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Hotel Okura Niigata

Certificate of Excellence
6-53 Kawabatacho, Chuo-ku, Niigata 951-8053, Niigata Prefecture
Hotel amenities
Best prices for: 1 room 1 guest
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Hotel Okura Niigata
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Hotel Okura Niigata
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166 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • English first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 14, 2014

Under amenities Trip Advisor lists swimming pool and free parking. There is definitely NO swimming pool at the Niigata Hotel Okura which was a disappointment after a long drive to get there. Also there is NO FREE parking. We had to pay about 1300 yen to park for 1 day. The WiFi was free, but we kept losing the signal... More 

Was this review helpful? Yes 1
Barlow, United Kingdom
12 reviews 12 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed July 26, 2013

We stayed for 5 nights at this hotel and I have to say it was an exceptionally surprising and pleasant experiance from the moment we stepped from the car to the day we left. We were visiting our daughter who lives and works in the prefecture and used the hotel as a base for exploring the region. Niigata is an... More 

Was this review helpful? Yes 2
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed January 22, 2012

A hotel staff here greeted me with a 45-degree bow, what a great custom. Bring earplugs because I could here the chirping of the crosswalk from the 9th floor and everything here is in Japanese, even the TV remote.

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Munich, Germany
Senior Contributor
39 reviews 39 reviews
28 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed November 20, 2010

Internet was not working for me. Other than that everything ok and good rate!

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De Haan, Belgium
Top Contributor
76 reviews 76 reviews
73 hotel reviews
214 helpful votes 214 helpful votes
5 of 5 stars Reviewed August 27, 2010

We were most satisfied with our stay in this hotel but only after a problem was solved upon our arrival. We had a reservation for a non-smoking room but initially we were offered a smoking room [we believe that continuing to offer smoking rooms in a hotel proves outdated hotel management]. Because the hotel was heavily booked, a non-smoking room... More 

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Top Contributor
102 reviews 102 reviews
27 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed June 4, 2010

My husband and I stayed here 4 nights, and it made our trip to Niigata perfect. Location is at one end of the famous Bandaibashi (bridge) and it's easy walking distance to both centers of Niigata. Also lovely walks along the riverside. Hotel seems like a smaller version of the Tokyo Okura and I suspect dates from the same period.... More 

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Chia-yi, Taiwan
Senior Contributor
42 reviews 42 reviews
22 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed July 27, 2007

I spent three nights at this hotel. Although it doesn't show how to get there by bus in its website, it is easy to find out which bus line to take. The breakfast it provides is delicious. Most of the staff can speak English well. In addition, the room is quite large. By the way, the locations is great. It... More 

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