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Tsuruya Ryokan

4202-6 Azumi, Matsumoto 390-1515, Nagano Prefecture
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1 room 1 guest
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Tsuruya Ryokan
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22 Reviews from our TripAdvisor Community

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Traveler rating
    7
    5
    7
    2
    1
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9
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
  • All months
    (22)
  • Mar-May only
    (3)
  • Jun-Aug only
    (6)
  • Sep-Nov only
    (10)
  • Dec-Feb only
    (3)
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Parma, Italy
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

This Ryokan is conveniently located in Shirahone Onsen, about 20 minutes by car from the bus station to Kamikochi. The daily rate includes traditional dinner and breakfast: the food is great. They have separate onsen for men and women at their premises, including indoor and outdoor pools. Having an hot bath after a day spent hiking is the best you... More 

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Sydney, Australia
Level Contributor
45 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed October 28, 2014

We caused a bit of chaos at first because we'd booked a place of the same name in another city by mistake but the Ryokan was gracious. It meant that we had a different room for each of our 2 nights. Both were excellent. All are traditional with wonderful view over surging river and trees outside. First room was smaller... More 

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Leeds, United Kingdom
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed October 2, 2014

We stayed here for three nights in Late September. Although the place seemed a little deserted on arrival the helpful staff could not have been more welcoming. The owner is a wonderful chap who bends over backwards to be of assistance (and reminded us of Manuel from Fawlty Towers). The rooms are clean and spacious. Accommodation is traditional Japanese, and... More 

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London, United Kingdom
Level Contributor
62 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed September 22, 2012

We really wanted to experience so remote places in the Japanese Alps and due to road reconstruction this place was certainly it! 1.5 hours from Kamikochi on a bus (including the change) and we arrived into Shirahone Onsen Spa. The kind gentleman at the information booth called Tsuruya Ryokan and within a minute a member of staff came down in... More 

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