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All 17 Amherst hotels

Comfort Inn University

2.0 of 5 Motel   |   One Flint Road, Amherst, NY 14226-1047
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77%
Ranked #3 of 17 hotels in Amherst
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
twinzzz11 Cambridge,ON
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248 people have reviewed this hotel

Traveler rating
    123
    66
    35
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    9
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85
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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English first
Cambridge,ON
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed at this location while in town for my a baseball tournament and was dissappointed. Check in went smoothly and while other families from our team were being told they were staying in a newly remodelled room, we were not and it showed! I cannot comment on the remodelled rooms, but do know some other families had issues with their... More

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Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed yesterday NEW via mobile

Ants in our bed. One bath towel in a room with 2 beds. Read the fine print if traveling with a group. Price charged was different than the price on the contract. Pricing was hidden in past booking emails and charged for an in room safe that wasn't utilized. Notified sales staff that the group would be in the breakfast... More

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Rockville Centre, New York
Top Contributor
59 reviews 59 reviews
50 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel was clean, breakfast and the paper were in the lobby in the morning. Exercise room and pool were small. A lot of baseball teams were staying there (over the summer). Reasonable priced. If I was in buffalo again, I would stay here again. If you read this, please click on the I found this helpful button. Thank you

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Oakland, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I was visiting Buffalo, NY for a couple days. I decided to stay at this hotel, because it's a nice area, cleanliness, and close to many restaurants an shopping mall. The whole staffs from house keeping, floor man, front desk customer services are awesome. They treated their customers like a 5 stars hotel. I would like to say thank you... More

Was this review helpful? Yes
Susan C, General Manager at Comfort Inn University, responded to this review

Wow, thanks for taking the time to write such a great review of your stay! All of the staff really love what they do and take pride in taking care of our guests needs. Noel is my assistant manager and she sets the bar for excellent customer service and I'm happy to hear that you experienced this. I am truly... More

Highland Mills, NY
Top Contributor
99 reviews 99 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Like a lot of others, we were here to move in our son. The place was packed, but, without exception, the employees were pleasant. The room was fine, and when we reported a smoky smell, we were attended to immediately. We'll stay there again.

Was this review helpful? Yes
Susan C, General Manager at Comfort Inn University, responded to this review

Thank you for this 5 star review and also for your loyalty for staying with us again the next time you come up to visit your son at UB. We are a 100% smoke free hotel, however, once in awhile we have a guest that may not adhere to the no smoking rules, for which I apologize. But I'm happy... More

sbbink
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed Fri-Sat as part of a block of rooms for a wedding. Hotel really needs remodeling and updating - from the sleeping rooms to all common areas. "Lounge" / breakfast area, very small, especially for breakfast. Breakfast is a little sub-standard in quality and several stations had long lines, i.e. two toasters but only one worked; one waffle maker (and... More

Was this review helpful? Yes
Susan C, General Manager at Comfort Inn University, responded to this review

Thank you for taking the time to review your stay with us. We recently completed a full renovation of the property, everything from the rooms to the lobby/breakfast are brand new, so I was sorry to hear that you were not happy with your accommodations. Our breakfast area does get very busy especially in high occupancy times so I apologize... More

Helena, Montana
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here only one night, but it was one of the nicest Comfort Inn's we have stayed in. The staff was very busy when we arrived, but we got our room, and slept very well, every thing was clean, crisp and well cared for. We prepared to leave and I left my pillow when we left, a Tempur-Pedic so... More

Was this review helpful? Yes 1
Susan C, General Manager at Comfort Inn University, responded to this review

Thank you very much for giving us 5 stars! I'm happy to know that you found your stay so great and that we rank right up there with all of the best Comfort Inn's you stayed at in the past. We also appreciate your loyalty to Comfort Inn and Choice Hotels. I'm so glad to hear that Melissa was able... More

Fredonia, New York
Top Contributor
100 reviews 100 reviews
13 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room was clean, although the taped used to repair the broken window was interesting. The lounge was tiny and dingy - overall uninviting. The hallway a bit spooky with an outside access door that does not lock even at night. Breakfast was average but in a very small area. Parking was good and access to UB was excellent.

Was this review helpful? Yes
Susan C, General Manager at Comfort Inn University, responded to this review

Thanks for taking the time to review your stay with us. I'm glad to hear that you found our rooms to be clean, however, I apologize that your room was not up to our usual standards with a broken window, which we have since had repaired. We take security at our hotel very seriously and I am sorry that you... More

Peterborough, Canada
Contributor
13 reviews 13 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is very dated. The rooms are very tiny, and if you want to use the so called swimming pool, good luck...I've seen bigger bath tubs. In fairness the staff was very nice and attentive. The breakfast was your typical hot buffet...nothing special. The one outstanding attraction was the picnic area at the back which our team took full... More

Was this review helpful? Yes
Susan C, General Manager at Comfort Inn University, responded to this review

Thanks for your review. I'm sorry to hear that you were not completely happy with your accommodations. We recently completed a major renovation and everything in our rooms is brand new. I do hope that you will come back to see all that we have done. I'm glad that you found our staff nice and attentive, they all work very... More

ElPaso
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The room itself was clean and comfortable. The bathroom fan was deafening but the bathroom was ok. The internet is extremely slow and the man at the front desk was quite cynical and a bit rude. Because of his demeanor my stay started right off putting a bad taste in my mouth. Maybe some training in rapport with customers would... More

Was this review helpful? Yes
Susan C, General Manager at Comfort Inn University, responded to this review

We appreciate your review of your recent stay. I'm glad that you found the hotel clean and comfortable, however, I apologize for any problem you may have had with a team member in regards to the internet. I welcome you to contact me directly so that I can learn more about what transpired so that I am able to address... More

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Additional Information about Comfort Inn University

Address: One Flint Road, Amherst, NY 14226-1047
Phone Number:
Location: United States > New York > Amherst
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn University 2*
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Also Known As:
Comfort Inn University Hotel Amherst
Comfort Inn Amherst
Amherst Comfort Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#1 Romantic Hotel in Amherst #3 Business Hotel in Amherst #4 Family Hotel in Amherst
Hotel Class
Official Description (provided by the hotel)
Conveniently located to both Downtown Buffalo and Niagara Falls and directly adjacent to the University at Buffalo North Campus, the Comfort Inn University is the place to stay when visiting the Amherst/Buffalo, NY area. All of our rooms include flat screen televisions, refrigerators, coffee makers, iron/boards and hairdryers. Our guests enjoy the Comfort Inn signature breakfast "Your Morning Breakfast" that includes...hot eggs, sausage and/or bacon, make your own fresh waffles, yogurts, fruit, breads, bagels, muffins/danish, cereals and more! Take a soak in our indoor heated pool, workout in our fitness room and surf the web with our fast high speed wireless internet. We look forward to your stay with us! ... more   less 
Number of rooms
102

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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