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All 33 Aqaba hotels

Kempinski Hotel Aqaba Red Sea

5.0 of 5 Hotel   |   King Hussein Street | PO Box 1441, Aqaba 77110, Jordan
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Kempinski Hotel Aqaba Red Sea
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Ranked #1 of 33 Hotels in Aqaba
A recent review
5 of 5 stars reviewed 2 days ago
NorthShieldsBoy Pewsey, United Kingdom
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672 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Pewsey, United Kingdom
Top Contributor
72 reviews 72 reviews
34 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Fantastic hotel, from our balcony we had views of Egypt, Israel and Saudi Arabia. The facilities in the hotel were excellent, a great pool and an even better Red Sea to swim in. All of our meals were excellent. If your desperate for WiFi, it normally works on the rooms' balcony. The highlight was the warm greeting with the cold... More

Was this review helpful? Yes
Oliver C, General Manager at Kempinski Hotel Aqaba Red Sea, responded to this review

Dear Guest, Thank you so much for taking the time to lave a feedback following your recent stay with us. It always gives me a great pleasure to read our guests reviews and learn that they have enjoyed their time with us. We are glad that we got the chance of welcoming you and we hope to see you again... More

Sao Paulo, SP
Top Contributor
88 reviews 88 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The hotel and the setting are absolutely amazing, as is the service of the pool bar and the restaurants. They make an absolute effort to make you comfortable, and this is an absolute top-class hotel that I would recommend. There are a few caveats, though: - Meals are insanely expensive. A dinner for two in a good restaurant in the... More

Was this review helpful? Yes 1
Oliver C, General Manager at Kempinski Hotel Aqaba Red Sea, responded to this review

Dear Guest, I would like to thank you for taking the time to leave a feedback about your recent stay with us. It gives me a great pleasure when I read our guests experiences at our hotel and get to know that they have really enjoyed their vacation with us. I would like to apologies for the security incident with... More

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We arrived at the hotel at 8 pm after a long ride. The staff was welcoming yet had us waiting for over 30 minutes at the reception since they have booked the wrong rooms (single instead of double and vice versa). We were surprised to know that there is Wifi in all the hotel EXCEPT THE BEDROOMS where it is... More

Was this review helpful? Yes 1
Oliver C, General Manager at Kempinski Hotel Aqaba Red Sea, responded to this review

Dear Yara, Thank you so much for taking the time to share your feedback with us, our guests’ feedback is one of our tools that assist us in improving our services. Please accept our apologies for the check in delay. I have shared your feedback regarding the food temperature with our Food and Beverage Director in order to take the... More

Budapest
Contributor
20 reviews 20 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good but not perfect We're staying in Kempinski for 1 week to celebrate our first wedding anniversary. We booked the hotel through a travel agency which I absolutely cannot recommend. I think they're more generous to those who book their accomodation directly from the hotel's website... Anyway, firstly we got in touch with the hotel because we missed our flight... More

Was this review helpful? Yes 1
Oliver C, General Manager at Kempinski Hotel Aqaba Red Sea, responded to this review

Dear Guest, I would like to thank you for taking the time to share with us such an extensive and detailed feedback about your recent stay with us. I would like to apologies for the shortcomings occurred during your stay with us, especially in such a special occasion, we wish you would have provided us prior to your stay with... More

Tel Aviv, Tel Aviv, Israel
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

5 star hotel! Good location, nice big room (junior suite), great attentive service, perfect swimming pool and nice private beach. Breakfast was nice, food is average, other than that food is expensive in the bar/swimming pool

Was this review helpful? Yes 1
Oliver C, General Manager at Kempinski Hotel Aqaba Red Sea, responded to this review

Dear Guest, Thank you for sharing your feedback with us. I am very glad to read that you and your family have enjoyed your stay with us and that we have succeeded to provide you with a pleasant stay. We are looking forward to welcoming you again. Best regards, Oliver C. Martin. General Manager. More

Canterbury, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed in the Kempinski with a friend having spent a night in wadi rum. It was like stepping into the height of luxury . The hotel is immaculate, the staff work very hard and were all helpful and smiley. The rooms are fantastic especially the huge bathroom with high quality suite and shower facilities. The breakfast was outstanding. The... More

Was this review helpful? Yes 1
Oliver C, General Manager at Kempinski Hotel Aqaba Red Sea, responded to this review

Dear Guest, Thank you for taking the time to leave a feedback about your recent stay at Kempinski Hotel Aqaba. We also wish that you could have stayed longer with us, where we could have more and more chances to pamper you and your friend. I would like to thank you for your recommendations and kind praising words and we... More

Tabuk, Al Jawf, Saudi Arabia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I have been visiting the Kempinski several times a year since it opened. We always love our weekends away from Saudi as a break into real world luxury and modernity and your hotel never fails to deliver. Integral to a great stay for us are our spa treatments and always make time away from pool side to... More

Was this review helpful? Yes 2
Oliver C, General Manager at Kempinski Hotel Aqaba Red Sea, responded to this review

Dear Shelley, Thank you so much for sharing your kind feedback with us and recommending our staff to the travel community. Nothing pleases me more than receiving positive feedback from our regular guests and to know that we continuously succeed to deliver the most excellent experience to our valuable guests. I have shared your feedback with Menchu, Daisy and Jackie,... More

Doha, Qatar
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed in the Kempinski Hotel Aqaba with my wife for four days as part of our honeymoon. On the first day we had a bad experience with the check-in process and the room service. As a result of this experience I wrote a review on Trip Advisor giving this hotel a one star (I think now that giving it... More

Was this review helpful? Yes 5
Oliver C, General Manager at Kempinski Hotel Aqaba Red Sea, responded to this review

Dear Fadi, Thank you for taking the time to share your extensive experience with us on TripAdvisor. Our guests satisfaction is our top priority, as professional hoteliers we believe that our guests experience with us should be very unique and memorable. We are very happy to know that you and your wife have enjoyed your honeymoon with us and that... More

Tel Aviv, Israel
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Very luxurious hotel, the lobby is very impressive and huge, great beach, although not large enough, but the service on the face of the team, I would give them zero, because they do not treat all guests equally .......

Was this review helpful? Yes 3
Oliver C, General Manager at Kempinski Hotel Aqaba Red Sea, responded to this review

Dear Adnan, Thank you for taking the time to share your feedback with us. I am glad to know that you liked our hotel, but on the other hand, I am very disappointed to know that you weren’t satisfied with our service. May I ask you to please contact me at oliver.martin@kempinski.com, in order to know more about your experience... More

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

I am currently staying at the Kempenski Hotel and Resort in Aqaba, Jordan. This is my third visit to the hotel and I would highly recommend this hotel for a relaxing, soothing vacation. The atmosphere is extremely suitable for a romantic stay with your partner all year around. The main reason I visit the Kempenski Aqaba is for the delicious... More

Was this review helpful? Yes
Oliver C, General Manager at Kempinski Hotel Aqaba Red Sea, responded to this review

Dear Leenkil, Thank you so much for posting such a positive review and recommending our staff to the travel community. I am very glad to know that every time we succeed to meet your expectations, especially with our talented culinary team. I have shared your praising words with Chef Mahmoud Hijab (Tiger), who was very proud and happy to know... More

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Additional Information about Kempinski Hotel Aqaba Red Sea

Address: King Hussein Street | PO Box 1441, Aqaba 77110, Jordan
Location: Jordan > Al Aqabah Governorate > Aqaba
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Kempinski Hotel Aqaba Red Sea 5*
Number of rooms: 201
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Also Known As:
Kempinski Hotel Aqaba

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