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Hotel Okura Niigata

Certificate of Excellence
6-53 Kawabatacho, Chuo-ku, Niigata 951-8053, Niigata Prefecture
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Hotel Okura Niigata
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Hotel Okura Niigata
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166 reviews from our community

Traveler rating
    49
    77
    30
    6
    4
See reviews for
34
20
27
77
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • English first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
    (166)
  • Mar-May only
    (27)
  • Jun-Aug only
    (61)
  • Sep-Nov only
    (45)
  • Dec-Feb only
    (33)
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Japan
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 14, 2014

Under amenities Trip Advisor lists swimming pool and free parking. There is definitely NO swimming pool at the Niigata Hotel Okura which was a disappointment after a long drive to get there. Also there is NO FREE parking. We had to pay about 1300 yen to park for 1 day. The WiFi was free, but we kept losing the signal... More 

Was this review helpful? Yes 1
Barlow, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed July 26, 2013

We stayed for 5 nights at this hotel and I have to say it was an exceptionally surprising and pleasant experiance from the moment we stepped from the car to the day we left. We were visiting our daughter who lives and works in the prefecture and used the hotel as a base for exploring the region. Niigata is an... More 

Was this review helpful? Yes 2
Honolulu
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed January 22, 2012

A hotel staff here greeted me with a 45-degree bow, what a great custom. Bring earplugs because I could here the chirping of the crosswalk from the 9th floor and everything here is in Japanese, even the TV remote.

Was this review helpful? Yes 1
Munich, Germany
Senior Contributor
38 reviews 38 reviews
27 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed November 20, 2010

Internet was not working for me. Other than that everything ok and good rate!

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De Haan, Belgium
Top Contributor
77 reviews 77 reviews
74 hotel reviews
215 helpful votes 215 helpful votes
5 of 5 stars Reviewed August 27, 2010

We were most satisfied with our stay in this hotel but only after a problem was solved upon our arrival. We had a reservation for a non-smoking room but initially we were offered a smoking room [we believe that continuing to offer smoking rooms in a hotel proves outdated hotel management]. Because the hotel was heavily booked, a non-smoking room... More 

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Honolulu
Top Contributor
100 reviews 100 reviews
27 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed June 4, 2010

My husband and I stayed here 4 nights, and it made our trip to Niigata perfect. Location is at one end of the famous Bandaibashi (bridge) and it's easy walking distance to both centers of Niigata. Also lovely walks along the riverside. Hotel seems like a smaller version of the Tokyo Okura and I suspect dates from the same period.... More 

Was this review helpful? Yes 2
Chia-yi, Taiwan
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed July 27, 2007

I spent three nights at this hotel. Although it doesn't show how to get there by bus in its website, it is easy to find out which bus line to take. The breakfast it provides is delicious. Most of the staff can speak English well. In addition, the room is quite large. By the way, the locations is great. It... More 

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