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All 156 Nagoya hotels

Hilton Nagoya

4.0 of 5 Hotel   |   1-3-3 Sakae, Naka-ku, Nagoya, Aichi Prefecture 460-0008, Japan
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Ranked #3 of 156 Hotels / Ryokan in Nagoya
Certificate of Excellence 2014
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622 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Geneva2009
Top Contributor
223 reviews 223 reviews
99 hotel reviews
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Hotel is nice, clean. Staff is friendly and helpful. Fitness open 24 hours, pool (15 m lap pool) only 6 - 9 pm). Hotel Shuttle bus not very frequent, but train station is 7 minutes by taxi (express train to airport - 30 minutes). Only negative point: Internet: As usual in Hilton you have to pay !!! WHY?? And then,... More

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singapore
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Good location. can find eateries around the hotel Quiet place away from the Sakae area yet within walking distance about 10 to 15 mins walk. Nagpya station is just 10 mins walk too and hotel provides shuttle to the nagoya station if u require

Review collected in partnership with Hilton Hotels & Resorts

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Budapest, Hungary
1 review
5 of 5 stars Reviewed 1 week ago

The Hotel is extremely well located, and the staff was restless to take care of all my needs. I stayed in a King Executive Bedroom with access to the Executive Lounge and it was just as expected. The room was very silent, the beds were really nice and the staff was just super helpful. There was Kichimoto, a very kind... More

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Hotel R, Hilton Nagoya at Hilton Nagoya, responded to this review

First of all, we would like to thank you for your thorough review, as it is very helpful to us in understanding our guests' needs and how best to provide a comfortable and enjoyable stay. We were very pleased to hear that you found our team member helpful and our facilities convenient. I'm very proud to hear that our team... More

Hong Kong, China
2 reviews
3 of 5 stars Reviewed 1 week ago

Front desk and housekeeping staff are very helpful. We requested a harder pillow which was delivered to our room within 5 minutes. Service is overall speaking very good. Location is a bit far away from subway. Hotel shuttle bus serves only a few hours in the morning and in the late afternoon, and sometimes needs reservation even within the shuttle... More

Review collected in partnership with Hilton Hotels & Resorts

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Hotel R, Hilton Nagoya at Hilton Nagoya, responded to this review

Thank you for your recent online review of Hilton Nagoya. We sincerely appreciate your positive review of your experience at Hilton Nagoya, our team members strive to deliver quality service to each and every guests and comments like yours encourages our team to do better. Thank you again for your warm compliments, and wish you a great day ahead. More

Hong Kong, China
Contributor
11 reviews 11 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 4 days, 3 nights on the 16th floor. Check in was smooth, and the staff are very friendly. In particular, the Thai staff member that showed me to my room was excellent (I sadly forgot his name, but it starts with a V) and he even remembered my name for the duration of my stay there. Wifi... More

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Hotel R, Hilton Nagoya at Hilton Nagoya, responded to this review

Thanks for writing a review on your recent stay at Hilton Nagoya. It is always gratifying to receive recognition for efforts made and I have passed on your comments to our team members who I am sure will be even more motivated. Thank you again and we all look forward to welcoming you back to the Hilton when your travels... More

Victoria, Canada
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

In the midst of a 3 week family visit, we needed to find a hotel for 5 days. As our budget does not normally work for the Hilton, we excluded it from our initial online searches. But along the way we discovered that for our time period we could get a large, very comfortable 30m2 room for the same amount... More

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Hotel R, Hilton Nagoya at Hilton Nagoya, responded to this review

Thank you for your recent stay at Hilton Nagoya. We endeavor to provide refreshing hospitality to each and everyone of our guests during their stay. We highly appreciate your comments about our convenient location, which is on Fushimi Street, Nagoya’s central shopping, entertainment and business district. This Nagoya hotel is ideally located just 45 minutes from Central Japan International Airport.... More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The Hilton Hotel in Nagoya is located almost in the center of Nagoya. The room has 2 beds they are a little to small in size,the carpets were dirty and not real clen . The bathroom was ok ! He staff is very friendly and helpful .👍 Together gym is very nice. There is a SupermarketMax Valu near by ,20min... More

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Hotel R, Hilton Nagoya at Hilton Nagoya, responded to this review

Thank you for taking the time and trouble to write a review on Hilton Nagoya. It is always gratifying to receive recognition for efforts made and I have passed on your comments to our team members who I am sure will be even more motivated. Our hotel has received the 2014 TripAdvisor Certificate of Excellence Award. This honor is awarded... More

Morgan Hill, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

I travel extensively and stay at a range of hotels. This Hotel feels old and outdated. The hallways to the guest rooms are in very bad condition. The carpeting is stained and filthy. The Rooms however are very clean and tidy. The amenities are a little outdated. The staff are superb. My every need was immediately anticipated and seen to.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Hotel R, Hilton Nagoya at Hilton Nagoya, responded to this review

Thank you for taking the time and trouble to write a review on Hilton Nagoya. It is always gratifying to receive recognition for efforts made and I have passed on your comments to our team members who I am sure will be even more motivated. Thank you and we all look forward to welcoming you back to the Hilton when... More

San Francisco, California
Senior Contributor
47 reviews 47 reviews
46 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed October 14, 2014

Pros: • Excellent customer service • Spacious room • Post office is right next door if you need cash via international ATM Cons: • The hotel is 15-20 min walk away from the train station and major shopping malls

Was this review helpful? Yes
Hotel R, Craig Bonnor - General Manager at Hilton Nagoya, responded to this review

Thank you very much for staying at Hilton Nagoya and for spending your time sharing your experience with other travelers. It is our greatest pleasure to know that you have enjoyed your stay, and we truly appreciate your kindest comments. You noted the service was excellent and we will continue to focus on this area so it remains that way.... More

Wrexham, United Kingdom
Top Contributor
57 reviews 57 reviews
7 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed October 12, 2014

What's really driven me to giving 5 is the wonderful staff and immaculately clean state of the rooms, truely exceptional on both counts. Staying here with work colleagues over a weekend, it's a great base for exploring the vibrant city of Nagoya. As mentioned above, the staff do everything they can to make your stay enjoyable

Was this review helpful? Yes
Hotel R, Craig Bonnor - General Manager at Hilton Nagoya, responded to this review

Thank you for taking the time and trouble to write a review on Hilton Nagoya. I'm very proud to hear that our team took good care of you and I can assure you that I will share the good comments with them. For us its always important to hear what our guests thinks in order for us to improve and... More

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Additional Information about Hilton Nagoya

Address: 1-3-3 Sakae, Naka-ku, Nagoya, Aichi Prefecture 460-0008, Japan
Phone Number:
Location: Japan > Chubu > Aichi Prefecture > Nagoya
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Nagoya 4*
Number of rooms: 450
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Also Known As:
Hilton Nagoya Hotel Nagoya
Nagoya Hilton

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