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Comfort Inn University

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One Flint Road, Amherst, NY 14226-1047
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1 room 1 guest
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Comfort Inn University
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314 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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London, England, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We stayed here as we were taking our daughter to Buffalo Uni right across the road. Having stayed in similar motels in the UK we were very impressed with the facilities and the extremely helpful staff.

Review collected in partnership with this hotel

Was this review helpful? Yes
Susan C, General Manager at Comfort Inn University, responded to this review

I'm glad to hear that you were pleased with our staff, accommodations and great location to the University at Buffalo North Campus. We hope to see you again the next time you are in the area! Sincerely, Susan Carlin, CHA General Manager More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

We were very pleased to have chosen this hotel. The staff from both the morning and evening shifts were friendly, courteous, patient, helpful and attentive. I even overheard one gentleman thanking the staff in the kitchen for "doing an excellent job and for their great service." The continental breakfast was always quickly fully stocked. We stayed for two nights and... More 

Was this review helpful? Yes
Susan C, General Manager at Comfort Inn University, responded to this review

We truly appreciate that you took the time to review your stay and that you were so happy with our hotel, staff and services that you are able to give us 5 stars! Thank you and we hope to see you and your family again soon! Sincerely, Susan Carlin, CHA General Manager More 

Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel was fine and met my expectations. Clean, comfortable. Breakfast and reception area a little tight especially with large tour group gathering in the lobby. Staff friendly and from what I saw very patient and kind to some challenged guests.

Was this review helpful? Yes
Susan C, General Manager at Comfort Inn University, responded to this review

Thank you for taking a moment to write a review of your stay. We appreciate your kind words and are happy to hear that we lived up to all of your expectations! Sincerely, Susan Carlin, CHA General Manager More 

Northborough, Massachusetts
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The beds were so comfortable and the linens and carpet were very clean and fresh. The pool is very small, but the breakfast was very good. We slept well! The location is very good; so close to UB that you can walk.

Was this review helpful? Yes
Susan C, General Manager at Comfort Inn University, responded to this review

Thank you for your review. I'm glad that you found our hotel so clean and comfortable and the location so convenient that you were able to give us 5 stars! We look forward to seeing you on your next trip to Amherst! Susan Carlin, CHA General Manager More 

Buffalo, New York
1 review
1 of 5 stars Reviewed 6 days ago NEW

Room was ok, breakfast was good, but customer service was terrible. I stayed at the hotel one night and made a reservations for my parents for the following day. I was told that i can cancel before 11 since i wasn't sure if i really needed it. The following day i called to cancel an hour before 11 and the... More 

Was this review helpful? Yes
Susan C, General Manager at Comfort Inn University, responded to this review

I'm sorry to hear that you were unhappy in regards to our cancellation process. I encourage you to call me directly to discuss this further. I can be reached at (716)688-0811 or by email at scarlin@comfortinnuniversity.com. Sincerely, Susan Carlin, CHA General Manager More 

Wellsville, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our stay at the Flint Road Comfort Inn was, by far, one of the nicest experiences we've ever had. The staff was extremely courteous and helpful, the room was very clean and smoke free as was the entire facility. The pool was a great way for the kids to unwind after a busy day of sightseeing. The location, right off... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Susan C, General Manager at Comfort Inn University, responded to this review

I'm so happy to hear that we earned your 5 star review and that you will be coming back again. There is no better compliment than a repeat guest! Thank you! Happy travels, Susan Carlin, CHA General Manager More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed 1 week ago

Marlin was friendly and his customer services was great! Great room rates and breakfast was awesome. The king size bed was great. Shower facilities were in great working condition. The room was really clean .there is a pool and exercising facilities for the guest to use.

Was this review helpful? Yes
Susan C, General Manager at Comfort Inn University, responded to this review

I'm so happy to hear that Marlin was so helpful and accommodating during your stay. I'm not surprised, as Marlin has always been an asset to our hotel and goes above and beyond every day! Thank you for taking the time to submit a review and I'm glad that you were able to rate your stay with 5 stars. We... More 

Cleveland, Ohio
1 review
5 of 5 stars Reviewed 3 weeks ago

Marlin at the front desk was super nice and very helpful! Great stay, great rates! Facility was clean and accommodating. Would come again and recommend to anyone looking for a place to stay for the night. Rooms are very comfortable and up-to-date! Cable and wifi available and they actually work!

Was this review helpful? Yes
Susan C, General Manager at Comfort Inn University, responded to this review

Thank you for your review. Marlin is definitely an asset to our team and really does enjoy making all of our guests feel welcome. I will be sure to pass along your review to him, he will be thrilled to know that he made such a difference. We appreciate your 5 star review and your recommendation for others to stay... More 

Mumbai (Bombay), India
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is a complete value for money. I needed an overnight stay in Buffalo, and was pleasantly surprised with the hotel. The rooms were good, the free breakfast too was good enough. Would certainly recommend this place.

Was this review helpful? Yes
Susan C, General Manager at Comfort Inn University, responded to this review

Thank you for your 5 star rating! I'm glad that you were pleasantly surprised with all that we have to offer. Thank you also, for highly recommending others to stay with us...we appreciate it! Sincerely, Susan Carlin, CHA General Manager More 

Rochester, Minnesota
Level Contributor
9 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

We have been staying in several hotels as we have traveled on our family vacation. The Country Inn University made our stay for two nights a great experience. Clean rooms, comfort beds, very accommodating, and great breakfast. We did not use the pool because it was very small but everything else about the hotel was just what we needed!

Was this review helpful? Yes
Susan C, General Manager at Comfort Inn University, responded to this review

Happy to hear that we were everything you needed during your vacation trip. We hope to see you on your next family vacation! Sincerely, Susan Carlin, CHA General Manager More 

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