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All 137 Nagoya hotels

Hilton Nagoya

4.0 of 5 Hotel   |   1-3-3 Sakae, Naka-ku, Nagoya, Aichi Prefecture 460-0008, Japan
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89%
Ranked #2 of 137 hotels in Nagoya
Certificate of Excellence 2013
A recent review
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493 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles
Senior Contributor
37 reviews 37 reviews
28 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Great service. People went out of their way for us. Executive floor especially nice. Wife forgot her hat and they ran down to the lobby level (some 26 floors) to get it to her before we left. When does THAT ever happen in the USA? A few downsides: General decor is about 10 years outdated...but generally a clean hotel. The... More

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Melbourne
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed two nights in Nagoya for a business trip. The Hilton is located in an area with plenty of restaurants and coffees. The rooms are big but I was quite disappointed about the old fashioned furniture and the bathroom. I would have expected not such a worn room. Everything was clean and tidy, but worn. The shower was integrated... More

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Brooklyn, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 4 days ago NEW

Welcome to the Nagoya Hilton, where the 1980s live on in perpetuity! How bad is the Nagoya Hilton, the hopelessly dated establishment that bills itself as one of the best places to stay in town? It's so bad that in a way it was good. But first, the bright side: Its dedicated staff do their best to compensate for the... More

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Hotel R, Craig Bonnor - General Manager at Hilton Nagoya, responded to this review

Thank you for taking the time and trouble to write a review following your recent stay. Whilst the service provided by our team seems to have met your expectations, the product has fallen well short of your expectations. For this I would like to apologize to you. Much of the commentary centers around the physical product, so allow me to... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel for a considerable amount of time. This hotel and its staff are outstanding. From the first day, the check-in service was fast and we were shown our rooms. The restaurant was both great for breakfast and dinner. The entire staff was always more than helpful, the rooms were the standard size rooms of Hilton hotels... More

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Hotel R, Craig Bonnor - General Manager at Hilton Nagoya, responded to this review

Greetings from Nagoya! I was delighted to know that enjoyed your stay with us and that you were most satisfied with our team members’ services and interaction with you. We value our customer’s opinions about us to serve you in any better way. So should there be anything else that we can do to make your stay more comfortable and... More

Kinondoni, Dar es Salaam, Tanzania
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Currently in Nagoya for the first time and am staying at Hilton Nagoya Hotel. Nice room and the staff are great. The location is also great, no one can be lost. I advise others to stay in this hotel when they travel to Nagoya.

Was this review helpful? Yes 1
Hotel R, Hilton Nagoya at Hilton Nagoya, responded to this review

Thank you for choosing Hilton Nagoya! It is our greatest pleasure to know that you have enjoyed your stay. We all appreciate your kind comments about our staff and our convenient location. This will be shared amongst all the management and the staff. Once again, thanks for the comments and we look forward to welcoming you back to Hilton Nagoya... More

Largo, Florida
Contributor
16 reviews 16 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a great hotel with exceptional service, The hotel provides a shuttle service to/from the Nagoya Station. For first timers, it was a bit difficult to find the shuttle stop. Once we got off the train, we followed the signs for the Marriott, which took us to the JR Towers. Once in front of the JR Towers, you must... More

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Hotel R, Craig Bonnor - General Manager at Hilton Nagoya, responded to this review

Thank you for your comments and let me first say I was delighted to read you would highly recommend this hotel to anyone traveling to Nagoya! I was glad to read you found the rooms, views, and location very enjoyable. Thanks also for mentioning how pleased you were with the service from our team, I will let them know and... More

Hong Kong
Top Contributor
136 reviews 136 reviews
28 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Went to Nagoya for the first time and stayed at Hilton. It's 1 subway stop from Nagoya station or a 900-1000 yen taxi ride away. Rooms are nice and the staff are great. The concierge was very helpful in suggesting places or interest and restaurants.

