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All 17 Amherst hotels

Extended Stay America - Buffalo - Amherst

2.5 of 5 Hotel   |   125 Inn Keepers Lane, Amherst, NY 14228
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Extended Stay America - Buffalo - Amherst
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65%
Ranked #11 of 17 hotels in Amherst
A recent review
3 of 5 stars reviewed 6 days ago
Susan S Rexford, New York
  • Overview
  • Reviews (42)
  • Photos (20)
  • Amenities
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  • Room tips (7)
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42 people have reviewed this hotel

Traveler rating
    12
    15
    10
    3
    2
See reviews for
16
11
3
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Rexford, New York
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

First time staying in this hotel chain. We had a queen room - bed seemed smaller than a queen. We liked the kitchen and there was room enough. The price was right - we usually stay at a Days Inn - this was less expensive by $100 for this trip. We would try this again another time. Access is a... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Buffalo - Amherst, responded to this review

I want to thank you for taking the time to post a review of your stay. It's great to hear that you liked appreciated your kitchen. I'm also glad to hear that you were able to save money on your trip by staying with us. Your feedback is very important to us, so thank you for sharing. We would love... More

West Bloomfield, Michigan
Contributor
19 reviews 19 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

First let me start out by saying that the staff here is very good, nice and friendly overall, I just think there needs to be a review of the cleaning policies, both of the towels and linens themselves as well as the bathroom and other areas of the actual room. Upon checking in we always inspect the room first for... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Buffalo - Amherst, responded to this review

Thank you for taking the time to write a review of your stay. We appreciate the kind comments about the friendliness of our staff; however, we would like to apologize for the cleanliness issues you have brought to our attention. Your comments were reviewed by our staff, and we will refocus our efforts on these key areas to ensure that... More

Mississauga, Canada
Top Contributor
206 reviews 206 reviews
16 hotel reviews
104 helpful votes 104 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Not worth the full price they charge. I booked this hotel through priceline Express Deals so didn't know which hotel will I be getting. Overall hotel was Ok some pros and some cons but not worth the $100 a night rate. Location: The hotel is located in a nice area having restaurants, Walmart and Boulevard Mall close by. Room: The... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Buffalo - Amherst, responded to this review

Thank you for taking the time to write a review of your stay. We appreciate the kind comments about our friendly staff and our free Wi-Fi; however, we apologize that you were not completely satisfied with your stay. We will be working to improve our hotel to ensure we are always meeting our guests' expectations. We really appreciate you providing... More

Wolfeboro, New Hampshire
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

For the price, the motel was fine. There was a very nice kitchenette with full fridge, toaster but the room itself was basically just room enough for two beds. no sitting chair etc. There are no amenities like shampoo and the towels were a bit dull. It did seem like there were lots of families staying here and possibly people... More

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Manager_11525, General Manager at Extended Stay America - Buffalo - Amherst, responded to this review

I want to thank you for taking the time to post a review of your stay. It's great to hear that you enjoyed your fully equipped kitchen; however, I do apologize that the room did not fully meet your expectations. Your feedback will be helpful to us as we continually work to improve our hotel. The staff and I would... More

London, United Kingdom
2 reviews
3 of 5 stars Reviewed 3 weeks ago

I stayed along with my family and another friends family in two seperate rooms. overall the stay was OK, for that cost we had invested. Rooms were good and well maintained. The receptionist was not very helpful. we had toilet overflow problem, for which the receptionist said, they dont have a maintenance person available immediately, we had to wait for... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Buffalo - Amherst, responded to this review

Thank you for taking the time to write a review of your stay. Your comments in regards to the value of your guestroom are much appreciated; however, we were disheartened to read that our staff did not provide you with the quality service that you deserve. We discussed your comments with our staff to ensure that we are always providing... More

Saddle Brook, New Jersey
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 4, 2014

I stayed here on memorial day weekend for my Niagara trip. The hotel is at convenient location. It has plenty of parking. The room comes with kitchen and complementary wifi. Rooms were clean and staffs were friendly. However, complementary breakfast served in the hotel is very minimal. Few oranges and apples along with coffee, tea and oats. If you aren't... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Buffalo - Amherst, responded to this review

I appreciate you taking the time to write a review of our hotel. I am glad that you enjoyed our location, your clean room and our friendly staff during your visit with us. As well, it's great to hear that you were pleased with your fully equipped kitchen. Still, I apologize that our grab-and-go breakfast did not meet your expectations.... More

Toronto, Canada
Top Contributor
111 reviews 111 reviews
27 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed May 28, 2014

We stayed here because all our regular hotels were booked solid. The staff was great but the hotel itself seemed quite cheap. First there was no shampoo in the bathroom. I asked the front desk who told me that they don't supply it but reached under the desk and gave me two little bottles. What hotel doesn't supply shampoo? The... More

Was this review helpful? Yes 1
Mississauga, Canada
2 reviews
4 of 5 stars Reviewed May 25, 2014

The front desk staff are great. I was given a room that had not had pets as requested and near the lobby. Good value. Microwave was not clean but fridge full size. Bob Evans at exit is handy although too far to walk for some and the sidewalk does not extend to the hotel.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Buffalo - Amherst, responded to this review

Thank you for taking the time to write a review of our hotel. I'm glad that you enjoyed your fully equipped kitchen during your stay with us. As well, it's great to hear that you were pleased with the service provided by our great staff. We hope to see you again, should your travels bring you back to our area. More

Mirabel, Qc
Top Contributor
297 reviews 297 reviews
71 hotel reviews
294 helpful votes 294 helpful votes
5 of 5 stars Reviewed May 25, 2014

This Extended Stay America is a very nice hotel. The room, the lobby and the hotel in general was clean and quiet. The beds and pillows were comfortable. We had a very nice, helpful and friendly check-in... thanks to Nicole :) Check-out was also fast, simple and friendly. The room had a full kitchen, the equipment was limited but similar... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Buffalo - Amherst, responded to this review

Thank you for taking the time to write a review of our hotel. I'm glad that we were able to provide you with a clean, quiet and comfortable room at an affordable rate. As well, it's great to hear that you were pleased with our helpful, friendly staff, your fully equipped kitchen and our location. I will be sure to... More

Plattsburgh, New York
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 6, 2014

Nice place! Very convenient; stone's throw away from highway, restaurants, stores! Easy to get to UB! Quick drive to Niagra Falls (make sure you have your passport so that you can explore both sides) ! Excellent customer service!! Overall, we had a very good - excellent experience!

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Buffalo - Amherst, responded to this review

The staff and I appreciate your kind remarks. I’m happy to hear that you enjoyed your time at our hotel and the service our staff provided. Thank you for choosing Extended Stay Hotels. We look forward to hosting you again in the future! More

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Additional Information about Extended Stay America - Buffalo - Amherst

Address: 125 Inn Keepers Lane, Amherst, NY 14228
Phone Number:
Location: United States > New York > Amherst
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Buffalo - Amherst 2.5*
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Also Known As:
Extended Stay America Buffalo Amherst Hotel Amherst
Extended Stay America Amherst
Extended Stay Amherst
Amherst Extended Stay

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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
119

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