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Sleep Inn

2.0 of 5
75 Inn Keepers Lane, Amherst, NY 14228
Hotel amenities
Sleep Inn
Ranked #4 of 16 hotels in Amherst
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125 reviews from our community

    Trip type
Traveler rating
    43
    64
    11
    3
    4
Date Rating
Mississauga, Ontario, Canada
2 reviews
4 of 5 stars Reviewed May 8, 2013

We had reservations and checked in on Saturday afternoon around 5 PM. We had asked for a room on the 2nd or 3rd floor, away from the elevator and were put on the 5th floor away from the elevator. Rollaway bed not setup as requested so decided to cancel. Room was good size with 2 double beds, bathroom w/shower, sink... More

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TimothyStone, General Manager at Sleep Inn, responded to this review
May 10, 2013

I would like to thank you for taking the time to review your recent stay with us. All of us here really value our guests voice and use them to constantly improve upon our services. I am very happy that you found your stay to be comfortable and enjoyable. If there is anything that I can do for you please... More

Central Saanich, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 7, 2013

We have stayed here a few times now, in adjoining rooms with our family from Toronto. Lots of nearby parking, trolleys available to unload & load. Front desk staff VERY friendly and would even listen to my stories! Rooms good size with good housekeeping, modern TV. Only criticism would be I found lights in bathroom to be a bit on... More

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TimothyStone, General Manager at Sleep Inn, responded to this review
May 9, 2013

I would like to thank you for the very nice review as well as your ongoing loyalty to the Sleep Inn. I realize that there are many options of places to stay in the area and I am very pleased that we have been able to consistently meet or exceed your expectations. Again thank you for the review and we... More

Daphne, Alabama, Usa
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 7, 2013

Great room, great breakfast, a room with grass, trees and even a rabbit outside. Close to the 290 going in either direction and a super friendly staff. Cookies at 4:30 make you feel like you just came home.

Was this review helpful? Yes
TimothyStone, General Manager at Sleep Inn, responded to this review
May 9, 2013

Thank you for the review of your recent stay with us. I am glad that you got to enjoy some of the wildlife at the hotel as well as the delicious cookies that we provide. I look forward to your future visits with us. More

Thornhill, Canada
1 review
5 of 5 stars Reviewed May 3, 2013

This is the fourth time I have stayed at the Sleep Inn Hotel in Amherst New York. Twice with my daughter and family and twice alone. I love the location. Right on Niagara Falls Blvd. close to the Boulevard Mall and walking distance to a Tim Hortons, Starbucks, Target, Bed Bath and Beyond, Barnes and Noble, Lowe's, The Christmas Tree... More

Was this review helpful? Yes
TimothyStone, General Manager at Sleep Inn, responded to this review
May 6, 2013

I would like to thank you for the fantastic review that you gave us. I am so pleased that you continue to stay with us and that you recommended the hotel to a complete stranger! Again thank you and we look forward to your next visit with us. More

Hamilton, Canada
1 review
5 of 5 stars Reviewed May 1, 2013

This is an excellent place to stay. We have been there a couple times and loved it. The staff is very friendly . The girl on the front desk went out of her way to help us. I Love the Breakfast and the room where very clean. Price is great for what you get. Where ever me and my wife... More

Was this review helpful? Yes
TimothyStone, General Manager at Sleep Inn, responded to this review
May 3, 2013

Thank you so much for the very kind review of your recent stay with us. I am glad that we can exceed your expectations and provide a great stay each time. We look forward to your future visits with us. More

Evanston, Illinois, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 17, 2013

My wife and I stayed here last week and are staying here again this week. I was not sure what to expect but read the reviews on Trip Advisor and decided to give the hotel a try, especially given the budget price. What we found was great value. The rooms are smaller, reminding me of the hotel rooms we have... More

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TimothyStone, General Manager at Sleep Inn, responded to this review
April 18, 2013

I would like to personally thank you for the very nice review of your recent stay with us. The hotel is a great value and the staff and I work very hard to ensure that every guest has a great experience when they stay. I would like to thank you as well for making us your go to hotel in... More

Saint Thomas, Canada
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 16, 2013

This hotel has it all - a great location close to the highway, shopping, lots of restaurants, the rooms are clean and well decorated, friendly staff, a nice indoor pool area and a very good free breakfast in the morning with lots of hot and cold items. You can't beat it for the price. We will definitely stay here again.... More

Was this review helpful? Yes
TimothyStone, General Manager at Sleep Inn, responded to this review
April 18, 2013

Thank you for taking the time to share your experience of your recent stay with us. I am very happy that we were able to exceed your expectations and provide you with an exceptional level of service. I would like to apologize for any inconvenience that you experienced in regards to the hallway noise. Thank you again and we look... More

Barrie, Canada
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 8, 2013

We didn't actually stay at this hotel but, by all accounts, it certainly has the outward appearance of a fine lodging. This review is to credit desk staff (particularly Melissa) who was in a bind when an existing patron had requested an additional night that would take our room. She called me to explain what happened and asked if i... More

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TimothyStone, General Manager at Sleep Inn, responded to this review
April 9, 2013

I would like to take this opportunity to personally thank you for reviewing your experience with us here. I find it wonderful that even though you did not actually stay with us you felt compelled to review us anyway. I hope that when you next visit the area you will keep us in mind and stay with us again. More

Thornhill, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 15, 2013

Surprisingly good for the rate, close to malls, good breakfast and clean....would stay again? Rooms are small but lots of amenities. I was worried, because of the price but decent place. Adding words to meet min. Words.

Was this review helpful? Yes
TimothyStone, General Manager at Sleep Inn, responded to this review
March 18, 2013

I would like to thank you for the review of your recent stay with us. There are many options for travelers in the area and we are glad that you chose to stay with us. I am thrilled that you found your experience here to exceed your expectations. I look forward to your future visits with us. More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 14, 2013 via mobile

We used choice privileges to find the sleep inn for our family vacation to Buffalo in March of 2013. We stayed from the 10th-the 14th. In our room, we found all our requests had been granted. A refrigerator, microwave and crib were all set up for us. The room was immaculate, as was the entire hotel. My children loved the... More

Was this review helpful? Yes 1
TimothyStone, General Manager at Sleep Inn, responded to this review
March 15, 2013

Thank you so much for the glowing review of your recent stay with us. I am glad that your son was better after just a short amount of time. It was a pleasure speaking with you and your family each day and we all here look forward to your return visit. If there is anything that we can do for... More

 
 
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Additional Information about Sleep Inn

Also Known As:
Sleep Hotel Amherst
Sleep Hotel
Sleep Inn Amherst
Amherst Sleep Inn
Address: 75 Inn Keepers Lane, Amherst, NY 14228
Region: United States > New York > Amherst
Amenities:
Business Center Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotels in Amherst
Price Range: $$
Hotel Class:2 star (2*)
Reservation Options:
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