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Courtyard Buffalo Amherst

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4100 Sheridan Drive, Amherst, NY 14221
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Courtyard Buffalo Amherst
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Courtyard Buffalo Amherst
Courtyard Buffalo Amherst
Courtyard Buffalo Amherst
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111 reviews from our community

Traveler rating
    41
    49
    15
    0
    6
See reviews for
44
20
5
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sao Lourenco, MG
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Hotel is very good. Really helpful employees. Excellent location and easy access to all points of the city. Positive points to bed and the shower that provide excellent moments of rest. I recommend!

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Waterloo, Canada
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We found this hotel to be very comfortable. The hotel seemed to be either quite new or recently renovated with the furnishings and finishes all in excellent condition. We were making a number of stops throughout the Buffalo / Niagara area and we found this location to be a handy central base. Note that there is not much of interest... More 

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Senior Contributor
24 reviews 24 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 20, 2015

Super service and nice rooms. I am a bed snob - like them supportive but not rock hard. The mattress in this hotel was absolutely amazing. Beauty Rest will get my business next time. I normally stay at Marriott's, but will definitely revisit this hotel. The parking lot had been plowed but still has snow, but then again, in Buffalo,... More 

Was this review helpful? Yes 1
Oshawa, Canada
Top Contributor
122 reviews 122 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed February 18, 2015

We have stayed here several times and keep coming back. It is far enough away from the busy touristy areas but close enough to shopping and restaurants. It is right across the street from the Buffalo Airport. They also provide shuttle and will keep your vehicle for the duration of your trip. The hotel is clean, staff are very friendly,... More 

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Wilmington, De
Contributor
17 reviews 17 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 3, 2015

Returning from Canada to Buffalo we decided we wanted to be near Duffs for the wings. Being a Marriott guy this was the best choice for us. It had the same amenities and setup as other Courtyards, however I have to say that their bed was one of the most comfortable of any courtyard and ranked up their with many... More 

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Dave G, General Manager at Courtyard Buffalo Amherst, responded to this review

Thank you for taking the time to write a review for your stay in Buffalo. Duffs wings certainly very good. Come back soon for another enjoyable stay! More 

2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 1, 2015

The service of this hotel was completely unprofessional and unacceptable. Front desk lady was the only nice person I talked to. At breakfast I overheard the blonde jennifer or jessca was her name, swearing and complaining about something, she was snotty and rude to me like she had an attitude. The cook was a young guy he served me uncooked... More 

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Dave G, General Manager at Courtyard Buffalo Amherst, responded to this review

I have been trying to research your comments regarding your stay. I believe you may have the wrong hotel as I do not have any associates that fit the description or name you provided. If you would like to contact me at the hotel I would be happy to discuss this with you. More 

New York, NY
Contributor
15 reviews 15 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 25, 2014

The lobby and staff are very nice. The room was comfortable and updated and clean. I was there with my husband and toddler daughter - only issue was the small bathroom. The door swings open to practically touch the toilet so it's very difficult to share with anyone. There was a minifridge which was a nice convenience and the breakfast... More 

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Dave G, General Manager at Courtyard Buffalo Amherst, responded to this review

I am pleased you enjoyed your stay. Should your travels bring you to the Buffalo area again we would love to have you as a guest again. More 

Annapolis, Maryland
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 12, 2014

The room was nice but the heat in the room would not turn up. The toilet kept clogging up it wasn't my usual Marriott stay. The lobby was beautiful, the cafe really nice. Front desk staff was amazing especially the young lady at the front desk on December 11,2014 she was amazingly helpful. The best Mariott staff to date.

Was this review helpful? Yes 1
Dave G, General Manager at Courtyard Buffalo Amherst, responded to this review

Thank you for taking the time to write a review on your recent stay at the Hotel. I apologize for the maintenance issues you encountered while you were here. We strive to provide the highest level of service and comfort to all our guests. Thank you for the kind comments regarding the staff and amenities of the Hotel. More 

Top Contributor
60 reviews 60 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 30, 2014

I will have to say that this hotel was fairly nice and my room was clean. I can't rate this hotel excellent because it lacked two things. The first thing it lacked was a complementary breakfast. If I'm going to pay $125 a night including taxes then I believe a hotel should offer a complementary breakfast. My other complaint was... More 

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Dave G, General Manager at Courtyard Buffalo Amherst, responded to this review

Thank you for taking the time to write a review regarding your recent stay. I apologize we did not meet your expectations regarding complimentary breakfast and having a microwave in the room. We do offer packages that include breakfast in the rate, that may be an option for you in the future. We do also have a microwave available in... More 

Presque Isle, Maine
Contributor
11 reviews 11 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 14, 2014 via mobile

Throughout the course of our various road trips throughout this country, my husband and I have determined what brand hotels usually work best for us. Unless we find an incredible rate elsewhere online, we stick to these hotel brands. One of these is Courtyard as we find them clean, modern and well staffed. This Courtyard is no exception. Upon our... More 

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Dave G, General Manager at Courtyard Buffalo Amherst, responded to this review

I am very pleased you enjoyed your stay in Buffalo. The Hotel is centrally located to all shopping and attractions in the area. Please come back and visit us again. More 

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