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NORTHSTAR Alpine Lodge

4306 Azumi, Matsumoto 390-1513, Nagano Prefecture
NORTHSTAR Alpine Lodge
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32 reviews from our community

Traveler rating
    32
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8
Couples
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5
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
  • All months
    (32)
  • Mar-May only
    (11)
  • Jun-Aug only
    (7)
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    (2)
  • Dec-Feb only
    (12)
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Seoul, Seoul, South Korea
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed in a Japanese style room with my husband and infant daughter while on a marriage retreat. This is the perfect getaway if you're looking for peace and serenity. The staff is extremely friendly, and most of the employees that we met were American. The rooms were beautiful and comfortable. We were there for two days/nights, and one day... More 

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Seth M, Public Relations Manager at NORTHSTAR Alpine Lodge, responded to this review

Thank you for taking the time to write a review and share your feedback. We really appreciate hearing how we are doing directly from our guests. If there is anything we can do to assist you in the future please let us know. More 

1 review
5 of 5 stars Reviewed March 3, 2015 via mobile

Deep in the Japan Alps, this cozy lodge felt like a refuge far from day to day worries that can pile up. I was completely at ease in the comfortable and spacious common areas, the staff were exceedingly agreeable, and the room and board themselves were both straight up wonderful. After a day of snowboarding, coming back and unwinding at... More 

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Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 28, 2014

Love Northstar! Came here for 3 days to get into some of the amazing road riding in the area, which is epic. The staff are super friendly and accommodating and know the area inside out. Facilities are excellent and the food was great, especially breakfast. Definitely THE place to stay in this area, rooms lovely as well.

Was this review helpful? Yes 2
ymkn, マネージャー at NORTHSTAR Alpine Lodge, responded to this review

Thank you so much for choosing NORTHSTAR for your road biking trip to northern Japan Alps. We are glad that you enjoyed your stay. We hope you to enjoy our Summer Special BBQ next time. More 

Tokyo, Japan
1 review
5 of 5 stars Reviewed June 3, 2013

Wonderful staff, always friendly and available. Meals were fresh and delicious. So many activities from biking, hiking, skiing, snowboarding, and more. The slopes are a five minute walk from the lodge which has a homey feeling, and really comfy and clean tatami rooms. Great escape from Tokyo!

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Minato-ku, Tokyo, Japan
1 review
5 of 5 stars Reviewed May 28, 2013

The lodge is in an ideal location for a variety of outdoor activities and provides a perfect home base for exploration. The staff is very friendly and welcoming. They provided excellent recommendations for exploring the area based on individual interests and fitness levels. Additionally, they keep you fueled for adventures with delicious and healthy meals! Rooms are spacious and comfortable.... More 

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Shiojiri-shi, Nagano, Japan
1 review
5 of 5 stars Reviewed April 27, 2013

As I walked into the lounge area of the new NORTHSTAR's Alpine Lodge, I felt like I had just come home. The fire in the fire place blazing, the sun's light shining in through the windows, and most of all, knowing the staff here really cares about people made me feel like I was at home. Plus the food is... More 

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1 review
5 of 5 stars Reviewed September 10, 2012

We enjoyed a fabulous weekend at Northstar last week. The staff are always so friendly and helpful and the meals really delicious - real home from home cooking. We had booked a mountain bike tour which was well organised and great fun. We most definately be booking again.

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Ginowan, Japan
1 review
5 of 5 stars Reviewed August 1, 2012

Our family stayed at Northstar. We have 2 small children and they loved it! The Norikura village was a great place for our children to hike both with concrete and dirt trails through the woods. Onsens, restaurants, and other activities were within easy walking distance. The Northstar staff were terrific and the meals were great! The lodge has lots of... More 

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Atlanta, Georgia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 5, 2012

Northstar is fabulous! I have stayed there several times now and have enjoyed the great staff, who are so helpful...the wonderful food and above all the "ambience," the peaceful yet adventurous atmosphere there. So close to everything...the stores, the baths, the slopes and mountain bike trails. Great accommodations! Great staff!

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Singapore, Singapore
1 review
5 of 5 stars Reviewed June 4, 2012

Ever since i've been to NorthStar in 2008, i've been back every single year. Their service is excellent and the place kept very clean! Rooms are Japanese and Western style and the Owners Speak both Japanese and English so its very helpful. The Ski slopes are but a 10min walk away but the owners will ALWAYS give you a lift... More 

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