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Sleep Inn

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75 Inn Keepers Lane, Amherst, NY 14228
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222 Reviews from our TripAdvisor Community

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Detroit, Michigan
Level Contributor
47 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I came in late and left early, so I didn't experience any amenities that the hotel had to offer. However, it was clean, comfortable, friendly, efficient, the wifi was perfect, easy access to major roads and the price was right. Everything a business traveler could hope for in a quick stay. Hope to stay here again.

Helpful?
Thank rkbucc
Casey B, General Manager at Sleep Inn, responded to this review

Good Afternoon rkbucc, and thank you for sharing your experience with us! We are glad you had a great stay with us. We are please you found our hotel to be clean and comfortable. We hope that the next time you visit you have time to utilize our pool and hot tub! We are estatic you found our staff to... More 

Hamilton, Canada
Level Contributor
148 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
3 of 5 stars Reviewed December 23, 2015

Friendly staff and easy check in and out Good breakfast buffet Comfortable bed and bedding Room nicely furnished Free Wifi worked well Free parking Standard rooms are very small for two double beds and 3 guests crowded

Helpful?
Thank HojasRojas
Casey B, General Manager at Sleep Inn, responded to this review

Hello HojasRojas, We appreciate you taking the time to review our property on Tripadvisor. We are glad you found our staff friendly, our beds comfortable, and had an easy check in experience. We apologize that the size of our rooms didn't meet your expectations. Thank you for choosing to stay with us and we hope to see you on your... More 

Hurley, Wisconsin
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 5, 2015 via mobile

We were in the area for work for about a month. We stayed at the Sleep Inn for part of that stay, and I wished we had found it sooner. The rooms were very clean and spacious (we had a king room). For those that smoke, this hotel still offers smoking rooms. We were often helped by a younger guy... More 

Helpful?
1 Thank Holly G
Casey B, General Manager at Sleep Inn, responded to this review

Hello Holly G, Thank you for taking the time to review the Sleep Inn in Amherst. We appreciate the wonderful feedback you gave and will be sharing your comments with Chris. Were delighted to hear he did a great job making your stay enjoyable. It is always are goal to strive for perfect customer service for all of our guests.... More 

Toronto, Canada
Level Contributor
47 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed December 1, 2015 via mobile

Decent hotel to stay for black Friday shopping. Usually will stay here for Black Friday shopping. Rooms are clean. Staff is friendly. Very reasonable rates and a bonus is breakfast is included. Simple but good enough to start your day. They do have an indoor pool which I have never used but did see people using it during our stay.... More 

Helpful?
Thank allenacj
Casey B, General Manager at Sleep Inn, responded to this review

Hi allenacj, Thank you for taking the time to review our hotel! Also for your loyalty to our hotel when you travel to Buffalo! We take pride in our cleanliness and service and it is nice when it noticed! I will share your kind comments with our staff! We hope you enjoyed your shopping excursion and hope to see you... More 

Hamilton, On
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 16, 2015 via mobile

This is my favourite place to stay for our annual Mom and Daughter shopping weekend. Stayed two nights. Found the room clean and freshly painted with some new bed coverings to update the look. After a long day on our feet, it was nice to relax in the hot tub and had a nice swim. We especially like that in... More 

Helpful?
Thank TheTravellingKimmie
Casey B, General Manager at Sleep Inn, responded to this review

Hello TheTravellingKimmie, First thank you for taking the time to review our hotel! We appreciate your continued loyalty to our property. Shopping is always fun, but especially when you can come back and relax in a nice room. I am happy you were able to enjoy our pool and hot tub area and also the breakfast area throughout your stay.... More 

Ajax, Canada
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed November 11, 2015

Stayed here to go shopping. Room was comfortable and extremely clean. All main areas of the hotel we saw were clean. Good breakfast. Pool and hot tub clean. For this level of hotel, extremely pleased for a one night stay.

Helpful?
Thank traveljunkie905
Casey B, General Manager at Sleep Inn, responded to this review

Hi traveljunkie905, Thank you for taking the time to review our hotel! We appreciate the kind comments you gave and will be sharing this with our staff. It is our goal to always provide excellent customer service! Take care, Casey Banas General Manager More 

West Bloomfield, MI
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed September 30, 2015

We were in town overnight for a family gathering and the Sleep Inn exceeded our expectations. Check-in was fast, efficient and the front desk person was very friendly. Our room was spacious and looked to have been updated very recently. The pool area is large and well maintained and the hot tub was great. Breakfast looked great, but we only... More 

Helpful?
1 Thank WBMiddleStraits
cwehrlin, General Manager at Sleep Inn, responded to this review

Dear WBMiddleStraits, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Hibbing, Minnesota
Level Contributor
82 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed September 2, 2015

Stayed one night to visit the Falls. It's right of the highway and less than 30 min to the Falls. Safe and clear area that is close to shopping and food. Room was much bigger than we thought it would be. Very clean with friendly staff. Great for the night or two.

Helpful?
Thank Kj K
cwehrlin, General Manager at Sleep Inn, responded to this review

Dear Kj K, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.... More 

2 reviews
4 of 5 stars Reviewed September 1, 2015 via mobile

My fiancé and I drove over to Buffalo from Toronto to shop and decided to stay the night last minute. After shopping around, this seemed to be the most reasonably priced hotel. The room was small yet clean and had everything we needed. We greatly appreciated the sign next to the sink offering any toiletries we happened to miss; they... More 

Helpful?
Thank Kaitie F
cwehrlin, General Manager at Sleep Inn, responded to this review

Dear Kaitie F, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.I am happy... More 

Burlington, Canada
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 31, 2015

The hotel is tucked away from the busy main road, so is quiet, and the staff were very friendly. The room we had was a little on the small side for four people, but it was clean, and quiet, which are essentials in my opinion. The breakfast selection was good, and although the breakfast room got quite busy at times,... More 

Helpful?
Thank Rob B
cwehrlin, General Manager at Sleep Inn, responded to this review

Dear Rob B, Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to... More 

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