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All 17 Amherst hotels

Sleep Inn

2.0 of 5 Hotel   |   75 Inn Keepers Lane, Amherst, NY 14228
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86%
Ranked #4 of 17 hotels in Amherst
Certificate of Excellence 2013
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166 people have reviewed this hotel

Traveler rating
    65
    77
    14
    4
    6
See reviews for
68
37
6
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
CT
Top Contributor
119 reviews 119 reviews
75 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Well-run and comfortable Sleep Inn on quiet street - no road noise. Internet was fast. Slightly inconvenient to plug in computer - outlet was behind TV. Room was clean. Bed was very good - but not as good as the best Choice has. Breakfast was clean, well-arranged, and slightly better hot selection than most Sleep Inns. The restaurant selection in... More

Was this review helpful? Yes 2
Megan M, General Manager at Sleep Inn, responded to this review

Dear DavetravelerCT, Thank you very much for your review of the Sleep Inn, Amherst! We are glad to hear that you had a quiet and comfortable stay at our property. I am sorry that you had difficulty finding an available plug in your room. We try to make sure there are always a few extra plugs available above the desk... More

mystery8792
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 weeks ago

A block of rooms were reserved for a four day hockey tournament weekend. Upon check-in, we were greeted with, "If there is a noise complaint, the complainants room will be comped, and the fee for their room will be charged to you." I'm certain this is based on past experiences but all teams are not alike and felt it was... More

Was this review helpful? Yes 1
Megan M, General Manager at Sleep Inn, responded to this review

Dear Mystery8792, Thank you for being our recent guest at the Sleep Inn Amherst and taking the time to write a review. I know I have said it in our previous correspondence, but I want to let you know once again, on behalf of our entire team, I would like to apologize for your experience. Your satisfaction is very important... More

Ontario
Contributor
15 reviews 15 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 13, 2014

I recently stayed at this property with my husband and daughter. We were in the area for a little get away to shop and relax. The hotel photos depict the hotel truly as it is. The room was on the small size, and only double beds (or King), but was very clean. My 11yr old commented on how clean the... More

Was this review helpful? Yes 1
Megan M, General Manager at Sleep Inn, responded to this review

Dear Ardac, Thank you for taking the time to review your stay at the Sleep Inn. We are the perfect choice for a shopping weekend and I am glad to hear that you had a comfortable visit! Thank you for your comments about the cleanliness of our rooms. Our housekeeping team takes great pride in their work and I will... More

Brampton, Ontario, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 18, 2014

This is probably the second review I've done in life. I've been to many hotels in buffalo as my family and I often do weekends away. This is by far the nicest, cleanest hotel I've been in for a while in Buffalo. You definitely get your bang for your buck. No kidding. I was a bit skeptical at first, but... More

Was this review helpful? Yes 1
Megan M, General Manager at Sleep Inn, responded to this review

Dear Renata P, We are very pleased that you took the time to write such as nice review about the Sleep Inn Amherst. Thank you! All of our team members work very hard to provide clean and fresh accommodations! We are a great location for shopping and dining and I hope that your family found some time for that during... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 29, 2013

We stayed 4 nights, my family of four and my brother and sister in law with their 3. (2 rooms). The rooms were clean and comfortable, the beds cozy and inviting. We came to shop, but a hotel with a pool was a must because of the children. They don't like shopping. Every morning we were greeted with friendly and... More

Was this review helpful? Yes 2
TimothyStone, General Manager at Sleep Inn, responded to this review

Thank you for the very kind review of you and your familys recent stay with us. I am really happy to hear that the entire staff was friendly and made you feel welcome. We look forward to your future visits with us. More

Caledonia, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed December 22, 2013

We stayed at the Sleep Inn the week before Black Friday for two nights. It is in a perfect location for shopping. The Staff was very friendly and went out of their way for you always asking if you needed anything. The hotel was very well kept and clean as was our room. The pool was a bit cold but... More

Was this review helpful? Yes
TimothyStone, General Manager at Sleep Inn, responded to this review

I am so happy that you found our accommodations just exactly what you were looking for, for a weekend of shopping. Our breakfast in the morning is a great way to start the day and the pool and hot tub are perfect for relaxing at the end of a long day. We look forward to your future visits with us. More

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 26, 2013

I stayed with 2 friends for a shopping trip to the Buffalo area. Hotel was perfectly situated to all stores-outlet mall, large malls and mass merchandise stores. Front desk staff was excellent. The pool area and hot tub were also excellent-clean and well maintained. The complimentary breakfast was very good-replenished when food became low and the area was kept clean... More

Was this review helpful? Yes
TimothyStone, General Manager at Sleep Inn, responded to this review

Thank you for the great review of your recent stay with us. I am so pleased that you found the hotel to be welcoming and friendly. Our breakfast is a perfect way to start off your day of shopping. More

Baltimore, Maryland
Contributor
11 reviews 11 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 23, 2013

It was a pleasure to stay at this hotel. Everybody starting with the front desk up to GM made our stay as comfortable as possible. We stayed with a group of 50 and our check in went perfect. All of our requests were granted. Location is also nice - many shops and restaurants within walking distance or minutes drive. Will... More

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TimothyStone, General Manager at Sleep Inn, responded to this review

I am so glad to hear that you and your group had such an enjoyable stay. Thank you for taking the time to share your experience. We look forward to your future stays with us. More

Toronto, Canada
Contributor
11 reviews 11 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 19, 2013

We get away a few times a year to this part of the US and routinely stay at this hotel. It offers great value and is ideally situated for shopping and good eating locations. The staff here are very good at their jobs and go out of their way to be friendly and helpful. Two good examples are Melissa (front... More

Was this review helpful? Yes
TimothyStone, General Manager at Sleep Inn, responded to this review

I would like to thank you for your loyalty to the Sleep Inn and also for taking the time to review your experiences with us. I will be sure to pass along your compliments to both Melissa and Alecia. I look forward to your future visits with us. More

Hamilton, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 18, 2013

I have stayed at this hotel several times, and each time they exceed my expectations on customer service. My past weekend stay started with "Welcome Back" from Melissa the front office manager, this made me feel just that "welcome" every staff member that you encounter during your stay here, weather it be Tim the Manager, Melissa, Micheal that works second... More

Was this review helpful? Yes
TimothyStone, General Manager at Sleep Inn, responded to this review

Thank you for the great review. I am so glad that everyone that you encounter at the hotel makes you feel welcome. Every staff member here strives to provide that feeling to each and every guest that we encounter. We all look forward to your future visits with us. More

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Additional Information about Sleep Inn

Also Known As:
Sleep Hotel
Sleep Hotel Amherst
Sleep Inn Amherst
Amherst Sleep Inn
Address: 75 Inn Keepers Lane, Amherst, NY 14228
Phone Number:
Location: United States > New York > Amherst
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 17 hotels in Amherst
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn 2*
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