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All 17 Amherst hotels

Comfort Inn University

2.0 of 5 Motel   |   One Flint Road, Amherst, NY 14226-1047
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Ranked #3 of 17 Hotels in Amherst
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
TOMTucson tucson
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257 reviews from our community

Traveler rating
    128
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    9
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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tucson
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The hotel is close to U of Buffalo and has easy access to the airport. The room assigned was comfortable, very clean and well decorated. The bed and shower were excellent. The real praise will go staff. The front desk man in the evening, Tim, was friendly, professional and did not hesitate to answer questions and help me get a... More

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Susan C, General Manager at Comfort Inn University, responded to this review

Thank you for staying at the Comfort Inn and sharing your 5 star review! YES!...Tim and Patty are excellent at what they do and I'm so glad that it shows and that you experienced their 5 star service! All of the staff from breakfast to maintenance, housekeeping and the front desk enjoy taking care of our guests and making them... More

Contributor
18 reviews 18 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Our family stayed here again, this time for the UB Family weekend and everything was great. Room was clean, staff was friendly and attentive to our requests and we found parking out front. We were thrilled that the staff now puts the Asian Bus Tour Guests in their own room for Breakfast. Last time I wrote about how crazy it... More

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Susan C, General Manager at Comfort Inn University, responded to this review

Thank you for taking a moment to review your most recent stay with us. I'm glad that our ideal location just outside of the University at Buffalo Flint Road entrance works out so well for you and your family. I appreciate the fact that you are a loyal, repeat guest and that you plan on staying with us again the... More

Hamilton
Contributor
12 reviews 12 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family and I stayed here after the Wiggles concert. The staff was great. The hotel was nice and clean. the breakfast that is provided was great. Close to shopping and anything you need. We were on the third floor and had a nice quiet peaceful sleep

Was this review helpful? Yes
Susan C, General Manager at Comfort Inn University, responded to this review

So glad to hear that you had a stay great enough for a 5 star review! Thanks for taking the time from your busy day to let all of Trip Advisor know that our staff was friendly, our location is perfect to shopping, the hotel is clean and quiet and the breakfast was the perfect start to your day! We... More

Collingwood, Canada
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 weeks ago

Lobby and exterior of the hotel was clean and the staff friendly, but the room left something to be desired. Although the bed was comfortable, the sheets had black lint and a couple of hairs, which made us wonder if they had even been changed. The tub and shower curtain had several long black hairs on them - I have... More

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Susan C, General Manager at Comfort Inn University, responded to this review

Thank you for choosing to stay with us recently and taking the time to review your experience. I'm glad to hear that you were happy with our location of the hotel and our friendly staff. I am disappointed to hear that the level of cleanliness in your room was not up to our usual standards and that your stay was... More

Toronto
Contributor
16 reviews 16 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here 1 night over the Labour Day weekend. The hotel was very clean and comfortable. Room was quiet and the bed was great. Good location to Boulevard Mall and other shopping in Amherst. We did not check out the pool but heard it was very nice. Loved the free wifi. Staff was nice enough and accommodating. I enjoyed my... More

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Susan C, General Manager at Comfort Inn University, responded to this review

Thank you for giving us a 5 star review! I'm glad to know that you were happy with our clean, comfortable, newly renovated guest room and that the location to all the great shopping that we have in our area. I'm sorry to hear that the breakfast that morning was not stocked as promptly as it should have been and... More

ontario
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

My husband and I have stayed at this hotel many times. It is a great location near restaurants and malls. The staff are the nicest and most polite I have come across in years. We now feel like family. You will not be disappointed.

Was this review helpful? Yes
Susan C, General Manager at Comfort Inn University, responded to this review

Thank you for your glowing 5 star review and especially for being a loyal Comfort Inn University guest! We are all like family here and we treat our guests like family, as well. I'm glad that this is how we make you feel and that we are your "home away from home"! We hope to see you again very soon! More

Coram, New York
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

Good breakfast. Served 6 to 10. Bagels muffins yogurt even eggs waffles too Coffee all night in the lobby plus in your room Clean room pleasant stay near restaurants and stores Pool available Pleasant staff

Was this review helpful? Yes
Susan C, General Manager at Comfort Inn University, responded to this review

Thank you for taking the time to share your five star review! You really summed up exactly what the Comfort Inn University is all about and we are thrilled that you were so satisfied with all of our amenities, location and hard working staff! We look forward to having you as a guest again in the future! More

Toronto
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We decided to do some shopping and stay only one night-Friday evening- As usual the staff was friendly and helpful and the buffet breakfast never disappoints However Friday evening when we got back late in the evening we wanted to put some ice packs in the freezer part of the refrigerator that was in the room To our surprise it... More

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Susan C, General Manager at Comfort Inn University, responded to this review

Thanks so much for taking the time to review your most recent stay with us. I apologize that we "dropped the ball" on this particular stay and I will be addressing the issues that you had with the refrigerator and previous guests belongings with my Housekeeping Manager. I'm glad to know that you are a repeat guest and will continue... More

brooklyn
Contributor
13 reviews 13 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The Hotel was clean, beds comfortable and clean , room nicely designed, breakfast was good with all helpful utensils , microwave, waffle machines etc.. and tea coffee all day. price was very good. The downside was, the hallways low ceiling not well lit, the room was a bit small in size, the bathroom not well lit, the toilet was shaking... More

Was this review helpful? Yes 1
Susan C, General Manager at Comfort Inn University, responded to this review

Thank you for your review of your recent stay with us. I'm happy to hear that you were overall satisfied with our fresh, clean and newly renovated rooms and the hot breakfast in the morning. I will definitely take into consideration your comments in regards to the lighting in the bathrooms and I would like you to know that we... More

Cambridge,ON
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed at this location while in town for my a baseball tournament and was dissappointed. Check in went smoothly and while other families from our team were being told they were staying in a newly remodelled room, we were not and it showed! I cannot comment on the remodelled rooms, but do know some other families had issues with their... More

Was this review helpful? Yes
Susan C, General Manager at Comfort Inn University, responded to this review

Thank you for sharing your opinion with us regarding your recent stay at our hotel. We deeply regret that we did not meet your expectations during your last stay. I encourage you to contact me directly at the hotel so that we could discuss the issues that you had during your stay. We take all feedback very seriously, as it... More

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Additional Information about Comfort Inn University

Address: One Flint Road, Amherst, NY 14226-1047
Phone Number:
Location: United States > New York > Amherst
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn University 2*
Number of rooms: 102
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Also Known As:
Comfort Inn University Hotel Amherst
Comfort Inn Amherst
Amherst Comfort Inn

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