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Matsumoto Marunouchi Hotel

Certificate of Excellence
3-5-15 Ote, Matsumoto 390-0874, Nagano Prefecture
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1 room 1 guest
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165 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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    (165)
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    (36)
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    (48)
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    (21)
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Level Contributor
4 reviews
4 of 5 stars Reviewed 3 weeks ago

This hotel has clean,spacious rooms, bathrooms with excellent amenities, and a delicious buffet breakfast (Japanese offerings than Western options, but it's ¥1700 per person, not included). The best part is its proximity to the castle and good eating. If you make a right out of the main lobby, there are many affordable local restaurants on the next block, away from... More 

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1 review
5 of 5 stars Reviewed July 17, 2015

The hotel offers clean, new and large rooms. Furthermore, the staff is very friendly and helpful. The breakfast buffet is delicious and offers a wide range of choice (japanese & american breakfast). The hotel is located in walking distance to the historical castle and the restaurants/shopping streets. All in all a perfect hotel for a stay in the beautiful Matsumoto... More 

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Vancouver, Canada
Level Contributor
52 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed July 15, 2015

Our first impression of the hotel was poor. We went ask directions on the Harmonie Bien wedding side of the building, and the woman there was the second rudest person I encountered in Japan—which means only normal by Canadian service standards. The hotel and wedding sides are connected, but entering the hotel through the side street will detour the snobbery.... More 

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Boynton Beach, Florida
Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed July 13, 2015

We stopped in Matsumoto for a day/night during our Honeymoon in Japan, which I highly recommend. Matsumoto is a nice city that packs a punch for a full day, with evening. The hotel is in walking distance from Matsumoto Castle, which is the main reason to come to this city. We went down to that area during the day, and... More 

Was this review helpful? Yes 1
Hayling Island, United Kingdom
Level Contributor
124 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed July 4, 2015

This is a decent hotel located close to the castle, which was our prime reason for visiting Matsumoto. There are plenty of restaurants close by as well as the restored Castletown streets. Check-in was efficient although the staff have limited English. There is no lounge or bar and the restaurant was closed on the first night due to a wedding... More 

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Canberra, Australia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 25, 2015

This hotel is fantastic, the rooms were by far the largest I had during my time in Japan, reasonably close to the city centre/train station and very close to the amazing castle. When I arrived the lady at reception even fretted about something and came to my room 5 minutes after to deliver the XXL pyjamas & slippers that seem... More 

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Dublin, Ireland
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 21, 2015

Best location in Matsumoto in my opinion. 2 minute walk from castle, 15 min with bags from train station. Weren't back to the castle in the evening to see it lit up. Had the camera out about to click and they turned the lights out! It was bang on ten so go before that time... Hotel was clean and perfect... More 

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Brisbane, Australia
Level Contributor
182 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed June 19, 2015

This is a new-ish hotel and is in a great spot for a short visit to Matsumoto. The castle is right behind this hotel, and it's an easy 10-15 minute walk to the station. This reminded me of an Ibis hotel, very simple and modern with small-ish rooms but enough space for a short stay. The PJs they give you... More 

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Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed June 5, 2015

Loved this hotel. It is a boutique hotel and 7 of us stayed here. Breakfast was included and breakfast was quite a spread. Very nice place to stay -- clean, modern, accommodating. Darling hotel -- centrally located.

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Matsumoto-shi, Nagano, Japan
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 5, 2015

地方の小都市のホテルとしてかなりいいと思います 元々は都市の大手企業が展開していたせいか部屋の調度の感じがよく落ち着いています 階層によっては外の景色はよくありませんが、室内はよくできています ベッドもいいです I think it's quite good as a hotel in a local small city. Feeling of furniture in the room often calms down .The bed is also good

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松本丸の内ホテル, 支配人 at Matsumoto Marunouchi Hotel, responded to this review
Google Translation

このたびは松本丸の内ホテルをお選びいただきまして、誠にありがとうございました。「いいホテルですよ~」とのお言葉、とてもう... More 

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