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All 51 Matsumoto hotels

Buena Vista Hotel

4.0 of 5 Hotel   |   1-2-1 Honjo, Matsumoto, Nagano Prefecture 390-0814, Japan (Matsumoto Station)
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Buena Vista Hotel
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Ranked #14 of 51 Hotels in Matsumoto
A recent review
5 of 5 stars reviewed 2 weeks ago
Lindanaylor Poole
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128 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We requested an upgrade and were put in the executive suite - beautiful room and access to free drinks and snacks in the lounge. Ate the evening dinner buffet which was good value and delicious. The room was really comfortable and v well appointed. Hotel was central in the town. Easy walk to castle and all main restaurants

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New York City, New York
Top Contributor
94 reviews 94 reviews
21 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very Japanese, nice hotel, very friendly staff, no room service after 21:30, maid service a bit sloppy, small rooms, great internet. Staf speak not much english, but they are helpful and polite. Room maids don't take very serious about cleanliness, everything stays a bit dusty at times, and they don't vacuum every day, apparently - pro: they are fast!

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12 reviews 12 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 20, 2014

Was generaly surprised, as this hotel was better than I thought it was going to be, stayed two nights in a standard room on the 8th floor, room was small, but this is standard Japan, but had everything that you needed, bathroom was well equipped and clean, WIFI very good, and the breakfast buffet was excellent on the top floor... More

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Senior Contributor
25 reviews 25 reviews
22 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed May 19, 2014

Stayed here with family in April 2014 and we had an overal good experience, but I see that other people might have some issues : + Language : Even though they market themselves as an 'international hotel', you need to speak some Japanese to find out a lot of things, as their rules are often non straight forward. E.g. they... More

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Derby, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 16, 2014

Very much the same impressions as the last two reviews. Lobby area is as expected for a quality hotel although English was spoken very poorly by the reception staff. We had an executive room on the 12th floor which had seen better days. The bathroom was standard for this sort of hotel and quite acceptable. There are three restaurants. We... More

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Geneva, Switzerland
Top Contributor
223 reviews 223 reviews
58 hotel reviews
118 helpful votes 118 helpful votes
3 of 5 stars Reviewed April 28, 2014

Its an average hotel, and its good for one night stay! although they said its one of the best hotel in town, I thought it was just ok. What I found shocking upon arrival, the porters were all women! Maybe its a gender balance society, but carrying 20 kilos of luggage is not a woman's job! The reception spoke very... More

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York UK
Top Contributor
86 reviews 86 reviews
56 hotel reviews
82 helpful votes 82 helpful votes
2 of 5 stars Reviewed April 12, 2014

We were told that this was the best hotel in town and that we were in the best rooms on the executive floor. We had one window ( frame badly in need of a coat of paint)which had a dirty looking blind and no curtains .. The only furniture in the room was worn and tired looking - a chipped... More

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Top Contributor
69 reviews 69 reviews
32 hotel reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed January 26, 2014

I stayed on the executive room in the 13th floor of this hotel recently. I wanted to get my money back, especially I had to pay the executive room rate of approx $200 for the sleepless night! The 13th floor is the top floor for the guest rooms. And there is a restaurant on the 14th floor, right above the... More

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4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 28, 2013

We went here for a short 1 day stopover during our road trip across japan. We stopover at matsumoto before continuing the journey to takayama, kanazawa, kyoto and osaka. We arrived very late, almost midnight. We booked for non smoking rooms, but they gave us a smoking rooms. We mention that the kids can't stand the smoke odor, the staff... More

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Bolton, United Kingdom
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 27, 2013

A much bigger bed room that expected and a lovely bathroom with an all dancing and singing loo! The Buffett breakfast was excellent catering for both western and Japanese. Lovely warm lounge area. Set in a central area with lots of shops and restaurants near by.

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Additional Information about Buena Vista Hotel

Address: 1-2-1 Honjo, Matsumoto, Nagano Prefecture 390-0814, Japan
Location: Japan > Chubu > Nagano Prefecture > Matsumoto > Matsumoto Station
Price Range (Based on Average Rates): $
Hotel Class:4 star — Buena Vista Hotel 4*
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Also Known As:
Buena Vista Matsumoto

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