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Hotel Okura Niigata

6-53 Kawabatacho, Chuo-ku, Niigata 951-8053, Niigata Prefecture
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1 room 1 adult
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Hotel Okura Niigata
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227 Reviews from our TripAdvisor Community

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Level Contributor
63 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
4 of 5 stars Reviewed November 10, 2015 via mobile

The hotel location is the best in Niigata from my opinion. It is directly over looking on Shinano River. The room furniture style is old like from the 80s but every thing is working as it should. The size of the room is convenient for one person and it will be little crowded for a couple. The service is good... More 

Helpful?
1 Thank Saleh A
HONiigata, 支配人 at Hotel Okura Niigata, responded to this review

Dera Saleh A Thank you very much for choosing the Hotel Okura Niigata for your stay in Niigata. We are happy to hear that you liked our hotel, especially our location. We would like to thank you for your recommendation. Looking forward to welcoming you again. More 

Brisbane, Australia
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed August 8, 2015 via mobile

This hotel is in a great location. One of the concierge who unfortunately I did not get the name of, a younger male, was absolutely fantastic. Any questions we had of directions we needed he provided to us in great detail. The rooms are very clean and spacious. The train station is about a 15-20min walk away which lots of... More 

Helpful?
1 Thank Nelly-Laur
uk
Level Contributor
122 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
5 of 5 stars Reviewed August 3, 2015

We got a good deal (as a previous reviewer has said, it does cheap rooms when there isn't a convention or two going on), and got a room with a superb view over the river. The room wasn't huge, but that's quite usual in Japan, and not a problem if you're spending most of your time looking around what is... More 

Helpful?
Thank pxyzyzygy
Tokyo, Japan
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 7, 2015

This is a large hotel that hosts a number of conventions (lots of ballroom space), so when there are no conventions they offer great deals to fill up the rooms. I paid less than $90 per night for 5-star accommodations. There are plenty of restaurants onsite. It's a short cab ride from the train station, or a 20 minute walk.... More 

Helpful?
Thank Edbo
HONiigata, 支配人 at Hotel Okura Niigata, responded to this review

Thank you very much for choosing The Hotel Okura Niigata for your recent stay in Niigata. We are happy to hear that you liked our hotel, especially our facilities and the location. We would like to thank you for your recommendation. Looking forward to welcoming you again. More 

Sheffield, United Kingdom
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed June 30, 2015

What a lovely hotel this is. It's got a beautiful relaxed 1970s feel to it, but is not at all shabby. It's well kept, clean and spacious. The bathroom was gorgeous, and the view from the room over Bandai Bridge and the Shinano River was fantastic. The breakfast was great too. We had a table at the window overlooking the... More 

Helpful?
Thank Delbert1964
HONiigata, 支配人 at Hotel Okura Niigata, responded to this review

Thank you for choosing Hotel Okura Niigata for your recent stay in Niigata. We are glad to hear that you enjoyed your stay with us, especially the atmosphere, breakfast, and view of Shinano River. Please try our Japanese style breakfast next time, we are sure you will like it Furumachi area, which we are happy to hear you loved to... More 

Japan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 14, 2014

Under amenities Trip Advisor lists swimming pool and free parking. There is definitely NO swimming pool at the Niigata Hotel Okura which was a disappointment after a long drive to get there. Also there is NO FREE parking. We had to pay about 1300 yen to park for 1 day. The WiFi was free, but we kept losing the signal... More 

Helpful?
1 Thank Aizumom
Barlow, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed July 26, 2013

We stayed for 5 nights at this hotel and I have to say it was an exceptionally surprising and pleasant experiance from the moment we stepped from the car to the day we left. We were visiting our daughter who lives and works in the prefecture and used the hotel as a base for exploring the region. Niigata is an... More 

Helpful?
2 Thank The_Joss
Honolulu
Level Contributor
54 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed January 22, 2012

A hotel staff here greeted me with a 45-degree bow, what a great custom. Bring earplugs because I could here the chirping of the crosswalk from the 9th floor and everything here is in Japanese, even the TV remote.

Helpful?
1 Thank HonoluluMoon
Munich, Germany
Level Contributor
54 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed November 20, 2010

Internet was not working for me. Other than that everything ok and good rate!

Helpful?
Thank SuchANiceCouple
De Haan, Belgium
Level Contributor
80 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 213 helpful votes
5 of 5 stars Reviewed August 27, 2010

We were most satisfied with our stay in this hotel but only after a problem was solved upon our arrival. We had a reservation for a non-smoking room but initially we were offered a smoking room [we believe that continuing to offer smoking rooms in a hotel proves outdated hotel management]. Because the hotel was heavily booked, a non-smoking room... More 

Helpful?
Thank mundus
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