Was this review helpful? Yes 1
Hotel R, Craig Bonnor - General Manager at Hilton Nagoya, responded to this review

Thank you for taking the time and trouble to write a review on Hilton Nagoya. We highly appreciate your comments about our convenient location. Also thank you for pointing out our concierge staff I will make sure that I share your kind comments with them. Guests comments are always a great way to improve and reward our team and services.... More

San Diego, California
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

My family was greeted as soon as we got off the parking garage elevator. She took our bags and went straight to the Executive lounge for express check in as soon as we gave her our name. We stayed at the executive floor and the room was kinda small but it was still great. The hotel is centrally located which... More

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Hotel R, Craig Bonnor - General Manager at Hilton Nagoya, responded to this review

Greetings from Nagoya! Thank you for your comments and let me first say I was delighted to read you would definitely come back to Hilton Nagoya. It was great to read your very positive comments on the service and various aspects of the product. We certainly aim to use excellent service to differentiate our hotel from others! Thank you and... More

Dunedin
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

After many trips over the years to Nagoya I have stayed at the Hilton Hotel many times on company business. I have been a Hilton Honors member since the 1980's. Each time I ask for a queen size bed I have received two twin beds. My Hilton Honors profile is ignored. I don't sleep in a twin bed at home... More

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Hotel R, Craig Bonnor - General Manager at Hilton Nagoya, responded to this review

Thank you for your comments about your recent stay. We all appreciate your kind comments about our convenient location. On the other hand, thank you for your comment regarding our bed and internet connection. I am sorry that we were unable to provide this service free of charge in your guest room. We value our customer’s opinions about us to... More

Barcelona, Spain
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Nice hotel, nice restaurants with Japanese and European food choice. Spacious rooms with big windows and city view (15th floor). Quiet room, well equipped bathroom and two beds. Ironing machine in the room.

Was this review helpful? Yes
Hotel R, Craig Bonnor - General Manager at Hilton Nagoya, responded to this review

Thank you for your comments about your recent stay. I was glad to read you found the rooms and views very enjoyable. Whenever you next make the trip over from Barcelona we look forward to extending a warm welcome back! More

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Additional Information about Hilton Nagoya

Also Known As:
Hilton Nagoya Hotel Nagoya
Hilton Nagoya Hotel
Hilton International Nagoya
Nagoya Hilton
Address: 1-3-3 Sakae, Naka-ku, Nagoya, Aichi Prefecture 460-0008, Japan
Phone Number:
Location: Japan > Chubu > Aichi Prefecture > Nagoya
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Nagoya
#2 Romantic Hotel in Nagoya
#2 Luxury Hotel in Nagoya
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Nagoya 4*
Official Description (provided by the hotel):
Just 5 minutes from Nagoya's main station in the heart of the business, shopping and entertainment area in Nagoya, the Hilton Nagoya is the city's only international full service hotel providing world class accommodation, banquet and restaurant facilities in the city center. The hotel is close to the world’s largest planetarium of Nagoya City Science Museum and provides a complimentary shuttle service to nearby attractions such as Nagoya Castle and Nagoya station. Guest rooms feature modern interiors, all contemporary comforts with dynamic city view including the most refreshing, restful bed, LCD TV with entertainment channels and high speed internet access. A full range of branded quality amenities, as well as comfortable bathrobes, Japanesse Yukata and slippers are offered in all guest rooms. The hotel offers 16 banquet rooms, with wireless internet access. Swim in the 49-foot indoor pool or work out in the 24/7 gym and relax in the sauna. Choose from 6 restaurants and bars at this Nagoya hotel and do business in the Executive Lounge or one of 16 banquet rooms for 10 -1200. Nagoya, Japan's one of the largest city makes a great base for exploring central Japan, beginning with the highlights of Nagoya's cultural and industrial heritage, excellent shopping and entertainment, as well as exploring the Ise Grand Shrine, the World Heritage sites of Shirakawa-go. ... more   less 
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