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Sleep Inn

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75 Inn Keepers Lane, Amherst, NY 14228
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206 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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  • English first
  • German first
  • Portuguese first
  • Any
English first
  • All months
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  • Mar-May only
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Baldwinsville, New York
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was very pleasantly surprised given the affordability of this hotel. The room was not spacious, but was everything I needed for a short, one-night trip....clean, comfortable, and easy to locate just off the interstate. The staff was friendly and helpful as well, and allowed me an early check in, which I really appreciated.

Was this review helpful? Yes
Brianna M, Front Office Manager at Sleep Inn, responded to this review

Dear Robin1315_11, Thank you so much for your perfect review of the Sleep Inn Amherst on Tripadvisor! We are so happy that we exceeded your expectations and that our hotel was just right for your short stay in town. We sincerely thank you for your kind comments regarding our staff; I am happy to hear we could honor an early... More 

Boonville, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This hotel is conveniently located close to both the north and south campuses of SUNY UB. Access to the interstate and the NYS thruway is also convenient. Staff is always courteous. Rooms are immaculately clean and the hotel is quiet.

Was this review helpful? Yes
Brianna M, Front Office Manager at Sleep Inn, responded to this review

Dear Lorna D, Thank you so much for your review of the Sleep Inn on TripAdvisor! I am so happy our location to SUNY UB was convenient for you and we are so thankful you stayed with us throughout your daughter’s years at the university leading up to her graduation! Thank you so much for your kind words regarding our... More 

North Port, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

This is the 2nd time I have stayed in this hotel. I'm in a wheelchair and the room was wonderfully handicapped accessible. The staff was super friendly and it was very affordable. I would definitely stay there again. I recommend this hotel completely.

Was this review helpful? Yes
Megan M, General Manager at Sleep Inn, responded to this review

Dear Judy P, Thank you for writing a review of your stay at the Sleep Inn Buffalo/Amherst! We are glad to know that the accessible room fit your needs just right. Thank you for your recommendation and for the kind comments on our staff and affordability! We hope to have the chance to welcome you back again soon. Best regards,... More 

Niagara, Ontario
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 17, 2015

I stayed for a weeklong business trip in December. From check-in to check-out, the staff was incredibly friendly and accommodating. I believe the young woman who checked me in was named Kaylee, and she went out of her way to get me a room that suited my needs. The room was clean, as was the entire hotel. It had a... More 

Was this review helpful? Yes
Megan M, General Manager at Sleep Inn, responded to this review

Dear mcr0ss, Thank you for being a recent guest of the Sleep Inn Buffalo/Amherst and writing a wonderful review of your stay! I am very happy to hear that our staff were friendly and made you feel at home! I think you are referring to Kailyn at the front desk; I am so glad that she provided you with such... More 

Hampstead, New Hampshire
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed May 11, 2015

I stayed here for one night as a sole traveler. LOCATION: Just off Interstate 290 it’s a convenient ride from Interstate 90. It’s located in a cluster of hotels off of Niagara Falls Boulevard, which has many food choices, which for most people will require a car to get to. THE ROOM: The room was clean and well lighted. It... More 

Was this review helpful? Yes
Megan M, General Manager at Sleep Inn, responded to this review

Dear Sanamarl, Thank you very much for your detailed review of the Sleep Inn Buffalo/Amherst! I really appreciate your insight and complements of our hotel. I hope that we have the opportunity to welcome you back to our hotel again in the future! Best regards, Megan More 

Bowmanville, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 8, 2015

We go to the Buffalo, NY area quite often for shopping trips. We've stayed in a dozen or so, until we found this one, actually by mistake when our van broke down about 4 yrs. ago. This hotel is now our go-to Hotel. It's CLEAN! The Staff are all friendly! Breakfast is consistent, hot and well looked after by the... More 

Was this review helpful? Yes 1
Megan M, General Manager at Sleep Inn, responded to this review

Dear BTreen, Thank you for taking the time to write a review of the Sleep Inn Buffalo/Amherst! We love having the opportunity to welcome you to our hotel for each of your shopping trips! It was too bad when your van broke down, but we are glad that it lead you to discovering our hotel! Thank you for being one... More 

Black River, New York, United States
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 3, 2015

I was impressed by the relaxed feel, wonderful Breakfast, and great having a Jacuzzi to relax in after sitting in bleachers for many hours. Rooms are clean, Bathroom is clean, vents are clean, and the bed is wonderful! And I had broke my back in 2005 so the beds are very comfortable and clean!!! The room service is kind and... More 

Was this review helpful? Yes
Brianna M, Front Office Manager at Sleep Inn, responded to this review

Dear Stacy S, Thank you so much for your review of the Sleep Inn Amherst on TripAdvisor! We are so happy that you chose to stay with us over the past four years while visiting your son at college. Thank you for being so loyal to our hotel and for the kind comments you provided. I am so happy to... More 

Level Contributor
46 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed February 25, 2015

wow. I've stayed in small room hotels before, and they were at least called Microtels, but this one is REAL small. Luckily I am alone, or this would never do. Room is clean, no bad odors and appears to have been cleaned before I got here, so all in all it's ok. A king sized bed in here is a... More 

Was this review helpful? Yes 2
Brianna M, Front Office Manager at Sleep Inn, responded to this review

Dear Richard K, Thank you for taking the time to write a review of your stay at the Sleep Inn Buffalo/Amherst and for including pictures in your review as well! We recently updated our guest rooms and have not updated the pictures on our website. I am sorry that you found our rooms to be smaller than hotel rooms you... More 

Cranberry Township, United States
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 18, 2015

This Sleep Inn is outstanding!!! From the customer service to the clean and newly renovated room, to the breakfast, and of course, all at a fantastically LOW rate! Brianna at the front desk was as nice as all of the reviews say! We left my son's goalie catcher in our room after check out. I called and she had it... More 

Was this review helpful? Yes 1
Brianna M, Front Office Manager at Sleep Inn, responded to this review

Dear Melissa C, Thank you so much for providing a review regarding your recent stay on TripAdvisor! I am so happy that your son’s hockey team was able to stay with us this past weekend. I sincerely thank you for the kind comments you provided regarding our staff, clean and modern rooms, fast wifi, and complimentary breakfast. I am also... More 

Cedarville, Ohio
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 8, 2015

We have stayed here at least three times the last two years and have been pleased with each stay. Friendly staff from the front desk to the housekeepers. Breakfast is always more than adequate. And it doesn't hurt that there is an Anderson's a little north on Niagara Fall Blvd. We go there every time for custard and meals. Next... More 

Was this review helpful? Yes 2
Megan M, General Manager at Sleep Inn, responded to this review

Dear eddie1353, Thank you very much for reviewing the Sleep Inn Buffalo/Amherst! We appreciate your business and the fact that you have stayed with us multiple times over the last two years. Thanks for your wonderful comments on the service you have received from our staff. I am glad you were able to check out Anderson’s. It is one of... More 

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