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All 156 Nagoya hotels

The Westin Nagoya Castle

4.0 of 5 Hotel   |   3-19 Hinokuchicho, Nishi-ku, Nagoya, Aichi Prefecture 451-8551, Japan (Sakae / Fushimi / Nagoya Castle)
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The Westin Nagoya Castle
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Ranked #20 of 156 Hotels / Ryokan in Nagoya
A recent review
4 of 5 stars Reviewed October 10, 2014
Ingot S Taipei, Taipei, Taiwan
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268 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Taipei, Taipei, Taiwan
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 10, 2014

The hotel is kind a old hotel but tidy and clean. Its literally located at cross of the Nagoya Castle. Their service is really good, I enjoy the friendliness and respectfulness of attendants. Not a lot of place to go around the hotel area except Nagoya Castle. Also I found not a lot of restaurants around but if you are... More

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nagoya_castle, Manager at The Westin Nagoya Castle, responded to this review

Thank you for taking a time to writing comments for our hotel. As you mentioned, our hotel is located right in front of Nagoya Castle surrounded by calm and lush greenery environment away from the noise of city. On the other hand, there are a few restaurants around our hotel. Therefore, we recommend you to enjoy restaurants in our hotel,... More

Los Angeles
Contributor
19 reviews 19 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 17, 2014

I was in Nagoya on business for 3 nights and we were booked into the Westin Nagoya Castle. In the past, I've usually stayed more in the center of town, but this was an interesting change. The hotel is excellent, with good sized rooms, a very good Japanese and Western breakfast, and very quiet. The service was excellent- as you... More

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nagoya_castle, Manager at The Westin Nagoya Castle, responded to this review

Thank you for your stay at The Westin Nagoya Castle. It is always pleased to hear that our guests enjoy themselves during their travels and are satisfied with your experience at our hotel. We also appreciate to receive such a positive comment. We value your support and aim to provide the best possible hospitality service to our guests. Next time... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 of 5 stars Reviewed August 5, 2014

Stayed 3 nights and was given 2 castle view rooms. Beautiful view especially at night whereby the castle is lighted up against the night sky (photo taking moment). Room is of reasonable size but bathroom/WC is crammed and there is no complimentary bottled water which we were not awared of so we took the ones in the fridge and was... More

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nagoya_castle, Manager at The Westin Nagoya Castle, responded to this review

Thank you for staying at The Westin Nagoya Castle this time. We appreciate you taking the time to write various comments. We are pleased to know that you enjoyed the castle view from your room, which we are sure made you feel at ease. Regarding our shuttle bus service, we are sorry to hear of your comment and apologize that the... More

Sri Kembangan, Malaysia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 4, 2014

Overall this is a very nice hotel to stay, there is also shuttle bus provided hourly from Nagoya JR Station to the hotel, the castle view Room was great, you may wake up early in the morning, and see the very first sun rise coming out in your own guest room. only one thing which we are not pretty satisfied,... More

Was this review helpful? Yes 1
nagoya_castle, Manager at The Westin Nagoya Castle, responded to this review

Thank you for staying at The Westin Nagoya Castle this time. We appreciate you taking the time to review our hotel. Regarding the complimentary bottled water in guest rooms, we will be committed to ensuring that our guests’ experience can be more personal and satisfactory and so really value your feedback. If you have any further concerns or questions, we... More

Bangkok, Thailand
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 2, 2014

It is not easy to book this hotel because I basically select hotel based on location. Westin brand is one of the reason I decided to book. Fortunately, I picked the right choice. They have free shuttle service to citycenter both pick up and drop off. On top of that, I felt resort lifestyle here in Nagoya. I walked around... More

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nagoya_castle, Manager at The Westin Nagoya Castle, responded to this review

Thank you for staying at The Westin Nagoya Castle this time. We appreciate you taking the time to post such positive comments. All of our associates strive every day for ensuring we are able to offer clean comfortable guest room, accommodate guest’s personal needs, and they feel like being at home. Thank you for your review, and we look forward... More

Long Thành, null, Vietnam
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed July 24, 2014

The best hotel i've stayed during my vacation in Japan. Reserved a standard room with no view but was upgraded to a better room with direct castle view with absolutely no surcharge. Spacious room with modern feeling and fully-equipped. They even provided a map for morning run in the surrounding area, impressive. Efficient staff but not really friendly though.

