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Hilton Nagoya

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1-3-3 Sakae, Naka-ku, Nagoya 460-0008, Aichi Prefecture
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Hilton Nagoya
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Hilton Nagoya
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678 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (678)
  • Mar-May only
    (162)
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    (163)
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    (181)
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    (172)
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Melbourne, Australia
1 review
5 of 5 stars Reviewed 2 days ago NEW

Quality 5 stars hotel rooms and amenities, good room size and received warm welcome. Minimum 10-12 minutes walk from Nagoya train station so may not suit families with small kids and lots of luggages, though this wouldn't bother solo leisure travellers like myself who enjoy walking. Didn't have time to try their restaurants and breakfast so couldn't comment.

Review collected in partnership with Hilton Hotels & Resorts

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Waikapu, HI
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in Nagoya for 2 nights and had a lovely room with amazing views of downtown. With great weather, walking downtown and enjoying local food was a breeze. Morning breakfast buffet offers a great mix of cultures and has something for everyone, even our picky 10 & 11 sons.

Was this review helpful? Yes 1
Hotel R, Hilton Nagoya at Hilton Nagoya, responded to this review

Thank you very much for staying with us at the Hilton Nagoya, and thank you very much for taking your valuable time to provide your feedback on Tripadvisor. It is our greatest pleasure to know that you have enjoyed your stay. We would like to also thank you for your inputs about our convenient location, and most of all our... More 

Yokosuka, Japan
1 review
3 of 5 stars Reviewed 3 weeks ago

This Hilton relies too heavily on international brand recognition. Although the location is close to the Nagoya station and subway lines, the rooms are overpriced considering the room and bathroom appearances are on par with a budget hotel. The blowdryer and furnishings were probably last updated around 1990. The best part of the room was the toiletries- nice Peter Thomas... More 

Review collected in partnership with Hilton Hotels & Resorts

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Hotel R, 支配人 at Hilton Nagoya, responded to this review

Dear Guest, Thank you for taking the time to review us on TripAdvisor. I am very sorry you experienced an undesirable dining experience and level of customer service with us. I appreciate you alerting me to this issue and I hope you will give us a second chance if you return to the area. Kind regards Felix Busch General Manager More 

Kuala Lumpur, Malaysia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Geared towards business travellers and international crowd. Check-in was a breeze and the lobby was pretty impressive with a small shopping arcade below. Got the cookie welcome snack being HHonors member. The room was a bit out-for-style compared to newer Hilton hotels worldwide and they charge for WiFi in the room (stayed across Hilton chain hotels. Hampton Inn provide WiFi... More 

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Hotel R, Hilton Nagoya at Hilton Nagoya, responded to this review

Thank you for taking the time and trouble to write a review on Hilton Nagoya. Since your satisfaction is extremely important to us, we all are committed the best quality of service along with the Hilton Hospitality. We will continue our best efforts to provide the best service for the guests and look forward to welcoming you again in near... More 

Taipei, Taiwan
1 review
2 of 5 stars Reviewed February 22, 2015

The hotel is located 5 mins walk from Fushimi metro station, it is not bad. The service was above average compare to other hotels we stayed during the trip, all the staffs can speak English which is very helpful. But stay cautious when they suggest to 'upgrade' your room. What we experienced was that the receptionist sold us to 'upgrade'... More 

Review collected in partnership with Hilton Hotels & Resorts

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Hotel R, Hilton Nagoya at Hilton Nagoya, responded to this review

Thank you for taking the time to give us your feedback, and for choosing Hilton Nagoya. Please accept our sincere apologies, as a proper explanation was not made on our part resulting in your inconvenience and dissatisfaction. We assure you that your feedback will be used for future improvement of our service delivery. Thank you again, and we look forward... More 

Nagoya, Japan
1 review
4 of 5 stars Reviewed February 8, 2015

Was a good stay... rooms are a little aged, but the staff was great, restaurant was very good and offered everything for adults and children... I would stay there again if I needed to (note I did not try any local options for restaurants, etc)

Review collected in partnership with Hilton Hotels & Resorts

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Hotel R, Hilton Nagoya at Hilton Nagoya, responded to this review

Thank you for taking the time and trouble to write a review on Hilton Nagoya. It is always gratifying to receive recognition for efforts made and I have passed on your comments to our team members who I am sure will be even more motivated. We all certainly look forward to welcoming you back when your travels bring you to... More 

Blacksburg, Virginia
Top Contributor
66 reviews 66 reviews
49 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed February 5, 2015

I have always appreciated this chain and this hotel did not disappoint. It is undergoing a renovation and my room was a bit "tired", but very clean and comfortable. They use feather pillows and duvette so be sure to indicate that you have allergy and they will change it out. I could barely breath after one night in the room.... More 

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Hotel R, Hilton Nagoya at Hilton Nagoya, responded to this review

Greetings from Nagoya! Thank you for taking the time and trouble to write a review on Hilton Nagoya! I am glad you enjoyed the breakfast, room and service were comfortable with the English language capability of our team. Whenever you next make the trip over from Virginia we look forward to extending a warm welcome back! More 

Nagoya, Japan
1 review
4 of 5 stars Reviewed February 2, 2015

Good resources for business travelers including lounge, breakfast at 6:30, and shuttle service to the station. Many restaurants in the area. Helpful staff. Extended for character minimum Extended for character minimum

Review collected in partnership with Hilton Hotels & Resorts

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Hotel R, Hilton Nagoya at Hilton Nagoya, responded to this review

Thank you for your comments about your recent stay. I was delighted to read you enjoyed your business visit and especially the lounge service and shuttle bus facility. We all certainly look forward to welcoming you back when your travels bring you to Nagoya. More 

Hong Kong, China
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 2, 2015

I just check out today and I can't wait to write my experience here. The Japanese hospitality shows flawlessly here. I got two rooms for my brother and I as well as my parents. The check in was slightly slow, but understandable because of the complexity of the booking. I asked for rooms that were closer to each other and... More 

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Hotel R, Hilton Nagoya at Hilton Nagoya, responded to this review

Thank you for your comments and let me first say I was delighted to read you would definitely come back to Hilton Nagoya. It was great to read your very positive comments on the service and various aspects of the product. I was glad to read you found the rooms and views very enjoyable. Thanks also for mentioning how pleased... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 16, 2015

The overall experience is great, rooms is great, gym is great, location is great. Everything works perfectly until we had the breakfast. The breakfast had nothing to complain about, but the experience is about it. When I checked in the hotel, I was told by the front desk that my room includes a complimentary breakfast, while it is 25 anniversary... More 

Was this review helpful? Yes 1
Hotel R, Hilton Nagoya at Hilton Nagoya, responded to this review

Thank you for taking the time to give us your feedback, and for choosing Hilton Nagoya. Please accept our sincere apologies, as a proper explanation was not made on our part resulting in your inconvenience and dissatisfaction. We assure you that your feedback will be used for future improvement of our service delivery. Thank you again, and we look forward... More 

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