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All 17 Amherst hotels

Extended Stay America - Buffalo - Amherst

2.5 of 5 Hotel   |   125 Inn Keepers Lane, Amherst, NY 14228
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Extended Stay America - Buffalo - Amherst
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Ranked #11 of 17 Hotels in Amherst
A recent review
4 of 5 stars Reviewed August 8, 2014
TamilPayani New York City, New York
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44 reviews from our community

Traveler rating
    12
    16
    10
    3
    3
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16
13
3
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Contributor
13 reviews 13 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

After checking in we left for other activities without really doing a good room inspection. Upon return we found hair all over the blanket on the bed. Front desk provided "clean" linens if we changed them. These seemed like they were not really clean either, but thought we'd give it a try. After stripping the bed, found more hair and... More

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New York City, New York
Contributor
13 reviews 13 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 8, 2014

I booked this hotel through priceline express deals and got it for around 70 bucks during peak summer season. So we didn't have much expectations to begin with and actually was surprised it came with a Kitchen. Location wise, not bad, the hotel is just off the highway and is 30 mins from the falls. Internet was free and pretty... More

Was this review helpful? Yes 1
Rexford, New York
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 24, 2014

First time staying in this hotel chain. We had a queen room - bed seemed smaller than a queen. We liked the kitchen and there was room enough. The price was right - we usually stay at a Days Inn - this was less expensive by $100 for this trip. We would try this again another time. Access is a... More

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Manager_11525, General Manager at Extended Stay America - Buffalo - Amherst, responded to this review

I want to thank you for taking the time to post a review of your stay. It's great to hear that you liked appreciated your kitchen. I'm also glad to hear that you were able to save money on your trip by staying with us. Your feedback is very important to us, so thank you for sharing. We would love... More

West Bloomfield, Michigan
Contributor
19 reviews 19 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed July 15, 2014

First let me start out by saying that the staff here is very good, nice and friendly overall, I just think there needs to be a review of the cleaning policies, both of the towels and linens themselves as well as the bathroom and other areas of the actual room. Upon checking in we always inspect the room first for... More

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Manager_11525, General Manager at Extended Stay America - Buffalo - Amherst, responded to this review

Thank you for taking the time to write a review of your stay. We appreciate the kind comments about the friendliness of our staff; however, we would like to apologize for the cleanliness issues you have brought to our attention. Your comments were reviewed by our staff, and we will refocus our efforts on these key areas to ensure that... More

Mississauga, Canada
Top Contributor
224 reviews 224 reviews
17 hotel reviews
111 helpful votes 111 helpful votes
2 of 5 stars Reviewed July 13, 2014

Not worth the full price they charge. I booked this hotel through priceline Express Deals so didn't know which hotel will I be getting. Overall hotel was Ok some pros and some cons but not worth the $100 a night rate. Location: The hotel is located in a nice area having restaurants, Walmart and Boulevard Mall close by. Room: The... More

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Manager_11525, General Manager at Extended Stay America - Buffalo - Amherst, responded to this review

Thank you for taking the time to write a review of your stay. We appreciate the kind comments about our friendly staff and our free Wi-Fi; however, we apologize that you were not completely satisfied with your stay. We will be working to improve our hotel to ensure we are always meeting our guests' expectations. We really appreciate you providing... More

Wolfeboro, New Hampshire
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed July 11, 2014

For the price, the motel was fine. There was a very nice kitchenette with full fridge, toaster but the room itself was basically just room enough for two beds. no sitting chair etc. There are no amenities like shampoo and the towels were a bit dull. It did seem like there were lots of families staying here and possibly people... More

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Manager_11525, General Manager at Extended Stay America - Buffalo - Amherst, responded to this review

I want to thank you for taking the time to post a review of your stay. It's great to hear that you enjoyed your fully equipped kitchen; however, I do apologize that the room did not fully meet your expectations. Your feedback will be helpful to us as we continually work to improve our hotel. The staff and I would... More

London, United Kingdom
2 reviews
3 of 5 stars Reviewed July 3, 2014

I stayed along with my family and another friends family in two seperate rooms. overall the stay was OK, for that cost we had invested. Rooms were good and well maintained. The receptionist was not very helpful. we had toilet overflow problem, for which the receptionist said, they dont have a maintenance person available immediately, we had to wait for... More

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Manager_11525, General Manager at Extended Stay America - Buffalo - Amherst, responded to this review

Thank you for taking the time to write a review of your stay. Your comments in regards to the value of your guestroom are much appreciated; however, we were disheartened to read that our staff did not provide you with the quality service that you deserve. We discussed your comments with our staff to ensure that we are always providing... More

Saddle Brook, New Jersey
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 4, 2014

I stayed here on memorial day weekend for my Niagara trip. The hotel is at convenient location. It has plenty of parking. The room comes with kitchen and complementary wifi. Rooms were clean and staffs were friendly. However, complementary breakfast served in the hotel is very minimal. Few oranges and apples along with coffee, tea and oats. If you aren't... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Buffalo - Amherst, responded to this review

I appreciate you taking the time to write a review of our hotel. I am glad that you enjoyed our location, your clean room and our friendly staff during your visit with us. As well, it's great to hear that you were pleased with your fully equipped kitchen. Still, I apologize that our grab-and-go breakfast did not meet your expectations.... More

Toronto, Canada
Top Contributor
112 reviews 112 reviews
27 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed May 28, 2014

We stayed here because all our regular hotels were booked solid. The staff was great but the hotel itself seemed quite cheap. First there was no shampoo in the bathroom. I asked the front desk who told me that they don't supply it but reached under the desk and gave me two little bottles. What hotel doesn't supply shampoo? The... More

Was this review helpful? Yes 1
Mississauga, Canada
2 reviews
4 of 5 stars Reviewed May 25, 2014

The front desk staff are great. I was given a room that had not had pets as requested and near the lobby. Good value. Microwave was not clean but fridge full size. Bob Evans at exit is handy although too far to walk for some and the sidewalk does not extend to the hotel.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Buffalo - Amherst, responded to this review

Thank you for taking the time to write a review of our hotel. I'm glad that you enjoyed your fully equipped kitchen during your stay with us. As well, it's great to hear that you were pleased with the service provided by our great staff. We hope to see you again, should your travels bring you back to our area. More

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Additional Information about Extended Stay America - Buffalo - Amherst

Address: 125 Inn Keepers Lane, Amherst, NY 14228
Phone Number:
Location: United States > New York > Amherst
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Buffalo - Amherst 2.5*
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Also Known As:
Extended Stay America Buffalo Amherst Hotel Amherst
Extended Stay America Amherst
Extended Stay Amherst
Amherst Extended Stay

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