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Kempinski Hotel Aqaba Red Sea

Travelers' Choice award winner
King Hussein Street | PO Box 1441, Aqaba 77110, Jordan
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Kempinski Hotel Aqaba Red Sea
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Kempinski Hotel Aqaba Red Sea
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813 Reviews from our TripAdvisor Community

Traveler rating
    620
    137
    41
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    6
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140
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
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    (244)
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Geneva, Switzerland
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

a massage by Sandra at the SPA. food is also good, although the desserts are nothing special. rooms are spaceous and the balcony has a mosquito screen which is a big plus for those of us who prefer sleeping with an open window rather than the aircon. pool and beach are nice. overall very nice experience although it is yet... More 

Was this review helpful? Yes 1
Amman, Jordan
2 reviews
1 of 5 stars Reviewed 5 days ago NEW

Just returned from a three night stay at this hotel. Service quality needs significant improvement. A famous brand name like the Kempinski should uphold its quality regardless of low occupancy rates and Ramadan. I had to wait to check into a room that was supposedly cleaned but in fact not. Make sure you check your bed sheets. Food services not... More 

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Bethlehem
1 review
5 of 5 stars Reviewed 5 days ago NEW

it is enough to say that my daughters want to go again next year to this hotel.The staff is amazing and super friendly. Very clean and the dinner is amazing, breakfast is good but should add some food varieties and fruits. in one word excellent Nasser Alissa

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Nairobi, Kenya
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We spent 2 nights at this hotel and were impressed by the level of service. Had rooms on the 4th floor and the views over the Gulf were mind blowing. The hotel arranged a snorkeling trip for us which added to the experience of being in Aqaba. We were there during Ramadan but were able to eat at the restaurant... More 

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Francesco A, Manager at Kempinski Hotel Aqaba Red Sea, responded to this review

Dear Guest, Thank you for sharing your experience with us. I am very pleased to learn that you enjoyed your stay with us and got the chance to explore the charming underwater of the Red Sea. I am also glad that we met your expectations with our food and beverages varieties. We hope to see you again soon, Best regards,... More 

Grand Forks, ND
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

the hotel building is excellent, the quality of furniture cant be better, the location is vary good within walking distance to down town. The room condition is perfect. On the other hand, the hotel staff: vary slow in checking in, vary slow in answering, i even ring the reception from my room more than 10 times no one answered, had... More 

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Francesco A, Manager at Kempinski Hotel Aqaba Red Sea, responded to this review

Dear Guest, I would like to thank you a lot for sharing your constructive feedback with us. I am glad that you enjoyed your stay with us, however, I am very disappointed about the two incidents you mentioned. I have asked our Food and Beverage Manager to review our Sohour menu and take the necessary actions immediately. Regarding the lack... More 

Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is within my warmest recommendations. They are highly professional and provide a warm and good atmosphere. The Spa is really good, the restaurants by the beach are quiet and relaxing. The view from the rooms are the best you can get in Aqaba.

Was this review helpful? Yes 1
Washington DC, District of Columbia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I want to say a HUGE THANK YOU to the Kempinsik team for making this trip start out AWSOME. We had a friend coming into town and after a few missed flights thought we would not make it to Aqaba. Well he showed up and we decided we would get at least a day in Aqaba. I contacted the hotel... More 

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Wexford
Level Contributor
75 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Going against the flow isn't necessarily a recipe for success, but Kempinski in Aqaba does it exceedingly well. When all the other competitors seem to desperately try to beat each other at which is more "traditional chiq" Kempinski does what it knows best: apply the well rehearsed formula of vast spaces, pristine finishes and no nonsense - no hassle customer... More 

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Francesco A, General Manager at Kempinski Hotel Aqaba Red Sea, responded to this review

Dear Guest, Thank you so much for taking the time to share your feedback with us. I am very proud to read your review and I can't explain enough how happy I am that we succeeded to leave such an impression and accommodate you with a memorable stay. I would like also to thank you for your constructive feedback regarding... More 

Amman, Jordan
Level Contributor
5 reviews
5 of 5 stars Reviewed 3 weeks ago

listen guys, briliant words must be dedicated to one of the best quiest, beauty, classic, briliant hotels i'd visited in my life. the services are excellant, the atmosphere is exciting, the hotel is silent and nice.. so romantic, the prices are normal. if you want to relax and have an authentic mood.. visit the Kempinski Aqaba.. the words can't explain... More 

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Francesco A, Manager at Kempinski Hotel Aqaba Red Sea, responded to this review

Dear Guest, Thank you so much for your feedback and for recommending us to the travel community. I love your simple yet sophisticated way of describing our hotel and I am thrilled that you had enjoyed your time with us and had a lovely stay. We are looking forward to welcoming you again very soon. My very best regards, Francesco... More 

Amman, Jordan
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Kempinski for a weekend and had a fantastic time. The rooms were spacious and all of them have balconies facing the water. We had dinner at the Fish In, which was delicious. Also the pool restaurant serves simple but nice Italian dishes which was perfect for lunch. The biggest highlight of the stay was however the... More 

Was this review helpful? Yes
Francesco A, Manager at Kempinski Hotel Aqaba Red Sea, responded to this review

Dear Guest, Thank you for sharing your lovely experience with us. Me and my team are very proud to read your testimonial that we succeeded to provide you with the best service in Jordan and that we could make a difference to your holiday. I am very glad that you could have the chance and time to experience our different... More 

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