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Hotel class 2.0 of 5
75 Inn Keepers Lane, Amherst, NY 14228
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Reviews you can trust

90% Recommend
4.0 of 5 stars 22 reviews
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By trip type
All (22)
[ Date ] [ Rating ]
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5 of 5 stars
starofjupiter   10 contributions
Malaysia
Sep 19, 2009

Our tour group used this hotel as a 1 night stay for our 3 Days 2 Nights Tour from NYC to Thousand Island/Niagara Falls/Washingston DC/Philly. When we were told by tour guide that our 1 night stay include free breakfast the next day for the tour group, I AM VERY SURPRISE!!! Thus far that I travel with budget tour group,... more

Management response from
Evan Baker, General Manager

Dear StarofJupiter, Thank you very much for taking the time to write such a glowing review of our hotel. It was our pleasure to serve the free deluxe continental breakfast for your group. We are glad you were pleased with your stay, our accommodations, and services. We pride ourselves on our 100% guest satisfaction goal. Have a great trip and...

very nice
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4 of 5 stars
sharlynne   4 contributions
Fergus, Ontario
Aug 15, 2009 | Trip type: Friends getaway

After spending a terrible night in Niagara Falls, Ontario, this hotel was a treat. Although the room was small, we did not plan on spending a lot of time in it so it was fine. I did not particularly like the bathroom setup as it onhad a slider to separate it from the room. As I was with a friend... more

Management response from
Evan Baker, General Manager

Dear Sharlynne, Thank you for taking the time to write your review. In response to your only complaint, I personally checked your bill and found that you were given the senior rate. If you have any questions please don’t hesitate to call the hotel at 716-691-6510 to speak directly to me. Again thank you for the response and we hope...

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4 of 5 stars
iluvthefalls   1 contribution
Marlton
Aug 4, 2009 | Trip type: Couples

This hotel is very clean and the staff is very accommodating! The breakfast was great! We were initially assigned a room, and given a room key, to a room that was already occupied. A bit embarrassing! The hotel staff was confused too. They had given our room to the guests in line ahead of us! We were assigned a new... more

Management response from
Evan Baker, General Manager

Dear iluvthefalls, Thank you for taking the time to write such a nice review about the cleanliness of the hotel, the service from the staff, and the wonderful breakfast. We appreciate the fact that your stay started with issues that you gave us the chance to correct those issues. We pride ourselves on a 100% guest satisfaction goal and were...

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3 of 5 stars
dunebuggy8   21 contributions
Cambridge, ON
Jul 14, 2009 | Trip type: Couples

We stayed at the Sleep Inn from July 10th to 12th, 2009. We had a king, non-smoking room (rm 200) which was quite small. The room was clean, however the renovations completed at this hotel were not up to par - the paint job in the room was thin and spotty, the ceiling was not retouched, and the bathroom area... more

Good Value!
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4 of 5 stars
RobAndKathy   30 contributions
Michigan
Jul 13, 2009 | Trip type: Family

We enjoyed our stay at the Sleep Inn in Amherst. The pool and spa tub were a nice way to end the day. The staff was helpful and the rooms were quiet, even with crying children in the next room. The only downside was that the room was a bit small and the bathroom was very tiny with a shower... more

nice place
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5 of 5 stars
gomerpyle   13 contributions
Toronto
Jun 15, 2009 | Trip type: Family

Nice is the word to describe this place. Nice hotel, nice staff, nice room, nice pool--you get the drift. My only complaint (and this seems to be with most Choice Hotels properties) is that the pillows are too soft. You get four pillows on your bed which range from really soft to really, really soft! I prefer firm pillows where... more

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4 of 5 stars
On-the-Move-RI   20 contributions
Jamestown, RI
May 16, 2009 | Trip type: Solo travel

Spent two nights at the Sleep Inn and had no complaints. Easy access, friendly staff, clean room with a small but clear flat screen TV. There is no tub, but I prefer the roomy shower to a tub with a pull-curtain. The hotel seemed fresh and the staff said it has been constantly upgraded. The desk staff cheerfully printed out... more

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5 of 5 stars
cbvazquez   14 contributions
Newark, DE
Nov 5, 2008 | Trip type: Couples

My husband and I stayed at this hotel on 10-31 thru 11-3 for leasure - (Bills Game and exploring Buffalo/Niagara area). We arrived Friday 10/31 after 6:00 p.m. and check-in was completed within 2 to 3 minutes - greatly appreciated after our long ride. The hotel is extremely accessable as it is right off the freeway on Rt 62 (Niagara... more

Great Hotel
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5 of 5 stars
ResortRunner25   6 contributions
Toronto
Aug 20, 2008 | Trip type: Couples

Amazing hotel. Vary clean and our room was vary modern. It had a king bed, large flat screen TV, leather chair, and vary comfortable bed. My girlfriend loved the bath room as well. The staff here takes pride in there job and it shows. The breakfast was vary good and the price was great as well. We had a problem... more

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2 of 5 stars
whambam   8 contributions
Anywhere, USA
Apr 29, 2008

This is my second trip to Sleep Inn (see review titled "Not so great") . On my last trip there was a sign promising renovations, so I thought that I would give the hotel another try. I was very disappointed by the cleanliness of the bedding. After checking in, I discovered that the blanket was covered in hair. I called... more

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Sleep Inn Also Known As

  • Sleep Inn Amherst
  • Amherst Sleep Inn
Address: 75 Inn Keepers Lane, Amherst, NY 14228
Amherst Hotels Sleep Inn
4.0/5.0
22