We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

ANA Crowne Plaza Niigata

4.0 of 5 5-11-20 Bandai, Chuo-ku, Niigata 950-8531, Niigata Prefecture
Hotel website
Hotel deals
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
ANA Crowne Plaza Niigata
Professional photos View all
Browse nearby
ANA Crowne Plaza Niigata
Write a Review

133 reviews from our community

Traveler rating
    24
    79
    27
    1
    2
See reviews for
26
15
24
54
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
    (133)
  • Mar-May only
    (34)
  • Jun-Aug only
    (30)
  • Sep-Nov only
    (40)
  • Dec-Feb only
    (29)
All months
Melbourne, Australia
Senior Contributor
36 reviews 36 reviews
35 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Still a slightly dated but comfortable hotel about a ten minute walk from the train station. What made this a great experience was the staff - it was raining so very quick to find me an umbrella, front desk very helpful, lots of smiles and advice. Maybe a slightly expensive hotel for this region but still good value. There is... More 

Was this review helpful? Yes
Mont-de-Marsan, France
Senior Contributor
34 reviews 34 reviews
26 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed September 20, 2014

less than a 10 minutes walk from the station this hotel offers a really great "price/earning"-ratio. Rooms are large (for Japan), breakfast buffet has a great variety of Western and Japanese food, staff is friendly, even if their English is a little limited. Where to eat there in the district - I don`t know, because nearby ( as some guests... More 

Was this review helpful? Yes
Tokyo, Japan
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed September 12, 2014 via mobile

This fully renovated hotel offered an outstanding deal for a twin room including breakfast for 11.000 for 2 PAX even on a Friday evening before a 3-day holiday. I consider this a more than reasonable pricing especially thinking about the comfort, space and services offered. Staff is local and missing international understanding but still everybody is trying very hard to... More 

Was this review helpful? Yes 1
Abu Dhabi, United Arab Emirates
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 3, 2014

10minute walk from the station. Close to the shopping centres (5mins) and 7eleven or family mart. Plenty of taxis on hand. Close to the river. Room size was great and all rooms have a view of the river, particular if you get a higher floor.

Was this review helpful? Yes
Lakewood, California
1 review
4 of 5 stars Reviewed July 9, 2014

We only stayed for one night, and this hotel was fine for our short stay. Room was clean, with a nice view of the river and surrounding town. If you like your air conditioning ice cold, then you will be disappointed, but we were starting to get accustomed to the humidity in Japan, so the room temperature was adequate. Either... More 

Was this review helpful? Yes
Johor Bahru, Malaysia
Contributor
20 reviews 20 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 1, 2014

A decent hotel standing in the quiet little city of Niigata. Room size is quite small with a medium size bath-tub. Walking distance to Aeon supermarket and several convenience shops. There's a 24hours Mcdonald in front of the hotel. Niigata train station is approximately 1.5km away.

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at ANA Crowne Plaza Niigata, responded to this review

Dear nellson1, Thank you for taking your time to review our property. I am pleased to know that you found our hotel decent. However, I regret that the room and bath tub size did not meet your expectations. Rest assured that we take all comments seriously so that we can improve and provide the exceptional service that our guests expect... More 

Manila, Philippines
Contributor
12 reviews 12 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 16, 2014

We went to Niigata for the first time in late April and researched online for hotels. We decided to try the Ana Crowne hotel and it was spacious, very clean and close to the University of Niigata. The staff did not speak English, but made every effort to make us feel welcome. There is also a branch of McDonald's that... More 

Was this review helpful? Yes
ME
Top Contributor
104 reviews 104 reviews
56 hotel reviews
139 helpful votes 139 helpful votes
4 of 5 stars Reviewed November 19, 2013

Another very typical Crown Plaza property with some pretensions to better things; rather better restaurants than usual for this chain. Rooms are fine if tired but I struggled to get the temperature right. Bathrooms OK. Good breakfast buffet. Internet is Ethernet. Don't eat in the hotel, there are many good restaurants nearby and quite some nightlife.

Was this review helpful? Yes 2
Indianapolis, Indiana
Senior Contributor
47 reviews 47 reviews
33 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed August 16, 2013

Overall the hotel is very average. The lobby is the nicest feature and the rooms are clean but about average. There is an overall lack of true understanding of the English language despite the close proximity to the international airport. Wireless Internet in the hotel is horrible and this is the main reason I will not return to the hotel.... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at ANA Crowne Plaza Niigata, responded to this review

Dear sabtraveler, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient. However, We’re sorry we fell below your expectation regarding cleanliness, customer service and the internet connection. We will address these points. I assure you the feedback of... More 

Sapporo
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 25, 2013

Just finishing two nights at the ANA Crown Plaza Niigata. My room, 803, is a very comfortable twin (great pillows, or is it the sheets? something is very silky) and the room is larger than most I usually end up with in Japan. Couldn't find wifi in my room but there is a LAN cable to connect the old way... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to ANA Crowne Plaza Niigata? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about ANA Crowne Plaza Niigata

Address: 5-11-20 Bandai, Chuo-ku, Niigata 950-8531, Niigata Prefecture
Phone Number:
Location: Japan > Chubu > Niigata Prefecture > Niigata > Niigata Station
Price Range (Based on Average Rates): $
Hotel Class:4 star — ANA Crowne Plaza Niigata 4*
Number of rooms: 182
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, EasyToBook, IHG, Agoda, Hotels.com, Despegar.com, Travelocity, Expedia, JAPANiCAN, Rakuten, TripOnline SA and Tingo so you can book your ANA Crowne Plaza Niigata reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Niigata
Hotel Style:
#4 Business Hotel in Niigata

61 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (38)
Viewed
Dining (1)
Viewed
View from room (3)
Viewed
Room/suite (12)
Viewed
Bathroom (3)
Viewed
Hotel & grounds (3)
Viewed
Other (16)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (5)
Viewed
Dining (2)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay