We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Tsuruya Ryokan

4202-6 Azumi, Matsumoto 390-1515, Nagano Prefecture
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Tsuruya Ryokan
Professional photos View all
Browse nearby
Tsuruya Ryokan
Tsuruya Ryokan
Tsuruya Ryokan
Add Your Review

20 reviews from our community

Traveler rating
    6
    4
    7
    2
    1
See reviews for
9
8
Solo
0
Business
0
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
  • All months
    (20)
  • Mar-May only
    (3)
  • Jun-Aug only
    (4)
  • Sep-Nov only
    (10)
  • Dec-Feb only
    (3)
All months
Sydney, Australia
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 28, 2014

We caused a bit of chaos at first because we'd booked a place of the same name in another city by mistake but the Ryokan was gracious. It meant that we had a different room for each of our 2 nights. Both were excellent. All are traditional with wonderful view over surging river and trees outside. First room was smaller... More 

Was this review helpful? Yes
Leeds, United Kingdom
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 2, 2014

We stayed here for three nights in Late September. Although the place seemed a little deserted on arrival the helpful staff could not have been more welcoming. The owner is a wonderful chap who bends over backwards to be of assistance (and reminded us of Manuel from Fawlty Towers). The rooms are clean and spacious. Accommodation is traditional Japanese, and... More 

Was this review helpful? Yes 1
London, United Kingdom
Top Contributor
62 reviews 62 reviews
33 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed September 22, 2012

We really wanted to experience so remote places in the Japanese Alps and due to road reconstruction this place was certainly it! 1.5 hours from Kamikochi on a bus (including the change) and we arrived into Shirahone Onsen Spa. The kind gentleman at the information booth called Tsuruya Ryokan and within a minute a member of staff came down in... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

14 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (8)
Viewed
Dining (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (6)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question