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ANA Crowne Plaza Hotel Kanazawa

Certificate of Excellence
3.5 of 5
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16-3 Showamachi, Kanazawa 920-8518, Ishikawa Prefecture
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ANA Crowne Plaza Hotel Kanazawa
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Ranked #12 of 99 Hotels / Ryokan in Kanazawa
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
Parnassus1 San Francisco, California
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435 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Francisco, California
Level Contributor
69 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Hotel is next to Kanazawa train station and was convenient for arriving by train from Kyoto. Room was very good with several tea options and a small kit for bath / relaxing which had green tea mix, bath salts and an eye warmer! Many options for dinner nearby and hotel restaurant also looked nice but we went out to see... More 

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Melbourne, Australia
Level Contributor
38 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is very convenient to the station. Not much happens at the station but Kanazawa is small and you can take a bus to a convenient location and walk from there. The hotel rooms were small and strangely had only one bed side table when there was room for 2. The bed was comfortable. The wardrobe was a small... More 

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Perth, Australia
Level Contributor
43 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for 2 nights. Very close to the train station and a large shopping centre. Good size room with a small bathroom which had a high bath to step into for a shower. No ice machines, we needed to ask at reception for this. This is a business hotel. We had a comfortable sleep. While we were there... More 

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San Francisco, California
Level Contributor
122 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My travel agent, using Tonichi Travel in Japan book this hotel, instead of the Nikko. The price I paid $280 for a room vs. what was offer in the internet was substantially higher. Let say that for that price, I should be in the Nikko. This hotel as the the Nikko is next to the Kanazawa train station. In Japan,... More 

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IHGCare, Guest Relations Manager at ANA Crowne Plaza Hotel Kanazawa, responded to this review

Dear Brian H, Thank you for taking the time to share your recent experience with us. While it is regrettable that some aspects of our hotel fell below your standards, we highly appreciate your feedback. I have faith in our hotel that they will continue to do their best to improve and provide a wonderful stay. I do hope that... More 

Wiltshire, UK
Level Contributor
67 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Right outside the station and therefore very convenient for all forms of transport. Room was large, clean and well appointed. The staff were all helpful and friendly. We enjoyed the breakfast - the buffet was good and varied.

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ANAクラウンプラザホテル金沢, Front at ANA Crowne Plaza Hotel Kanazawa, responded to this review

Thank you for staying at ANA Crowne Plaza Hotel kanazawa, and taking the time to post your feedback regarding your stay. As you already know that our hotel is located right next to the Kanazawa train Station where is actually just 2 minutes walking distance from there. It is very convenient to access to all of major sightseeing area. As... More 

Jerusalem, Israel
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 22, 2015

We arrived in Kanazawa with the shinkamsen (bullet train) from Toyama after doing the Tateyama-Kurobe Alpine Route. In hindsight, we should have exited the train station via the East (Kenroku-en) gate, the one near the shinkansen platform, and walked to the hotel, which is right around the corner. Instead, we exited via the west gate, and tried to get a... More 

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ANAクラウンプラザホテル金沢, front at ANA Crowne Plaza Hotel Kanazawa, responded to this review

Thank you for visiting our city of Kanazawa on the sidelines of your traveling around Hokuriku district. Also we would like to thank you for your comment regarding your stay. We are sorry to hear that you had the trouble to access to our hotel from the Shinkansen platform, and, it is confusing especially for foreign customer to choose correct... More 

Antwerp
Level Contributor
41 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed May 14, 2015 via mobile

Big hotel, close to the station of Kanazawa. Excellent location in a beautiful and very interesting city. Check-in was correct, we've got a non-smoking room on an higher floor. Unfortunately the carpet as well in the bathroom as in the sleeping area was dirty with a smell of mold. Acoustic isolation was O.K. The breakfast was disappointing : too many... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at ANA Crowne Plaza Hotel Kanazawa, responded to this review

Dear Nicole D, Thank you so much for your review of our hotel. I am delighted to hear your positive feedback about the easy check in process, room allocation and beautiful location of the hotel. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean... More 

Dubai, United Arab Emirates
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed May 9, 2015

The hotel is close to the train station (Shinkansen) as well as the bus station where you can take the tourist bus. The room was large and clean. Nothing fancy, but good. The panoramic bar had a nice view and a good service. Overall I can recommend this hotel.

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ANAクラウンプラザホテル金沢, フロント at ANA Crowne Plaza Hotel Kanazawa, responded to this review

Thank you for choosing ANA Crowne Plaza Hotel Kanazawa for your current stay in Ishikawa Prefecture. Also, we appreciate you for sharing your feedback about your stay at our hotel. As you refered, Kanazawa Station (Shinkansen bullet train was opened two month ago) is very closed to our hotel, two minutes walking distance from there.In front of the station there... More 

London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 1, 2015

This hotel was very disappointing. Although the staff were helpful, this hotel is in serious need of updating and a change in management. When we arrived, although we had called in advance of our arrival to confirm our booking and all details, we were given a twin room instead of a double, and were informed that they couldn't give us... More 

Was this review helpful? Yes 1
ANAクラウンプラザホテル金沢, Reception at ANA Crowne Plaza Hotel Kanazawa, responded to this review

Thank you for choosing us and sharing your feedback through your entire stay. We sincerely apologize that we couldn't prepare you any rooms instead due to no rooms available. We always try to meet our guest's expections, however we sincerely apologize again that all rooms were fully booked at that time. About the room service, we have room service menu... More 

San Jose, California
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed April 30, 2015

ANA Crowne Plaza (Kanazawa) is next door to the train station, and easy walking to Kenroku-en Garden, Omi-Cho market, and a multitude of other must-see attractions in this beautiful small city. This was the least favorite hotel of the six I stayed in during my 2 weeks bopping around Japan. While similar in many ways to most of the others,... More 

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ANAクラウンプラザホテル金沢, フロント at ANA Crowne Plaza Hotel Kanazawa, responded to this review

Thank you for your current stay at ANA Crowne Plaza Hotel Kanazawa. We also appreciate you for sharing your feedback about the stay in the hotel. However, we deeply apologize that we wouldn't be able to satisfy you with our guest room. We are always making every effort to make our guest room clean and confortable to meet our guest's... More 

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