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All 183 Matsumoto hotels

Matsumoto Marunouchi Hotel

4.0 of 5 Hotel   |   3-5-15 Ote, Matsumoto 390-0874, Nagano Prefecture
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Matsumoto Marunouchi Hotel
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Ranked #5 of 183 Hotels / Ryokan in Matsumoto
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
Deb1144
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125 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Senior Contributor
37 reviews 37 reviews
22 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We spent one night here on our way back from visiting the snow monkeys. The hotel is attractive from the outside and the staff were most helpful. We did have to pay for parking which was initially supposed to be free but it was only 500 yen so was a good as we got to park out front. Our family... More 

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Sydney, Australia
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We (2 adults and 1 child aged 6) stayed here for 3 nights over Christmas and really enjoyed it. The hotel is located very close to the castle so it is really nice to walk up there and see it both in the day and when it is lit up at night. It is a bit far from the station,... More 

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

If you are looking for the place for relaxing in the day off during your trip. I'm recommend this place for your stay in Matsumoto. It's very nice & comfy and there is a large bathroom, I really love it.

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松本丸の内ホテル, 支配人 at Matsumoto Marunouchi Hotel, responded to this review

Thank you for your staying our hotel and sending us your comments. We can guess that you were relaxed in our hotel and also you recommended your friends our hotel!! Matsumoto has many other events during a year. We look forward to seeing you here again. More 

Melbourne, Australia
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had some strange directions, but it turns out it is actually quite easy to reach the hotel from Matsumoto Station. Take the East Exit, and when you get outside you will see a McDonald's across the road. Walk down that street (with the McDonald's on your right), and continue until you reach a dessert shop on the left (Ecru... More 

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松本丸の内ホテル, 支配人 at Matsumoto Marunouchi Hotel, responded to this review

Thank you for staying Matsumoto Marunouchi Hotel and sending us your comments to us! As you pointed, our hotel is a little bit far from Matsumoto station (but it takes about 15minutes by walk) but our location is really convenient for sightseeing to castle and souvenir shops streets. Also we were happy to hear that you really enjoyed staying our... More 

Kyoto, Japan
Top Contributor
119 reviews 119 reviews
39 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed November 29, 2014

This hotel is in quite a good location near the castle, although a walk from the downtown. the staff were friendly and the rooms were nice, its nicely renovated. They do not offer any assistance with luggage carrying however.

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松本丸の内ホテル, 支配人 at Matsumoto Marunouchi Hotel, responded to this review

Thank you for your staying and sending your comments to Matsumoto Marunouchi Hotel!! As you mentioned, we do not have any service to luggage-up and down. However location of our hotel is very easy to get to many sightseeing places. We will wait for your future visit. More 

Australia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 26, 2014

This hotel had the most comfortable beds & pillows I have slept in since being in Japan, hands down. The room was clean & offered an amazing view of the castle, which was very pretty when lot up at night. It was literally a 5 min walk to the castle, food places & a 10 min walk to the station.... More 

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松本丸の内ホテル, 支配人 at Matsumoto Marunouchi Hotel, responded to this review

Thank you for your staying and sending your comments to Matsumoto Marunouchi Hotel. We are glad to hear that you really enjoy our hotel. Matsumoto will be colder and colder and it is also nice to visit. We will wait for your future visit. More 

Singapore
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed November 16, 2014

Well located near the castle and the hotel is nicely designed. Our room also had a good view of the japanese alps. The hot coffee and tea at the lobby is a nice gesture especially when it's really chilly outside... However the hotel seemed to place heavy emphasis on their wedding packages. Of the 3 days we stayed, we never... More 

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松本丸の内ホテル, 支配人 at Matsumoto Marunouchi Hotel, responded to this review

Thank you for staying and sending your comments to Matsumoto Marunouchi Hotel! As you mentioned, we have wedding ceremony hall next to our hotel. Everyday all of our guests take their breakfast in the huge hall in that building. However as you also mentioned, we cannot offer our guests to enter the building during ceremonies. We will show you another... More 

Kuala Lumpur, Malaysia
Top Contributor
77 reviews 77 reviews
42 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed November 13, 2014

easy to get to, with good parking facilities if you drive. This hotel is impeccable and provides excellent service as well. Room was very well appointed and every thing worked very well, including wifi. It is 5 min walk to the castle and 5 min to Nakamichi street and 10 min from downtown and railway station with plenty of little... More 

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松本丸の内ホテル, 支配人 at Matsumoto Marunouchi Hotel, responded to this review

Thank you for staying and sending your comments to Matsumoto Marunouchi Hotel!! Yes, we located in the center of Matsumoto and near the castle, so it is easy to get to many sightseeing places, as you know. Winter season is also nice to visit, so please come again to Matsumoto! We will wait for your next visit. More 

Gold Coast, Australia
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 10, 2014

We are currently staying here for three nights with two little ones in tow.. We booked the deluxe twin room and love the space especially compared to other hotels in Japan! The room was quiet, clean and spacious and the little reading nook was a great place for the kids to play out of the way.. The bathroom is small... More 

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松本丸の内ホテル, 支配人 at Matsumoto Marunouchi Hotel, responded to this review

Thank you for sending your comments to Matsumoto Marunouchi Hotel! We are also so happy to feel how you spend wonderful time in Matsumoto and our hotel. It will be cold and snow in Matsumoto soon, so please visit again to feel Japanese winter season. We will wait for your future visit!! More 

Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 30, 2014

I spent one night in this hotel. Overall this hotel is very good. Reception staff specks good English with very good attitude, but wifi is only available at lobby. That's really inconvenient. Sometimes you just want to use your i-device to search for other information or upload the photo into FB at your room, but here you can't. No Wifi... More 

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松本丸の内ホテル, 支配人 at Matsumoto Marunouchi Hotel, responded to this review

Thank you for staying Matsumoto Marunouchi Hotel and sending us your comments. First of all, we were sorry for your inconvenience of wifi. However free wifi in all rooms started from November 1st 2014, so we hope you won't feel inconvenience any more in our hotel. Thus please come to Japan and visit us again to see how it works... More 

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Additional Information about Matsumoto Marunouchi Hotel

Address: 3-5-15 Ote, Matsumoto 390-0874, Nagano Prefecture
Location: Japan > Chubu > Nagano Prefecture > Matsumoto
Price Range (Based on Average Rates): $
Hotel Class:4 star — Matsumoto Marunouchi Hotel 4*
Number of rooms: 103
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Hotel Style:
#1 Romantic Hotel in Matsumoto
#3 Family Hotel in Matsumoto
#13 Best Value Hotel in Matsumoto

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