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Comfort Inn University

2.0 of 5 One Flint Road, Amherst, NY 14226-1047
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Certificate of Excellence 2014
Comfort Inn University
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Comfort Inn University
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269 reviews from our community

Traveler rating
    133
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    40
    15
    9
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95
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Coalport, PA
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed in two rooms. Both were real clean compared the long ago experiences with Comfort Inns. We especially appreciated the great staff. One thing we enjoyed at the motel was our mid-afternoon lunch. We had been at Niagara Falls from mid-morning through mid-afternoon and came back for lunch and returned to the Falls for night viewing. We purchase our... More 

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Susan C, General Manager at Comfort Inn University, responded to this review

Thanks so much for your 5 star review of your recent stay! I'm happy to hear that you enjoyed your stay and that my staff was a big part of your experience. We appreciate your business and look forward to having you stay with us again the next time you are in our area! More 

Niagara Falls, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

We have stayed at this property 3 times in the last month and a half. It is clean, comfortable, has a fantastic breakfast and a friendly staff. Excellent value. The location is close to everything. Beds and pillows are very comfortable. Will definitely stay again!

Was this review helpful? Yes
Susan C, General Manager at Comfort Inn University, responded to this review

Thanks for your 5 star review of all of your recent stays with us! I'm glad to know that you feel we are an excellent value every time you stayed with us this past month as my staff work hard everyday to maintain this consistency, I'm glad that it shows! We appreciate the fact that you continue to choose us... More 

Senior Contributor
24 reviews 24 reviews
18 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

nice,warm,comfortable,homely and quiet place to stay. Easy to travel to University every day.Lots of eating joints around.Easy to catch bus from outside to the Metro (subway).A gas station has a shop where you can buy few utility routine stuff.Best if you are visiting university.Its neat and clean and very affordable.Front desk and other staff are good and friendly. Breakfast is... More 

Was this review helpful? Yes
Susan C, General Manager at Comfort Inn University, responded to this review

Thank you for taking the time to review your recent stay with us. I'm happy to know that you were pleased with our convenient location to the University at Buffalo, our clean, newly renovated guest rooms, the hot breakfast buffet and our warm and friendly staff! We look forward to having you stay with us again the next time your... More 

sydney
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 4, 2014

We stayed here for a night after a visit to Niagara fall and as part of the tour package. The rooms were clean and very big. As we were travelling most of the time, the laundry facilities at the hotel was such a big help. Did a huge load of washing for another two weeks of travelling. Staff at the... More 

Was this review helpful? Yes
Susan C, General Manager at Comfort Inn University, responded to this review

Thank you for your 5 star review! I'm glad to know that you were happy with your stay with us. We hope to see you the next time you are in our area! More 

Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 2, 2014

The location is good. Bed was comfortable. Breakfast was decent and included eggs, sausage, and waffles. The shower ceiling had some obvious damage. Found several hairs in the hair dryer. Have visited better comfort inns but overall ok.

Was this review helpful? Yes
Susan C, General Manager at Comfort Inn University, responded to this review

Thanks for taking a moment to review your stay. I'm glad that you were overall pleased with your accommodations. I apologize for the issues you experienced with the ceiling tile and the hair dryer and will discuss these issues with the appropriate staff. I do hope that you will give us another chance if your travels ever bring you back... More 

Cape Cod, Massachusetts
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 23, 2014

Having had a bad experience the night before at another chain , this Comfort Inn was a nice respite. The rooms are recently remodeled and very clean. It was a very busy weekend for sport teams in Buffalo and the eating area was small for the crowd but on the following days it was quite comfortable! The hostess at the... More 

Was this review helpful? Yes
Susan C, General Manager at Comfort Inn University, responded to this review

I am pleased to hear that you had such an enjoyable experience at our newly remodeled hotel! Thanks for taking the time to write a review of your stay and we will look forward to seeing you again the next time your travels bring you to the Amherst area! More 

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 23, 2014

Clean comfortable room. Breakfast staff were amazing, on the run replenishing low breakfast selections. Worked tirelessly to ensure everyone had everything they needed. Audrey was a delight with her friendly smile, so patient with everyone. Great breakfasts Audrey!

Was this review helpful? Yes
Susan C, General Manager at Comfort Inn University, responded to this review

Thanks for giving your recent stay with us 5 stars! Audrey is a great part of our team and really enjoys working in our breakfast department and it shows! I'm glad that you enjoyed our hot breakfast buffet and our newly remodeled guest rooms. We look forward to having you back to stay with us the next time your in... More 

Montreal, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 15, 2014

The bed was super comfortable. .location is very good. It's close to all the restaurant's and shopping. The room was very small and the TV worked very poorly. The shower was broken. The eating area was very small I don't think I will be returning. Thank you

Was this review helpful? Yes
Susan C, General Manager at Comfort Inn University, responded to this review

Thank you for taking a moment to review your recent stay. I'm sorry to learn that you had a bad experience with the television and shower in your room. We strive to make all of our guests stay an enjoyable experience, so I'm disappointed to learn that this was not the case for you. I do hope that you will... More 

Mississauga, Canada
1 review
4 of 5 stars Reviewed October 14, 2014

This was a spur of the moment trip. All the hotels were sold out in Amherst and surrounding areas. Melissa the woman at the front desk managed to find us a room at the last minute. We arrived quite late to check in and were greeted by Melissa with the warmest and biggest smile. She was very friendly, courteous and... More 

Was this review helpful? Yes
Susan C, General Manager at Comfort Inn University, responded to this review

Thank you for sharing your review on Trip Advisor. I'm so glad to hear that Melissa was so welcoming, friendly and helpful to you upon arriving at the hotel. She is definitely an asset to our team! I'm happy to learn that you were pleased with your accommodations and the hot breakfast buffet that we offer. We look forward to... More 

Lakewood, Ohio
Top Contributor
76 reviews 76 reviews
13 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed October 13, 2014

The room was nice enough with the new furniture but the only chair available was at the desk. Any leisure visiting or television viewing was on the beds. What was MOST inconvenient and impractical was the lack of any towel bars or hooks in the bathroom! The only horizontal space on which to set toiletries and clothing was the top... More 

Was this review helpful? Yes
Susan C, General Manager at Comfort Inn University, responded to this review

Thank you for taking the time to review your stay with us. I am happy to know that you were overall pleased with our recent renovation of our property. The lack of robe/towel hooks was an inconvenience to our guests and we have since added them to all of our rooms. We are always working on improving our guest experience... More 

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Additional Information about Comfort Inn University

Address: One Flint Road, Amherst, NY 14226-1047
Phone Number:
Location: United States > New York > Amherst
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn University 2*
Number of rooms: 102
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Also Known As:
Comfort Inn University Hotel Amherst
Comfort Inn Amherst
Amherst Comfort Inn
Hotel Style:
#1 Romantic Hotel in Amherst
#3 Business Hotel in Amherst
#4 Family Hotel in Amherst

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