From the outside the hotel looked very impressive and the reception lobby did not disappoint. The porters were very frendly and efficient, much more so than the man who checked us in who was a little stand offish. It would be an understatement to say we were disappointed with the room. It smelled very strongly of smoke, the carpet was... more

We stayed in the hotel for 3 nights during the golden week. Because we couldn't get a room anywhere else in one of the decent hotels, we ended up paying a LOT of money for the room with virtually no wiev, 3 beds jammed together and almost no room to even turn around. The textiles were shabby and the extra... more

I was recommended this hotel by a collegue I was visiting. It is pretty exceptional and clearly a top hotel. The room was huge with two double beds and a big flat screen tv. I found the level of service and attention almost too much with a smiling and bowing member of staff at almost every turn. I guess I... more

It's my second time in Nagoya. On my previous trip to attend the World Expo, I could not stay at Tokyu but at a fewer-star hotel. The hotel is well-located on a reasonably happening part of Nagoya full of restaurants and shopping malls. It's an easy 10-minute walk to the subway station. The room was smallish but comfortable. In any... more

Just returned from the second stay at the Tokyu Nagoya within a year and I am even more pleased than last time. This is a great, upscale place with very classy public rooms and superb service. Also, the japanese and french restaurants are absolutely outstanding. We had a multi-course Kaiseki dinner at the japanese restaurant and it was to die... more

We booked this hotel for our last night in Japan based on reviews found on tripadvisor.com, and unfortuntately we are very dissapointed. I am sitting in the room right now, passing time before our taxi picks us up. When we arrived we were not met with the exceptional courtesy that we experienced at the other hotels we stayed at in... more

We were very pleased with the quality of service. Very very classy.High standard. It was worth every single penny. We highly recommend. Best hotel in Japan.We've been everywhere but this was the best hotel. D&N more

Just came back from Nagoya for few days and I still think Nagoya Tokyu Hotel is one of the best hotel in Japan. I visited more than 12 times to Japan and it is on the top rank of my favourite hotels in Japan with outstanding flair - a warm welcome from Conceige at the entrance of hotel especially walking... more

We could not believe this hotel when staying there. We had just come from another hotel in Kyoto which we thought suited our needs. Knowing we were going up in price a notch staying at the Nagoya Tokyu we figured it was because the hotel was in the city and a shortage of rooms due to the Expo. We were... more