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Kempinski Hotel Aqaba Red Sea

Travelers' Choice award winner
5.0 of 5
King Hussein Street | PO Box 1441, Aqaba 77110, Jordan
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Kempinski Hotel Aqaba Red Sea
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Ranked #1 of 35 Hotels in Aqaba
A recent review
3 of 5 stars reviewed 3 days ago
duduvoyage Geneva
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776 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Geneva
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel, although it looks quite bland inside, offers great facilities, a nice pool and spacious rooms, Breakfast is good However, the service is the weak point of this hotel: terribly slow at lunch at the walk restaurant, and there is simply no customer service. Not in line with other Kempinski in other countries. I got the same bad service... More 

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London, England
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Tried 5 star hotel as a change. Great location, good selection for breakfast, good beach/swimming pool. Service is efficient but often slow. Needs to add a big pinch of Jordan to it. Quite a sterile environment and overpriced. Note that this hotel has a strict policy against bringing in your own alcohol (clearly identified when booking). As with other major... More 

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2 reviews
5 of 5 stars Reviewed 1 week ago

We stayed 4 nights with a baby. We found the hotel extremely baby friendly and staff very helpful. We particularly enjoyed the pool and beach areas (very clean, well served and zen). The hotel rooms are luxurious and comfortable. The only drawback was the limited choice for restaurants inside the hotel bc with a baby we weren't able to go... More 

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iceland
Top Contributor
114 reviews 114 reviews
77 hotel reviews
152 helpful votes 152 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Cant really add much more to the good reviews this hotel gets but it deserves it. Great customer service, very large clean and smart rooms with a huge balcony facing the sea, lovely products in the bathroom, free wii fii and mini bar, a seriously comfy bed and all the luxuries. I was very very happy there, this is certainly... More 

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Francesco A, Manager at Kempinski Hotel Aqaba Red Sea, responded to this review

Dear Guest, Thank you so much for your great feedback, we are even more proud to learn that we have accommodated you and your friends with a pleasant stay. We hope that we get the chance to welcome you again in the near future. Best regards, Francesco Agus Deputy General Manager More 

Jordan
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

white room , great overall furniture including outdoor and indoor ,gorgeous bathroom ,sea view rooms ,free Wi-Fi ,comfy beds and Best place to relax on the beach and enjoy their sun bathing mattresses.

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Jordan
1 review
5 of 5 stars Reviewed 2 weeks ago

every thing was perfect , from the moment you enter the hotel you will be refreshed with a cold lemon and mint juice, feeling pleased with the beautiful smiles of the reception staff and then enjoying a very comfortable room and amazing view. especially when you enjoy a very delicious breakfast dishes presented in a very elegant style beside the... More 

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Francesco A, Manager at Kempinski Hotel Aqaba Red Sea, responded to this review

Dear Guest, Thank you so much for taking the time to share your pleasant experience with us. I am very delighted and proud of the team who could make your stay with us even more special, I have passed your kind words to Chef Ahmed, who was very happy to hear from you. We are looking forward to welcoming you... More 

Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at Kempinski, Aqaba for one week in march. Nice hotel, good food, friendly staff and very nice view of the red sea. The minibar is complementary. The breakfast and buffé was a little unorganized. One waiter would give us a table and when we came back with our food to sit down, they had given our table to... More 

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Francesco A, Manager at Kempinski Hotel Aqaba Red Sea, responded to this review

Dear Guest, Thank you for sharing your feedback with us, our guests' feedback are one of our essential tools that helps up to enhance our service and meet our goal of providing our guests with a faultless stay. I have discussed your concerns regarding the breakfast buffet with the management team and we will take the necessary actions to put... More 

Amman-Jordan
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel is very close to the beach and provides so as to say beach services without charging resort fee. there is a life guards on duty and everything is really nice, comfortable and free. It is so close that you can walk in your bathing suit and towels. The staff does everything to fulfill individual wishes. The view from... More 

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Francesco A, Manager at Kempinski Hotel Aqaba Red Sea, responded to this review

Dear Mr. Naji, Thank you so much for taking the time to share with us such a positive and motivating feedback. I am very proud that we have succeeded to accommodate you with a pleasant stay and that we became your second home in Aqaba. I would like to thank you on behalf of the staff for recognizing them for... More 

amman
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We spent three nights at the hotel, nice friendly staff, great view with nice rooms how ever the prices listed on the menu is not what you get charged, wine bottle listed for JD 45. Which is hight was charged at JD 50. We asked three staff members including a manager why? One answer we got that it was s... More 

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Oslo, Norway
1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel for 8 nights in March, and are already planning to come back. Outstanding service, very clean, and amazing food! Rooms: Modern light rooms - all with nice balcony with great views. Always very clean, house keeping twice a day, free soft drinks in mini bar. Could not be better! Food: We ordered buffet dinner for... More 

Was this review helpful? Yes
Francesco A, Manager at Kempinski Hotel Aqaba Red Sea, responded to this review

Dear Guest, Thank you so much for taking the time to write such a detailed feedback about your experience with us. I am very glad that we got the chance of hosting you during your long visit to Aqaba and that we successfully managed to please you in every aspect. We hope to see you again soon. Francesco Agus Deputy... More 

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