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ANA Crowne Plaza Hotel Kanazawa

Certificate of Excellence
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16-3 Showamachi, Kanazawa 920-8518, Ishikawa Prefecture
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ANA Crowne Plaza Hotel Kanazawa
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Ranked #7 of 98 Hotels / Ryokan in Kanazawa
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed January 28, 2015
5heartfamily Mill Valley, California
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401 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mill Valley, California
Top Contributor
221 reviews 221 reviews
35 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed January 28, 2015

Our stay here was nicer than expected, since I had the impression it was primarily a business traveler's hotel. It's proximity to the train station and tourist bus lines actually worked in our favor, making it easy to get around during the rainy weather we experienced while visiting this interesting city. The staff were helpful and professional, and our room... More 

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ANAクラウンプラザホテル金沢, Reception at ANA Crowne Plaza Hotel Kanazawa, responded to this review

Dera 5heartfamily, Thank you very much for staying at ANA Crowne Plaza Hotel Kanazawa, and also sharing your thoughts and concerns through the entire stay with us. We accept a plenty of tourists for businee and sightseeing from all over the world. We are really glad to hear that you liked our servises, the room, and the restaurant. Guest' comfort... More 

Alice Springs, Australia
Top Contributor
81 reviews 81 reviews
13 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed January 22, 2015

We stayed here for a stopover on our way to Kyoto. This hotel is only three minutes from the station and even though it was raining, the walk is undercover. The hotel is friendly, helpful and beautifully maintained. Excellent amenities and our view from our room was beautiful. Loved the eye warmers before I slept and the bed was so... More 

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ANAクラウンプラザホテル金沢, Reception at ANA Crowne Plaza Hotel Kanazawa, responded to this review

Dear Xanerin, Thank you for staying at ANA Crowne Plaza Hotel Kanazawa, and also sharing your thoughts throuth the entire stay. We are really glad to hear that you gave us a five-star and put the comments with great comfort and satisfaction! As you mentioned, we have some amenities to provide you a more comfortable sleep like aroma, pillows, teas,... More 

Sheffield, United Kingdom
Senior Contributor
35 reviews 35 reviews
31 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed January 22, 2015

Well positioned next to the station and bus station, this is an excellent hotel. We had a good sized room with a king size bed with multiple mattress and pillow options as well as aroma options to help you sleep. Extremely helpful front desk staff. We would certainly stay here again.

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ANAクラウンプラザホテル金沢, front at ANA Crowne Plaza Hotel Kanazawa, responded to this review

Thank you very much for choosing Crowne Plaza Kanazawa. We are pleased to hear that you were satisfied with your stay at our hotel this time. As you mentioned, our hotel is located only a few minutes away from Kanazawa station. And there are many buses to get to the center of the city and other sightseeing places. Also we... More 

Perth, Australia
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 25, 2014

After a mediocre experience at the Hotel Gracery Ginza in Tokyo, we stayed at the Ana Crowne in Kanazawa. Incredibly polite and helpful staff assisted us with finding restaurants, sites and directing taxis to where we wanted to go. The bed and room were incredibly comfortable with a choice of pillow types. The room was easily twice the size of... More 

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ANAクラウンプラザホテル金沢, Reception at ANA Crowne Plaza Hotel Kanazawa, responded to this review

Dear Loisness, Thank you for staying at ANA Crowne Plaza Hotel Kanazawa and taking your time to share the feedback through the entire stay with us. That is very great to hear that you stayed at our hotel with great comfort and satisfaction regarding to hotel location, staff services, room, and amenities. As you mentioned, you have a choice fo... More 

Port Lincoln, Australia
Contributor
12 reviews 12 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 23, 2014 via mobile

Very close to train station, can walk there under cover the whole way (1 minute),which is handy as Kanazawa rained the whole three days we were there. The Japanese restaurant in the hotel was fantastic and very happy to answer questions on how to eat things properly. We had an eight course meal with 3 different sakes. The hotel room... More 

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ANAクラウンプラザホテル金沢, front at ANA Crowne Plaza Hotel Kanazawa, responded to this review

