We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 138 Nagoya hotels

The Westin Nagoya Castle

4.0 of 5 Hotel   |   3-19 Hinokuchicho, Nishi-ku, Nagoya, Aichi Prefecture 451-8551, Japan (Sakae / Fushimi / Nagoya Castle)
Hotel amenities
Save Saved
You added The Westin Nagoya Castle to your Saves list
The Westin Nagoya Castle
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
73%
Ranked #18 of 138 hotels in Nagoya
A recent review
3 of 5 stars reviewed 3 weeks ago
mich171m
  • Overview
  • Reviews (253)
  • Photos (143)
  • Location
  • Amenities
  • Q&A
  • Room tips (24)
  • More
true
Write a Review

253 people have reviewed this hotel

Traveler rating
    62
    115
    59
    13
    4
See reviews for
46
47
54
78
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Stayed 3 nights and was given 2 castle view rooms. Beautiful view especially at night whereby the castle is lighted up against the night sky (photo taking moment). Room is of reasonable size but bathroom/WC is crammed and there is no complimentary bottled water which we were not awared of so we took the ones in the fridge and was... More

Was this review helpful? Yes
Sri Kembangan, Malaysia
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Overall this is a very nice hotel to stay, there is also shuttle bus provided hourly from Nagoya JR Station to the hotel, the castle view Room was great, you may wake up early in the morning, and see the very first sun rise coming out in your own guest room. only one thing which we are not pretty satisfied,... More

Was this review helpful? Yes
Bangkok, Thailand
2 reviews
5 of 5 stars Reviewed 4 weeks ago

It is not easy to book this hotel because I basically select hotel based on location. Westin brand is one of the reason I decided to book. Fortunately, I picked the right choice. They have free shuttle service to citycenter both pick up and drop off. On top of that, I felt resort lifestyle here in Nagoya. I walked around... More

Was this review helpful? Yes
Long Thành, null, Vietnam
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed July 24, 2014

The best hotel i've stayed during my vacation in Japan. Reserved a standard room with no view but was upgraded to a better room with direct castle view with absolutely no surcharge. Spacious room with modern feeling and fully-equipped. They even provided a map for morning run in the surrounding area, impressive. Efficient staff but not really friendly though.

Was this review helpful? Yes
Kuala Lumpur, Malaysia
Top Contributor
50 reviews 50 reviews
38 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed May 30, 2014

Its the surprising factor of all. Room is so small. Breakfast is nice but majority Non Halal. Do not miss Gujo Museum and Gujo Castle. These are the must visit places Hotel has a very nice interior indeed.

Was this review helpful? Yes
nagoya_castle, Manager at The Westin Nagoya Castle, responded to this review

Thank you for taking a time to review our hotel. I am sorry to hear of your experience regarding our guest room. As offering a little more large and spacious rooms where we are sure you feel more comfortable and relaxed, we would recommend you to book them for your return. Just for your information, Nagoya Castle and Tokugawa Museum... More

Senior Contributor
28 reviews 28 reviews
27 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 19, 2014

Stayed here for 3 nights recently for a business trip and it was very comfortable - the room was small but the bed was comfortable, staff spoke good English and the general service level was very good. The hotel was originally a local 'Japanese level' hotel but now with a Westin franchise, rather than a hotel that started as a... More

Was this review helpful? Yes
nagoya_castle, Manager at The Westin Nagoya Castle, responded to this review

Thank you for staying at The Westin Nagoya Castle this time. We appreciate you taking the time to post such positive comments. All of our associates strive every day for ensuring we are able to offer clean comfortable guest room, accommodate guest’s personal needs, and they feel like being at home. It is a shame that you felt our location... More

Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 11, 2014

We stayed one night in the Westin Nagoya Castle as part of a tour in April 2014. What really stood out was the memory of opening the curtains in our room and seeing Nagoya Castle right in front of us, in all its glory. It was night night and the castle was stunningly lit. For that view alone, first-time visitors... More

Was this review helpful? Yes
nagoya_castle, Manager at The Westin Nagoya Castle, responded to this review

Thank you for taking the time to post such positive comments. It is always pleasure to hear that our guests enjoy themselves during their travels as you were satisfied with Nagoya Castle view, our facilities, bathrobe and Heavenly Bed. Especially the surroundings of Nagoya Castle including jogging courses are a popular place to visit for our guests to refresh and... More

Boston
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 20, 2014

Free hotel shuttle from the Nagoya station to the hotel. My early check in was smooth and staff speak really good English. One lady worked at the lobby and offered help of how to transfer back to the Chubu International airport really early around 5AM next morning. She printout the local subway and epress train schedule along with a local... More

Was this review helpful? Yes
nagoya_castle, Manager at The Westin Nagoya Castle, responded to this review

Thank you for your stay at The Westin Nagoya Castle. We appreciate you taking the time to post such positive comments. We aim to provide the best possible service that our guests can be pleased with. We look forward to welcoming you back in the future. More

Palm Harbor, FL
Top Contributor
136 reviews 136 reviews
13 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed April 12, 2014

We arrived at the peak of cherry blossom viewing. To our surprise at check-in we found we would have TWO rooms. Each with a single bed. They promised us a room with a double bed for our 3rd and 4th nights. Those rooms were small, but not surprisingly so by Japanese standards. Long and narrow, not a lot wider than... More

Was this review helpful? Yes
nagoya_castle, マネージャー at The Westin Nagoya Castle, responded to this review

Thank you for taking the time to review our hotel. I am sorry to hear of your experience and deeply apologize that we took the reservation of wrong room type and could not offer the queen or double room you expected. We appreciate that you enjoyed your meal in our restaurants. We are always pleased to hear that our guests... More

Vancouver, Canada
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 23, 2014

I stayed in the hotel twice and the first time I visited, I liked the hotel since they provided complimentary shuttle between the hotel and JR Nagoya station. The hotel would also usually provide SPG Platinum members with room upgrades to those with a view of the castle. However their standard rooms are really in a bad shape and would... More

Was this review helpful? Yes
nagoya_castle, マネージャー at The Westin Nagoya Castle, responded to this review

Thank you for staying at The Westin Nagoya Castle this time and for taking the time to review our hotel. Your valuable comments will be passed onto the related departments and incorporated as an improvement. In addition, we will enhance our trainings for associates to provide a smooth check-in. For guests’ relaxing and comfortable experience, we will make our best... More

Owners: What's your side of the story?
If you own or manage The Westin Nagoya Castle, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Westin Nagoya Castle? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Westin Nagoya Castle

Address: 3-19 Hinokuchicho, Nishi-ku, Nagoya, Aichi Prefecture 451-8551, Japan
Location: Japan > Chubu > Aichi Prefecture > Nagoya > Sakae / Fushimi / Nagoya Castle
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Nagoya Castle 4*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Travelocity, Expedia, Tingo, Orbitz, Reservation Counter, Hotels.com, JAPANiCAN, Despegar.com, Venere and Otel so you can book your The Westin Nagoya Castle reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Westin Nagoya Castle Hotel Nagoya
Nagoya Westin

143 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (139)
Viewed
Hotel & grounds (21)
Viewed
View from room (11)
Viewed
Room/suite (24)
Viewed
Dining (7)
Viewed
Bathroom (4)
Viewed
Other (72)

Management photos: Courtesy of the property manager

Viewed
All management photos (5)
Viewed
Hotel & grounds (3)
Viewed
Dining (1)
Viewed
Other (1)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style
#7 Luxury Hotel in Nagoya
Hotel Class
Number of rooms
195

Questions & Answers

Questions? Get answers from The Westin Nagoya Castle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer