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ANA Crowne Plaza Hotel Kanazawa

Certificate of Excellence
3.5 of 5
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16-3 Showamachi, Kanazawa 920-8518, Ishikawa Prefecture
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ANA Crowne Plaza Hotel Kanazawa
Best prices for: 1 room 1 guest
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Ranked #8 of 99 Hotels / Ryokan in Kanazawa
Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 days ago
SGreen_12 Jerusalem, Israel
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425 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Jerusalem, Israel
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We arrived in Kanazawa with the shinkamsen (bullet train) from Toyama after doing the Tateyama-Kurobe Alpine Route. In hindsight, we should have exited the train station via the East (Kenroku-en) gate, the one near the shinkansen platform, and walked to the hotel, which is right around the corner. Instead, we exited via the west gate, and tried to get a... More 

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Antwerp
Senior Contributor
40 reviews 40 reviews
30 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Big hotel, close to the station of Kanazawa. Excellent location in a beautiful and very interesting city. Check-in was correct, we've got a non-smoking room on an higher floor. Unfortunately the carpet as well in the bathroom as in the sleeping area was dirty with a smell of mold. Acoustic isolation was O.K. The breakfast was disappointing : too many... More 

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Dubai, United Arab Emirates
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is close to the train station (Shinkansen) as well as the bus station where you can take the tourist bus. The room was large and clean. Nothing fancy, but good. The panoramic bar had a nice view and a good service. Overall I can recommend this hotel.

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ANAクラウンプラザホテル金沢, フロント at ANA Crowne Plaza Hotel Kanazawa, responded to this review

Thank you for choosing ANA Crowne Plaza Hotel Kanazawa for your current stay in Ishikawa Prefecture. Also, we appreciate you for sharing your feedback about your stay at our hotel. As you refered, Kanazawa Station (Shinkansen bullet train was opened two month ago) is very closed to our hotel, two minutes walking distance from there.In front of the station there... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

This hotel was very disappointing. Although the staff were helpful, this hotel is in serious need of updating and a change in management. When we arrived, although we had called in advance of our arrival to confirm our booking and all details, we were given a twin room instead of a double, and were informed that they couldn't give us... More 

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ANAクラウンプラザホテル金沢, Reception at ANA Crowne Plaza Hotel Kanazawa, responded to this review

Thank you for choosing us and sharing your feedback through your entire stay. We sincerely apologize that we couldn't prepare you any rooms instead due to no rooms available. We always try to meet our guest's expections, however we sincerely apologize again that all rooms were fully booked at that time. About the room service, we have room service menu... More 

San Jose, California
Contributor
19 reviews 19 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

ANA Crowne Plaza (Kanazawa) is next door to the train station, and easy walking to Kenroku-en Garden, Omi-Cho market, and a multitude of other must-see attractions in this beautiful small city. This was the least favorite hotel of the six I stayed in during my 2 weeks bopping around Japan. While similar in many ways to most of the others,... More 

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ANAクラウンプラザホテル金沢, フロント at ANA Crowne Plaza Hotel Kanazawa, responded to this review

Thank you for your current stay at ANA Crowne Plaza Hotel Kanazawa. We also appreciate you for sharing your feedback about the stay in the hotel. However, we deeply apologize that we wouldn't be able to satisfy you with our guest room. We are always making every effort to make our guest room clean and confortable to meet our guest's... More 

Tokyo, Japan
Top Contributor
104 reviews 104 reviews
25 hotel reviews
138 helpful votes 138 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have to admit, I enjoyed being at this hotel more than I thought I would. We'd lived in Kanazawa for many years, so we never really stayed in any of the hotels. We stayed because our friend got married in the hotel. The room we had was very big. Certainly much bigger than a business hotel. The hotel is... More 

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ANAクラウンプラザホテル金沢, フロント at ANA Crowne Plaza Hotel Kanazawa, responded to this review

Thank you for your current stay at ANA Crowne Plaza Hotel Kanazawa. It is our great pleasure that you had chosen our hotel as your first accommodation in Kanazawa area. As you referred, our hotel is located 2 minutes walking distance from Kanazawa Station, and it is very convenient to access to Kanazawa city or outside of the city. When... More 

秋田
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 19, 2015

As is located near the Kanazawa JR station, it is very convenient to buy souveniors , ride bus and take taxi. Meanwhile, it takes about 10minutes to get to Kenrokuen Park by bus. If you want to walk around the Kanazawa Castle and Kenrokuen Park,which are connected by stone bridge, you can take shuttle bus. It is 100 yen. Staffs... More 

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IHGCare, Guest Relations Manager at ANA Crowne Plaza Hotel Kanazawa, responded to this review

Dear ming-pong, Thank you so much for your review of our hotel. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service, breakfast option and convenient location of the hotel. We are highly motivated by your words and ensure you that we... More 

Schilde, Belgium
Senior Contributor
47 reviews 47 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 14, 2015

We booked the crown plaza as just a stop driving along the coast. Everything was as you could expect from such a hotel : . Friendly staff, clean, good sized rooms. We had dinner in the japanese restaurant and that was a real treat. You will be served the traditional way, enjoy the view of the kenroku-en alike garden and... More 

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ANAクラウンプラザホテル金沢, Reception at ANA Crowne Plaza Hotel Kanazawa, responded to this review

Dear igeert, Thank you for staying at ANA Crowne Plaza Hotel Kanazawa and sharing your feedback through the stay with us. We are really glad to hear that you liked our staff, the room, and the dished at the hotel. In Japanese restraunt of the hotel, you can see the oriental garden which is imitated from the famous big garden,... More 

UK
Top Contributor
184 reviews 184 reviews
40 hotel reviews
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed April 11, 2015

This is a very large, very smart hotel. Our room was quite spacious, and very clean and comfortable. There is free WiFi in the room, and there is a safe and fridge, as well as tea and coffee. The bathroom had a range of products to use, and the location is very close to the rail station and near to... More 

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ANAクラウンプラザホテル金沢, フロント at ANA Crowne Plaza Hotel Kanazawa, responded to this review

Thank you for staying at ANA Crowne Plaza Hotel Kanazawa this time. And we really appreciate your comment regarding your current stay. We are really happy to hear that you felt comfortable for staying at one of our guest rooms. As you mentioned, we are providing to our customers the goods called “sleep advantage” that will help you sleep better.... More 

Brussels, Belgium
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 8, 2015

This hotel is very, very good. It is ideally situated at the mainline railway station. The rooms are spacious and very well maintained. The breakfast buffet mixes Japanese and western styles. The staff goes out of its way to be helpful. The only weakness is down to management.. One or two staff at reception have an inadequate knowledge of English.... More 

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ANAクラウンプラザホテル金沢, front at ANA Crowne Plaza Hotel Kanazawa, responded to this review

Thank you for choosing ANA Crowne Plaza Hotel Kanazawa this time. And we really appreciate your valuable feedback for your stay. As you already know that the breakfast at our restaurant/Cascade dining consisted with more than hundred kinds of Japanese and Western dishes. And the breakfast will be served at early morning, from 6am to 10am, for our customers to... More 

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