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Hotel Okura Niigata

6-53 Kawabatacho, Chuo-ku, Niigata 951-8053, Niigata Prefecture
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Hotel Okura Niigata
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181 Reviews from our TripAdvisor Community

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Traveler rating
    54
    83
    32
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    4
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83
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sheffield, United Kingdom
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

What a lovely hotel this is. It's got a beautiful relaxed 1970s feel to it, but is not at all shabby. It's well kept, clean and spacious. The bathroom was gorgeous, and the view from the room over Bandai Bridge and the Shinano River was fantastic. The breakfast was great too. We had a table at the window overlooking the... More 

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HONiigata, 支配人 at Hotel Okura Niigata, responded to this review

Thank you for choosing Hotel Okura Niigata for your recent stay in Niigata. We are glad to hear that you enjoyed your stay with us, especially the atmosphere, breakfast, and view of Shinano River. Please try our Japanese style breakfast next time, we are sure you will like it Furumachi area, which we are happy to hear you loved to... More 

Japan
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 14, 2014

Under amenities Trip Advisor lists swimming pool and free parking. There is definitely NO swimming pool at the Niigata Hotel Okura which was a disappointment after a long drive to get there. Also there is NO FREE parking. We had to pay about 1300 yen to park for 1 day. The WiFi was free, but we kept losing the signal... More 

Was this review helpful? Yes 1
Barlow, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed July 26, 2013

We stayed for 5 nights at this hotel and I have to say it was an exceptionally surprising and pleasant experiance from the moment we stepped from the car to the day we left. We were visiting our daughter who lives and works in the prefecture and used the hotel as a base for exploring the region. Niigata is an... More 

Was this review helpful? Yes 2
Honolulu
Top Contributor
53 reviews 53 reviews
25 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed January 22, 2012

A hotel staff here greeted me with a 45-degree bow, what a great custom. Bring earplugs because I could here the chirping of the crosswalk from the 9th floor and everything here is in Japanese, even the TV remote.

Was this review helpful? Yes 1
Munich, Germany
Senior Contributor
47 reviews 47 reviews
29 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed November 20, 2010

Internet was not working for me. Other than that everything ok and good rate!

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De Haan, Belgium
Top Contributor
82 reviews 82 reviews
77 hotel reviews
215 helpful votes 215 helpful votes
5 of 5 stars Reviewed August 27, 2010

We were most satisfied with our stay in this hotel but only after a problem was solved upon our arrival. We had a reservation for a non-smoking room but initially we were offered a smoking room [we believe that continuing to offer smoking rooms in a hotel proves outdated hotel management]. Because the hotel was heavily booked, a non-smoking room... More 

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Honolulu
Top Contributor
116 reviews 116 reviews
30 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed June 4, 2010

My husband and I stayed here 4 nights, and it made our trip to Niigata perfect. Location is at one end of the famous Bandaibashi (bridge) and it's easy walking distance to both centers of Niigata. Also lovely walks along the riverside. Hotel seems like a smaller version of the Tokyo Okura and I suspect dates from the same period.... More 

Was this review helpful? Yes 2
Chia-yi, Taiwan
Senior Contributor
42 reviews 42 reviews
22 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed July 27, 2007

I spent three nights at this hotel. Although it doesn't show how to get there by bus in its website, it is easy to find out which bus line to take. The breakfast it provides is delicious. Most of the staff can speak English well. In addition, the room is quite large. By the way, the locations is great. It... More 

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