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Courtyard Buffalo Amherst

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4100 Sheridan Drive, Amherst, NY 14221
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Courtyard Buffalo Amherst
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Courtyard Buffalo Amherst
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120 Reviews from our TripAdvisor Community

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Traveler rating
    42
    55
    17
    0
    6
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49
21
5
27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Buffalo, Wyoming
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Simple fast check-in. Rooms average size, very clean and comfortable beds. The indoor pool is extremely small, but the hot tub was normal sized and very hot and relaxing. The hotel has a nice outdoor area adjacent to the pool and has chairs surrounding a gas fireplace it was so nice relaxing in that area after a swim. The hotel... More 

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Dave G, General Manager at Courtyard Buffalo Amherst, responded to this review

I am pleased you were comfortable during your stay and were able to enjoy all the amenities. Our Bistro is a wonderful spot to enjoy a nice meal either in the morning or evening, you should have given it a try. Prices are comparable with any other restaurant pricing. Please come stay with us again. More 

Mississauga, Ontario
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have stayed here before and other Hotels around the area with my family, Checked in may/15 and asked for additional pillows which i was given the run around then at the end of the night, was told they had no more. Found the bed to be very uncomfortable , was not worth the extra money paid for my stay,... More 

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Dave G, General Manager at Courtyard Buffalo Amherst, responded to this review

I apologize for our inability to provide you with the extra pillows you had requested. I will share your comments with the staff so we can make improvements in our service levels. If you could contact me directly I will be happy to rectify this situation. More 

Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 13, 2015

We had a very nice stay at this hotel. Rooms were clean, had a different smell (not bad). The pool was a little cool for our younger kids, but they had a good time. Staff was friendly. We would stay here again if we were in the area.

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Dave G, General Manager at Courtyard Buffalo Amherst, responded to this review

I apologize the pool was a bit cool, we do keep the temperature at 84 degrees for optimal chemical usage. We look forward to your return in the future. More 

Bradford, PA, USA
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed June 12, 2015

This hotel is commensurate with expectations for a Marriott Courtyard. Location offers easy access to a major Buffalo highway and shopping. Numerous restaurants nearby. Room is spacious and comfortable. Free parking. Negative aspects - breakfast not included with room, breakfast items are on the expensive side, no water provided at check-in. We are not loyal to Courtyard so will probably... More 

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Dave G, General Manager at Courtyard Buffalo Amherst, responded to this review

Thank you for choosing Marriott for your travel needs. I am pleased you enjoyed your stay in Buffalo. More 

Rhode Island
Level Contributor
54 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 3, 2015

We stopped here while passing through Buffalo. The area is quiet and hotel is well kept. All interactions with staff were great they all made a point to interact which is not always the case. When we checked in Mark was in the lobby and is a great asset to the property. He gave us a demonstration of the fireplace... More 

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Dave G, General Manager at Courtyard Buffalo Amherst, responded to this review

Thank you for stopping on your trip through Buffalo. Mark has been a valuable associate for over 10 years and does a terrific job. I will pass along your comments to him. We hope to see you again soon. More 

Cleveland, Ohio
Level Contributor
40 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed May 20, 2015

Typical Courtyard hotel. Very clean and quiet. Friendly staff. We went for a basketball tournament and they were very good about arranging our stay for multiple families and allowing us to be able to check in a lot earlier than normal. I enjoyed the Starbucks coffee.

Was this review helpful? Yes
Dave G, General Manager at Courtyard Buffalo Amherst, responded to this review

I am happy you enjoyed your stay. We make every effort to make each guest's stay a memorable one. Hope to see you next year! More 

Level Contributor
169 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed May 19, 2015

As always Courtyard Marriot's are standard hotels across all the states. The thing I like about them is they are modern and clean with affordable room rates for business travels as well leisure. Don't consider them if you are looking for bar or a nice resturant on the property. Overall I am happy with this hotel and location. Only thing... More 

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Dave G, General Manager at Courtyard Buffalo Amherst, responded to this review

The Courtyard brand is indeed a consistent lodging company worldwide. Thank you for being a loyal traveler to the brand. I am sorry to hear you did not enjoy the food in the Bistro. We will look at all our processes to ensure the highest quality is being served to all our guests. More 

Montgomery, New York
Level Contributor
112 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed May 19, 2015

Came up for Buffalo graduation and I booked this place by accident. I thought it was the full service Marriott which we have stayed at before but this Courtyard is only 2 miles away from the full service, no big deal.. Right off the exit and easy to get right back on. Very convenient. The place looks like it was... More 

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Dave G, General Manager at Courtyard Buffalo Amherst, responded to this review

Thank you for staying with us for such a wonderful event. The staff prides themselves in maintaining high standards of quality and comfort. We are happy you enjoyed your stay. Please come back again if your travels bring you to the Buffalo area. More 

Rochester, New York
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 23, 2015

Was visiting family out in the area and my brother and I stopped off at this hotel. Very nice lobby and friendly staff. Convenient to I-90 as well. Rooms are very spacious which is nice. Clean, you can tell the housekeeping staff pays attention to detail.

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Dave G, General Manager at Courtyard Buffalo Amherst, responded to this review

Thank you for the review on your recent stay in Buffalo. I will share your comments with the staff as they will be thrilled to hear that there work is noticed. Should your travels bring you to the Buffalo area again we would love to have you as a guest again. More 

Sao Lourenco, MG
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed March 26, 2015

The Hotel is very good. Really helpful employees. Excellent location and easy access to all points of the city. Positive points to bed and the shower that provide excellent moments of rest. I recommend!

Was this review helpful? Yes 1
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