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Hoshino Resorts KAI Matsumoto

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1-31-1 Asamaonsen, Matsumoto 390-0303, Nagano Prefecture
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¥46,000 (JPY)
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1 room 1 adult
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Hoshino Resorts KAI Matsumoto
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69 Reviews from our TripAdvisor Community

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Level Contributor
6 reviews
5 hotel reviews
3 of 5 stars Reviewed January 3, 2016 via mobile

The food there was great, but the building was a little old and small. Was expecting something like Hoshino Resort since the price is about the same. Service was good, just didn't like the room even our room has a Opened-air bath.

Helpful?
Thank Jul H
Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts KAI Matsumoto, responded to this review

Dear Jul H, Thank you for taking time to review our hotel. We truly appreciate your kind comments about the food and service. Also thank you for your feedback about the room. I will share your review with the rest of the team and we thrive on providing better quality products to meet guests’ expectations. We hope to deliver a... More 

London, UK
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed November 7, 2015

Beautiful ryokan in Matsumoto. Very Japanese - beautifully appointed tatami rooms with private onsen. The breakfast and dinner package is brilliant value - the food is Michelin quality and service has no comparison - amazing! Great onsen complex as well with 13 different types (indoor and outdoor pools, rain room, steams, sauna, massage chairs, etc). Would return again!

Helpful?
1 Thank NeilC5
Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts KAI Matsumoto, responded to this review

Dear NeilC5, Thank you for taking the time to review Hoshino Resorts KAI Matsumoto. We are very pleased to hear that you liked your recent stay with us. We truly appreciate your kind comments about our food. As you mentioned, variety styles of onsen could be enjoyed in KAI Matsumoto so that our guests could have a fun/relax moment in... More 

Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed October 10, 2015 via mobile

Amazing food. Amazing room. Amazing Ryokan experience. We got a room with a private outdoor Onsen . Definitely worth the extra. Basically stayed in it until the noon checkout. Meals were in a private room. Every dinner course was explained very well in English.

Helpful?
Thank Julian L
Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts KAI Matsumoto, responded to this review

Dear Julian L, Thank you for taking time to review Hoshino Resorts KAI Matsumoto. We are pleased to hear that you enjoyed your recent stay especially the private outdoor Onsen. I will share your kind comments with the rest of the team. Every season, we prepare different menus using seasonal local ingredients. We do hope we have another chance to... More 

Thailand
Level Contributor
42 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed May 25, 2015

The ryokan is a modern japaness and about 20 min taxi drive from the station. I stayed in Tatami Suite with Outdoor Bath. The room were nice and spacious. I think it's more than enough for 4 pp however I went alone. The onsen facilities are very nice and comfortable lots of clean space to relax and open almost 24... More 

Helpful?
Thank iklalanla
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed April 2, 2015 via mobile

This hotel is a very nice spot on the quiet city of Matsumoto. We stayed 1 night here while stopping by to see the castle. We had a room with a private onsen to go along with all of their others available to all guests. The tradition ryokan setting of the rooms added to the beautiful aesthetics and experience of... More 

Helpful?
Thank DKULE9
Seattle, Washington
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed February 24, 2015

We stayed at Kai Matsumoto for two nights after several days in Tokyo. Kai Matsumoto was a dream after the crazy pace of Tokyo. This modern ryokan is a short taxi ride away from the city in a quiet neighborhood. Our welcome upon arrival was warm, and we were personally escorted to our rooms by one of the English speaking... More 

Helpful?
1 Thank JourneysFromSeattle
New York City, New York
Level Contributor
2 reviews
5 of 5 stars Reviewed August 17, 2013

This ryokan was top notch, friendly and accommodating. The hot baths were great for detoxing from jet lag at 4am! I can't say enough good things about this Kai Matsumoto - pure indulgence! And the food was really beyond yummy.

Helpful?
Thank mike s
Jakarta
Level Contributor
146 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed May 15, 2013

This ryokan type of resort is so amazing. Just a nice mix of traditional bedding style (with tatami floor and futton) and modern comfortable equipments. I really enjoyed staying here. The hot baths are so calming and relaxing with serene decoration. There are 13 styles of indoor and outdoor hot baths. Since there are not so many rooms, the hot... More 

Helpful?
Thank Ferliana21
Singapore
Level Contributor
111 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed April 9, 2013 via mobile

Not really much to see in Matsumoto, except for the castle, but a stay in this hotel has fully compensated that. It has ghe most spectacular onsen (hot bath) we have seen in Japan, and the Japan experince you get is really fantastic, from the tatami room to the kaiseki dinner. We loved it. Only small complaint - would be... More 

Helpful?
Thank DCKB
Tokyo, Japan
Level Contributor
65 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 226 helpful votes
5 of 5 stars Reviewed December 2, 2012

This ryokoan is run by renowned Hoshino resorts and you would get exactly what you expect. That said, quality of the service, rooms, foods & facilities are at a very high standard and you'll be satisfied with all they offer. We stayed in a spacious room that has a main Japanese tatami room, sub tatami room, a deck with chairs... More 

Helpful?
2 Thank takainlondon
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