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Buffalo Marriott Niagara

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1340 Millersport Highway, Amherst, NY 14221
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Buffalo Marriott Niagara
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688 Reviews from our TripAdvisor Community

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Macomb, Michigan
1 review
1 of 5 stars Reviewed 5 days ago NEW via mobile

Arrived Thursday night after 10 pm and while trying to put luggage in room was getting scolded that we (7th floor) was to loud with many complaints. 3-4 families were trying to get settled. At one point the security guard told a parent well some teams take this seriously and want it quiet. Again checking in and putting young hockey... More 

Helpful?
Thank 1puckmom
Marriott-Mgt, General Manager at Buffalo Marriott Niagara, responded to this review

Thank you for providing feedback regarding your stay. The hotels goal is to make a safe and secure environment for all of its guests and there are many things to take part in around the hotel such as Niagara Falls, movie theaters, malls and museums. The desk has all of the information available to help give the parents options for... More 

Huntington, New York
Level Contributor
3 reviews
2 of 5 stars Reviewed 3 weeks ago

Just this past weekend we stayed here for a hockey tournament with 10-12 year old boys. The Hotel was not accommodating to this type of group at all! They do not offer anything for children other than the pool. They should know after "doing hockey tournaments for 20 years" as they stated... that the boys mostly are not allowed to... More 

Helpful?
Thank A7415GWdebbiew
Marriott-Mgt, General Manager at Buffalo Marriott Niagara, responded to this review

Thank you for providing feedback regarding your stay. The hotels goal is to make a safe and secure environment for all of its guests and there are many things to take part in around the hotel such as Niagara Falls, movie theaters, malls and museums. The desk has all of the information available to help give the parents options for... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

This hotel booked 100s of rooms for a recent hockey tournament, and then treated us like garbage. Our organization alone had approximately 40 rooms. The hotel security's behavior is APPALLING, and management allows it. If you want to be treated like a criminal by hotel guards on power trips, this is the place for you. If I could give this... More 

Helpful?
3 Thank Cljoss
Marriott-Mgt, General Manager at Buffalo Marriott Niagara, responded to this review

Thank you for taking the time to provide feedback regarding your stay. The hotels goal is to try and balance any group that is staying with us along with all the other guests trying to enjoy the facility as well. That is the reason why we send a note in advance discussing things like no mini sticks in the building... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed January 3, 2016 via mobile

At our evening check-in, the unflattering blonde front desk girl with a really low, unprofessional v-neck top told us breakfast was included and even went on to tell us the times it would be served. In the Morning, my husband and I went down and the breakfast manager on duty today January 3rd, 2016, (Asian with black glasses and great... More 

Helpful?
2 Thank Monica B
Marriott-Mgt, General Manager at Buffalo Marriott Niagara, responded to this review

Thanks or taking the time to provide feedback regarding your stay and we apologize for any confusion over what was and wasn't included in your rate. All two for breakfast rates include the rate plus breakfast for two. Unfortunately it does not include breakfast for all patrons which is why there was some confusion and the person in the restaurant... More 

East Northport, New York
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 1, 2016

I've been staying here with my family for most of my life (my dad's side of the family is up here), and we've never been disappointed. Check-in is always prompt and courteous, and I don't recall encountering any employees that were anything less than pleasant. We've actually had several employees recognize us as regulars over the years, even though we... More 

Helpful?
1 Thank SchindlerHaughton
Marriott-Mgt, General Manager at Buffalo Marriott Niagara, responded to this review

Thank you for the detailed response and all of the positive feedback which we will be sharing with the team. As a full service Marriott we offer amenities like a bar and restaurant unlike limited service hotels which may provide the complimentary breakfast. It all depends on what the needs of the customer and we appreciate your business and the... More 

Schoharie
Level Contributor
76 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed December 29, 2015

I travelled to the Buffalo Marriott Niagara in Amherst back in September for a large business meeting (about 100 attendees). The hotel was easy to get to from I-90 and the room was very comfortable. Dinner and drinks in the bar were OK - nothing super special but it got the job done after a long day of work and... More 

Helpful?
Thank Long_time_local
Marriott-Mgt, General Manager at Buffalo Marriott Niagara, responded to this review

Thank you for all of the positive feedback which we will be sharing with the staff. Our goal is to make your experience a brilliant one and it sounds like mission accomplished. We appreciate your business. Have a great day. More 

1 review
5 of 5 stars Reviewed December 26, 2015 via mobile

We had the best breakfast ever at the Buffalo Niagara Marriott. Our wonderful l waitress Grace couldn't have been nicer and more accommodating, and chef Greg made the most fabulous steak and eggs and French toast. This place is definitely a winner! ⭐️⭐️⭐️⭐️⭐️

Helpful?
Thank Leo G
Marriott-Mgt, General Manager at Buffalo Marriott Niagara, responded to this review

Thanks for the great feedback about your dining experience. We appreciate your business and glad we were able to make your stay a brilliant one! Have a great day. More 

Wooster, Ohio
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed December 20, 2015 via mobile

Lovely stay. Great indoor pool and hot tub. Bar service excellent. Wonderful cozy beds and toiletries. Starbucks onsite. Close to restaurants UB and local entertainment. Free parking. Location right off 290. Friendly staff. Couldn't sadly for more.

Helpful?
Thank Kamala M
Marriott-Mgt, General Manager at Buffalo Marriott Niagara, responded to this review

Thanks for all of the positive feedback which we will be sharing with our staff. We appreciate your business and are glad we made your stay a brilliant one. Have a great day. More 

Ann Arbor, Michigan
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 17, 2015

I stayed at this hotel for 2 weeks in December 2015. The rooms were clean, staff was very helpful, but the 10th floor lounge had a lot to be deserved, and did not measure up to Marriott standards. The scrambled eggs were very runny. The bacon was ¾ cooked and on one occasion were sitting in a couple of inches... More 

Helpful?
Thank Garytrav
Marriott-Mgt, General Manager at Buffalo Marriott Niagara, responded to this review

Thank you for your feedback and we apologize you did not enjoy the complimentary breakfast foods that are served in the concierge lounge. If at anytime you are not satisfied please let us know so we may try and address for you. We appreciate your business. Have a great day. More 

Oshawa, Canada
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed December 15, 2015 via mobile

I have stayed at this hotel dozens of times. It never dissappointed. The staff are second to none. They treat you well. Food is amazing . And beds are super comfy expectially after a long shopping day. A must try

Helpful?
Thank Wendy535
Marriott-Mgt, General Manager at Buffalo Marriott Niagara, responded to this review

Thank you for all of the great feedback which we will be sharing with our staff. Our goal is to make your stay a brilliant one and we appreciate your business. Have a great day. More 

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