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Hoshino Resorts KAI Matsumoto

Certificate of Excellence
1-31-1 Asamaonsen, Matsumoto 390-0303, Nagano Prefecture
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Hoshino Resorts KAI Matsumoto
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Hoshino Resorts KAI Matsumoto
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57 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • German first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
    (57)
  • Mar-May only
    (22)
  • Jun-Aug only
    (17)
  • Sep-Nov only
    (7)
  • Dec-Feb only
    (11)
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Thailand
Level Contributor
36 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed May 26, 2015

The ryokan is a modern japaness and about 20 min taxi drive from the station. I stayed in Tatami Suite with Outdoor Bath. The room were nice and spacious. I think it's more than enough for 4 pp however I went alone. The onsen facilities are very nice and comfortable lots of clean space to relax and open almost 24... More 

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Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 3, 2015

This hotel is a very nice spot on the quiet city of Matsumoto. We stayed 1 night here while stopping by to see the castle. We had a room with a private onsen to go along with all of their others available to all guests. The tradition ryokan setting of the rooms added to the beautiful aesthetics and experience of... More 

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Seattle, Washington
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed February 24, 2015

We stayed at Kai Matsumoto for two nights after several days in Tokyo. Kai Matsumoto was a dream after the crazy pace of Tokyo. This modern ryokan is a short taxi ride away from the city in a quiet neighborhood. Our welcome upon arrival was warm, and we were personally escorted to our rooms by one of the English speaking... More 

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New York City, New York
Level Contributor
2 reviews
5 of 5 stars Reviewed August 17, 2013

This ryokan was top notch, friendly and accommodating. The hot baths were great for detoxing from jet lag at 4am! I can't say enough good things about this Kai Matsumoto - pure indulgence! And the food was really beyond yummy.

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Jakarta
Level Contributor
104 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed May 15, 2013

This ryokan type of resort is so amazing. Just a nice mix of traditional bedding style (with tatami floor and futton) and modern comfortable equipments. I really enjoyed staying here. The hot baths are so calming and relaxing with serene decoration. There are 13 styles of indoor and outdoor hot baths. Since there are not so many rooms, the hot... More 

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Singapore
Level Contributor
93 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 stars Reviewed April 9, 2013 via mobile

Not really much to see in Matsumoto, except for the castle, but a stay in this hotel has fully compensated that. It has ghe most spectacular onsen (hot bath) we have seen in Japan, and the Japan experince you get is really fantastic, from the tatami room to the kaiseki dinner. We loved it. Only small complaint - would be... More 

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Tokyo, Japan
Level Contributor
55 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 256 helpful votes
5 of 5 stars Reviewed December 3, 2012

This ryokoan is run by renowned Hoshino resorts and you would get exactly what you expect. That said, quality of the service, rooms, foods & facilities are at a very high standard and you'll be satisfied with all they offer. We stayed in a spacious room that has a main Japanese tatami room, sub tatami room, a deck with chairs... More 

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New York
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed November 18, 2012

There really is very little reason leave Kai Matsumoto during your stay but you'll have to because there are things to see in Matsumoto. That being said: The customer service is attentive but not intrusive, friendly but not contrived, and wonderfully amazingly helpful when it came to exploring Matsumoto. The accommodations are very comfortable. The hot spring spa rooms are... More 

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