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Matsumoto Hotel Kagetsu

4-8-9 Ote, Matsumoto 390-0874, Nagano Prefecture
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104 Reviews from our TripAdvisor Community

Traveler rating
    26
    60
    11
    4
    3
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28
25
22
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • Indonesian first
  • Italian first
  • Japanese first
  • Any
English first
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    (104)
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    (30)
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    (28)
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    (24)
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Birmingham
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed in a Western style room and the room was nice and comfortable for a short one night stay! It is close to Matsumoto Castle and the staff were very friendly. They helped us to organise our luggage forwarding and the breakfast was good too. Would definitely visit again!

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Phoenix, Arizona
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 24, 2015 via mobile

Stayed here 2 nights in a Japanese style room. The room, experience, location, city couldn't have been better. If you want to experience a Japanese way of visiting, I highly recommend this location and the authentic room. Morning style Japanese breakfast was great as well. And the separated baths they have for their guests was great and a perfect way... More 

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Perth, Australia
Level Contributor
173 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed April 18, 2015

Has western style rooms & amenities & will do a western breakfast if ordered Rooms are typical 3 star rooms but no individual room temperature controls Has Japanese communal hot baths Located close to the iconic attraction of Matsumoto castle

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London, United Kingdom
Level Contributor
68 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed April 11, 2015

The hotel has some Japanese rooms as well as western rooms. Our room had 3 seperate spaces all with sliding doors and tatami mats. Worked really well for us as our daughter had her own space & could go to sleep before us. Very spacious and comfortable. The futon rolls are put out at night by the maids. Excellent location... More 

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Bangkok, Thailand
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 9, 2015

- Clean room - Male Onzen is too far and to secret to reach - Nice Breakfast - Dinner is not too much good but it's ok I'm acceptable. - The design is seem to be boutiqued but not at all - The receptionist is very service-mind all days

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Palembang, Indonesia
Level Contributor
113 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
3 of 5 stars Reviewed December 9, 2014

this hotel looks like is clasic, quiet old hotel but comfortable. the room enough for 2 person. ameneties nice and complete, but small bath room. has 2 different sleepers in and out bath room to use. delicious Japanese food and has hot pool can used together...

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Arizona, USA
Level Contributor
250 reviews
166 hotel reviews
common_n_hotel_reviews_1bd8 196 helpful votes
4 of 5 stars Reviewed October 4, 2014

This is a business-class hotel that we stayed at while on tour. The hotel was satisfactory in all respects. The room was quite large, had twin beds and was immaculately clean (some of our party reported that their rooms were quite a bit smaller). The beds were very comfortable. There was a desk and chair and a small refrigerator. Lots... More 

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Sydney, New South Wales, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 6, 2014

The staff were a warm friendly and helpful . Large Japanese rooms with separate areas for the four if us-Almost like an apartment . Nice coffee shop for simple breakfast if you don't want the full set menu. Stayed an extra day as we liked it so much .

Was this review helpful? Yes 1
Shipley, West Yorskshire, UK
Level Contributor
137 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 223 helpful votes
5 of 5 stars Reviewed February 26, 2014

Walkable from the bus station and right near the fantastic castle. The hotel sells half price entrance tickets. Museum worth a visit too. Wifi that worked. Excellent breakfast too. Good sized clean rooms.

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San Antonio, Texas
Level Contributor
118 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed October 16, 2013

This hotel is located on a quiet street within walking distance of the Castle. The front desk sells tickets to the castle for half price. The rooms were comfortable and quiet. I believe there is an onsen in the hotel but I did not go to it. The staff was very helpful and polite. The breakfast had a good selection... More 

Was this review helpful? Yes 2
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