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All 138 Nagoya hotels

The Westin Nagoya Castle

4.0 of 5 Hotel   |   3-19 Hinokuchicho, Nishi-ku, Nagoya, Aichi Prefecture 451-8551, Japan (Sakae / Fushimi / Nagoya Castle)
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The Westin Nagoya Castle
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Ranked #19 of 138 Hotels in Nagoya
A recent review
4 of 5 stars reviewed 1 week ago
GAfromLA Los Angeles
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256 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Los Angeles
Contributor
19 reviews 19 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I was in Nagoya on business for 3 nights and we were booked into the Westin Nagoya Castle. In the past, I've usually stayed more in the center of town, but this was an interesting change. The hotel is excellent, with good sized rooms, a very good Japanese and Western breakfast, and very quiet. The service was excellent- as you... More

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nagoya_castle, Manager at The Westin Nagoya Castle, responded to this review

Thank you for your stay at The Westin Nagoya Castle. It is always pleased to hear that our guests enjoy themselves during their travels and are satisfied with your experience at our hotel. We also appreciate to receive such a positive comment. We value your support and aim to provide the best possible hospitality service to our guests. Next time... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
3 of 5 stars Reviewed August 5, 2014

Stayed 3 nights and was given 2 castle view rooms. Beautiful view especially at night whereby the castle is lighted up against the night sky (photo taking moment). Room is of reasonable size but bathroom/WC is crammed and there is no complimentary bottled water which we were not awared of so we took the ones in the fridge and was... More

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nagoya_castle, Manager at The Westin Nagoya Castle, responded to this review

Thank you for staying at The Westin Nagoya Castle this time. We appreciate you taking the time to write various comments. We are pleased to know that you enjoyed the castle view from your room, which we are sure made you feel at ease. Regarding our shuttle bus service, we are sorry to hear of your comment and apologize that the... More

Sri Kembangan, Malaysia
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 4, 2014

Overall this is a very nice hotel to stay, there is also shuttle bus provided hourly from Nagoya JR Station to the hotel, the castle view Room was great, you may wake up early in the morning, and see the very first sun rise coming out in your own guest room. only one thing which we are not pretty satisfied,... More

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nagoya_castle, Manager at The Westin Nagoya Castle, responded to this review

Thank you for staying at The Westin Nagoya Castle this time. We appreciate you taking the time to review our hotel. Regarding the complimentary bottled water in guest rooms, we will be committed to ensuring that our guests’ experience can be more personal and satisfactory and so really value your feedback. If you have any further concerns or questions, we... More

Bangkok, Thailand
2 reviews
5 of 5 stars Reviewed August 2, 2014

It is not easy to book this hotel because I basically select hotel based on location. Westin brand is one of the reason I decided to book. Fortunately, I picked the right choice. They have free shuttle service to citycenter both pick up and drop off. On top of that, I felt resort lifestyle here in Nagoya. I walked around... More

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nagoya_castle, Manager at The Westin Nagoya Castle, responded to this review

Thank you for staying at The Westin Nagoya Castle this time. We appreciate you taking the time to post such positive comments. All of our associates strive every day for ensuring we are able to offer clean comfortable guest room, accommodate guest’s personal needs, and they feel like being at home. Thank you for your review, and we look forward... More

Long Thành, null, Vietnam
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed July 24, 2014

The best hotel i've stayed during my vacation in Japan. Reserved a standard room with no view but was upgraded to a better room with direct castle view with absolutely no surcharge. Spacious room with modern feeling and fully-equipped. They even provided a map for morning run in the surrounding area, impressive. Efficient staff but not really friendly though.

