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Sleep Inn

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75 Inn Keepers Lane, Amherst, NY 14228
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1 room 1 guest
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211 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reston, Virginia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

My sister and I were in the area scouting it out for a potential move. We were very impressed with the hotel (recently renovated rooms) and the friendliness and helpfulness of the staff (from front desk to maid service). Breakfast buffet was ample with a good selection. Will definitely be staying there again when we follow up!

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Mohegan Lake, New York
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

The only problem I had was finding the hotel. It was tucked behind a Holiday Inn Express. Other than that it was really very nice. I was surprised at how nice the room and the bathroom were. The breakfast was good and the staff was excellent. I would definitely stay there again. It had a pool and a whirlpool which... More 

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Ballston Spa, New York
Level Contributor
227 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was our third stay at the Sleep Inn on our annual visit to see family in western NY. Previously we had non-smoking rooms with two double beds but none was available a few weeks ago when I was booking our stay this year. There were only "King" bedded rooms. My sister has a king size bed at home and... More 

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cwehrlin, General Manager at Sleep Inn, responded to this review

Dear nwk_berlin , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Thank you for the kind remarks regarding the staff and amenities that we have here at the hotel.I understand your frustration regarding the size of our king beds as you were assuming you would be able fit 2 people... More 

detroit
Level Contributor
100 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Not an expensive, fancy place. If you are looking for a decent place to spend the night before you go to Niagara Falls, this is it. Nice pool and hot tub. Nears Duffs, go there for wings. Very nice staff. Rooms kind of small, but clean.

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cwehrlin, General Manager at Sleep Inn, responded to this review

Dear News37, I would like to take this opportunity to thank you for your recent stay with us as well as for taking the time to complete our guest satisfaction survey. We are delighted that your stay at the Sleep Inn Amherst was enjoyable. I am so glad to see you enjoyed your stay with us! We pride ourselves on... More 

Baldwinsville, New York
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 10, 2015

I was very pleasantly surprised given the affordability of this hotel. The room was not spacious, but was everything I needed for a short, one-night trip....clean, comfortable, and easy to locate just off the interstate. The staff was friendly and helpful as well, and allowed me an early check in, which I really appreciated.

Was this review helpful? Yes 1
Brianna M, Front Office Manager at Sleep Inn, responded to this review

Dear Robin1315_11, Thank you so much for your perfect review of the Sleep Inn Amherst on Tripadvisor! We are so happy that we exceeded your expectations and that our hotel was just right for your short stay in town. We sincerely thank you for your kind comments regarding our staff; I am happy to hear we could honor an early... More 

Boonville, New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 30, 2015

This hotel is conveniently located close to both the north and south campuses of SUNY UB. Access to the interstate and the NYS thruway is also convenient. Staff is always courteous. Rooms are immaculately clean and the hotel is quiet.

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Brianna M, Front Office Manager at Sleep Inn, responded to this review

Dear Lorna D, Thank you so much for your review of the Sleep Inn on TripAdvisor! I am so happy our location to SUNY UB was convenient for you and we are so thankful you stayed with us throughout your daughter’s years at the university leading up to her graduation! Thank you so much for your kind words regarding our... More 

North Port, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

This is the 2nd time I have stayed in this hotel. I'm in a wheelchair and the room was wonderfully handicapped accessible. The staff was super friendly and it was very affordable. I would definitely stay there again. I recommend this hotel completely.

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Megan M, General Manager at Sleep Inn, responded to this review

Dear Judy P, Thank you for writing a review of your stay at the Sleep Inn Buffalo/Amherst! We are glad to know that the accessible room fit your needs just right. Thank you for your recommendation and for the kind comments on our staff and affordability! We hope to have the chance to welcome you back again soon. Best regards,... More 

Niagara, Ontario
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 17, 2015

I stayed for a weeklong business trip in December. From check-in to check-out, the staff was incredibly friendly and accommodating. I believe the young woman who checked me in was named Kaylee, and she went out of her way to get me a room that suited my needs. The room was clean, as was the entire hotel. It had a... More 

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Megan M, General Manager at Sleep Inn, responded to this review

Dear mcr0ss, Thank you for being a recent guest of the Sleep Inn Buffalo/Amherst and writing a wonderful review of your stay! I am very happy to hear that our staff were friendly and made you feel at home! I think you are referring to Kailyn at the front desk; I am so glad that she provided you with such... More 

Hampstead, New Hampshire
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed May 11, 2015

I stayed here for one night as a sole traveler. LOCATION: Just off Interstate 290 it’s a convenient ride from Interstate 90. It’s located in a cluster of hotels off of Niagara Falls Boulevard, which has many food choices, which for most people will require a car to get to. THE ROOM: The room was clean and well lighted. It... More 

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Megan M, General Manager at Sleep Inn, responded to this review

Dear Sanamarl, Thank you very much for your detailed review of the Sleep Inn Buffalo/Amherst! I really appreciate your insight and complements of our hotel. I hope that we have the opportunity to welcome you back to our hotel again in the future! Best regards, Megan More 

Bowmanville, Canada
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 8, 2015

We go to the Buffalo, NY area quite often for shopping trips. We've stayed in a dozen or so, until we found this one, actually by mistake when our van broke down about 4 yrs. ago. This hotel is now our go-to Hotel. It's CLEAN! The Staff are all friendly! Breakfast is consistent, hot and well looked after by the... More 

Was this review helpful? Yes 1
Megan M, General Manager at Sleep Inn, responded to this review

Dear BTreen, Thank you for taking the time to write a review of the Sleep Inn Buffalo/Amherst! We love having the opportunity to welcome you to our hotel for each of your shopping trips! It was too bad when your van broke down, but we are glad that it lead you to discovering our hotel! Thank you for being one... More 

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