Was this review helpful? Yes
nagoya_castle, Manager at The Westin Nagoya Castle, responded to this review

Thank you for your stay at The Westin Nagoya Castle. It is always pleased to hear that our guests enjoy themselves during their travels and are satisfied with your experience at our hotel. We also appreciate to receive such a positive comment. We value your support and aim to provide the best possible hospitality service to our guests. Next time... More

Kuala Lumpur, Malaysia
Top Contributor
54 reviews 54 reviews
42 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed May 30, 2014

Its the surprising factor of all. Room is so small. Breakfast is nice but majority Non Halal. Do not miss Gujo Museum and Gujo Castle. These are the must visit places Hotel has a very nice interior indeed.

Was this review helpful? Yes 1
nagoya_castle, Manager at The Westin Nagoya Castle, responded to this review

Thank you for taking a time to review our hotel. I am sorry to hear of your experience regarding our guest room. As offering a little more large and spacious rooms where we are sure you feel more comfortable and relaxed, we would recommend you to book them for your return. Just for your information, Nagoya Castle and Tokugawa Museum... More

Senior Contributor
27 reviews 27 reviews
26 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed May 19, 2014

Stayed here for 3 nights recently for a business trip and it was very comfortable - the room was small but the bed was comfortable, staff spoke good English and the general service level was very good. The hotel was originally a local 'Japanese level' hotel but now with a Westin franchise, rather than a hotel that started as a... More

Was this review helpful? Yes
nagoya_castle, Manager at The Westin Nagoya Castle, responded to this review

Thank you for staying at The Westin Nagoya Castle this time. We appreciate you taking the time to post such positive comments. All of our associates strive every day for ensuring we are able to offer clean comfortable guest room, accommodate guest’s personal needs, and they feel like being at home. It is a shame that you felt our location... More

Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 11, 2014

We stayed one night in the Westin Nagoya Castle as part of a tour in April 2014. What really stood out was the memory of opening the curtains in our room and seeing Nagoya Castle right in front of us, in all its glory. It was night night and the castle was stunningly lit. For that view alone, first-time visitors... More

Was this review helpful? Yes
nagoya_castle, Manager at The Westin Nagoya Castle, responded to this review

Thank you for taking the time to post such positive comments. It is always pleasure to hear that our guests enjoy themselves during their travels as you were satisfied with Nagoya Castle view, our facilities, bathrobe and Heavenly Bed. Especially the surroundings of Nagoya Castle including jogging courses are a popular place to visit for our guests to refresh and... More

Boston
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 20, 2014

Free hotel shuttle from the Nagoya station to the hotel. My early check in was smooth and staff speak really good English. One lady worked at the lobby and offered help of how to transfer back to the Chubu International airport really early around 5AM next morning. She printout the local subway and epress train schedule along with a local... More

Was this review helpful? Yes
nagoya_castle, Manager at The Westin Nagoya Castle, responded to this review

Thank you for your stay at The Westin Nagoya Castle. We appreciate you taking the time to post such positive comments. We aim to provide the best possible service that our guests can be pleased with. We look forward to welcoming you back in the future. More

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Additional Information about The Westin Nagoya Castle

Address: 3-19 Hinokuchicho, Nishi-ku, Nagoya, Aichi Prefecture 451-8551, Japan
Location: Japan > Chubu > Aichi Prefecture > Nagoya > Sakae / Fushimi / Nagoya Castle
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Nagoya Castle 4*
Number of rooms: 195
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Also Known As:
Westin Nagoya Castle Hotel Nagoya
Nagoya Westin

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