Thank you very much for staying at ANA Crowne Plaza Kanazawa this time. We also appreciate you for sharing your feedback about your stay at our hotel. As you have mentioned, the hotel is just few minutes walking from Kanazawa station. There are many buses to get to the center of the city and other sightseeing places. We are really... More 

San Francisco, California
Top Contributor
118 reviews 118 reviews
81 hotel reviews
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed November 24, 2014

This hotel is very conveniently located right by the train station, where the airport bus drops you off. The rooms are functional, but it's probably one of the better options in Kanazawa, and it's very clean. Service is also very good. If you want a more traditional experience, you probably want to look for a ryokan. But for me, it... More 

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ANAクラウンプラザホテル金沢, Reception at ANA Crowne Plaza Hotel Kanazawa, responded to this review

Dear grottoyk Thank you for staying at ANA Crowne Plaza Hotel Kanazawa and also taking your time to share the feedback through the stay. As you mentioned, the foods here are very good. Especially, the seafoods are very fresh in good quality, so we are proud of the local foods. When it comes to lodging, we would like you to... More 

London
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed November 13, 2014 via mobile

For a Crowne Plaza, it was below par. Could have been a Holiday Inn. Our deluxe room on the 17th floor was small but adequate. It was clean. There is no Club floor or lounge, which I found surprising and disappointing. Reception staff were ok but their English was not as good as expected. The19th floor restaurant was good but... More 

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IHGCare, Guest Relations Manager at ANA Crowne Plaza Hotel Kanazawa, responded to this review

Dear Stephen366, Thank you for taking the time to express your thoughts and concerns. I appreciate you recognizing the cleanliness of the room you have stayed at. On the other hand, please accept my apologies for falling short in providing the dining experience you were expecting. Please be confident that your comments and suggestions are taken seriously and has already... More 

Guildford
Contributor
18 reviews 18 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 9, 2014

Great hotel, superb service and courtesy. A must try is the Tappen Yaki restaurant on the 19th floor, a magical treat of a dining experience! Hotel is superbly placed for train and bus station right next door, and the fabulous shopping mall in the station

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ANAクラウンプラザホテル金沢, Reception at ANA Crowne Plaza Hotel Kanazawa, responded to this review

Dear Lesoulie Thank you for staying at ANA Crowne Plaza Hotel Kanazawa and also taking your time to share the feedback with intentioning that your entire stay with us was excellent for you. We are really glad that you enjoyed your stay with our services, which caused to give us a five-star! Besides, our hotel is in good location, so... More 

Washington DC, District of Columbia
Senior Contributor
38 reviews 38 reviews
34 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 9, 2014

the hotel is right across from the train station and bus terminal which makes it very convenient when moving around. The room was spacious, clean, quite; beds were comfortable as well as a good size bathroom. WiFi was free and worked well. Staff at the Reception were helpful and pleasant. Breakfast buffet was good with multiple options of Western and... More 

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ANAクラウンプラザホテル金沢, Reception at ANA Crowne Plaza Hotel Kanazawa, responded to this review

Dear adm496 Thank you for staying at ANA Crowne Plaza Hotel Kanazawa and taking your time to share your thoughts through the stay with us. We are really glad to hear that you liked the room and the buffet style breakfast and you've got a good impression on us at the reception. However, we apologize for the inconvenience of serving... More 

Amsterdam, The Netherlands
Top Contributor
119 reviews 119 reviews
60 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed November 1, 2014

Nice hotel next door JR Station. Front desk staff flexible: offered within a couple of minutes a twin room after requesting separate covers for a king size bed. High floor, city view. Kind of cozy room (for a chain hotel), though no fresh air. Firm beds, soft pillows. Skipped breakfast, there is a 'French bakery' in the station. Hotel is... More 

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ANAクラウンプラザホテル金沢, Reception at ANA Crowne Plaza Hotel Kanazawa, responded to this review

Thank you very much for staying at ANA Crowne Plaza Hotel Kanazawa and giving us a five-star grade through your entire stay with us. We are really glad to hear that! We always try to perform to assist and give higher hospitality to our guests to make your stay comfortable as much as we can. For this time, it is... More 

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