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ANA Crowne Plaza Toyama

Certificate of Excellence
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2-3 Otemachi, Toyama 930-0084, Toyama Prefecture
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1 room 1 guest
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ANA Crowne Plaza Toyama
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208 Reviews from our TripAdvisor Community

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Traveler rating
    59
    116
    29
    2
    2
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36
13
49
102
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
  • All months
    (208)
  • Mar-May only
    (59)
  • Jun-Aug only
    (60)
  • Sep-Nov only
    (49)
  • Dec-Feb only
    (40)
All months
PA
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The staff here really make this place special. Of course the location, cleanliness and variety in their breakfast buffet is also excellent. Our lack of ability to speak Japanese beyond the basic hello, goodbye and thank you very much was not a problem as we were always able to find an employee who spoke English. The trolley stop was literally... More 

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宿泊部長, フロント オフィス マネージャー at ANA Crowne Plaza Toyama, responded to this review

Thank you for comments. We are pleased to see that you enjoyed your stay at ANA Crowne Plaza Hotel Toyama. Since hotel staff are trying to do their best effort to give memorable experience to our guest, they are encouraged by your warm comments. We all are looking forward to your visit to Toyama and staying with us. Kind regards, More 

Nagoya, Japan
Level Contributor
99 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My prince and I now call Japan home, and look to travel further afield from our base in Nagoya whenever possible. Japan's amazing rail infrastructure makes this exceedingly easy, and hotels (whether 'traditional western' or 'traditional Japanese') play an important role in our overall experience. On our way to experience the Alpen-Kurobe trail across the Japanese alps, we first travelled... More 

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Singapore, Singapore
Level Contributor
32 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed January 10, 2015

I stayed here for one night on a business trip to Toyama. The rooms are small, but the amenities are typical for a medium grade hotel. The price was very good, including a nice breakfast buffet. There are plenty of restaurants within walking distance. I did not see a fitness centre at the hotel, which was a pity because in... More 

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Vancouver, BC
Level Contributor
46 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed November 9, 2014

This hotel probably is one of the better hotels in Toyama. The hotel is pretty old but kept very clean. The service of staff was good. Regarding the room size, it is pretty decent and good enough for the price. In general it is recommended for Toyama City.

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Cologne, Germany
Level Contributor
39 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed August 16, 2014

Friendl, helpful and English speaking staff. Had a single room which is very small, but that's normal in Japan. Everything worked and clean. The breakfast buffet offers a broad range of good quality Japanese and international breakfast items. Next to the hotel you find a convenience store, where you also can buy warm snacks. Just in case you don't want... More 

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Chiba, Japan
Level Contributor
58 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed June 25, 2014

There are two particular things that I liked in this hotel. First, the bathroom mirror - a portion of it is still clear during a hot shower. Second, the breakfast buffet with free beer. The room is not that big but enough for solo travelers. Also, for those who are into photography, the park outside especially during winter is decorated... More 

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San Carlos, California
Level Contributor
71 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed May 26, 2014

This hotel needs a big upgrade, all the furniture are outdated. My tv is facing the desk rather than the bed. The carpet needs to be cleaned and the desk changed. I never liked crown plazas and this one made me think that I will never go to one from now on! The staff is super nice.

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at ANA Crowne Plaza Toyama, responded to this review

Dear Roche68, Thank you very much for your recent stay with us. I am pleased that you found our staff highly commendable. On the other hand, I am sorry we were not able to exceed or at least be at par with your expectation. Our hotel is very proud of its level of service, cleanliness and quality of its product... More 

Asia
Level Contributor
43 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed December 17, 2013

The hotel is centrally located, clean, with Japanese-sized smaller rooms that are comfortable, warm and well equipped, The staff are very helpful, attentive and proactive when you need help. For business travelers with no Japanese language skills, the customer care will deliver the peace of mind you need. Support in English is very good. Local fresh seafood, sake and local... More 

Was this review helpful? Yes 1
san francisco
Level Contributor
58 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed August 26, 2013

Stayed for a business trip. The rooms are basic, on the smallish side for US travelers, but clean. Staff are courteous and efficient. I was surprised to find that many spoke and understood English quite well. The room amenities include nice bath salts which really soften the bath water! The highlight, though, was the breakfast buffet. Many of the dishes... More 

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Shanghai, China
Level Contributor
60 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed August 4, 2013

Some of the reviews here sound like somebody from the hotel staff started writing reviews to be honest. The breakfast buffet is international average but definitively not "superb", this hotel is also not "the best hotel ever". Having said this I can recommend the hotel for business travellers. The rooms are small and of this slightly old-fashioned design that also... More 

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