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Hotel New Akao

1993-250 Atami, Atami 413-8555, Shizuoka Prefecture
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204 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
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    (204)
  • Mar-May only
    (64)
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    (45)
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    (49)
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    (46)
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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 15, 2015

Overlooking the sea, this hotel offers a beautiful view by day and by night. A good place to relax, especially in their tatami style rooms which offers a truly japanese cultural experience. The hot spring is good and available till 1am, and if you forget to bring a towel like myself, you could call to ask them to bring to... More 

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ホテルニューアカオ, 企画・広報 at Hotel New Akao, responded to this review

Thank you for staying with us and we truly appreciate your warm comments about your experience at Newakao. Your comment was very rewarding, I will make sure to share your feedback with all the members of my team. Let us recommend you the beautiful fireworks from end of July as the Summer feature of Atami for your next stay. We... More 

Sin Ming, Singapore
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 13, 2015

My husband and I stayed for a night in this hotel as part of our Mt Fuji/Hakone trip. The reception service was courteous, the tatami room was clean and comfy. This was our first time staying In such a traditional Japanese style room and we were pleasantly surprised with the bed, furniture, decor and for me, the Japanese robe which... More 

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ホテルニューアカオ, 企画・広報 at Hotel New Akao, responded to this review

Thank you very much for your recent stay, and truly appreciate that you took time to share your very detailed feedback with us. We are very pleased to hear that you enjoyed the view and our service during your stay. We truly look forward to welcome you back soon! Sincerely yours More 

Kawasaki, Japan
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed June 6, 2015

I stayed at the New Akao only for one night, on the occasion of a business meeting. The meeting was held in the main building. We were 16 participants, and the meeting room felt a bit cramped for this number of people. We had been given an overhead projector that probably had decades under its belt, and after considerable trouble... More 

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ホテルニューアカオ, 企画・広報 at Hotel New Akao, responded to this review

Thank you for taking the time to share your comments regarding your stay at New akao. All our Ladies and Gentlemen are committed to providing a truly memorable stay and service for our guests and I sincerely apologize that we have failed to provide you with the service we are known for. I will make sure to share it with... More 

Houston, Texas
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 4, 2015

We stayed at Hotel New Akao in April, 2015. It is built by the sea and is the oceanfront with all rooms having an ocean view. Their rooms are Japanese style with tatami mats as the flooring along with shoji slide doors. The room has setting as living room during the day and will be changed to bedroom at night.... More 

Was this review helpful? Yes 1
ホテルニューアカオ, 企画・広報 at Hotel New Akao, responded to this review

Thank you for staying with us and we truly appreciate your warm comments about your experience at New Akao . Let us recommend you the beautiful fireworks from end of July as the Summer feature of Atami for your next stay. We look forward to welcoming you again. More 

Toronto
Level Contributor
205 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
3 of 5 stars Reviewed May 17, 2015

We stayed for one night as part of a tour. No major complaints. Location is very scenic. Room was clean and spacious, Japanese style. Beds made up on the floor while we were at dinner. Very nice plentiful banquet style dinner. Welcomed by staff with drinks. There is a small shop in the basement for snacks and drinks. Japanese style... More 

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ホテルニューアカオ, 企画・広報 at Hotel New Akao, responded to this review

Thank you for staying with us and we appreciate your warm comments about your experience at New akao. We are pleased to know you had a relaxing stay and enjoyed the sights of the Spring in ATAMI. We look forward to serving you again soon. More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 2, 2015

The hotel is quite old fashioned but the facilities are all in very good working order. There is an outdoor Onsen which has the best of views and an indoor Large Onsen pool. The food we had was buffet style and the selection was very diverse from sashimi, fresh crab, vegetables... There is a bus service from the station to... More 

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ホテルニューアカオ, 広報担当マネージャー at Hotel New Akao, responded to this review

Thank you,Mr Edward B. I do hope you enjoyed staying with us. We look forward to serving you again soon. Have a pleasant journey. More 

Burlington, Canada
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed January 21, 2015

One night stay as part of our tour of Japan. Ryokan style room was an interesting experience. The view was spectacular overlooking the ocean. We were able to leave the window open all night with the wonderful sound of the ocean. The Japanese bath was well stocked with towels, soap and shampoo. The restaurant was huge, but extremely dated.

Was this review helpful? Yes 1
Los Angeles, California
Level Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed December 20, 2014

The Hotel New Akao was one of the four hotels that were chosen as part of our 10-day tour package of Japan. We were warmly met by hotel employees with umbrellas! as we were escorted (in the rain) to the nice spacious lobby. Our tour group were given refreshments and snacks while our luggage was being taken to our rooms.... More 

Was this review helpful? Yes 1
tokyo
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 23, 2014

部屋付き、浴衣タオル付き、13:09-17:00の日帰り入浴が3200円。ランチ営業しているレストランもあるし土産物屋のビールも良心価格。穴場だと思います。JPY3200 per person, day use Onsen with all amenities including Yukata. And you can nap in Japanese ryokan style room. Of course, Tatami room!

Was this review helpful? Yes 1
Sacramento, California
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed August 9, 2014

Most of the reviews are accurate: the hotel is dated and needs a lot of maintenance and repairs. In an attempt to provide a fair review for those interested in visiting Atami, here goes: Pro's: scenery is spectacular. From our room we had a great view of the ocean. We stayed in the higher-end section of the hotel called the... More 

Was this review helpful? Yes 6

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