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Hotel Okura Niigata

6-53 Kawabatacho, Chuo-ku, Niigata 951-8053, Niigata Prefecture
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1 room 1 guest
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Hotel Okura Niigata
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194 Reviews from our TripAdvisor Community

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Traveler rating
    56
    90
    35
    8
    5
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41
24
32
86
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Date | Rating
  • English first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
    (194)
  • Mar-May only
    (35)
  • Jun-Aug only
    (82)
  • Sep-Nov only
    (45)
  • Dec-Feb only
    (32)
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Brisbane, Australia
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is in a great location. One of the concierge who unfortunately I did not get the name of, a younger male, was absolutely fantastic. Any questions we had of directions we needed he provided to us in great detail. The rooms are very clean and spacious. The train station is about a 15-20min walk away which lots of... More 

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uk
Level Contributor
110 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We got a good deal (as a previous reviewer has said, it does cheap rooms when there isn't a convention or two going on), and got a room with a superb view over the river. The room wasn't huge, but that's quite usual in Japan, and not a problem if you're spending most of your time looking around what is... More 

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Tokyo, Japan
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 7, 2015

This is a large hotel that hosts a number of conventions (lots of ballroom space), so when there are no conventions they offer great deals to fill up the rooms. I paid less than $90 per night for 5-star accommodations. There are plenty of restaurants onsite. It's a short cab ride from the train station, or a 20 minute walk.... More 

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HONiigata, 支配人 at Hotel Okura Niigata, responded to this review

Thank you very much for choosing The Hotel Okura Niigata for your recent stay in Niigata. We are happy to hear that you liked our hotel, especially our facilities and the location. We would like to thank you for your recommendation. Looking forward to welcoming you again. More 

Sheffield, United Kingdom
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 1, 2015

What a lovely hotel this is. It's got a beautiful relaxed 1970s feel to it, but is not at all shabby. It's well kept, clean and spacious. The bathroom was gorgeous, and the view from the room over Bandai Bridge and the Shinano River was fantastic. The breakfast was great too. We had a table at the window overlooking the... More 

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HONiigata, 支配人 at Hotel Okura Niigata, responded to this review

Thank you for choosing Hotel Okura Niigata for your recent stay in Niigata. We are glad to hear that you enjoyed your stay with us, especially the atmosphere, breakfast, and view of Shinano River. Please try our Japanese style breakfast next time, we are sure you will like it Furumachi area, which we are happy to hear you loved to... More 

Japan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 14, 2014

Under amenities Trip Advisor lists swimming pool and free parking. There is definitely NO swimming pool at the Niigata Hotel Okura which was a disappointment after a long drive to get there. Also there is NO FREE parking. We had to pay about 1300 yen to park for 1 day. The WiFi was free, but we kept losing the signal... More 

Was this review helpful? Yes 1
Barlow, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed July 26, 2013

We stayed for 5 nights at this hotel and I have to say it was an exceptionally surprising and pleasant experiance from the moment we stepped from the car to the day we left. We were visiting our daughter who lives and works in the prefecture and used the hotel as a base for exploring the region. Niigata is an... More 

Was this review helpful? Yes 2
Honolulu
Level Contributor
53 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed January 22, 2012

A hotel staff here greeted me with a 45-degree bow, what a great custom. Bring earplugs because I could here the chirping of the crosswalk from the 9th floor and everything here is in Japanese, even the TV remote.

Was this review helpful? Yes 1
Munich, Germany
Level Contributor
50 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed November 20, 2010

Internet was not working for me. Other than that everything ok and good rate!

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De Haan, Belgium
Level Contributor
81 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 215 helpful votes
5 of 5 stars Reviewed August 27, 2010

We were most satisfied with our stay in this hotel but only after a problem was solved upon our arrival. We had a reservation for a non-smoking room but initially we were offered a smoking room [we believe that continuing to offer smoking rooms in a hotel proves outdated hotel management]. Because the hotel was heavily booked, a non-smoking room... More 

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Honolulu
Level Contributor
116 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed June 4, 2010

My husband and I stayed here 4 nights, and it made our trip to Niigata perfect. Location is at one end of the famous Bandaibashi (bridge) and it's easy walking distance to both centers of Niigata. Also lovely walks along the riverside. Hotel seems like a smaller version of the Tokyo Okura and I suspect dates from the same period.... More 

Was this review helpful? Yes 2
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