surprised to find that many spoke and understood English quite well. The room amenities include nice bath salts which really soften the bath water! The highlight, though, was the breakfast buffet. Many of the dishes... More

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Shanghai, China
Top Contributor
56 reviews 56 reviews
42 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed August 4, 2013

Some of the reviews here sound like somebody from the hotel staff started writing reviews to be honest. The breakfast buffet is international average but definitively not "superb", this hotel is also not "the best hotel ever". Having said this I can recommend the hotel for business travellers. The rooms are small and of this slightly old-fashioned design that also... More

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d
Contributor
14 reviews 14 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 28, 2013

Excellent staff, speak English reasonable. Room is reasonable, not the largest, or newest, but clean, comfortable. Hotel is centrally located, but need a car to get anywhere, although street car stops next to hotel. across the street from toyama castle, which looks nice but really just an edifice. Buffet breakfast is good, recommended. Certainly comparable to other larger city hotels... More

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Toyama, Japan
Senior Contributor
34 reviews 34 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 24, 2013

This is the top hotel of toyama!! We can enjoy a lot of things. First, the atomospher is very elegant! It looks like a castle and you ca relax. Second, restaurant are very good! You can eat delicious chinese, Japanese and friench dishes! I recommend you buffet! It's very good! Third, you can see beautiful view from window!! It's very... More

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Southampton
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 18, 2013

The hotel is centrally located, close to all amenities (opposite the castle) and transport links. It offers excellent restaurants & bars (particularly the rooftop one) and facilities. Superb buffet breakfast (including both local and international cuisine). Rooms are clean an reasonably spacious. Staff are frendly and good english speakers. A thoroughly recommended hotel.

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Tokyo, Japan
Top Contributor
93 reviews 93 reviews
72 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed January 12, 2013

Interior decor: Standard ANA Crowne Plaza Japan quality - excellent Amenites: Aroma, bath powder, heatable eye mask - standard sets for ANA Crowne Plaza Japan chains - excellent Exterior appearance: Flagship hotel in Toyama, near the castle area. Stylish and attractive Outside view from the room I stayed at: east and south sides of Toyama city with mixture of residential... More

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Additional Information about ANA Crowne Plaza Toyama

Address: 2-3 Otemachi, Toyama, Toyama Prefecture 930-0084, Japan
Phone Number:
Location: Japan > Chubu > Toyama Prefecture > Toyama
Price Range (Based on Average Rates): $$
Hotel Class:4 star — ANA Crowne Plaza Toyama 4*
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Also Known As:
Crowne Plaza Toyama

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