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All 17 Amherst hotels

Extended Stay America - Buffalo - Amherst

2.5 of 5 Hotel   |   125 Inn Keepers Lane, Amherst, NY 14228
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75%
Ranked #11 of 17 hotels in Amherst
A recent review
3 of 5 stars reviewed 2 days ago
lamaroon Wolfeboro, New Hampshire
  • Reviews (39)
  • Photos (11)
  • Amenities
  • Q&A
  • Room tips (7)
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39 people have reviewed this hotel

Traveler rating
    12
    15
    9
    1
    2
See reviews for
14
10
3
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Wolfeboro, New Hampshire
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

For the price, the motel was fine. There was a very nice kitchenette with full fridge, toaster but the room itself was basically just room enough for two beds. no sitting chair etc. There are no amenities like shampoo and the towels were a bit dull. It did seem like there were lots of families staying here and possibly people... More

Was this review helpful? Yes
London, United Kingdom
2 reviews
3 of 5 stars Reviewed 1 week ago

I stayed along with my family and another friends family in two seperate rooms. overall the stay was OK, for that cost we had invested. Rooms were good and well maintained. The receptionist was not very helpful. we had toilet overflow problem, for which the receptionist said, they dont have a maintenance person available immediately, we had to wait for... More

Was this review helpful? Yes
Saddle Brook, New Jersey
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 4, 2014

I stayed here on memorial day weekend for my Niagara trip. The hotel is at convenient location. It has plenty of parking. The room comes with kitchen and complementary wifi. Rooms were clean and staffs were friendly. However, complementary breakfast served in the hotel is very minimal. Few oranges and apples along with coffee, tea and oats. If you aren't... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Buffalo - Amherst, responded to this review

I appreciate you taking the time to write a review of our hotel. I am glad that you enjoyed our location, your clean room and our friendly staff during your visit with us. As well, it's great to hear that you were pleased with your fully equipped kitchen. Still, I apologize that our grab-and-go breakfast did not meet your expectations.... More

Toronto, Canada
Top Contributor
101 reviews 101 reviews
26 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed May 28, 2014

We stayed here because all our regular hotels were booked solid. The staff was great but the hotel itself seemed quite cheap. First there was no shampoo in the bathroom. I asked the front desk who told me that they don't supply it but reached under the desk and gave me two little bottles. What hotel doesn't supply shampoo? The... More

Was this review helpful? Yes 1
Mississauga, Canada
2 reviews
4 of 5 stars Reviewed May 25, 2014

The front desk staff are great. I was given a room that had not had pets as requested and near the lobby. Good value. Microwave was not clean but fridge full size. Bob Evans at exit is handy although too far to walk for some and the sidewalk does not extend to the hotel.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Buffalo - Amherst, responded to this review

Thank you for taking the time to write a review of our hotel. I'm glad that you enjoyed your fully equipped kitchen during your stay with us. As well, it's great to hear that you were pleased with the service provided by our great staff. We hope to see you again, should your travels bring you back to our area. More

Mirabel, Qc
Top Contributor
293 reviews 293 reviews
70 hotel reviews
290 helpful votes 290 helpful votes
5 of 5 stars Reviewed May 25, 2014

This Extended Stay America is a very nice hotel. The room, the lobby and the hotel in general was clean and quiet. The beds and pillows were comfortable. We had a very nice, helpful and friendly check-in... thanks to Nicole :) Check-out was also fast, simple and friendly. The room had a full kitchen, the equipment was limited but similar... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Buffalo - Amherst, responded to this review

Thank you for taking the time to write a review of our hotel. I'm glad that we were able to provide you with a clean, quiet and comfortable room at an affordable rate. As well, it's great to hear that you were pleased with our helpful, friendly staff, your fully equipped kitchen and our location. I will be sure to... More

Plattsburgh, New York
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 6, 2014

Nice place! Very convenient; stone's throw away from highway, restaurants, stores! Easy to get to UB! Quick drive to Niagra Falls (make sure you have your passport so that you can explore both sides) ! Excellent customer service!! Overall, we had a very good - excellent experience!

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Buffalo - Amherst, responded to this review

The staff and I appreciate your kind remarks. I’m happy to hear that you enjoyed your time at our hotel and the service our staff provided. Thank you for choosing Extended Stay Hotels. We look forward to hosting you again in the future! More

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 14, 2014

I have stayed at this hotel many times and am always 100% satisfied. It is clean, safe, comfortable, and the staff is professional and courteous. A great value and always an excellent experience. An A+!

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Buffalo - Amherst, responded to this review

The staff and I appreciate your kind remarks. We’re thrilled to hear that you enjoyed your time at our hotel and the service our staff provided. Thank you for choosing Extended Stay Hotels. We look forward to hosting you again in the future! More

Waterdown, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed March 24, 2014

I stayed here in October 2013. When I got to my room I found hair in the bathroom (not going to mention what type of hair.) The room was filthy, I took a shower and walked across the carpet floor in the room and the bottoms of my feet were completely black! After my stay the hotel sent me a... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Buffalo - Amherst, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding your room’s condition is truly regrettable, and I apologize for your experience. I will be meeting with our housekeeping staff to review our cleaning standards and procedures to ensure your experience is not repeated. I really appreciate you bringing... More

Fort Gordon, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 14, 2014

Ms Shannon, Mr Louis, and Mr Karl - all three of these personnel are ACES. I am appreciative and grateful to each of them for providing me the "yes we can" attitudes with regards to each of my requests. They are great customer service personnel. Please promote them today. Thank you much.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Buffalo - Amherst, responded to this review

Dear Carl P, Thank you so much for posting a review of our property. I am proud of our team and their exceptional customer service. Thank you for choosing our hotel. We hope to see you again soon. Brian Doherty General Manager Extended Stay America Tel: 716.564.0620 Fax: 716.564.0630 ahm@extendedstay.com More

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Additional Information about Extended Stay America - Buffalo - Amherst

Address: 125 Inn Keepers Lane, Amherst, NY 14228
Phone Number:
Location: United States > New York > Amherst
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Buffalo - Amherst 2.5*
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Also Known As:
Extended Stay America Buffalo Amherst Hotel Amherst
Extended Stay America Amherst
Extended Stay Amherst
Amherst Extended Stay

11 photos of this hotel

Management photos: Courtesy of the property manager

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Other (2)

Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
119

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