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Matsumoto Hotel Kagetsu

Certificate of Excellence
4-8-9 Ote, Matsumoto 390-0874, Nagano Prefecture
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Matsumoto Hotel Kagetsu
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Ranked #31 of 184 Hotels / Ryokan in Matsumoto
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Darrel J Perth, Australia
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93 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
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Perth, Australia
Top Contributor
147 reviews 147 reviews
33 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Has western style rooms & amenities & will do a western breakfast if ordered Rooms are typical 3 star rooms but no individual room temperature controls Has Japanese communal hot baths Located close to the iconic attraction of Matsumoto castle

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London, United Kingdom
Top Contributor
61 reviews 61 reviews
4 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel has some Japanese rooms as well as western rooms. Our room had 3 seperate spaces all with sliding doors and tatami mats. Worked really well for us as our daughter had her own space & could go to sleep before us. Very spacious and comfortable. The futon rolls are put out at night by the maids. Excellent location... More 

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Bangkok, Thailand
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

- Clean room - Male Onzen is too far and to secret to reach - Nice Breakfast - Dinner is not too much good but it's ok I'm acceptable. - The design is seem to be boutiqued but not at all - The receptionist is very service-mind all days

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Palembang, Indonesia
Top Contributor
111 reviews 111 reviews
25 hotel reviews
97 helpful votes 97 helpful votes
3 of 5 stars Reviewed December 9, 2014

this hotel looks like is clasic, quiet old hotel but comfortable. the room enough for 2 person. ameneties nice and complete, but small bath room. has 2 different sleepers in and out bath room to use. delicious Japanese food and has hot pool can used together...

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Arizona, USA
Top Contributor
221 reviews 221 reviews
152 hotel reviews
176 helpful votes 176 helpful votes
4 of 5 stars Reviewed October 4, 2014

This is a business-class hotel that we stayed at while on tour. The hotel was satisfactory in all respects. The room was quite large, had twin beds and was immaculately clean (some of our party reported that their rooms were quite a bit smaller). The beds were very comfortable. There was a desk and chair and a small refrigerator. Lots... More 

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Sydney, New South Wales, Australia
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 6, 2014

The staff were a warm friendly and helpful . Large Japanese rooms with separate areas for the four if us-Almost like an apartment . Nice coffee shop for simple breakfast if you don't want the full set menu. Stayed an extra day as we liked it so much .

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Shipley, West Yorskshire, UK
Top Contributor
137 reviews 137 reviews
105 hotel reviews
221 helpful votes 221 helpful votes
5 of 5 stars Reviewed February 26, 2014

Walkable from the bus station and right near the fantastic castle. The hotel sells half price entrance tickets. Museum worth a visit too. Wifi that worked. Excellent breakfast too. Good sized clean rooms.

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San Antonio, Texas
Top Contributor
106 reviews 106 reviews
28 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed October 16, 2013

This hotel is located on a quiet street within walking distance of the Castle. The front desk sells tickets to the castle for half price. The rooms were comfortable and quiet. I believe there is an onsen in the hotel but I did not go to it. The staff was very helpful and polite. The breakfast had a good selection... More 

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Knoxville, Tennessee
Top Contributor
51 reviews 51 reviews
37 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed October 13, 2013

Nice hotel with well equipped compact rooms and great comp. breakfast. Speedy WiFi. Pleasant staff. Highly recommended. Pleasant walk to the Matsumoto Castle and not that far from train station. Clean facility with accommodating staff. Compatible with cultures other than Japanese. Pleasant short stay during group tour of Japan in October, 2013.

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San Francisco, CA
Senior Contributor
48 reviews 48 reviews
32 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed September 24, 2013 via mobile

This was a very nice ryokan near the castle and in the center of town. Clean, large rooms and free wifi (!!!). Breakfast, Japanese or western, are offered, and is pretty good. Staff was very friendly and helpful...some spoke better English than others, but they all make every effort to help.

Was this review helpful? Yes 2
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