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Matsumoto Marunouchi Hotel

Certificate of Excellence
3-5-15 Ote, Matsumoto 390-0874, Nagano Prefecture
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Matsumoto Marunouchi Hotel
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Ranked #6 of 183 Hotels / Ryokan in Matsumoto
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Critical_eye1111 Singapore, Singapore
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131 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Singapore, Singapore
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We spent two nights at this hotel in March 2015. Reception staff were very kind and helpful - they went out of their way to assist us with directions and restaurant reservations. Rooms were newly renovated and while small, very comfortable. Beds were extremely comfortable (I have a bad back and this bed gave me the best sleep in a... More 

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Penang Island, Malaysia
Senior Contributor
49 reviews 49 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a well-appointed hotel near the main local sightseeing attraction: Matsumoto Castle (which is why we chose it). The staff were friendly, helpful and efficient. The Deluxe twin room was good, although we didn't have a view of the castle. The only problem we had was that our weekend there coincided with a big wedding party at the hotel.... More 

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Singapore, Singapore
Contributor
20 reviews 20 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

You need to ask yourself what are your plans in Matsumoto. Mine was to visit the castle and after that head out to Magome. Because of the time needed to travel outwards, thus I spent 1 night in Matsumoto. This is 1 fabulous hotel. I had the best sleep here among other accomodation during the 1 wk spent in Nagano... More 

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Hong Kong, China
Top Contributor
169 reviews 169 reviews
77 hotel reviews
108 helpful votes 108 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is an excellent little hotel, located a few blocks from Matsumoto Castle. Staff spoke English reasonably well, for the most part, and were helpful and solicitous of our needs. The hotel structure seems quite new, and the lobby is attractive, with modern design. (And free tea all day, which was nice while waiting for people to assemble.) The room... More 

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Senior Contributor
38 reviews 38 reviews
23 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 24, 2015

We spent one night here on our way back from visiting the snow monkeys. The hotel is attractive from the outside and the staff were most helpful. We did have to pay for parking which was initially supposed to be free but it was only 500 yen so was a good as we got to park out front. Our family... More 

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Sydney, Australia
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 19, 2015

We (2 adults and 1 child aged 6) stayed here for 3 nights over Christmas and really enjoyed it. The hotel is located very close to the castle so it is really nice to walk up there and see it both in the day and when it is lit up at night. It is a bit far from the station,... More 

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松本丸の内ホテル, 支配人 at Matsumoto Marunouchi Hotel, responded to this review

Thank you for your staying our hotel and sending us your comments. We are very happy to hear that you could enjoy your stay in Matsumoto during Christmas time. Your many good advice to stay in our hotel should come in useful for all guests. Also thank you for finding small gift to your son. Could you please come to... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 10, 2015

If you are looking for the place for relaxing in the day off during your trip. I'm recommend this place for your stay in Matsumoto. It's very nice & comfy and there is a large bathroom, I really love it.

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松本丸の内ホテル, 支配人 at Matsumoto Marunouchi Hotel, responded to this review

Thank you for your staying our hotel and sending us your comments. We can guess that you were relaxed in our hotel and also you recommended your friends our hotel!! Matsumoto has many other events during a year. We look forward to seeing you here again. More 

Melbourne, Australia
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed December 28, 2014

We had some strange directions, but it turns out it is actually quite easy to reach the hotel from Matsumoto Station. Take the East Exit, and when you get outside you will see a McDonald's across the road. Walk down that street (with the McDonald's on your right), and continue until you reach a dessert shop on the left (Ecru... More 

Was this review helpful? Yes 5
松本丸の内ホテル, 支配人 at Matsumoto Marunouchi Hotel, responded to this review

Thank you for staying Matsumoto Marunouchi Hotel and sending us your comments to us! As you pointed, our hotel is a little bit far from Matsumoto station (but it takes about 15minutes by walk) but our location is really convenient for sightseeing to castle and souvenir shops streets. Also we were happy to hear that you really enjoyed staying our... More 

Kyoto, Japan
Top Contributor
133 reviews 133 reviews
41 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed November 29, 2014

This hotel is in quite a good location near the castle, although a walk from the downtown. the staff were friendly and the rooms were nice, its nicely renovated. They do not offer any assistance with luggage carrying however.

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松本丸の内ホテル, 支配人 at Matsumoto Marunouchi Hotel, responded to this review

Thank you for your staying and sending your comments to Matsumoto Marunouchi Hotel!! As you mentioned, we do not have any service to luggage-up and down. However location of our hotel is very easy to get to many sightseeing places. We will wait for your future visit. More 

Australia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 26, 2014

This hotel had the most comfortable beds & pillows I have slept in since being in Japan, hands down. The room was clean & offered an amazing view of the castle, which was very pretty when lot up at night. It was literally a 5 min walk to the castle, food places & a 10 min walk to the station.... More 

Was this review helpful? Yes 1
松本丸の内ホテル, 支配人 at Matsumoto Marunouchi Hotel, responded to this review

Thank you for your staying and sending your comments to Matsumoto Marunouchi Hotel. We are glad to hear that you really enjoy our hotel. Matsumoto will be colder and colder and it is also nice to visit. We will wait for your future visit. More 

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