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Hilton Nagoya

4.0 of 5 1-3-3 Sakae, Naka-ku, Nagoya 460-0008, Aichi Prefecture
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Certificate of Excellence 2014
Hilton Nagoya
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Hilton Nagoya
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664 reviews from our community

Traveler rating
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    294
    72
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (664)
  • Mar-May only
    (147)
  • Jun-Aug only
    (163)
  • Sep-Nov only
    (181)
  • Dec-Feb only
    (173)
All months
Taipei, Taiwan
1 review
2 of 5 stars Reviewed 1 week ago

The hotel is located 5 mins walk from Fushimi metro station, it is not bad. The service was above average compare to other hotels we stayed during the trip, all the staffs can speak English which is very helpful. But stay cautious when they suggest to 'upgrade' your room. What we experienced was that the receptionist sold us to 'upgrade'... More 

Review collected in partnership with Hilton Hotels & Resorts

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Nagoya, Japan
1 review
4 of 5 stars Reviewed 3 weeks ago

Was a good stay... rooms are a little aged, but the staff was great, restaurant was very good and offered everything for adults and children... I would stay there again if I needed to (note I did not try any local options for restaurants, etc)

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Hotel R, Hilton Nagoya at Hilton Nagoya, responded to this review

Thank you for taking the time and trouble to write a review on Hilton Nagoya. It is always gratifying to receive recognition for efforts made and I have passed on your comments to our team members who I am sure will be even more motivated. We all certainly look forward to welcoming you back when your travels bring you to... More 

Blacksburg, Virginia
Top Contributor
66 reviews 66 reviews
49 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have always appreciated this chain and this hotel did not disappoint. It is undergoing a renovation and my room was a bit "tired", but very clean and comfortable. They use feather pillows and duvette so be sure to indicate that you have allergy and they will change it out. I could barely breath after one night in the room.... More 

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Hotel R, Hilton Nagoya at Hilton Nagoya, responded to this review

Greetings from Nagoya! Thank you for taking the time and trouble to write a review on Hilton Nagoya! I am glad you enjoyed the breakfast, room and service were comfortable with the English language capability of our team. Whenever you next make the trip over from Virginia we look forward to extending a warm welcome back! More 

Nagoya, Japan
1 review
4 of 5 stars Reviewed 4 weeks ago

Good resources for business travelers including lounge, breakfast at 6:30, and shuttle service to the station. Many restaurants in the area. Helpful staff. Extended for character minimum Extended for character minimum

Review collected in partnership with Hilton Hotels & Resorts

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Hotel R, Hilton Nagoya at Hilton Nagoya, responded to this review

Thank you for your comments about your recent stay. I was delighted to read you enjoyed your business visit and especially the lounge service and shuttle bus facility. We all certainly look forward to welcoming you back when your travels bring you to Nagoya. More 

Hong Kong, China
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I just check out today and I can't wait to write my experience here. The Japanese hospitality shows flawlessly here. I got two rooms for my brother and I as well as my parents. The check in was slightly slow, but understandable because of the complexity of the booking. I asked for rooms that were closer to each other and... More 

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Hotel R, Hilton Nagoya at Hilton Nagoya, responded to this review

Thank you for your comments and let me first say I was delighted to read you would definitely come back to Hilton Nagoya. It was great to read your very positive comments on the service and various aspects of the product. I was glad to read you found the rooms and views very enjoyable. Thanks also for mentioning how pleased... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 16, 2015

The overall experience is great, rooms is great, gym is great, location is great. Everything works perfectly until we had the breakfast. The breakfast had nothing to complain about, but the experience is about it. When I checked in the hotel, I was told by the front desk that my room includes a complimentary breakfast, while it is 25 anniversary... More 

Was this review helpful? Yes 1
Hotel R, Hilton Nagoya at Hilton Nagoya, responded to this review

Thank you for taking the time to give us your feedback, and for choosing Hilton Nagoya. Please accept our sincere apologies, as a proper explanation was not made on our part resulting in your inconvenience and dissatisfaction. We assure you that your feedback will be used for future improvement of our service delivery. Thank you again, and we look forward... More 

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 15, 2015 via mobile

The Hilton Nagoya is an extremely good hotel for business. It is definitely very posh. The service is brilliant, but the food could improve. The staff are definitely the best thing about this hotel. I've seen so many good reviews of this hotel, and I totally get why people absolutely love The Hilton. As I said, the service is probably... More 

Was this review helpful? Yes 2
Hotel R, Hilton Nagoya at Hilton Nagoya, responded to this review

Thank you for taking the time to give us your feedback, and for choosing Hilton Nagoya. Please accept our sincere apologies for this regrettable lapse in service, and for failing to deliver the high standard of service which you had expected. Your comments have and are being addressed for corrective action to prevent a recurrence. Thank you again, and we... More 

San Francisco, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 10, 2015

We stayed at this hotel for 2 nights during a 23-day trip to Japan - it was definitely the high point of our hotel experience. The singular reason for this is excellent level of service at this hotel. I have stayed at a couple of other similar-category (Westin) hotels in Kyoto and Tokyo (where I have a higher status than... More 

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Hotel R, Hilton Nagoya at Hilton Nagoya, responded to this review

Thank you for your comments and let me first say I was delighted to read you would definitely come back to Hilton Nagoya. It was great to read your very positive comments on the service and various aspects of the product. We certainly aim to use excellent service to differentiate our hotel from others! It is always gratifying to receive... More 

San Diego
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed December 31, 2014

The Hotel is beautiful and is in a great location. The rooms are large, they are well appointed, the bed is comfortable by Western Standards. All rooms include bathrooms appointed with an excellent Japanese Washlets. All rooms have refrigerators, very fast wifi, water boilers and large flat panel TV's. The Hotel lobby is large and luxurious. The staff is very... More 

Was this review helpful? Yes
Hotel R, Hilton Nagoya at Hilton Nagoya, responded to this review

What great feedback we have received here – thank you! We are pleased to hear that you had a fantastic stay with us at the Hilton Nagoya Great to hear that you liked our spacious guest room. Your comments concerning our staff are also gratifying, and I have passed on your positive remark to the team, which will act as... More 

Denver, Colorado
Contributor
12 reviews 12 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 30, 2014

The Hilton Nagoya has been my husband's business home for the better part of 2014. He has stayed more nights here than at his own home in the states. He would always rave to me about how wonderful the hotel was- how beautiful the decor and how wonderful the service and staff were. So when I was able to join... More 

Was this review helpful? Yes
Hotel R, Hilton Nagoya at Hilton Nagoya, responded to this review

Thank you for your comments and I was delighted to read that you enjoyed Hilton Nagoya hospitality and some of the unique offerings of Nagoya city. Our team certainly has personalized service as the number one focus, so I was delighted to read how much you enjoyed the experience at Hilton Nagoya. It is always gratifying to receive recognition for... More 

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Additional Information about Hilton Nagoya

Address: 1-3-3 Sakae, Naka-ku, Nagoya 460-0008, Aichi Prefecture
Phone Number:
Location: Japan > Chubu > Aichi Prefecture > Nagoya
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Nagoya 4*
Number of rooms: 450
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Also Known As:
Hilton Nagoya Hotel Nagoya
Nagoya Hilton
Hotel Style:
#1 Spa Hotel in Nagoya
#2 Romantic Hotel in Nagoya
#2 Luxury Hotel in Nagoya
#2 Family Hotel in Nagoya
#2 Business Hotel in Nagoya

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