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Comfort Inn University

Certificate of Excellence
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One Flint Road, Amherst, NY 14226-1047
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Comfort Inn University
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Comfort Inn University
Comfort Inn University
Comfort Inn University
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292 reviews from our community

Traveler rating
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    75
    41
    15
    9
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105
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Top Contributor
158 reviews 158 reviews
19 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We visited graduation time for SUNY Buffalo, which explains the 230 $ rate for 1 night,there really were no other available choices. The place was nice well located & clean. They included a very bad breakfast in a room too crowded to eat it in for the price. I would only stay here if there were no other choice again.... More 

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CHICAGO
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellent staff, accommodations, food and a great value. One of the best comfort inns we've ever stayed at. we have stayed at many. This one deserves a SUPERIOR rating not just an excellent!!!!!! We will stay here any time we are in the area.

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Albion, New York
Contributor
14 reviews 14 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I chaperoned 4 high school students at a University event for 3 days/2nights and found the Comfort Inn to be pleasant, clean, and reasonably priced. The staff was friendly and helpful. The breakfast was great - especially when there was such variety that all of us could find things we liked to eat. It was also a convenient location -... More 

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Susan C, General Manager at Comfort Inn University, responded to this review

Thank you for taking a moment to review your stay with us. I'm happy to hear that you and your group were so satisfied with all that we have to offer, as well as, our convenient location to UB and stores/restaurants. Hope to see you again very soon! More 

Fort Wayne, Indiana
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel was very easy to find, the front desk staff more than accommodating. The breakfast in the morning was great. Rooms are clean with comfortable beds. I was traveling with my senior citizen parents, and the hotel took the effort to make sure that our request for first floor rooms next to each other was met. Easy to find... More 

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Susan C, General Manager at Comfort Inn University, responded to this review

Thank you for taking a moment to review your stay. I'm glad that our location, service and accommodations met all of your needs and that you will choose to stay with us again if you are in our area. Repeat business means a lot to us...it means we did it right the first time and will have the opportunity to... More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 4 weeks ago

Clean. Friendly. Kind staff. Comfortable. Quiet. Very pet friendly. Close to I90. Great breakfast choices. Good coffee. Comfortable beds. Good wifi. We stayed twice on our trip to and from Boston. Excellent! The receptionist even came around to pet our old bulldog. Shortly after we got into the room we got a call asking if everything was to our expectations.... More 

Review collected in partnership with this hotel

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Susan C, General Manager at Comfort Inn University, responded to this review

Thank you so much for your detailed 5 star review. It sounds like we met and exceeded your expectations, not just once, but twice! We appreciate your business and hope to see you again on your next trip! More 

Detroit, Michigan
1 review
5 of 5 stars Reviewed April 16, 2015

I have been coming here to “the Comfy” in Amherst, NY for a few weeks and I absolutely love this place. Every time I've checked in, I’m greeted with smiley face, especially from Cheryl and Roz. Everyone has been very accommodating, helpful and friendly. Its nice to stay somewhere so inventing when you have bouts of homesickness.

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Susan C, General Manager at Comfort Inn University, responded to this review

Thank you for your 5 star review of your recent stays with us. Cheryl and Roz are true assets to our team and enjoy what they do. I'm glad that they make you feel so welcome and valued. I realize that there are many hotel options in our area, so I really appreciate that you keep coming back to us!... More 

Hudson River Valley, New York
Top Contributor
61 reviews 61 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed April 12, 2015

The family just needed to spend one night here while attending a open house at UB which is across the street.. This place was better than I expected. Rooms were very clean and up to date. Bath was also very clean. Beds were soft and comfortable with nice pillows (4 for each bed) and sheets smelled fresh. Breakfast was hot... More 

Review collected in partnership with this hotel

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Susan C, General Manager at Comfort Inn University, responded to this review

I am thrilled to know that we not only met your expectations but also, exceeded them. We appreciate your 5 star review and will look forward your future stays while visiting the University at buffalo! If you haven't already, be sure that you sign up for our Choice Privilege awards card so that all of your stays count toward points... More 

2 reviews
5 of 5 stars Reviewed April 7, 2015

I stay in Choice Hotels 1 -2 times per week. This location is by far one of my favorites. The recently remodeled and the rooms look great. What makes this location the best is the staff. They remember me and greet me by name. It is easy for people in the service industry to have a "bad" day or simply... More 

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Susan C, General Manager at Comfort Inn University, responded to this review

Thank you for taking time out of your day to write a review of your stay. I am happy to hear that we are one of your favorites places to stay and that our staff is one of the reasons why. Everyone here takes great pride in making all of our guests feel welcome and comfortable. I am pleased that... More 

Highland Mills, NY
Top Contributor
162 reviews 162 reviews
20 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed April 5, 2015

Noelle greeted us by name, although we hadn't been there in some months! Check-in was quick; she also changed our graduation 2016 reservation without a problem. The maintenance man helped us with the tricky lock, and made sure we had more than enough hangers. The bed was comfortable; the water instantly hot. Breakfast was very nice, waffle and eggs with... More 

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Susan C, General Manager at Comfort Inn University, responded to this review

Thank you for taking a moment to review your stay with us. I'm glad to hear that everyone from Noel, our Assistant Manager to Marlin, our Maintenance man were so friendly and helpful during your stay while visiting the University at Buffalo. We also appreciate your loyalty to our hotel and look forward to your future stays with us! More 

Alachua, Florida
Top Contributor
58 reviews 58 reviews
57 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed March 28, 2015

There isnt a lot to say about this property...the location is great - very convenient for shopping and getting your kid enrolled at UB. The front desk attendants, Ms Swatavia and Ms. Roz were wonderful. Both were very personable and had great info about the local area. Ialso had the pleasure of speaking with the assistant manager, Ms. Noelle. The... More 

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Susan C, General Manager at Comfort Inn University, responded to this review

Thank you for your 5 star review of your recent stay. I'm happy to know that our great location to shopping and being just across the street from UB was so convenient for you. And especially that our staff were so helpful and friendly. We look forward to seeing you again the next time you are in our area! More 

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