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All 51 Matsumoto hotels

Matsumoto Marunouchi Hotel

4.0 of 5 Hotel   |   3-5-15 Ote, Matsumoto, Nagano Prefecture 390-0874, Japan (Asama Onsen)
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93%
Ranked #2 of 51 hotels in Matsumoto
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
Asterix135 Toronto, Canada
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99 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
Toronto, Canada
Top Contributor
54 reviews 54 reviews
13 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Pluses: • The hotel is centrally located, within a couple of blocks of Matsumoto Castle and a couple of other attractions in downtown Matsumoto • Rooms are quite nice, quiet and comfortable Minus: • The ongoing problem in Japanese hotels: internet. There IS wired internet access in each room. They also have a limited number of wifi routers available to... More

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Brighton, United Kingdom
Top Contributor
101 reviews 101 reviews
37 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed July 10, 2014

Stylishly done up and easy travel to the station plus three minutes from the castle. We had room 817 on the top floor. Big and superb views out over the castle and the mountains stretch out on all sides. Beds a bit small but deliver a good night's kip. Staff are a bit quiet but helpful. Not a lot of... More

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Orange
Senior Contributor
45 reviews 45 reviews
22 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed July 5, 2014

The location of this hotel is brilliant - a stones throw from a main street that leads directly to the castle in one direction (just a few short blocks) and to a cross street in the other that will take you to the train station, and in between lots of art/craft shops to explore. The hotel's entrance is marked by... More

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松本丸の内ホテル, 支配人 at Matsumoto Marunouchi Hotel, responded to this review

Thank you for staying our hotel and glad to give us your helpful comments. It sounds nice to have sushi in the garden of Matsumoto castle in summer time! And it seemed to be very comfortable to feel cool wind in the top of the castle. Regarding to breakfast, we will try to improve it. We will wait for your... More

Aberdeen, UK
Top Contributor
171 reviews 171 reviews
60 hotel reviews
106 helpful votes 106 helpful votes
5 of 5 stars Reviewed June 14, 2014

After a week of sleeping on futons on the floor in ryokans we were in need of a comfy bed and this fitted the ill nicely. Brand spanky new hotel, small but very nice rooms, super clean, good service, very comfy beds. Extra for breakfast but we didnt purchase it. Wifi fast. 10 mins walking distance from station, near to... More

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松本丸の内ホテル, 支配人 at Matsumoto Marunouchi Hotel, responded to this review

Thank you for staying our hotel and glad to give us your comments. We are proud of our beds and cleanliness of our rooms that many guests felt comfortable. Next time you would be better to have breakfast, which also will make you enjoy your stay. We will wait for your future stay soon. More

Paris
Top Contributor
130 reviews 130 reviews
54 hotel reviews
136 helpful votes 136 helpful votes
5 of 5 stars Reviewed June 9, 2014

The Maranouchi hotel is very well located is this small and charming city; it lies between the castle and the wonderful shopping streets near the river. The rooms are very comfortable, many with a view. Service is great (above Japonese standards). The breakfast room is spectacular in the lobby of a former bank. Good value for money.

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松本丸の内ホテル, 支配人 at Matsumoto Marunouchi Hotel, responded to this review

Thank you for staying our hotel and happy to send us comments. We are glad that you seemed to enjoy our hotel including atmosphere. Also we always try to give you high quality service to make you enjoy your time. We will wait for your future visit. More

Perth Australia
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 4, 2014

Unfortunately, we only booked one night at this great hotel. We arrived late in the day, a little tired and frustrated because what'd spent over 30 minutes trying to find the place, (no thanks to the email instructions sent by Expedia) but all of that dissipated when we were greeted at reception and informed we had been upgraded to their... More

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松本丸の内ホテル, 支配人 at Matsumoto Marunouchi Hotel, responded to this review

Thank you for staying our hotel and giving us your wonderful comments. 30 minutes to get here seemed to very hard, but we would be happy to hear that your frustration was melted away to be here. Also we could guess you liked your room. Again thank you for visiting us and we hope you would come back to our... More

Arlington, Virginia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 3, 2014

In Matsumoto, we ended up at the Marunouchi Hotel in part because of the photo on the hotel’s webpage of its attractive and imposing façade and in part because of their claim that they are the closest hotel to the castle. Be warned: although the historic building (with banners announcing Bien and Harmonie) is part of the complex, the entrance... More

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松本丸の内ホテル, 支配人 at Matsumoto Marunouchi Hotel, responded to this review

Thank you for staying our hotel and giving your kind comments to us. It was true that it was difficult to find the entrance of our hotel. However we were glad to hear that you seemed to enjoy your time here. Your picked point for coffee in the room was the one thing that many guests were impressed. Again thank... More

Vancouver, BC
Senior Contributor
36 reviews 36 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed May 14, 2014

Literally, but great, large quiet room, attentive staff, view of the castle, and excellent amenities. Also very central and quiet. Iy was our anniversary and they presented us with a gift and a cake. Recommended.

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Brisbane, Australia
Contributor
20 reviews 20 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 30, 2014

Beautiful lobby, nice fit out, clean, charming atmosphere, lovely staff, spoke English ( if that's important to you), great location, and just a great stay in such a lovely place. The hotel has a wedding reception attached so it was just delightful watching beautifully dressed guests floating around. Highly recommend

Was this review helpful? Yes 3
melbourne
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed April 14, 2014

The Marunouchi is relatively new and in my view quite beautifully done, with stylish large rooms, comfy bed and largish bathroom, in a convenient location near the Castle. The location is not really walkable form the station however, with bags and all, and I found the hotel website a little misleading in this regard. Very helpful staff and I don’t... More

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Additional Information about Matsumoto Marunouchi Hotel

Address: 3-5-15 Ote, Matsumoto, Nagano Prefecture 390-0874, Japan
Location: Japan > Chubu > Nagano Prefecture > Matsumoto > Asama Onsen
Price Range (Based on Average Rates): $
Hotel Class:4 star — Matsumoto Marunouchi Hotel 4*
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Amenities

Free High Speed Internet ( WiFi )
Hotel Style
#6 Family Hotel in Matsumoto
Hotel Class
Number of rooms
103

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  • At what time does the pool open each day?

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