Was this review helpful? Yes
nagoya_castle, Manager at The Westin Nagoya Castle, responded to this review

Thank you for your stay at The Westin Nagoya Castle. It is always pleased to hear that our guests enjoy themselves during their travels and are satisfied with your experience at our hotel. We also appreciate to receive such a positive comment. We value your support and aim to provide the best possible hospitality service to our guests. Next time... More

Kuala Lumpur, Malaysia
Top Contributor
50 reviews 50 reviews
38 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed May 30, 2014

Its the surprising factor of all. Room is so small. Breakfast is nice but majority Non Halal. Do not miss Gujo Museum and Gujo Castle. These are the must visit places Hotel has a very nice interior indeed.

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nagoya_castle, Manager at The Westin Nagoya Castle, responded to this review

Thank you for taking a time to review our hotel. I am sorry to hear of your experience regarding our guest room. As offering a little more large and spacious rooms where we are sure you feel more comfortable and relaxed, we would recommend you to book them for your return. Just for your information, Nagoya Castle and Tokugawa Museum... More

Senior Contributor
28 reviews 28 reviews
27 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed May 19, 2014

Stayed here for 3 nights recently for a business trip and it was very comfortable - the room was small but the bed was comfortable, staff spoke good English and the general service level was very good. The hotel was originally a local 'Japanese level' hotel but now with a Westin franchise, rather than a hotel that started as a... More

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nagoya_castle, Manager at The Westin Nagoya Castle, responded to this review

Thank you for staying at The Westin Nagoya Castle this time. We appreciate you taking the time to post such positive comments. All of our associates strive every day for ensuring we are able to offer clean comfortable guest room, accommodate guest’s personal needs, and they feel like being at home. It is a shame that you felt our location... More

Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 11, 2014

We stayed one night in the Westin Nagoya Castle as part of a tour in April 2014. What really stood out was the memory of opening the curtains in our room and seeing Nagoya Castle right in front of us, in all its glory. It was night night and the castle was stunningly lit. For that view alone, first-time visitors... More

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nagoya_castle, Manager at The Westin Nagoya Castle, responded to this review

Thank you for taking the time to post such positive comments. It is always pleasure to hear that our guests enjoy themselves during their travels as you were satisfied with Nagoya Castle view, our facilities, bathrobe and Heavenly Bed. Especially the surroundings of Nagoya Castle including jogging courses are a popular place to visit for our guests to refresh and... More

Boston
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 20, 2014

Free hotel shuttle from the Nagoya station to the hotel. My early check in was smooth and staff speak really good English. One lady worked at the lobby and offered help of how to transfer back to the Chubu International airport really early around 5AM next morning. She printout the local subway and epress train schedule along with a local... More

Was this review helpful? Yes
nagoya_castle, Manager at The Westin Nagoya Castle, responded to this review

Thank you for your stay at The Westin Nagoya Castle. We appreciate you taking the time to post such positive comments. We aim to provide the best possible service that our guests can be pleased with. We look forward to welcoming you back in the future. More

Palm Harbor, FL
Top Contributor
145 reviews 145 reviews
16 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed April 12, 2014

We arrived at the peak of cherry blossom viewing. To our surprise at check-in we found we would have TWO rooms. Each with a single bed. They promised us a room with a double bed for our 3rd and 4th nights. Those rooms were small, but not surprisingly so by Japanese standards. Long and narrow, not a lot wider than... More

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nagoya_castle, マネージャー at The Westin Nagoya Castle, responded to this review

Thank you for taking the time to review our hotel. I am sorry to hear of your experience and deeply apologize that we took the reservation of wrong room type and could not offer the queen or double room you expected. We appreciate that you enjoyed your meal in our restaurants. We are always pleased to hear that our guests... More

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Additional Information about The Westin Nagoya Castle

Address: 3-19 Hinokuchicho, Nishi-ku, Nagoya, Aichi Prefecture 451-8551, Japan
Location: Japan > Chubu > Aichi Prefecture > Nagoya > Sakae / Fushimi / Nagoya Castle
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Nagoya Castle 4*
Number of rooms: 195
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Also Known As:
Westin Nagoya Castle Hotel Nagoya
Nagoya Westin

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